C. Baldwin, Curio Collection by Hilton

Great hotel. Love the staff too

Kevin handled my registration the day before with ease and got us set up on a high floor. Renee and Marysol took care of check-in and check-out with so much warmth, friendly jokes and genuine care that immediately made us feel at home. Khalil went above and beyond the entire stay, checking in on us via text, coordinating housekeeping and fulfilling every request including an iron, a fridge and more. He even upgraded us to a suite with a beautiful view. And then there is Joshua. The valet who greeted us with a huge smile and a joke that made us laugh every single day. He helped with our luggage each time without hesitation and brought so much joy to every arrival and departure. The room was stunning, the service was exceptional and every person we encountered made us feel genuinely valued. We will absolutely be back and will be asking for this same team by name.

Fantastic property in downtown Houston. Close to the Museum and Library Districts. Ample and tastefully decorated public areas. Apple and well laid out rooms, although some of the furniture is calling from a little maintenance. Helpful and friendly staff.

Exceptional

The hotel was really good. Exceeds my expectations and of course really appreciated the complimentary food that was given for my partner’s 21st birthday celebration. Also, valet was very nice! Would love to visit again. Just the breakfast we ordered. Delivery was good however the food wasn’t very great for us. Especially for how much I paid. But hopefully next time it will be better. Since I love the place.

i would definitely come back. we enjoyed our stay & the friendly helpful staff. definitely recommend

Room cabinets was is horrible shape , mold around shower. Ac didn’t work . Shower drain was full of hair . Pillow cover dirty . No covers just sheets

Clean room

BEAUTIFUL HOTEL! I would highly recommend!

Unfortunately, I had a disappointing experience with the morning receptionist, Renae. I asked a simple question regarding the security deposit and was met with an attitude that came across as rude and dismissive. She appeared agitated and was very snippy during the interaction. Customer service and professionalism are important, especially when addressing questions or concerns, and this experience did not reflect that. I hope management addresses this, as respectful communication can make a big difference.

Unfortunately, I had a disappointing experience with the morning receptionist, Renae. I asked a simple question regarding the security deposit and was met with an attitude that came across as rude and dismissive. She appeared agitated and was very snippy during the interaction. Customer service and professionalism are important, especially when addressing questions or concerns, and this experience did not reflect that. I hope management addresses this, as respectful communication can make a big difference.

Honestly, it didn’t bother me that there wasn’t a pool or extra amenities because that’s not why I booked the stay. I wanted a relaxing, upscale getaway and that’s exactly what I got. I also appreciated having the valet option available because it made everything easier. I was disappointed that the restaurant was closed during my stay, but thankfully I was still able to order food at the bar. The food ended up being really good, the drinks were delicious, and the staff was super friendly. I also loved how quiet the hotel was overall. A few small things I noticed: the bed was a little hard for my liking, the bathroom vent was extremely loud and randomly came on, and I do wish they had hand soap in the restroom. Also, for the price of the hotel, I really feel like they should offer complimentary breakfast. The breakfast was delicious by the way, but $27 for an omelette and bacon is kind of crazy. Overall, this hotel — and pretty much everything around it — is definitely on the expensive side, but if you enjoy staying somewhere nice and treating yourself, it’s absolutely worth it. I would definitely stay here again.

Expedia says they have double king beds… that not true. Parking is $80 a day Came on the weekend and the restaurant was closed all day Sunday and Monday. I called down stairs and they told me it was open stood around for 20 min to find out it was closed. The valet people dropped a pack of cigarettes in my car. If this is supposed to be 5 star they definitely need to turn it up a notch

I loved the room and the view, and the downstairs bar has a nice vibe, really cozy

Good area

Exceptional

Everything from the customer service to the appearance and location of the hotel.

Everything from the customer service to the appearance and location of the hotel.

Great experience every time!!

My stay at the Baldwin was amazing. The staff was very helpful and very professional. It was my wife's birthday and she had recently got a huge promotion at work the staff provided us with a bottle of champagne and a fruit tray. My wife was very very satisfied with everything and she is talking about going back. I would definitely recommend staying here.

The staff was friendly, and the hotel is next to a lot of museums and restaurants.

Exceptional

Clean room and great staff

It nice atmosphere We didn’t have fridge but yall exceptional service brought a fridge

It nice atmosphere We didn’t have fridge but yall exceptional service brought a fridge

Awesome place to stay while visiting downtown Houdton. Staff were great as well.

Time for a lil update or some artwork in the rooms. Very bland.

Great location, nice staff, comfortable rooms. Great gym, bar and restaurant No free wifi included in the stay which is very unconventional for a business hotel. The drapes in my bathroom and the couch in my room had very bad stains and need to be replaced. Otherwise the room was clean but these items really need a refresh.

