Kompose Residences Houston Cy-Fair
About Kompose Residences Houston Cy-Fair
Located just off Route 290 and 30 minutes from the center of downtown Houston, this hotel features an outdoor pool. Free Wi-Fi and continental breakfast are also provided. A flat-screen TV and an iPod docking station are found in each modern suite at Homewood Suites by Hilton Houston – Northwest/CY-FAIR. A kitchenette and a work desk are also included. Guests of the Northwest Houston Homewood Suites can use the on-site hot tub, fitness room and basketball court. Laundry facilities, a convenience shop and children’s video rentals are also available. The Airdrome Ice Skating Complex is a 15-minute drive from the suites.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Breakfast available
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- Full kitchen / kitchenette
- Pool
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
Guests generally appreciate the cleanliness of the rooms, the spaciousness, and the friendly staff. However, there are frequent complaints about maintenance issues, such as broken appliances and furniture, and problems with the breakfast service. Some guests also mention that the hotel is overpriced for the quality of the accommodations.
- Clean and spacious rooms
- Friendly and helpful staff
- Frequent maintenance issues
- Problems with breakfast service
- 5/5
Property was very nice, clean, beautiful. Nice restaurants and gas stations around easy to access. Staff was helpful. Pool was very nice in the weather. Room was perfect and clean. It had a lot of amenities and layout was very nice for the price. Would stay again if visiting Houston.
- 5/5
Everything was perfect from check-in to check-out. We enjoyed our 2-day stay at Kompose Residences, with its welcoming staff.
- 4/5
We stayed for two nights and found it to be a great bargain for the price. Room 213 was spacious, bright, airy, and very modern. The entire property is in excellent condition, parking is free, and the location is fantastic—situated in a nice area close to great restaurants. The blackout shades worked perfectly, and the couch was excellent for lounging. However, there were a few details worth noting. The K-cup coffee maker in the kitchen didn't work, and we weren't able to get a replacement. The room has no phone, and you have to pick up a hairdryer from the front desk. Additionally, the iron and ironing board are stored under the bed, which might be difficult to reach for seniors. The bathroom and shower were large, though the washcloths had some stains, and no hand or body lotion was provided. As for comfort, the mattress and all four pillows were a bit too firm, and we could hear footsteps from the room above. The room felt a bit humid, though it was raining during our stay so that likely contributed to it. For $7 each, the breakfast was a great value, offering a solid spread (eggs, sausage, bacon, potatoes, waffles, bagels, and juice) with plenty of seating overlooking the pool. Overall, it was a fine stay for a couple of nights.
- 5/5
Booked for birthday weekend and had an absolute blast. Very clean and spacious rooms! Clean pool and friendly staff. I loved loved loved the room and view I had. Didn’t get the chance to try breakfast though
- 5/5
This hotel was clean, up to date, the staff was friendly and helpful. I was very impressed with everything.
- 5/5
The breakfast was so good. 😊
- 5/5
Reggie was the guy from front desk who check me in he was so nice and even that i was late at night he did great was fast and very good service. The room was excellent clean and big have everything i need
- 4/5
The lobby and staff was absolutely excellent. The room was good. I would stay here again.
- 5/5
Staff provided excellent customer service, A+ on cleanliness and very comfortable. I really enjoyed my stay.
- 2/5
Our room had low water pressure and limited hot water. Not very friendly staff. Had to ask for clean towels after three days. WiFi was down a lot. Breakfast was good, but not complimentary. Would not recommend staying here.
- 2/5
However the bed was not comfortable and it made squeaky sounds as it had a wooden frame wich was falling apart; making it hard to sleep; On top of that I forgot my phone charger and when I went there next day to see if I could get it back the person at the lobby was very rude and told me that if I wanted any solution to my problem that I should go to the police for that; Definitely not the answer I was hoping for, Since I got there on check in it seemed as if they weren't as helpful do to the third party reservation I did through Expedia
- 4/5
Room was clean, front desk staff were awesome...only issue was the noise from room above us.
- 5/5
Great cost effective stay. Would highly recommend!
- 2/5
This isnt a great part of town. Our room was fine. Staff were fine. Other guests were rough. We stayed 6 nights. There was a fight in lobby, neighbors fought, walls are paper thin, for two hrs from 1am-3am neighbor man was pounding on door amd screaming and his GF wouldnt let him in. I feel like this hotel is short term housing for kids in CPS system or for Section 8/government assistance recipients. I did not feel safe here. It’s a former Homewood Suites, and the rooms were fine. Except one person in our group left immediately after check in due to mold in their room on 3rd floor. Our room was clean. They only offer maid service every 3-4 days, but fresh towels are available at front desk. Hotel itself is fine, but there were many sketchy guests throughout our 6 days stay, and just not in the best part of town. We had to stay due to prepaying and the business we had at hand next door. The breakfast was better than expected. Starts a bit later than other hotels. This is basically at 1960 & 290. Not any better options in this immediate vicinity. Hotel itself is fine and functional. Bed was comfy. Pull out bed fine for kids but not adults. Smelled like weed a lot by pool, in lobby, elevator. Largely a guest issue. Wouldn't recommend this hotel for women traveling alone or women alone with kids. Kitchen was functional including full fridge, stove and microwave- and there is a Target down the road.
- 3/5
The night staff seemed a little incompetent, day staff was great and got the things we needed. We had issues with our tvs not working on night one in both rooms. There was no hot water in one room no matter the time of day so we had to go to our room across the hall to shower daily. There were ants in one of our rooms when we arrived. I really like this place but im disappointed.
- 5/5
Great staff, Nice breakfast.
- 5/5
Cute, clean, and safe environment.
- 5/5
Nice aesthetics and cozy. staff is friendly very accommodating
- 5/5
Muy limpio y excelente atención
- 5/5
Perfect
- 5/5
Perfect stuff and
- 5/5
Clean room, Good breakfas
- 4/5
Check-in was challenging as the there was a difficult guest for front single staff however the single staff was low on energy to begin with. Rooms are very good looking and clean , bed is not comfortable and creeks as the mattress is sitting on a frame not a solid bed frame, no phones in the room to connect to front desk, use your cell phones, WiFi speed is acceptable , TV’s in the room don’t have any channel line up and no blow dryers in the room, modern rooms with primitive mind set. Breakfast quality 7/10
- 3/5
The floors are all hardwood so we heard people walking hard above us until late the night before. The King bed was squeaky like it was old. I was not able to turn on the TV but didn't feel like going back down to the front desk (there were no phones in the room). When I got up the next morning to take a shower the water was very rusty and black stuff was coming out like dirt. I tried to at least take a wash up in the sink but the water just trinkled out, not a decent flow of water at all. Upon checking out the front desk was very apologetic but did not offer to compensate or make it better in any kind of way so I will not choose this hotel again.
