Wingate by Wyndham Jacksonville FL

Great location nice and quiet

I booked a one night stay and the staff was great!

The room I stayed in was clean but the water was warm and I had a small problem with some Ants. I let the staff know but nothing was done about it! Overall the area and staff were fantastic.

Excelente 100% lo recomiendo

Pool closed, blankets were uncomfortable, "the milk" at the breakfast was either extremely watered down or sat out so long it literally separated. The yogurt and butter were frozen. The only helpful people were the young lady who checked me in and the young lady who checked me out. I know the breakfast is free but the quality was horrible.

Very comfortable nice person

Family friendly rooms clean

Everyone had great customer service . My kids and I had a lovely stay.

I was very satisfied with the room.

Todo exelente todas mis esperiencia en mis estadías

Everything is great! Especially food, pancakes and egg omelet ☺️

Excellent Experience

Very nice, I will stay again. Breakfast was delicious.

Clean room great staff always were helpful nice breakfast excellent housekeepers

The room was very clean breakfast was good fresh there was always coffee available. The only thing was I never got the wifi password or got the wifi to work

Good 👍

Pool wasn’t open, ice machine wasn’t working, nothing above 2nd floor was available as they were renovating

The staff was very nice. The rooms were nice and clean with a comfortable bed.

The hotel is aging. The staff was polite and helpful. There are no coffee makers in the room there is a musty smell which definitely reflect an older property. The pool was out of service so unable to rate. The breakfast area was very small and had no grab and go pre-wrapped items, something we appreciate when staying in Jacksonville for Mayo appointments. We also had someone attempt to enter our room after we had checked in, which made us a little uncomfortable. Grateful for the metal door hook for extra security. Bed was comfortable and pillows were great!

In the range of hotels A-F, this would be a C. No luxuries to boast about nor anything excessively bad unless you count the pool not being ready in late April.

Nice place, very comfortable

The staff at this hotel were very friendly and accommodating. The room was comfortable and very clean, though the curtain was short and allowed a lot of sunlight in at sunup.

It's an older building and it shows the wear but was a clean and very quiet stay. Cost definitely helped us in our time of need. We actually had a free room at Extended Stay around the corner, through the American Cancer society but those rooms were so dirty. Not some place for a healthy person to stay, much less a cancer patient like my wife. so we needed to find something cheap but clean. We were able to get a first floor room also which helped a lot. Staffs were very helpful and understanding.

Older building, but fully remodeled and clean. Full breakfast was included.

No hot water in showers and no pool

Everything

The hotel was closed when we arrived. It was simply an abandoned building. Someone came out and told us there was an issue between the owner and Radisson back in 2022.

I am truly disappointed in this entire transaction. The hotel was booked back in July of 2022. Sometime during the hotel closed in January 2023 and no notification was sent to me letting me know about this. I was super lucky to be able to pivot and find another room at a different location. I wish there had been some communication about the closure. Hotels.com did come through in getting me a refund.

We stayed 2 nights. Bed smaller than expected, hot water took a few minutes to warm up, entry card/doors had technical issues. Overall a great location for the price. Staff was helpful and very polite. Would stay again in the future.

The property was clean and staff was friendly. It was easy to locate and close to shopping/dining options. 15 minutes from Mayo Clinic which was very convenient.

We had not toilet paper in room when we first checked in. Had to go to front desk to get it. We did not get room service for a two day stay. We left for the day and came back to a dirty room. Had to make my own bed. Had to go to the front desk to get towels and other supplies. I was told that they don't do maid service for two night stays. The breakfast bar was empty by eight in the morning. We will not stay here again.

Door key didn’t work … coffee not made till after 7 am carpets awful !!!! Hotel is old and needs lots of updates … overall stay was quiet though

he room and the hotel had a horrible odor to it. The room was a lot worse than the hotel itself. Half the elevators were out of order. The Ice machine on our floor was out of order and the bathroom in the hotel room was just nasty! With plenty more issues

First I called two day's before arrival to change from king bed to two queens. I was told my the lady that answered the phone that I could do it at check-in. Well we arrrivied and I requested the change and the lady said they were full and I could not change. The cleaning staff were still cleaning rooms at 5:00 pm. Needless to say they were not booked there were not many cars in lot. The carpet in rooms and halls were soiled the bathroom was not clean the entire place needs some attention. I stayed there 6 years ago and it was nice but now it is horrible. I stay at country inns when I travel but will not stay at the one on Salisbury Road in Jacksonville Florida again.

The hotel is absolutely disgusting, filthy and should be closed until the Florida Health Department gives it a clean bill of health. The carpets and walls are stained, the bathrooms moldy. Check the other reviews!