No free wifi included in the stay which is very unconventional for a business hotel. The drapes in my bathroom and the couch in my room had very bad stains and need to be replaced. Otherwise the room was clean but these items really need a refresh.

Exceptional

Generally nice. No pool or hot tub.

Car service was a nice service

Car service was a nice service

Everything is aka art

I was disappointed by the missing hairdryer and long times iit took for room service to respond!

The fee for a late checkout is just the price of a full stay

Very good

Exceptional

Brilliant stay, room was great and clean, love the gym! 🙌

I really liked how clean and well-maintained the property was. The staff was welcoming and professional, and the overall atmosphere felt safe and comfortable. The amenities were convenient, and the location made everything easily accessible.

I really liked how clean and well-maintained the property was. The staff was welcoming and professional, and the overall atmosphere felt safe and comfortable. The amenities were convenient, and the location made everything easily accessible.

Clean and open No pool

Clean and open No pool

The hotel is in good conditions but the services would be better. Checking was ok, should be better for a 4 stars hotel, no was a hair dryer on the room by mistake and I had to call 3 times to get one after an hour, shower cap was not replaced after first day, rude and poor check out at the front desk. It could be a better hotel customer service

The staff here are so friendly. The room ambient lighting is good

It was great

The room and building was amazing, the staff checking in was not the best. Upon checking in they told us our reservation got cancelled despite having a confirmation email. The staff at the front desk was horrible she did not provide any assistance on getting things sorted out she pretty much told us “ oh well, you’ll have to rebook another room” after speaking with someone else they were able to find out reservation and everything got sorted out.

Very good

No mini refrigerator, no hair dryer, no magnifying mirror. Bed uncomfortable

Superb

Location No mini refrigerator, no hair dryer, no magnifying mirror. Bed uncomfortable

The location, cleanliness and comfort. The restaurant was closed on Sunday night.

Management no good they gave me the wrong room from what i booked.

I wish the room had a refrigerator and there was access to a microwave somewhere.

Very nice and clean room

Several nice restaurants within walking distance. Staff was very accommodating. Valet parking had excellent customer service. Khalil at the front desk was amazing and Alex was great too!

Several nice restaurants within walking distance. Staff was very accommodating. Valet parking had excellent customer service. Khalil at the front desk was amazing and Alex was great too!

I think the hotel was overwhelmed and understaffed when we went. They didn’t have drivers for the car service

I think the hotel was overwhelmed and understaffed when we went. They didn’t have drivers for the car service

The front desk man was super pleasant made everything super easy he even bought us a mini fridge since I didn't realize we needed to get a suite to have one . Having a fridge and microwave in room for the price and more knowledge from staff of what was in room we were told we didn't have an ice bucket and to use a trash can with a bag in it then we found it in the bathroom

Very small room that had an open window to the restroom you couldn’t cover.

Very small room that had an open window to the restroom you couldn’t cover.

Walls in the rooms could be wiped. (DUST)

The facility was nice enough but the room sizes were small for the price Walls were very thin. First night - neighbors had a 35 minute yelling match, 30 minute loud crying session, and loud make up session… we were the ones asked to move rooms! Second night - 2:30 am party next to us. No response from concierge at all

It was okay. The common areas were very nice and the food at the bar was good, but our room had a table with only one chair, no robes or slippers, and no lotion. I was surprised as we’ve had very nice stays at Hilton Curio properties before.

It was okay. The common areas were very nice and the food at the bar was good, but our room had a table with only one chair, no robes or slippers, and no lotion. I was surprised as we’ve had very nice stays at Hilton Curio properties before.

Access to fridge, iron and robes. Parking cost excessive and staff wasnt top notch.

Access to fridge, iron and robes. Parking cost excessive and staff wasnt top notch.

My favorite place to stay when I’m in town.

My favorite place to stay when I’m in town.

Love their signature scent as you walk into the hotel!

Love their signature scent as you walk into the hotel!

The staff were amazing and the hotel everything! The decode was absolutely stunning.

valet was not it they would not find my keys everytime they ended up charging me some fees i was never told about sorry but never again won’t recommend it

valet was not it they would not find my keys everytime they ended up charging me some fees i was never told about sorry but never again won’t recommend it

The view of my room Nothing

One of the hostess’ at the front desk was rude, but I wont discredit the establishment cause of them. The property was small but well put together. Valet was on point. The room was good and the shower was a waterfall shower head (I think thats what its called). The location is perfect if you’re visiting the performance arts area. Easily walkable as I did. All in all it was a good stay.