- 5/5
Very clean and modern hotel. Staff was very friendly. Definitely will be staying again.
- 4.5/5
Nice just like the one in Orlando
- 5/5
The room clean everything ok was top notch
- 5/5
It was nice
- 3/5
We arrived late on a Friday night and waited 20 mins at the front desk to get checked in without an apology. The room was clean except for hairs all over the floor. The shower and sink water never got hot and the elevator was extremely wonky. Breakfast was run of the mill, nothing to write home about. I think the item that stood out the most was how unfriendly and sanitized the staff was. Not sure if it was a bad weekend or what, but we probably won't book here again.
- 4.5/5
The mosquitos in the area
- 5/5
Check in was great and the beds are comfortable. The breakfast was hot and good selection.
- 2/5
2. No towel bars in vanity or bath. 3. No desk or chair. 4. Light switch controlling bedside lamps broken so had to unscrew bulbs to turn off. 5. No Kleenex provided 6. Advertised manager's not provided. 7. Iron provided but no ironing board. 8. Roku tv difficult to navigate and had to log into my streaming service to access channels.
- 4/5
We noticed the shower did not support warm/hot water.
- 5/5
Clean room
- 3.5/5
Location iffy, had my converters cut off my vehicle while in the parking lot
- 5/5
Excellent
- 5/5
Great value for your money. Updated. Spacious rooms. Friendly staff.
- 5/5
Very good
- 5/5
I had a great stay and was pleasantly surprised by the quality, especially for the price. The room was clean, nicely renovated, and had great technology, including a digital “Do Not Disturb” button inside the room. The shower was hot, the fridge was clean, and the gentleman who checked me in after my long drive was amazing. It definitely gives “upscale basic” in the best way—high-end touches while still being budget-friendly. 5 stars!
- 4/5
This hotel is way better than what I anticipated. Me and my Gf love it, staff was really nice and extremely helpful. Breakfast was on point and sooo good. Everything was clean, nice, and organized. Only thing I will say is the pool and the hot tub was pretty dirty, filled with leaves and bugs. Other than that, we loved our stay, highly recommended. Definitely will be come back some time in the future.
- 5/5
Rooms were amazingly huge, clean and modern
- 4/5
Check-in staff Breakfast Swimming pool Large suite Equipped Kitchen with plates, dish soap, glasses Pullout sofa beds were very dirty
- 5/5
None
- 5/5
Really nice place to stay, I love the staff and the environment definitely going back.. Nothing!!
- 5/5
The room was nice big and very clean. The breakfast was ok and the staff were very friendly. I would definitely stay again.
- 5/5
I had a nice experience with the hotel. The price is good I’ll definitely will be right back!
- 5/5
Very nice place at a reasonable price
- 0.5/5
Very disappointed with my experience at this hotel. The front desk staff was extremely rude and unprofessional. I was not allowed to check in without a clear explanation, and the way I was treated felt disrespectful and discriminatory. Hospitality should mean treating guests with basic courtesy, and unfortunately that was not my experience here. Would not recommend based on this interaction.
- 5/5
Everything Nothing
- 5/5
Good
- 3/5
Clean rooms good breakfast what I didn't like was the bed was frame was noisy even if you sit on the bed the stove wasn't clean the refrigerator was not level the internet was not working but I would stay again because of the price
- 1/5
On my way to the hotel, I called the property three times. Each time someone answered the phone only to immediately hang up. When I arrived and mentioned it to the front desk employee, her response was simply, “I’m the only one here and I don’t do that.” There is also an unpleasant odor throughout the hallways and inside the rooms. I had to request fresh sheets and blankets for the main bed because the originals clearly had not been changed. The bed was neatly made, but there was a strong body odor smell coming from the bedding, and when I pulled the sheets back I noticed stains that appeared to be used stains. Unfortunately, I forgot to take photos before i replaced the bedding. In addition, neither television — the one in the bedroom nor the one in the living room area — worked during my entire stay. The elevators were also constantly out of order, making it extremely inconvenient. The hallways frequently had trash left around, and the pool/jacuzzi area was chaotic. The pool was filled with unsupervised children ranging from very young kids to teenagers who continuously moved between the pool and jacuzzi with little to no supervision, making it difficult for other guests to relax or enjoy the amenities. Overall, the cleanliness, maintenance issues, and lack of professionalism made this stay very disappointing.
- 5/5
Probably the fanciest hotel I’ve stayed at in quite some time. And I had a couple discounts available through booking.com, so I got it for a steal! The room was huge, the attached kitchen with the kitchen table and chairs was great. Husband and I had a nice little home cooked dinner. The shampoo/conditioners were lovely, decent sized travel bottles! The TV was able to be pulled out and swivel. Breakfast buffet was amazing, so many options. Hot options, good options for vegetarians! I ate so much that it kept me full till dinner. Front desk was very friendly and accomodating. Honestly, I had no issues. The only thing is that my sleep was fragmented bc I’m used to a much firmer bed (and their beds are much softer), so my body didn’t love that lol. I woke up so achey. But that is just a personal preference which did ultimately affect my sleep. That wouldn’t be a con for everyone. And I know there’s nothing the hotel can do about that, nor would I expect them to. But that wouldn’t stop me from booking again!
- 5/5
Reggie was amazing! He took good care of me .
- 5/5
Very clean and spacious! Everything was great!
- 4.5/5
Didn't recurve room service even when requested.
- 5/5
Perfect
- 4/5
Elevator was old and dirty Breakfast was good.
- 5/5
there’s nothing that i didn’t like about it, it was an amazing visit .
- 4.5/5
It wasn't a big deal but I was made to wait an hour to check in because I was a lil early to arrive. I just went across the street to Lucky Dog to eat until I could check in.
- 5/5
The vibe. The people at the desk. The decor. The food was amazing as well.
- 5/5
Amazing stay. Felt like home
- 5/5
The building layout is efficient. The floor and wall coverings are pleasant and lovely. The staff are always pleasant and cheerful. I will be back.
- 4/5
Amazing hotel and great room. The only issue was the ants in the kitchen. Otherwise I will make the my go-to hotel when I visit Houston.