N/A

Hotel was nice and staff was friendly, but the grab-and-go breakfast was disappointing during covid that would be understanding but today with the restrictions lifted the full buffet breakfast should have been available including the free newspapers and freshly warm cookies that is known by Country Inn & Suites. The gym also could have had more equipment

Got here and the King suite we reserved months ago was not available and we were not notified in advance. No snack machines only drinks and room had weird odor.

it shows it's age, could use some update

Very nice and quiet place.

A sign at the front desk informs you renovations are underway however no mention of this when you book. The hall carpet looked like a herd of toddlers without diapers crawled through leaving their deposits. The furniture was dusty and obviously not cleaned. Some type of goo was on the wall in the bathroom. The tub had more than one ring around it. The coffee maker was missing the pod holder. When I mentioned this to the front desk person, he offered no solution. The sheets appeared clean though I hate to think of the last time the bedspread was washed. There was no TV channel menu available though after 10 minutes of scrolling channels I eventually came to the TV guide. The hotel had very few cars in the lot and I can't believe they are unable to take care of the few patrons they have during low volume days.

No

Room smelled like rubbing alcohol and the second room we were offered was musty and no bed linens.

Hotel was convenient, clean and had basic amenities. We knew that some remodeling was underway so some extras were not available. However the price was good, staff was friendly, and we had a nice stay.

This guest did not leave comments about this hotel.

No

Dirty carpet.

Need more rooms available. Had to switch hotels due to a football game

This guest did not leave comments about this hotel.

The location was great. Convenient to restaurants and I-95.

Everything

Breakfast was limited, not like before. Hall carpet was dirty. Bed comforter filling was all in lumps and pieces. Bathroom toilet was too low. Just didn't feel clean in this hotel but price was extremely reasonable..

- Needs the renovations it is undergoing!

- The motel was in much need of repair and renovation. It appeared that it may well have been in the process of updating and renovating the property. Workers were moving through the halls when I left at the beginning of the week. Computer/booking system could not keep the number of available rooms correct apparently, I overheard the desk clerk turn away either in-person or over the phone several guests due to "no availability." Even told me that when I wanted to extend my stay by a day, but I was able to go online and easily book that extension (to the clerk's surprise).

Though the hotel was under renovation, the hot water did not work everyday. Other than that the hotel was decent and accommodated our needs.

The hotel and room was very enjoyable. If I ever return I will definitely look here. The staff was great and friendly. The bed was very comfortable. I received a good night's sleep and was ready for my meeting in the morning.

They were renovating so the pool was close

fitness center and pool are not available. not good. would like a discount.

Everything was ok But I guess I was so use to the hot entries you used to serve at all my others stays.

So just ok. But creeper Wondering how to strap the king size mattress in the hallway onto our car!? Lil

I reserved a single queen bed with a roll in shower. I got two doubles and a bath tub. I wasn't able to shower! Almost the whole hotel was under construction, which was not mentioned until we got there. They just put us where we'd fit. Not a great experience in the slightest.

Location and access ability to stores and restaurants, the area was more conducive to an industrial environment.

I understand that the property is going through some renovations, but some things were out of order. The room looked clean except for the bathroom.

The staff is the only thing good about that hotel. No amenities, no pool, no fitness, no working ice machine, only one elevator working. Carpet in room has water damage, room smelled, etc.

The price was good….but this property needs updating in the worst way. Bathroom was horrible!! Continental breakfast was a joke. Side door stuck so bad couldn’t use it (to be close to our room). All in all a pretty sad place.

I loved the warm yellow lighting in the room. Many hotels only have white lighting but the yellow, warm lighting feels very home-y and comfortable. The bed and sheets were incredibly comfortable.

The checkin clerk was great but everything else about the hotel is horrible. I can't believe that Radisson would have its name associated with such a substandard hotel. This hotel needs to be renovated from the ground up

Under construction and bathroom not up to par

It's just old needs work

Rooms were redone but still not remodeled well

Overall the hotel was ok. The staff was extremely nice and helpful. If the hotel wasn’t undergoing renovation I’d rate it higher

But overall service was impeccable hallways and rooms are clean top to bottom 10 stars¿.

No pool or fitness are as advertised and my main purpose for booking this hotel. Pillows were horrible. Shower was cold.

Much older & worn than shown in online pictures. Room had a musty odor & water in shower took forever to heat up. We were only there for a night to break up travel but was disappointed with mostly everything.

I didn’t like NOTHING about this Hotel!! Very Nasty And It Has A Awful Smell…😡

You can tell no one cleans behind the night stands or under the beds. A handful of gold stars and dirt bhind/under. I cleaned the bath tub and it was pretty dirty. Soap scum wiped right off shower knob and faucet. Precious guest left their towel on the back of the bathroom door. It was still there when we arrived to our room. No signs with times for continental breakfast. Pool and firness center were both closed for renovation but nothing online and no one at check in tells you that. Very disappointing as we had children.

it would be nice if they served breakfast like they used to, not this grab and go set up. other thsn thst the stay was good

The rooms are outdated. Carpet is old and very stained. Our a/c did not work in the room. We went down and told the front office guy and told him it was on 60 when we went into the room. He blamed us and said we froze it up. When we came back to the room after being out, it was still not getting cold. We contacted the front desk at around 2am and the night clerk gave us another room and apologized.