One of the hostess’ at the front desk was rude, but I wont discredit the establishment cause of them. The property was small but well put together. Valet was on point. The room was good and the shower was a waterfall shower head (I think thats what its called). The location is perfect if you’re visiting the performance arts area. Easily walkable as I did. All in all it was a good stay.

Everything was amazing as always!

Everything was amazing as always!

Was a little disappointed to find out Rosalie’s was not open on the weekends as advertised showing open online. Breakfast buffet available for a fee. Shuttle will only drop off 2 mile distance (not even 2.4 miles) and does not pick up. Overall, decent place. No parking on site and must valet. Valet is quite expensive for overnight with not discount for stay

Was a little disappointed to find out Rosalie’s was not open on the weekends as advertised showing open online. Breakfast buffet available for a fee. Shuttle will only drop off 2 mile distance (not even 2.4 miles) and does not pick up. Overall, decent place. No parking on site and must valet. Valet is quite expensive for overnight with not discount for stay

Everything was nice They didn’t have a pool

i think some body neef to check the rooms make sure everything work properly..when i get my room i notice somethings are not working properly like the minicooler in the room were not working and smelly.the outlet in the restroom was broke.good thing was the staff move me to a diferent room right away after i report it...thats is a plus.

Great breakfast and nice hotel Didn’t grant accommodation

The hotel is beautiful. I utilized the gym and it was well maintained. The bed was very comfortable as well I was very hungry once I checked in and asked about room service. The food looked great but when I was trying to call, the calls would not go through. I ended up having to call the front desk and the woman I spoke to placed me on a “brief hold” which turned into 15 minutes. It took 30 minutes to get ahold of someone and when I was able to get ahold of him, at the end of the call, I said “thank you” and he said “uh huh”. Rude. I work in hospitality and it was not polite at all. Guess how long it took for the food to come? Another 30 minutes. Also… don’t get food to your room. It’s so complicated to order and they charge $10 “delivery fee” on top of already ridiculously priced food. I also was shocked to not find the room stocked with an iron. I was there on business and had to go to the front desk to ask for one. Very frustrating One more thing.. they stated I had access to “free WiFi” which in fact was not true. I tried multiple times to connect and even asked for assistance and it never worked. You have to pay $15 for WiFi. Ridiculous. I travel all the time all over the US and internationally and never pay for WiFi. It’s already expensive to stay here, why would you make us pay? Just because you want us to be Hilton Honor Members?

The location was central to my family, restaurants. Room was dusty, countertops, no extra toilet paper, did not provide face towels on second day of my trip

Everything was delicious and the property is in a amazing area. Truly loved it. Loved everything.

Room was lacking amenities. No refrigerator. No microwave. Bathroom was missing hand soap. Room had a small table for dining but only one chair. Room had a good view and a good location. Overpriced for what is provided.

Room was lacking amenities. No refrigerator. No microwave. Bathroom was missing hand soap. Room had a small table for dining but only one chair. Room had a good view and a good location. Overpriced for what is provided.

El hotel en excelentes condiciones y muy agradable. Los detalles que tuve en mi estancia fue que el agua caliente salia muy poco caliente casi tibia y mis dispensadores de jabon y shampoo no tenian líquido y nunca los rellenaron.

El hotel en excelentes condiciones y muy agradable. Los detalles que tuve en mi estancia fue que el agua caliente salia muy poco caliente casi tibia y mis dispensadores de jabon y shampoo no tenian líquido y nunca los rellenaron.

I couldn't get in; many police officers blocked the entrance, and I couldn't get a refund.

I couldn't get in; many police officers blocked the entrance, and I couldn't get a refund.

Everything was perfect

Everything was perfect

Nice s

Nice s

Beautiful place

Beautiful place

Everything was nice I just didn’t like the $23 fee that is tacked on and you HAVE to pay it in either food to the room or you just paying $23 there’s no way around it… also $70 a night for valet parking is RIDICULOUS!!

Everything was nice I just didn’t like the $23 fee that is tacked on and you HAVE to pay it in either food to the room or you just paying $23 there’s no way around it… also $70 a night for valet parking is RIDICULOUS!!

Clean room

Clean room

great staff , good dining options .

great staff , good dining options .

This has been our 3rd stay here and it was a bit disappointing this time, room lacked cleanliness, check in is 3pm I arrived almost 4pm and room was not ready, bedding had holes and didnt look clean!

This has been our 3rd stay here and it was a bit disappointing this time, room lacked cleanliness, check in is 3pm I arrived almost 4pm and room was not ready, bedding had holes and didnt look clean!