- 5/5
Truly unique! Comfort, cleanliness, breakfast and staff were first class. Cynthia at the front desk was amazing!! She helped me with booking an extra night during our stay. The atmosphere and decor was very inviting😊
- 5/5
Excellent, clean facility. Rooms ate huge and conveniently located at excellent
- 1/5
We are a company who had multiple rooms for 14-days, one of the rooms was cleaned of all their belongings due to an internal hotel mixup. However, when asked about it, hotel guest services acted belligerent towards us. They took zero responsibility for their actions but rather double down on attitude. We will not be staying here again!
- 5/5
Awesome hotel! Best value around!
- 5/5
The 2 bedroom suite was exactly what we were looking for. I wish more hotels offered the same set up. When we arrived in our room I wasn't impressed with the bed. Didn't look comfortable but that's typical at a hotel. I slept better then ever. The pillows were great the bedding was phenomenal. My picky husband and kids all loved the beds. It so spacious and comfortable I wish our stay was longer.
- 5/5
The space was nice, clean and comfy beds. The breakfast was a bonus.,
- 4/5
The rooms were clean, but when we arrived, there was hair in the room that was clearly not mine. I noticed other people’s hair, and I was disgusted by it. The staff were okay, and the whole building was gorgeous, so I enjoyed that. The breakfast was delicious. Sadly, we didn’t have time to use the pool, but hopefully next time we can. Overall, I would give it an 8 out of 10.
- 5/5
I love the small atmosphere; the rooms were perfect and I was pleasantly surprised. Cleanliness is very important to me as well as the amenities it had to offer. I will make this my go to hotel when I return to Houston. I thoroughly enjoyed my stay with my two children. It was exactly what we needed; small, comfortable and convenient. Easy access to wherever we needed to go. Just the right size without the congestion!
- 5/5
Everything! ⭐️⭐️⭐️⭐️⭐️ KOMPOSE Boutique Hotel in Houston is absolutely beautiful. The property feels like a renovated apartment complex transformed into a boutique hotel, with great amenities and a stylish, elevated design throughout. I loved the extra space, especially having a washer and dryer, which was such a convenient bonus. The kitchenette and small living room made the stay feel comfortable, practical, and more like a home than a standard hotel room. The hallways, lobby, and rooms are beautifully designed. Honestly, the overall look and feel were better than many Marriott or Hilton properties I’ve stayed at. By far, this is my top choice for where to stay in Houston. Highly recommend.
- 5/5
It's a new hotel, clean and modern. Very spacious rooms and nice amenities. Overall we loved staying there.
- 5/5
Beautiful hotel great deal
- 5/5
Clean rooms, spacious, nice pool, great breakfast, great rate, and great location.
- 4/5
The rooms were clean when we got there and smelled nice. They only clean every 3 days, though. The kitchen was cool, but it really needed some frying pans. They only had 3 pots. There were regular dishes, glasses, and silverware, but no big bowls. The elevator kept breaking down during our 6-day stay. Most of the staff didn't speak English, but they used their phones to help translate.
- 5/5
Kitchenette had 2 lights out, no vent in bathrooms made for very slick damp floors. No alarm clocks (just fine), and no blow dryers (had to borrow at front desk). Chillers were new but fairly noisy (we wore ear plugs). If the keep this clean & maintained, we’d come back.
- 5/5
Cute hotel for a great price! The staff was helpful, our room was very clean, the beds were comfortable, and the breakfast buffet was good!
- 4/5
Staff is super friendly and helpful. I wish they would have asked for some type of ID before issuing me my room card when I left it in the car. The breakfast option was enough and perfect. I wish they had a “Service request” card to put on the door. In the bathroom the wall has water damaged and possibly mold.
- 5/5
It was my birthday weekend and I’m so glad I chose this hotel! It was in the middle by the highway and everyone was great
- 5/5
This hotel was an oasis while dealing with a family emergency. The kitchen was well stocked, and the Keurig coffee was great! Breakfast was also delicious! We would definitely stay again for the price.
- 5/5
Clean room , breakfast was really good . They had a variety of things from eggs, bacon , sausage, potatoes, waffles , cereal, and oatmeal .
- 5/5
Everything was fabulous, and then some it blew my mind on how the breakfast buffet was set up with the decor in all of the recycle absolutely loved it
- 5/5
Everything was great except the tv didnt work and couldn't be fixed during my stay
- 4/5
Overall everything was fine except that the rooms are cleaned every 3 days and I stayed for 6. Wished they cleaned it at least every other day
- 1/5
They bought an old hotel, slapped some paint on it, put some fancy bling on & called it a "boutique" hotel. What an insult to a boutique hotel! I paid for a king apartment room but at check-in he said my room was on the 3rd floor but the elevators were broken. I asked for the same type room on the first floor, he gave me the key cards but never told me he put me in a smaller studio room, which was cheaper but didn't refund me the difference! I get into the room and it's humid. The air is on and blowing ice cold air but after 15 minutes I'm sweating but cold. The bed was uncomfortable, the couch was even more uncomfortable, the "dining" chairs were cheap plastic chairs & the bathroom was gross. Rusty toilet paper holder, NO HOT WATER, the shower curtain sticks to you the whole time you're in their "make shift" shower! Should I talk about the rubber band holding down the utensil basket in the dishwasher or move on to waking up to a bug staring at me? The bug - on my way to getting something to clean the bug up, I was greeted by the weirdest looking spider! I've been up for minutes & I'm battling bugs! I called down to for new towels, apparently cleaning rooms here isn't a thing! I was told to bring my dirty towels to the front desk & whatever I turn in I can get replaced. I thought this was a hotel not a motel! Compost Inn or whatever it is that you call this motel, you got my money once but you better believe you won't get it again! The prices are cheap & now I know why!
- 2/5
That being said, my experience at Kompose Residences Houston Cy-Fair was disappointing overall. The property is aesthetically pleasing and definitely looks great for social media, but beyond that, the hotel lacked functionality and convenience. The elevators were either completely broken or working intermittently during my stay. Watching elderly guests walk around trying to find a working elevator was honestly heartbreaking. I personally had to carry all of my luggage up flights of stairs. The hotel policies also added to the frustration. I requested fresh towels and was told I had to bring my dirty towels downstairs first. I have never experienced that at any hotel. The ice machines didn’t work, and even pool towels had to be requested from the front desk. While the rooms are decent and the common areas look beautiful, this hotel simply did not provide the level of comfort or service I expected. Had there been flexibility with the strict no-refund policy, I would have checked out early and stayed elsewhere. Overall: beautiful appearance, disappointing experience.