It was quiet. The chair in the room had a rip in the upholstery, and the bathroom should have been cleaned better. Front desk staff were nice but rarely actually out at the desk.

People were nice, property was nasty Carpets in hall were all discolered, put Soap in sock racks in shower, all the paint Was left on our soap, can i get the refund For the night we left we dont need it towards free nights in the future.

The front desk couldn’t be nicer but the place is old and so dirty. Carpets were scary and the pool was closed.

Although our bed and bathroom was clean, the carpeting in the room and in all hallways is filthy and full of stains. There was a strange chemical smell in our room that you noticed when you walk in, but didn't cause us any harm that is known. The ice machine on the first floor is broken. The staff we dealt with was pleasant and helpful. Its pathetic that owners don't find it important to clean the carpets.

Room was clean along with bathroom

This hotel was very dirty. Carpet in hallways was nasty. Room smelled like smoke though it was billed as non-smoking. Grab and go breakfast was disappointing. OJ was bad. Even coffee was not good

Great stay

The smelled like mildew, and there was no hot water.

The carpet needs cleaning and the tub needs more cleaning!

Very well located 👌

I didnt like the property at all but stayed cause i didnt have any other place to stay

The common hallways were disgusting, carpet was very soiled, floors sticky, overall the property needs an overhaul. Rooms were ok, but the condition of the shower was disgusting. Grout was missing and what should have been white grout was dirty and brown. Leftover hair from prior guests adorned the shower walls. Skip this location until they go through a remodel..

The room was clean and comfortable but getting to it was another story. We were told that the side door closest to the elevators was broke. The carpets in the halls were worn out and stained. When the elevator stopped a ceiling panel fell to the floor just missing us. It is obvious that there has not been any money invested in this hotel for a long time.

The carpets were stained. The bathtub was rusted and had paint chipping off of it. The lamp in the room was rested and the desk chair was ripped. Also the customer service at the front desk was not good and then we asked for another room trying to give it a second chance and it was the same issue and the second room we went to and it was even on a different floor. I would not recommend going to this hotel.

hotel was all right but tricky to get on and off freeway to get to hotel. lucky for gps

Has cheaper rates for a reason (not just due to being a weekday). Beware.

The carpet was nasty through out the entire hotel. The elevator was filthy. The room had a smell and toilet was leaking.

The hotel is generally dirty. There is minimal hot water unless you stay on the top floor. The first flood had zero hot water. Had to move rooms.

The "Suite" was nothing more than two rooms with an open door in between; bed removed from the entrance “living” area and replaced with couch and chair. "Bedroom" area had very little lighting. The original entrance to that area was a dark and useless space. They could have left the overhead light and put a desk there. The Staff was very responsive in providing a suitcase caddy and a new TV for one that did not work. After taking a shower, the staff alerted us that our tub was leaking into the lounge downstairs. The Staff was going to move us, but it would have been inconvenient at that time, so we just stopped using that tub for the rest of the stay since our "suite" had two bathrooms.

Convenient to 95

I’ve stayed at this location many times over the years to include inviting large groups traveling from MD to Jacksonville. This is the first time I’ve stayed without a group and I’m glad I did. I would have been so embarrassed if I was traveling with the large numbers of people of normally travel with. The first thing I noticed was that the grass had not been cut and was so high I almost past the entrance. As I was going to my room I noticed the carpet and how filthy, dirty and the very large stains that were the length of the hallway. When I got to the 2nd floor the carpet was in the same condition. When I opened the door you could Immediately smell the mildew throughout the room. There were rust stains in the bathtub and the door would not close. I was given another room on the 4th floor and the found the carpet in the hallway in the same condition as the main floor and the second floor. While this room did not smell of mildew the bathtub drain was tarnished gray with green spots. The only reason I didn’t check out immediately was my credit card was already charged. I was more than unhappy and disappointed with the condition of the hotel. I will take my business elsewhere.

For starters, the receptionist at the desk was very rude, no smiles, was just obnoxious. She had a sling on her arm, however if you’re too injured to do your job you should probably not be there doing it. The room had no toilet paper and none in reserves also the shower and bathroom was moldy and falling apart. And whoever designed those tiny pillows needs to be hanged. Overall my stay Was probably the worst I ever had.