As soon as we walked in we knew there was probably going to be trouble as the room already smelled like marijuana, it was dingy, the shower tiles were brown, tape hanging on the wall from a previous party. After getting back from our event, we hadn’t been in the room for more than 20 minutes when the very very strong smell of marijuana came wafting through the adjoining door, it felt like we were in the same room with the neighbors obviously smoking. We tried to call down to the front desk but kept getting a busy signal so we had to walk down and request a new room because there was no way we were gonna be able to spend the night in a room full of marijuana smoke. The front desk gave us a new room, but also asked before they gave us a new room if we just wanted security to come up and just take care of the neighbors. As if that was my problem to deal with? The next room was one level up, miraculously, no adjoining door, much nicer than the one we had been given on the 14th floor, but the shower tire tiles were still brown and room was dingy, paper thin walls, you can hear an entire conversation next door. SMH Not worth the time, aggravation and definitely the price we paid to stay. Next time I’d choose just to stay home.

As soon as we walked in we knew there was probably going to be trouble as the room already smelled like marijuana, it was dingy, the shower tiles were brown, tape hanging on the wall from a previous party. After getting back from our event, we hadn’t been in the room for more than 20 minutes when the very very strong smell of marijuana came wafting through the adjoining door, it felt like we were in the same room with the neighbors obviously smoking. We tried to call down to the front desk but kept getting a busy signal so we had to walk down and request a new room because there was no way we were gonna be able to spend the night in a room full of marijuana smoke. The front desk gave us a new room, but also asked before they gave us a new room if we just wanted security to come up and just take care of the neighbors. As if that was my problem to deal with? The next room was one level up, miraculously, no adjoining door, much nicer than the one we had been given on the 14th floor, but the shower tire tiles were still brown and room was dingy, paper thin walls, you can hear an entire conversation next door. SMH Not worth the time, aggravation and definitely the price we paid to stay. Next time I’d choose just to stay home.

The room was clean and the staff was excellent.For my taste, the lighting was poor and the shower partition was not wide enough, allowing water to splatter onto the bathroom floor.

The room was clean and the staff was excellent.For my taste, the lighting was poor and the shower partition was not wide enough, allowing water to splatter onto the bathroom floor.

The worst stay ever! The cleanning staff never showed up, we had to change rooms as the room service wouldnt even pick up trays from the night before. They even charge a luxury property fee that is ridiculous as they cant even change towels or pick up food trays.

The worst stay ever! The cleanning staff never showed up, we had to change rooms as the room service wouldnt even pick up trays from the night before. They even charge a luxury property fee that is ridiculous as they cant even change towels or pick up food trays.

Horrible

Horrible

Although I truly appreciate an updated hotel room. The cost/fees for this hotel is overly priced. I stayed in a single bed room with no way to warm up food nor a table to sit at to eat take out food. My last morning shower was lukewarm & I checked out 2hrs early. The hotels website needs to be updated as it shares the hotel has airport shuttle and Italian restaurant. I contacted the front desk who shared the shuffle only travel up to 2mile radius & the restaurant has breakfast, another has take to go. I asked if the front desk could transfer me to the restaurant for more information & they were unable to do so then advice I walk in. Wow

Although I truly appreciate an updated hotel room. The cost/fees for this hotel is overly priced. I stayed in a single bed room with no way to warm up food nor a table to sit at to eat take out food. My last morning shower was lukewarm & I checked out 2hrs early. The hotels website needs to be updated as it shares the hotel has airport shuttle and Italian restaurant. I contacted the front desk who shared the shuffle only travel up to 2mile radius & the restaurant has breakfast, another has take to go. I asked if the front desk could transfer me to the restaurant for more information & they were unable to do so then advice I walk in. Wow

Staff was short handed, people next door having a normal conversation was heard thru the walls, the high floor view was a parking garage, and the sofa had white “stains”.

Staff was short handed, people next door having a normal conversation was heard thru the walls, the high floor view was a parking garage, and the sofa had white “stains”.

Staff was great. The room could use a few upgrades like a desk and microwave. Spent way too much money not to have those. Also would recommend something different for the shower instead of the half shower glass.

Staff was great. The room could use a few upgrades like a desk and microwave. Spent way too much money not to have those. Also would recommend something different for the shower instead of the half shower glass.

Always a great time at the C. Baldwin and we plan on going back!

Always a great time at the C. Baldwin and we plan on going back!

The best hotel in Houston!

The best hotel in Houston!

The first room smelled of cigarette smoke even though this is a no smoking hotel. I was moved to a second room that was very dusty. There was also the smell of marijuana in the elevator. Valet parking is $67.00! It is walkable and there a great restaurant around the corner called Guard and Grace. The food and service was top notch!

The first room smelled of cigarette smoke even though this is a no smoking hotel. I was moved to a second room that was very dusty. There was also the smell of marijuana in the elevator. Valet parking is $67.00! It is walkable and there a great restaurant around the corner called Guard and Grace. The food and service was top notch!