- 5/5
Beautiful property
- 5/5
Everything was great. Hot tub could be warmer
- 5/5
Nice place! Clean, spacious & nice amenities with a pool, hot tub & gym. The breakfast in the morning was good. We would stay again. The elevator wasn’t working and they had workers repairing it was the only negative.
- 5/5
Everything was above expectations. Even the free breakfast was above expectations. Friendly staff, property was spotless and the physical property was like new. No damage to the walls or stains on the carpet. Shower could have been stronger but definitely sufficient. Toiletries were quality. Free parking. Would definitely recommend the property.
- 5/5
The room was nice a clean and set up with extra towels, pillows, and blanks just as we asked.
- 5/5
i did not use the hot or eat breakfast
- 4/5
This was a cute hotel stay. It’s about 30-35 mins from downtown so prepared to be on the freeway a lot but I didn’t mind the drive. The rooms aren’t cleaned automatically apparently so make sure you double ask because I did ask but it still did get cleaned. Breakfasst is simple but always a plus.
- 5/5
Beautiful room. very Spacious everyone had plenty of space.
- 5/5
Loved This Hotel Sooo Much 💗
- 5/5
Breakfast was amazing! The lobby restroom was amazing. It has sanitary items in the women’s restroom but I definitely could’ve used a changing table for my baby. Our room was clean, tidy and HUGE in my opinion. I had forgotten our small pot at home that I needed to warm up my breast milk and thankfully they had plates, bowls, utensils, pots and pans in the room. My kids enjoyed the stay as well. We didn’t get to get in the pool because it rained all weekend but we will when we book again next time. Wish we had Kompose Hotels in Oklahoma. 100% recommend! Please don’t change!
- 4/5
Overall it was a good stay. A little noisy sometimes with foot traffic through the hallway and the above room. And the gym was nice but didn't have anything available to sanitize the equipment.
- 5/5
Certainly the best value in the area.
- 3/5
Staff was super friendly, delicious breakfast and clean room. Our stove stopped working and we didn't call the service desk because we were only there for 2 days. The bathrooms need a fan, it gets too hot in there.
- 4/5
The location was ideal being right where two highways crossed. The only bad thing was that none of the elevators worked, NONE! Other then that it was great!!
- 5/5
Clean room and comfortable stay with our family
- 5/5
The room had a very pleasant smell every time we entered. The staff was friendly, the decor was chic and the breakfast was hot and plentiful. The location was central to Walmart and Costco. I recommend this stay. The TV was very large and the gym, pool, basketball court was a great addition.
- 5/5
Fresh breakfast and clean environment
- 5/5
The bed was very comfortable. The shower products were "Don't sing in the shower" I did anyway.
- 5/5
Excellent hotel, great value and delicious breakfast
- 5/5
Na
- 5/5
Very nice Hotel, clean and good breakfast.
- 1/5
Also, booked roll in shower… DEFINIELY NOT!! It’s a tub that was ripped out, there’s a big step up and the bathroom floods. No hot water, everyday, no hot water. I stayed here before they took over, it used to be nice.
- 5/5
Clean room. Breakfast good. Exactly as the photos. Nothing less and nothing more. Elevator maintenance was occurring. Other than that awesome hotel to stay in.
- 5/5
Just nice place
- 1/5
This was the worst hotel experience I have ever had.
- 5/5
We had an amazing experience we ended up extending our stay. We will most definitely be back. Our little home away from home
- 5/5
Very nice clean modern spacious rooms, good parking. Basic amenities. Great for the price.
- 5/5
Very clean and new. Extra large suites with living room and kitchen. Great value!
- 4/5
The hotel was beautiful but the room had small ants behind bed. I asked to be moved to a different room she moved me to the 2nd floor after requested for 3rd floor. I moved to the 2nd floor and it sounded like a stampede was above my head and ut was for hours. I would definitely go back but 3rd floor only. Breakfast was great amongst other hotels.
- 5/5
Loved the property! Huge shoutout to Adrian for taking care of my friends and I after coming in late night from partying. He was an absolute gentleman and I would thank him a thousand times if I could! Shoutout to the manager, Reggie, as well! Very sweet and hands on with the property. Very good representation of the company! Will be staying again!
- 5/5
Very clean and nice hotel
- 4/5
No hot tub, breakfast was good but food was not hot. TV stopped working twice, had to be moved to another room due to face bowl sink not working, air conditioner not cooling but staff was nice and attentive.
- 5/5
Clean room. Good breakfast. Very nice!
- 5/5
Breakfast was wonderful.
- 5/5
Very good breakfast and enjoyed my stay there would do it again when I come back
- 5/5
Large clean rooms! Staff were friendly and helpful! We are coming back again.
- 2/5
manager and morning front desk staff was extremely rude. could not explain the precheckin and in person check in requirement.
- 5/5
The breakfast was great and the front staff were very friendly
- 5/5
The breakfast was GOOD!
- 5/5
Rooms & Lobby was very clean
- 4/5
It was great no problems
- 5/5
Good breakfast, nice rooms, enjoyable stay all around.
- 5/5
Inside the hotel, the housekeeping team — Yon, Zoraida, Yaquelin, Marleidis, Edelsis and Mayré among others— work incredibly hard to maintain the rooms and common areas. They are quick to pick up any trash guests leave outside their doors and handle any spills or food accidents right away. Their dedication shows in every corner of the hotel. This team works beautifully under the supervision of Pamela, who is always smiling and ensures every detail is taken care of. She coordinates closely with the front desk staff — Reggie and Adrian — who maintain open communication so everything gets done promptly and smoothly. I’m truly grateful for the cleaning team’s effort and at Kompose Hotel, it’s clear that it’s a top priority. Their hard work makes the stay comfortable, pleasant, and worry‑free.
- 1/5
Do not stay at this hotel it was a problem from the start.
- 5/5
Good
- 3/5
Breakfast was decent, but start time (7:30am) is later than most hotels and an inconvenience. The elevators weren't working and our room was on the 3rd floor. Hallways smelled like fish. The water in the bathtub initially came out red (rusty) in color. Definitely not a place I would stay at again.
- 5/5
Great place to stay
- 5/5
Great breakfast!
- 5/5
The staff were friendly and accommodating, especially Reggie. The only downside was the pet fee of $40 per day. We hope this fee is charged per stay or as a fixed weekly or monthly rate. Overall, we recommend this hotel for the price and the amenities it offers—it’s great!
- 5/5
Very clean , spacious . Great price
- 5/5
Second time staying at here. Staff is super friendly and they remembered me from my first visit! Clean facilities, comfortable beds and great location near restaurants, but tucked away so noise is minimal from vehicle traffic😊
- 5/5
The breakfast was first rate, with a great selection.