This place is run down and very dirty. Im shocked at the good reviews it does has. The outside has not been kept up and did not look inviting. After checking into our rooms we discovered mold in both rooms. The smell hit us as soon as we opened the doors. We asked to be moved into different rooms, upon moving the next two rooms were just as bad. The rooms were also very dirty, hallways had many stains and smell to it and the lobby was dark and dirty too. Not a very nice place at all.

It was a nice stay

Customer service was great but the property was not kept. Shower didn't work properly. Room felt damp.

I would definitely stay somewhere else when in area.

Stort staff. Had ask to for more towels an clean sheets and noone vacuum. Could been better.

Room was okay. There was long hair in the shower and stains on the wall next to the toilet. Also shower only had two temperatures. Hot and hotter. There was absolutely no cold water. Bed was comfortable. Good location.

Nice Property. Good amenities

The hotel was disgusting, from the carpets to the shower and bathrooms. Paint chipping from walls and cielings, toilets and bath tubs peeling, (never saw that before), elevatornot working and unclean, garbage in the halls, T.V.s not working, (had to switch rooms because of that), rusty lamps, dated furniture, etc. Just a repulsive stay and regrettable booking all around. Will NEVER book there again... Would rather sleep in my car, and wash up in the bathroom at work. The place was GROSS..

The staff is very friendly. Clean and quiet property. Only complaint was bigger pillows needed, so bring your own.

I liked how friendly the staff was but the rooms weren’t what I excepted and I didn’t have hot water till the next morning before leaving.

This hotel has Is in desperate need of cleaning and new Carpet. The room smelled mildews and there was mildew all over the the headboard and furniture. The floors again where very dirty. I did not stay the night

Customer service was excellent I want to thank everyone for the incredible service they provided.

I wish I could have gotten my money back!! The outside appearance almost made me turn around but I’d driven to far. The front desk was clean it had a stale smell but the elevator area was hot as heck! There was a group of teenagers roaming the halls and sending the elevator to all floors. The carpet had stains in it the room looked okay but the sheets had burn holes in a non-smoking room the pool that according to the advertising was open which it was closed and should have had a cover over it cause it was disgusting the sitting area was horrible I just really wish I would have booked elsewhere!!

It was close to where we were gathering for a conference. It was quiet, convenient and comfortable. The building was much older than anticipated from the pictures. I was surprised by the carpeting in the hallway but all in all it was great. Staff was wonderful and we enjoyed our stay.

The side door never locked. Ladies of the night were outside during the day in front of children.

Room very out dated. Bathrooms were the worst. Needs a paint job, bath tub was very old and clean as there was hair on rhe shower walls!! Left the pillows up and behi d the bed was dirt and hair!! Room was not a clean room. The carpet in rhe hallways was very very dirty.

Not clean at all

The area was sketchier then in past visits, so was glad i came with her......really comfy beds.

Dirty smelly moldy noisy disgusting hotel DONT STAY HERE!

Roaches were crawling on the floor and the floors were very dirty as week The room smell like old mold so I turned the AC unit on 68 to avoid the smell Overall room was descent but a hole in the carpet New some updates throughout the facility

Hairs all in the shower tried to switch room and the two other room they tried to replace bathroom was just as filthy. Room smelled like cigarettes

Guest coming every hour and hearing their exploits was more than we could take

Location was good, needs a major renovation. The tub was not up to par.

The property was way below my expectations and experience for a Country Inn and Suites. Room was shabby and shower was dated. Bed was comfortable.Employees for check in and check out were very friendly and provided good service.

This was one of the dirtiest hotels I have ever stayed at. Specifically the common areas which were nasty. And then when you add the the high price, it encourages me to boycott the entire chain.

The hotel staff is very pleasant. The hotel itself is just a little old and in need of some paint and fixing up. Other than that, it is a good place to get some rest before continuing your trip.

my stay was for one night and i was comfortable in it and i would book again if i needed

Fast easy courteous staff at check in I was able to get a good nights rest it was very quiet

I have been to this hotels before. This has by fair been the worst experience. I paid for a four night stay for vacation. When we got there, there was some type of construction going on. The pool was closed (water was green) He hotel smelled like smoke and needed to be updated. Our room smoke alarm had a plastic bag over it. The air conditioning unit had a strip of the thick gray tape on it. The chair at the desk was peeling and the covers were very dingy and worn out. The bed had an indention in the middle. I reported the room and was told they were sold out so I had to deal with that for four nights. There was very little upkeep to the property, the side door had caterpillars crawling all over it and the side door did not lock. Since my last stay at this hotel, it has become very run down and I'm not sure of that a reflection of management's hiring or what workers are being paid. Sadly, I know not to come back to this hotel. Best part about staying there was the fact that Dave and Buster's is within walking distance.

The stay was excellent. The front desk person was amazing! The phone was ringing off the hook and he was managing three things at once but always made me feel as the top priority - unique quality!! When I came downstairs, he was sweeping the main entrance. Amazing man!