Beautiful hotel, decor was nice and the people were friendly.

Beautiful hotel, decor was nice and the people were friendly.

The front desk lady was not helpful. She seemed to have an attitude. The shower water kept running after attempting to turn it off multiple times. Valet never had the vehicle ready every time we called ahead of time. We asked for a corner upper room before booking, was promised one and when we checked in we were told that they were sold out. I’m highly disappointed.

The front desk lady was not helpful. She seemed to have an attitude. The shower water kept running after attempting to turn it off multiple times. Valet never had the vehicle ready every time we called ahead of time. We asked for a corner upper room before booking, was promised one and when we checked in we were told that they were sold out. I’m highly disappointed.

Great staff and great location

Great staff and great location

Beautiful room

Beautiful room

Great service and amazing hotel with great rooms

Great service and amazing hotel with great rooms

The lobby bar bartender was great, the room was clean, but the walls are paper thin! I could hear every word that was said on both sides of my room. Front desk staff was friendly at first, but then they had a shift change and they were not friendly at all.

The lobby bar bartender was great, the room was clean, but the walls are paper thin! I could hear every word that was said on both sides of my room. Front desk staff was friendly at first, but then they had a shift change and they were not friendly at all.

Awesome

Awesome

Beautiful property

Beautiful property

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We love Hotels with ceiling to floor windows. The Windows did not give us clear views which defeats the purpose. It needs to be cleaned. But the Overall hotel is clean and smells really nice. Please clean the windows for a better view.

We love Hotels with ceiling to floor windows. The Windows did not give us clear views which defeats the purpose. It needs to be cleaned. But the Overall hotel is clean and smells really nice. Please clean the windows for a better view.

Clean, smells good, comfortable bed

Clean, smells good, comfortable bed

Everything was great other than no real refrigerator or microwave in the rooms , i enjoyed my stay

Everything was great other than no real refrigerator or microwave in the rooms , i enjoyed my stay

Had a box delivered days before arrived with confirmation of delivery and confirmation of who signed and where it was delivered. This was a needed delivery for my business trip. 3 different people, managers included could not locate the box. We even left our contact info for them to email me if it was found. When we checked out, it was magically waiting behind the desk but by this time, it was useless to us as my meetings had ended. Only Toya was helpful, noticed the box and was willing to go out of her way to accommodate us. They charge $20/day that must be spent or charged otherwise. Their restaurant was only open for breakfast and lunch but not dinner. The bar was available but freezing cold. They charged $5 for a self serve coffee machine but never had any cream. I usually don’t write reviews and especially not negative ones but when paying this type of money to stay at a curio hotel, you’d expect a lot more professionalism and customer service.

Had a box delivered days before arrived with confirmation of delivery and confirmation of who signed and where it was delivered. This was a needed delivery for my business trip. 3 different people, managers included could not locate the box. We even left our contact info for them to email me if it was found. When we checked out, it was magically waiting behind the desk but by this time, it was useless to us as my meetings had ended. Only Toya was helpful, noticed the box and was willing to go out of her way to accommodate us. They charge $20/day that must be spent or charged otherwise. Their restaurant was only open for breakfast and lunch but not dinner. The bar was available but freezing cold. They charged $5 for a self serve coffee machine but never had any cream. I usually don’t write reviews and especially not negative ones but when paying this type of money to stay at a curio hotel, you’d expect a lot more professionalism and customer service.

Him - No refrigerator. No ice bucket. No closet. No soap dish. Bathroom with its plate glass window facing the room was designed for exhibitionist. One small bar of soap and one bottle of water provided in a king room for 2 days. Not enough towels provided. Trash was never emptied; it was overflowing by time we left. Toiler seat was loose almost causing injury. Paper thin walls meant we heard conversations from both adjacent neighbors. Front desk staff was surly to the point of being rude. Their motto is to be a Rule Breaker. Well, they broke a rule to treat their guests decently. We'll never stay there again!

Him - No refrigerator. No ice bucket. No closet. No soap dish. Bathroom with its plate glass window facing the room was designed for exhibitionist. One small bar of soap and one bottle of water provided in a king room for 2 days. Not enough towels provided. Trash was never emptied; it was overflowing by time we left. Toiler seat was loose almost causing injury. Paper thin walls meant we heard conversations from both adjacent neighbors. Front desk staff was surly to the point of being rude. Their motto is to be a Rule Breaker. Well, they broke a rule to treat their guests decently. We'll never stay there again!

No customer service. No amenities. Nowhere to buy convenience items

No customer service. No amenities. Nowhere to buy convenience items

I loved the shuttle/

I loved the shuttle/

This is the second time I’ve stayed here and I highly recommend. The staff is wonderful, easy check in, great location, and safe area.