- 5/5
Didn’t get to experience the hot tub breakfast was ok
- 5/5
Great spacious room. Clean . Friendly staff.
- 5/5
Pretty good for what the price was.
- 5/5
Amazing cozy place better than expected. Highly recommended
- 5/5
The coffee was great, and they had bacon for breakfast.
- 5/5
It’s a place where comfort is perfectly blended with an attentive staff and their exquisite attention to detail. From the moment you check in with Mr. Reggie (100% his official nickname 😎) and Adrian (a beautiful mind), you immediately feel welcomed and cared for. Their kindness sets the tone for the entire stay. The excellence continues with Pamela, the manager in charge of the cleaning staff, a bundle of efficiency and genuine care. Under her leadership, you’ll find wonderful people like Ms. Debora, a sweet mother and grandmother, and Juan, her faithful companion and a truly kind soul. There’s also Alfredo, the handyman who is always ready to help and quick to provide the best repair service with a smile. And like in any place, issues may arise from time to time, but if they do, these are exactly the kind of people you want looking after you. The amazing ladies in the kitchen do a fantastic job keeping everything spotless and making sure every plate is full. Their work keeps the heart of the hotel running ❤️ This place is simply amazing ✨️not just because of the building, but because of the people who make it feel like home🫶
- 5/5
The room was comfortable and spacious. I enjoyed the full kitchen. My bathroom had some issues with cleanliness but otherwise I had a great stay.
- 5/5
Very nice hotel located close to the highway and retailers. All you need is here breakfast is included there could be more options for someone that is vegan/plant-based. There is a kitchenette to fix some simple meals. Staff was great Pamela was accommodating and friendly. Rooms were nice and modern.
- 4/5
First time staying at this Hotel chain. Very pleasant surprise. I was expecting an average hotel at the price. The suite was very clean. Nice layout. Comfortable bed. Two TVs. Kitchen with supplies. I would not hesitate to stay
- 5/5
For the money it was pretty good. Comfy beds, very hot water for baths or showers , modern decor, clean, a/c worked very well…but… the hallways on my 4th floor stunk horribly like trash or urine. Smelled like it was a longterm problem. Luckily room didn’t smell.
- 5/5
Yes
- 4/5
Everything was excellent except the dishwasher quit and the shower temp didn't get super warm
- 5/5
Hotel was clean, modern and spacious. The breakfast was great and the staff was nice. I would stay again.
- 5/5
Everything was very clean and in excellent condition , the rooms were spacious. Staff was very accommodating.
- 5/5
Breakfast was wonderful!!
- 5/5
Property was well kept and the staff was friendly and very helpful.
- 3/5
We did not have the proper remote control for the tv.
- 5/5
Great place
- 5/5
Clean, professional, classy
- 5/5
Everything exceeded my expectations. Large, clean, tastefully decorated suite, with professional and friendly service from all staff members. Excellent amenities, including a buffet breakfast. Plentiful free parking in a safe, well lit environment. Loved it and will definitely be going back.
- 4/5
The refrigerator wasn’t cold enough
- 5/5
clean room and nice staff
- 5/5
Very clean, friendly staff, in a nice area, not too noisy. Very inexpensive for the quality of the room, will definitely book again!
- 5/5
Excellent hotel
- 5/5
The best hotel in the area
- 5/5
The kitchen staff deserves a huge thank‑you as well. They keep the breakfast area spotless and fully stocked, even during peak hours with a big flow of guests. Special thanks to Ms. Nohemi and her daughter for always being so attentive and making every morning feel extra warm 🌼
- 5/5
Yes
- 2/5
My stay at the Kompost was unfortunately a bit mixed. Upon arrival, I was disappointed to find a roach in the room, and there were some unusual droppings in one of the drawers, which raised concerns about cleanliness. That said, there were definitely some positives—the breakfast was great, the bedding was comfortable, and I slept very well. The staff was also friendly and attentive, making sure my needs were taken care of throughout my stay.
- 5/5
5 star hotel
- 2/5
The bed made noise with every single simple movement, you can tell the mattress was old, also the knob on the shower fell while I was adjusting the water temperature, they need to add a full body mirror in the rooms, and even the ac was at 64 the room temperature was 72 don’t think the ac was working properly. Just one elevator :/
- 5/5
This is a hidden gem!!
- 5/5
Didn’t get to enjoy the breakfast but it smelled great! The place was super clean and i loved how spacious the room was, even had a full size fridge, space and appliances to cook and a full size microwave.
- 5/5
Clean
- 5/5
Rooms were nice! Front desk check-in was great, staff was very friendly and helpful. Didn’t get breakfast.
- 5/5
Breakfast was awesome!
- 5/5
Very recommended
- 3/5
The hotel is "new" so looks really nice. The rooms all come with a king bed and 1 or 2 pull out beds. The pull out beds are horrible. The main bed was definitely one of the most uncomfortable ones I've slept in and we travel a lot. We were there 4 nights and room service never came once. I had to call and ask for everything to be replaced which sometimes came right away and sometimes took hours. The hot tub was out the entire stay. The remotes didn't work. The breakfast was only good the day we left because they actually had everything because no one was there. The air conditioning worked great but was EXTREMELY loud. It was a great price compared to others around with the room we needed, free breakfast which was for a limited time I think, and it had a full size fridge and dishwasher if needed so that was nice.
- 5/5
They could use a service elevator but they make up for it with the breakfast buffet
- 5/5
Was a very nice facility really made you feel at home.
- 5/5
Amazing amazing amazing !!! Everything about this hotel was amazing. The staff especially Mr Reggie! The breakfast the amenity’s the cleanliness the aesthetic everything was perfect would definitely stay here again !!!!
- 5/5
Yes I loveeeeee the room. Felt like home for me and my daughters
- 4/5
For the price. The room is roomy and clean and the staff was polite. The free breakfast was good as well.
- 3/5
I arrived early for check-in, 3 PM. The room that I received was long walk from the lobby, which is where breakfast is served. The room had no seats in front of the television, so it had be viewed at an angle. The television settings were scrambled, so I needed maintenance assistance to use it. And the worst thing of all is, you get hit with $150 hold on your credit card for incidentals, although there are no incidentals in the room to purchase. When I ask about it, I was told it covers theft. However, the breakfast was excellent.
- 5/5
From the check in process to check out, everything was excellent service.
- 5/5
The rooms were lovely. The customer service was excellent.
- 5/5
Place was a great stay. Staff, cleanliness, and location.
- 5/5
They left chocolates Breakfast was very good, clean, a pool and a basketball court Enjoyed my stay, and the price point was good
- 1/5
Water not working, rust stains in rooms, styrofoam all over the floor and staff that basically had no sympathy for the issues. I got moved to a room by a guy who wasnt even in uniform, had a strong polish accent, he was cool enough to show me mulitple rooms but they all had issues
- 5/5
Spotless room no complaints what so ever plus 150 deposit refunded instantly once I checked out
- 3/5
The room looked nice. But the dishwasher didn't work and it was obvious. The AC unit in the frong room fell apart at 3 a.m. sounding like a car hit the building. And the TV kept shutting down while we were watching it. The water pressure was a 3 out of 10. I'm betting that the issues i mentioned will be resolved.
- 5/5
Clean, Modern and Quiet. The staff was friendly, professional and attentive. Will definitely book again!
- 5/5
Very nice hotel
- 5/5
It was very clean, modern, spacious, and the staff were really good. The breakfast area was also spacious and there was a good variety of food.
- 5/5
Amazing staff! Beautiful hotel!
- 5/5
Great place highly recommend
- 3/5
The shower did not work well at all and the water was cold
- 5/5
Staff was great and informative on information around the city. Visiting for a concert and they were able to halp my family and I get around the city. They are also great on pet friendly .
- 5/5
Beautiful room
- 4/5
Great big room compared to others. Price was right this weekend. Very clean. Only complaints, no wash cloths for the bathroom, pillows very firm, as well as the bed...but overall, was a great stay...
- 3/5
I love the look, style & amenities so I planned on making this my regular hotel for stay when visiting Houston, however this is my second visit which similar to the first, house keeping never came. My first visit was for 5 days in which I requested them halfway into my stay that time but since I was staying 3 days this time and had checked in late, I didn’t bother this second stay. The difference this time, I ran into 2 additional issues unlike the first. First, the tv remote was missing which I didn’t realize until I was settling in for the night. I called and was told that someone would have to come the next morning because it was too late. Around 11:30 am the next day I called and the person working front desk did not see it noted but would come take care of it which he did. The second issue was the day after checkout, I see a $20 charge. No call, email, nothing. I call them and the person working front desk who was also the same person that came with the new remote said that they couldn’t email me because I booked through expedia although I have given them my email previously and my number is on file. He claims it’s a $20 charge for a stain in a towel. I question the validity of it because how can I be sure it’s from me & even if it was, failing to clean the room for several days would allow for any stain to set in. He claimed that there’s pictures & asked for my email to send proof that ONE stained towel equals $20, however it has been 3 days now & nothing. 🤔
- 5/5
Reggie at the front desk was a great help getting us checked in, I didn’t understand the paperless check in but he fixed us right up. The room was great, clean and lots of room, just like it looked in the pictures. Breakfast was good and there was plenty of it and nice variety. The pool and hot tub was not heated, to me that was the only downside. Overall great stay I would definitely stay again.
- 5/5
it was nice its a newer hotel so it still has renovations getting done but rooms are very nice only down side was the internet cant use it for game
- 5/5
AMAZING STAFF AND CHECK OUTVWITH REGGIE. CLEAN ROOM. WISH THEY HAD TOWEL BARS THOUGH! WOULD BOOK AGAIN!
- 5/5
Reggie was very courteous & helping with the reservation process. Very much appreciated!
- 5/5
The room was clean, the breakfast was great, the staff was pleasant and attentive. Would definitely stay again
- 1/5
The shower did not work properly. It took way too much to take a shower. I think it was stripped and was offline with the temperature indicator. For our first shower a technician had to come turn it on, he left the shower extremely dirty from standing in it and did not offer housecleaning. He said he would have someone come the next morning to fix it but no one came. Therefore, I had to call again. Which meant that he stood in the shower again and got the floor dirty with no housecleaning, again. The only thing front desk offered was another room but, when you have 4 suitcases to repack that’s an even more of an inconvenience. I just feel there should be some sort of compensation, partial refund, or a free night in a well equipped room. To not be able to shower when you want is the biggest inconvenience I can think of.
- 5/5
Enjoyed our stay here. The remodel is amazing, room was clean and the staff was pleasant. Will definitely stay here again when in the area.
- 5/5
Great
- 5/5
Great staff, great amenities.
- 5/5
Clean Room, great staff, excellent location
- 5/5
Reggie at the Front Desk. Spacious clean suite. Kitchen had everything we needed. Breakfast and staff were terrific.
- 5/5
Spotless room beautiful bed very comfortable
- 5/5
Great place clean hotel
- 5/5
I’ve stayed there a few times and the staff is always very courteous and helpful
- 5/5
Excellent property! Everything was fantastic!
- 5/5
Overall , location, room and staff are amazing!
- 5/5
Love it ❤️
- 5/5
👍
- 5/5
Powerful very clean quiet I really enjoyed
- 5/5
Hotel is nicely upgraded I have been staying here for years when in town and really like what they have done with it. Free breakfast and plenty of parking what’s not to like!
- 5/5
Loved it definitely will book again
- 5/5
Location was great. Room was clean and as described.
- 5/5
Room was great, clean, super cozy, Roku tv was a nice touch. I definitely will stay here again
- 5/5
Room was very nice and clean . Came with all necessities.
- 5/5
Room was spotless & staff was courtesy.
- 5/5
The room was wonderful! Very clean, designed was very modern. Staff was also very friendly and helpful. Great location for shopping and restaurants near by was excellent.
- 4/5
Outside of that staff was polite, decor was cute, pricing was cheat so can't beat that. We will more than likely be back :).
- 4/5
sleeping walls a little thin and need to have sign when one gets off the elevator to know which way to go to your assigned room
- 5/5
10/10 for sure !
- 3/5
Some positive notes to start regarding our stay. The room was perfect. Clean, comfy, spacious, and fun. The lobby and art throughout the hotel built a mood of positivity and fun. THE BAD: We chose this place entirely because it was advertised as having a hot tub/whirlpool. It was 40 degrees in Houston the morning of the day we arrived. We knew it was going to be cold and looked forward to an evening in the hot tub in the cold weather. The hot tub was not working (not restricted or closed off, just a super cold pool of water with plenty of leaves floating if you wanted to get in). We would have chosen somewhere with a working hot tub had we known, but we took the list of “amenities” as fact. If this is your deciding factor, I suggest calling to ask if it’s working. When we rushed back to put on our swimsuits and went down only to realize it was not working… it was frusturating. It was the one thing we looked forward to all evening after a cold day in what we expected to be (and is usually) a warm city. THE MINOR: None of these play a part in the 3/5 review. These are intended as notes for management or whoever it concerns. - No lotion. The hair and body wash amenities were great (and good quality IMO), but there isn’t lotion supplied and no lotion for sale in the lobby with the other amenities available for sale - Trash bins at breakfast and outside the elevators were overflowing. It’s a beautiful place boutique hotel but trash cleanup needs work
- 5/5
Clean room , very spacious.