This is the second time I’ve stayed here and I highly recommend. The staff is wonderful, easy check in, great location, and safe area.

Was expecting more since it’s a “collection” hotel. Shower is not comfortable with half of it being open air and no door. Had to request services several times. Lights above bed did not work.

Was expecting more since it’s a “collection” hotel. Shower is not comfortable with half of it being open air and no door. Had to request services several times. Lights above bed did not work.

$20/night for the wifi is so ridiculous!

$20/night for the wifi is so ridiculous!

Gorgeous hotel and great staff!

Gorgeous hotel and great staff!

Great!

Great!

the bathroom sink and the shower didnt drain properly so I was always standing in a pool of water. The motion sensor lights which I was unable to shut off kept going off in the middle of the night waking us up every night we stayed there. As well as my rooms cleanliness was sub par - lots of dust and oily finger prints on the door.

the bathroom sink and the shower didnt drain properly so I was always standing in a pool of water. The motion sensor lights which I was unable to shut off kept going off in the middle of the night waking us up every night we stayed there. As well as my rooms cleanliness was sub par - lots of dust and oily finger prints on the door.

The establishment was very modern and appealing. It was just unfortunate the customer service didn't translate as well. The complimentary car service was amazing and their customer service definitely stood out in comparison to the people in the hotel.

The establishment was very modern and appealing. It was just unfortunate the customer service didn't translate as well. The complimentary car service was amazing and their customer service definitely stood out in comparison to the people in the hotel.

Good service. I forgot my astros cap in truck and the valet was easy to talk to and they delivered it up to my room.very nice of them

Good service. I forgot my astros cap in truck and the valet was easy to talk to and they delivered it up to my room.very nice of them

The staff was very nice, as was the bar area. I didn’t like the room, as it was dark and drab. We made the best of it, but it was low on my list of favorite hotels. The area in Houston is ok, not very pretty. The only parking was a couple blocks away ($25/day) or I would have to pay $60+ per day for mandatory valet parking.

The staff was very nice, as was the bar area. I didn’t like the room, as it was dark and drab. We made the best of it, but it was low on my list of favorite hotels. The area in Houston is ok, not very pretty. The only parking was a couple blocks away ($25/day) or I would have to pay $60+ per day for mandatory valet parking.

I would make one side note: the staff at the front desk, while very friendly, often seemed quite preoccupied, and never did I experience them greeting me, before I did them. Sometimes, I didn't even get a response. I think tweaking this minor detail may be a huge elevation in the overall experience of an already great place to be. Just my two cents! The valet crew on the other hand were incredibly friendly, welcoming and accommodating. Particularly appreciated Ron!

I would make one side note: the staff at the front desk, while very friendly, often seemed quite preoccupied, and never did I experience them greeting me, before I did them. Sometimes, I didn't even get a response. I think tweaking this minor detail may be a huge elevation in the overall experience of an already great place to be. Just my two cents! The valet crew on the other hand were incredibly friendly, welcoming and accommodating. Particularly appreciated Ron!

The hotel was not worth the money

The hotel was not worth the money

Very clean rooms

Very clean rooms

Great

Great

Only issue with the room was that there wasn’t a microwave or 1 out of the room that could’ve been used.

Only issue with the room was that there wasn’t a microwave or 1 out of the room that could’ve been used.

I loved the property. The parking was just minimal, but I lucked up and got street parking for free.

I loved the property. The parking was just minimal, but I lucked up and got street parking for free.

I will stay here again! I absolutely loved it

I will stay here again! I absolutely loved it

It wasn’t quite

It wasn’t quite

The hotel was decent, however I would not return and would not recommend.

The hotel was decent, however I would not return and would not recommend.

Great customer service and staff went up and beyond

Great customer service and staff went up and beyond

Great Overall !!!!!! Very happy I stayed here!!! Clean, Quiet, and accommodating. Offers a complimentary downtown shuttle service that transports you anywhere within a 2-mile radius first come first serve may be an hour wait!

Great Overall !!!!!! Very happy I stayed here!!! Clean, Quiet, and accommodating. Offers a complimentary downtown shuttle service that transports you anywhere within a 2-mile radius first come first serve may be an hour wait!