- 5/5
I think the breakfast was very filling and helped a lot of people because it would have taken a long time to prepare all this or stand in line to buy it. We really liked it.Thank you very much. Yours sincerely famely of Manukyan
- 5/5
Everything was great at this hotel. The bed was extremely comfortable. The room was spacious and clean. Amazing staff that is friendly and makes customers feel welcome.
- 5/5
Very cleaned.. best hotel in cypress, TX
- 5/5
very clean room with tons of accomodations, breakfast was good
- 5/5
excellent staff very kind and ready to help
- 5/5
Great great room. Modern. Clean and comfortable. Breakfast was delicious and served hot. So lucky to experience this hotel. Very accessible and affordable with plenty of options for food and shopping not far.
- 5/5
Its a nice place to stay
- 4/5
Nice staff, great buffet breakfast, clean, big rooms. However, walls are thin and floor. You can hear stomping all night if you are on lower floor. Walls not soundproof so can grt noisy sometimes.
- 5/5
Super nice & clean
- 2/5
The room was clean and the staff was very nice. There was no hot water in the shower; the water control knob in the shower turns continuously. The shower is small, about a little over two feet wide; so, the shower curtain is rubbing on you while you bathe. There were no sheets or blanket for the pull-out couch. The breakfast was disgusting. The milk was rotten and curdled. the eggs were watery and runny. The oatmeal was watery, with undercooked crunchy oats. I called the front desk several times in the evening on 1/23/2026 and no one answered the phone. Finally, after several hours someone answered the phone. I wanted to let someone know that I was driving to the hotel on a four-hour drive and I would be arriving after the check-in time.
- 5/5
Very clean and nice stuff.
- 5/5
Great experience
- 5/5
Very clean, modern hotel, big rooms with great amenities, good staff
- 5/5
Very clean, spacious and well equipped.
- 5/5
Very nice hotel
- 4/5
The stay was nice, the coffee machine wasnt working but other than that, very good. I will definitely stay here again.
- 4/5
Other than that would highly recommend the hotel
- 5/5
The stay was great! Nice staff. I would 100% book again.
- 5/5
Words can’t explain how great my stay was will come again and recommend
- 5/5
amazing
- 5/5
Excellent
- 5/5
The staff was great. Very helpful. The facility was recently updated. Very nice rooms.
- 5/5
We have a
- 5/5
I stayed New Years Eve to protect my dog from having to listen to fireworks - very quiet and the room was so insulated that we did not hear any fireworks at all - love the whole room setup and decor - bed was amazing and we both slept well- location was perfect and nearby restaurants and shopping was conveniently close- breakfast was lovely too! Will definitely come back for another stay! Especially when fireworks are near!
- 5/5
Very nice place
- 3/5
The hot tub was broken the whole time, the buffet didn’t have eggs one day. Overall the staff was excellent and the room was beautiful so it made up for the other things. The hotel is new and smells nice too! Good amenities
- 5/5
Good location
- 4/5
Falta personal en el desayuno
- 5/5
150 deposit
- 5/5
The kitchen had everything I needed to cook. The staff was awesome and very helpful. The front desk gentleman I believe his name was Reggie, he helped transfer my room his help was above and beyond my expectations. The lady and gentleman help me carry my bags. I would recommend this hotel to everyone needing a place to stay
- 4/5
looks like good, but actually not good service and simply in the room.
- 5/5
.
- 5/5
Excelente atencion todo muy limpio los recomiendo al 100%
- 5/5
Amazing hotel in spite of some remodeling that was still going on. The breakfast and breakfast staff were amazing!
- 5/5
This hotel is absolutely fabulous. Breakfast, staff, and rooms are on point and flawless. The atmosphere is very peaceful and relaxing. Sleep comfortably in the bed. Definitely coming back and highly recommend
- 5/5
I haven't ever given a Hotel a 5 star. From check in/guest services to the very adorable lady that keep the breakfast bar well stocked. Our room was wonderful we didn't use the cleaning services but spoke to the lady that was responsible to clean our room she was also great.
- 5/5
Great place! Huge studio suite with all of the amenities and comforts. Very nice staff and great breakfast.
- 5/5
This hotel was beautiful with exceptional customer service, one of the best hotels I have visited in the US
- 4/5
The wifi could be improved and the water pressure is not as strong as we like. Serena who prepares the breakfast was very attentive to our needs so kudos to her. We highly recommend hotel and would definitely stay here again.
- 5/5
Very nice place only thing the $150 hold fee is not the best..
- 5/5
Hi! My friends and i stayed here for 2 nights and we absolutely loved it! The staff was so kind and polite and even gave us an extra hour for check out time since we got in late! I will definitely be recommending this hotel to everyone! Thank you so much!
- 5/5
Really nice and very clean! The only down fall was there was never anyone at the front desk. And one night we wanted to get snacks but couldn’t because no one was there to check us out on them!
- 4/5
The air conditioner in my bedroom was very loud but wasn’t a bid deal. Limited options for breakfast.
- 5/5
We had a great experience! Amazing staff and very clean hotel. I loved the decor and the breakfast
- 5/5
Beautiful experience
- 3/5
Room was clean and staff were very nice. I have no real reason for removing stars other than the vibe was really weird. The hallway has these tunnel lights that hurt my eyes and the walls had a bunch of AI art. The room itself isn't very cozy or comforting, just very grey. The best way I can describe it is if Temu went into the hotel business.
- 5/5
My stay at this hotel was nothing short of exceptional. From the moment I arrived, the staff provided warm, welcoming, and attentive service. Check-in was quick and seamless, and everyone I encountered went above and beyond to make sure I had everything I needed. The room was spotless, spacious, and beautifully maintained, with comfortable bedding and all the amenities needed for a relaxing stay. Housekeeping did an excellent job keeping everything fresh throughout my visit. The property itself is well-kept, peaceful, and thoughtfully designed. Whether it was enjoying breakfast, relaxing in common areas, or exploring nearby attractions, everything felt convenient and stress-free. Overall, I highly recommend this hotel for anyone looking for comfort, excellent service, and a smooth, enjoyable experience. I would definitely stay here again.
- 5/5
All great
- 5/5
Room was clean and spotless! Loved my stay here. Customer service was exceptional and I truly enjoyed my stay there. Very peaceful and quiet. Was able to work in my room with no issues and Adrien was so sweet and nice and helped me hard
- 5/5
easy check in, beautiful room, and friendly staff. reggie made our check out seamless. we will be back to stay again!
- 1/5
kicked out and police called because my dog accidentally urinated on the sofa. I immediately took the cover off and took it to the wasteria. I asked the front desk to switch rooms because it needs a good cleaning which they agreed. I then get a knock on my new room from the manager being so aggressive stating I ruined the sofa. The sofa was not ruined. I didn’t put the cover back on it so it can air dry. I said the covers are made to be removed and washed. Mind you I paid $150 deposit and said okay keep it but it’s not ruined. Why allow pets in your hotel, accidents are going to happen. Why are you kicking me out that’s what the deposit is for. I advised him to make sure Im refunded my 3 days I have left. He said he would. 45 minutes later he came back saying I need to leave right now because he booked my room and it needed to cleaned. I said I’m gathering up my belongings so give me the time to get my things. He stood with his feet in the door saying he want the cleaners to clean while I’m packing I said that doesn’t make any sense, he said I have 15 minutes or he is calling the police. I said for what you see that I’m leaving. I said okay do what you need to do. He wouldn’t allow me to close my door. I don’t want my dog to get out. At the end of the day the cops came and started laughing and said you are going to get a refund. Don’t go there if you have pets. They kept my deposit but still trying to charge my card after giving me a paper receipt.
- 5/5
Super nice general manager super nice staff very economy. Well taken care of. Everybody was super nice there.
- 5/5
Muy buena atencion y habitacion super buena..
- 5/5
The staff was courteous, and the room was spotless. I highly recommend!
- 4/5
The only thing that was missing in the room was tissue for winter allergies. The staff was absolutely AMAZING!
- 5/5
Great ambiance when you enter and beey updated establishment. Cozy rooms with kitchens/microwaves which was a big plus, only thing was small shower with weird curtain I didn’t like, otherwise everything was great. Attentive housekeeping, and hotel includes breakfast and activities. Food is near and activities with free parking and it felt safe. I would book again!
- 5/5
La habitacion muy limpia y amplia, el hotel esta en excelente estado, los pasillos muy originales y la amabilidad del personal es excelente
- 4/5
Newer hotel, fair pricing, nice area and gives nice homey vibes.
- 5/5
Very nice place to stay! All thr amenities were great. The room was very spacious and clean. The staff were all very friendly and helpful. We were on a couples staycation and we will definitely be back to stay again.
- 5/5
The rooms were very clean and beautifully decorated. The bed was comfortable, it’s like you’re at home! Mr. Jones at the front desk was very helpful. The breakfast attendant was so nice and friendly. My stay was amazing overall and the price was great as well!
- 5/5
My experience was wonderful—Adrien at the front desk was thoughtful, attentive, and truly amazing.
- 5/5
We enjoyed every minute of our stay here. Everyone of the staff I encountered was very courteous.
- 5/5
Great free breakfast.
- 5/5
Great stay. Friendly and helpful staff. Lean. Brand newly renovated hotel. Great breakfast. We had a huge one bedroom suite.
- 5/5
This was one of the best hotel experiences we’ve ever had. Pristinely clean rooms and excellent customer service from everyone.!
- 5/5
Friendly staff clean rooms
- 5/5
Great hotel, newly renovated very playfully, rooms are Texas spacious and pool/spa/bb court come in handy when staying in shape.
- 5/5
Great
- 5/5
The whole establishment was welcoming and nice
- 4/5
Im trying to rest since i have a ruptured eardrum and just got out of EMERGENCY ROOM. I had paid on Hotels.com $45 and was double charged for $46 and they havent removed it yet as i notified Nicole this morning. This is stressing me out and i have a webcam interview this afternoon and dont need any other distractions. Im not feeling well, and just had to file a dispute for the double charged amount and Thursday checking in with Martin and rhe African American man took over 30 minutes. Something they were doing went wrong and thats why i waited so long to check in. I will update this review once they correcr their overbilling error. I am trying to be patient but my ear is ringing and im in pain and paying for relaxation.
- 5/5
good
- 5/5
Omg this place is nothing short of spectacular
- 5/5
Very nice property. Staff was kind, the place is really visually pleasing and the room/suite it spacious. Its all hard wood (laminate maybe) in the room so unfortunately you can hear the upstairs guest but otherwise it's peaceful.
- 5/5
Excelente servicio, las habitaciones muy bonitas
- 5/5
My mom and I loved it and will definitely return! The first 2 nights i got a good nights sleep and i booked 2 more nights for myself only in the smaller room on the same floor. Im deducting a star for housekeeping, because its obvious they didnt clean this bathroom since last person left hairs all in the shower floor, and i dont like how water accumulates in these flat showers with no tub, its a slipping hazard. I had to ask for extra floor mats for bathroom since it flooded after 1 shower, then i had to ask hwr for bleach and disinfected the shower and toilet and sink myself. I saw poop stains on wall, kinda gross but ill let it slide since they are so nice. Be aware there is a $150.00 deposit charged each night you extend your reservation, so far thats been 3 times so make sure your credit card has enough funds to not overcharge. Already planning my return trip to take a pic with my $100 robe! This place is a vibe! See you next weekend!
- 5/5
Cuando visite nuevamente la ciudad de Houston me hospedaré en este hotel. Espero no cambien su servicio, fue muy bueno y sigan cuidando todos los detalles.
- 4/5
Everything was nice.
- 5/5
Great staff! Very friendly and genuinely interested in creating a tremendous experience. Wanted to continue our stay!
- 5/5
Muy buen servicio, regresaría sin pensarlo
- 5/5
The front Desk was attended by Nina, who seemed like she was in training, but was very sweet and accommodating. The manager named Adrien was very attentive and accommodating. He managed to resolve the issues that we had quickly and discreetly. It also helped that he is handsome and has a French accent. I was thoroughly impressed by the service that he and all of the staff provided to my son, myself and my friend. I believe the woman who was managing breakfast over the weekend name was Sharon or something like that, she was incredibly kind and made sure that our breakfast was enjoyable, she checked on us regularly to make sure we didn’t need anything. I’m incredibly blown away from this hotel and plan on returning here for all my future trips to Houston. Give this hotel a try you will not be disappointed!