- room wasn't ready 2+ hours after initial check in time - room wasnt clean thoroughly - bodily fluid stains in restroom walls - no fridge in room - passive aggressive staff. not welcoming at all - had to wait over 25 minutes to get my car from valet Only thing this hotel is good at is for photos. I saw the mixed reviews and wanted to try it out for myself so take this as a warning. For the price point, please go somewhere else

- room wasn't ready 2+ hours after initial check in time - room wasnt clean thoroughly - bodily fluid stains in restroom walls - no fridge in room - passive aggressive staff. not welcoming at all - had to wait over 25 minutes to get my car from valet Only thing this hotel is good at is for photos. I saw the mixed reviews and wanted to try it out for myself so take this as a warning. For the price point, please go somewhere else

Hotel was amazing and for an amazing price, I would definitely recommend and go back there in the future

Hotel was amazing and for an amazing price, I would definitely recommend and go back there in the future

Perfectly clean and quiet, very polite and friendly staff, business friendly, perfect air conditioning

Perfectly clean and quiet, very polite and friendly staff, business friendly, perfect air conditioning

Parking is Valet only & its $67 per day. There is not food after 2pm, no microwaves, or vending machines for dining later in the evening or even late night.

Parking is Valet only & its $67 per day. There is not food after 2pm, no microwaves, or vending machines for dining later in the evening or even late night.

Please stay here when coming to houston very jigh quality. The dtsgf is amazing and very welcoming

Please stay here when coming to houston very jigh quality. The dtsgf is amazing and very welcoming

dirty room, dirty blankets

dirty room, dirty blankets

I always enjoy staying at the C. Baldwin. Hotel is clean and modern.

I always enjoy staying at the C. Baldwin. Hotel is clean and modern.

Always a gem.

Always a gem.

Great stay looking forward to staying again!

Great stay looking forward to staying again!

Love it

Love it

Great

Great

The property is close to the Bayou concert center, and nice dining options. I really enjoyed this hotel, the staff was very pleasant. And the food and drinks were very good here. My only complaint is the fee for a guest to park for the day. My friend drove 3 hrs to see me, so i didnt want her to drive any when she arrived. I told her to just valet her car here while we went out and about. They charged $32.00 for a few hours.

The property is close to the Bayou concert center, and nice dining options. I really enjoyed this hotel, the staff was very pleasant. And the food and drinks were very good here. My only complaint is the fee for a guest to park for the day. My friend drove 3 hrs to see me, so i didnt want her to drive any when she arrived. I told her to just valet her car here while we went out and about. They charged $32.00 for a few hours.

Everything was excellent! The staff Sarah at the front desk very professional & friendly! Rosie the hostess at Rosalie restaurant was very professional & friendly. Blanca whom delivered the cookies to my room was very friendly & professional as well. I plan to come back due to all of your employees being so on point and the hotel is very nice!

Everything was excellent! The staff Sarah at the front desk very professional & friendly! Rosie the hostess at Rosalie restaurant was very professional & friendly. Blanca whom delivered the cookies to my room was very friendly & professional as well. I plan to come back due to all of your employees being so on point and the hotel is very nice!

I only stayed there for one night , bar at Lobby area was ok

I only stayed there for one night , bar at Lobby area was ok

Love staying here! This was my second time staying here and both times were amazing. My only complaint is that there isn't a microwave in the room.

Love staying here! This was my second time staying here and both times were amazing. My only complaint is that there isn't a microwave in the room.

The room had mold. The furniture was dirty. Could hear the next rooms conversation, there was no privacy. The elevators was so shaky. I expected more with this hotel.

The room had mold. The furniture was dirty. Could hear the next rooms conversation, there was no privacy. The elevators was so shaky. I expected more with this hotel.

Do not stay here!!! It is not what it seems. It is a gorgeous hotel but house keeping did not clean during my stay although I requested it 3 times. This property charges $70 a night for parking and will charge you for parking on your check out date.

Overall we enjoyed our stay apart from the attention to cleanliness, in particular the bathroom walls and table surfaces.

Super chic hotel but area around is a bit ghost town on the weekend.

I’ve stayed at this property a few times and I think it’s a great hotel. However, this may be my last time staying here until a few things change. The bathrooms need to be redone completely. The showers are mildewing and that made me so uncomfortable that I decided to buy shower slippers. I requested to be moved to a different room, that was no issue but even the second room had the same issue. Something about not having a clean shower will deter me from staying anywhere. My only other gripe was the $65 per day valet rate. That’s incredibly too high per night. Especially if we’re staying for a longer amount of time. I would hope that the location could find some common ground with that because there aren’t any other parking options nearby.

Housekeeping enterered room without knocking on door, also room didn't get cleaned after this incident even though she was verbally informed my partner and i were no longer in the room. Also on several occasions valet parking took over 25 minutes, one specific occasion took so long i no longer wanted the vehicle because i missed my reservation

Beautiful hotel

No fridge , no microwave Check out is @12 and yet a random worker was trying to come in @9am. There is no excuse for that

Clean, quiet, smoke free, super friendly staff.

Superb

There were no wash cloths in the room. I was charged more that what was expected

Wonderful property with great amenities. Parking was a lot though

Nice layout and nice lobby. Rooms were clean. Only bad thing was no hot water in the bathroom.

Friendly staff

Great

Good

Nice property. Clean. Love the wall to floor windows in the rooms. Nice staff.

Atmosphere

This hotel is absolutely beautiful! Service was great. The only thing we didn’t like was how much you had to pay for parking.

The property has a nice lounge and bar area

Shower could use better cleaning

I love my stay and friendly staffs. Recommended ❤️

very good hotel only problem was i used a card there that i never used and unauthorized charges started to accrue. Only place i used the card was the hotel.

Property was beautiful only negative parking is not included

Nice staff and beautiful property.

Location

Pretty nice looking hotel. The only flaw is that the isolated shower doesn’t have a door and the shower heads weren’t really clean. But the shuttle service was clutch and the environment was really good!

It was absolutely beautiful

Not much to do Cool hotel in a lot of way, just not for us.

The property itself was good, however the smelll in the hallway and the room was weird. The sheets weren’t clean upon arrival and they don’t initially give you wash rags you have to ask.

The hotel

The staff was beyond friendly and welcoming, the shuttle car was a great surprise (and was used often) and the room was comfy and clean.

Great property, enjoyed the bar. Staff was alright, room could of been cleaner at that price point.

Excellent customer service from checking to checking out. Wonderful staff the rooms were very nice room service meals delicious as well as the restaurant dining.

Nice property. staff is super helpful and friendly.

Enjoyed the bar and coffee at the hotel.

Horrible place and you don’t get your deposit back ,don’t recommend

Loved my view, very clean. Outlets were old and could hardly plug anything in.

Valet is 62$/overnight. Valet had our car for 1 hour and the weather strip of the door was ripped off when we got it back. So we opted to store our car in a parking garage that was a three minute walk away.

Hip hotel, friendly staff. Some touch up paint would go a long way in maintaining rooms and high end vibe

Excellent option for downtown Houston. The lobby bar food and service are very good. Cocktail was outstanding. The room is cool and comfortable. My only criticism is that because the bones of the place are older, the power outlets in the room are not convenient for business travelers wanting to work in the room with the laptop plugged in. There was also no power outlet near the in-room coffee machine. Otherwise, it is a very cool hotel with a great location.

Property is in a great location, with plenty of lightning. The staff was great and the area had a lot to do in walking distance. We will definitely be back

I didn’t like that there wasn’t any self-parking available except the limited street parking nearby.

Great property and comfy rooms. It is a pity that the hotel has such bad food and service in the restaurant.

Loved this property. Unique, clean and cool 😎

X

Beautiful hotel and friendly staff.

The C. Baldwin hotel in Houston is my preferred accommodation due to its central location, convenient shuttle service, consistently pleasant atmosphere, and excellent hot water for a luxurious shower/bath to unwind from a long day.

Our Room 530 wasn’t vacuumed, found a couple candy wrappers under the edge of the bed and the trash in the bathroom wasn’t emptied. Felt $6.41 for a can of Diet Coke outrageous not to mentioned $67/night to park. Then on top of all that $20/destination fee. Great that would crest if we purchased food or drinks. No heads up from staff when checking in and no consideration when I asked for it to be refunded. Oh yeah, $40 for a pizza in room service. over priced and under delivered. Sadly will not be back.

The valet was

Great staff, great amenities would most definitely come back

Great time!

I had a great experience. I plan to come back.

The Staff, the Hotel, the Amenities and etc.. Were one of the most memorable experiences I have ever had :).

Thoughts: Great bed! AWFUL roman showers (water splashes all over the floor and they are COLD). Slippery polished stone shower threshold is a law suit waiting to happen. In room coffee maker is from Motel 6. TV had a 2 inch gouge in the panel. Obvious renovations show average workmanship. Ceiling panels in bathroom were loose and dropped dust on floor. The you-must-spend-more-money-here daily (and pre-paid) charge is complete BS for a wanna-be 5 star hotel. Restaurants are pricy, have mostly good food, but they are not restaurants i would otherwise choose. No pool. The elevators were eventually shut down the morning we checked out. We heard something large and metal fall down the elevator shaft while we were waiting. The elevator car that finally stopped at our floor had a 6 foot metal piece (of trim?) in it ... we took the stairs.

Great stay for the price. Staff is always very friendly. Small pool but big enough, Nice size hot tub and they are both open 24 hours! That was the big selling point for us wince we arrived after 8pm. The ropa vieja restaurant has really good food. This was our second time staying, and we would stay again in the future. Also, there is a walgreens across the street incase you forget anything and they are also open 24 hours!! You can't beat the conveniece.

I enjoyed my stay at the hotel. The staff was amazing!!