OYO Hotel Knoxville TN Cedar Bluff I-40

Would not stay here dirty hotel dirty rooms killed a lot of roaches hotel staff are practically kicking you right on the dot never again

Bad

Bad

You do get what you pay for… most of the time. Not here, They’ll find extra fees. Don’t pay extra for early check-in. They refuse to honor it, and want an additional forty dollars. Don’t extend your room on the app. They’ll charge you for a new early check-in. Don’t pay at the hotel, pay in the app, or they’ll just charge whatever they feel like charging. Sorry to say, but a single dime more than the price advertised here is completely unacceptable.

Disappointing

It's was a quiet and comfortable stay That the water park wasn't open due to repairs

Good place to stay.had no issues.good price too

Very good

Location and price. Owner and wife who work there aren't very respectful or good resources. Rest of staff is. Everything is outdated or falling apart. Pictures are deceitful.

Room is nice. Beds are comfortable. Staff, mainly owner and his wife who does housekeeping are not very personable. Rest of staff is very respectful. Hotel could easily be fixed up and improvements made. Cheap yes, but given the damage to the property and lack of upgraded, modern well anything, makes it not very inviting. It's not somewhere I would pick just by driving by that's for sure. The pictures online are very deceiving. Honestly I can't believe people can stay here with walls collapsing, air conditioner is not running and the ones which do are mini ac units, above the door, instead of below a window and half the normal size. Room size is big but the air conditioner is too small to keep up.

You get what you pay for.

The whole hotel smells amazingly clean, but it really isn’t maintained well. I had spiders wake me the first night. The lamps periodically blip because of the plugs. The shower head had gunk all over it. The water pressure is low. And my husband had a cold shower. Out of all the places we’ve stayed in Knoxville this is among the lowest but has the potential to be so much better.

Nothing.

This is what I think about it I almost there I booked a place with her and then they told me that I didn't have reservations trash on my number and then my my number that they give you to show me when you get there they weren't taking you I look at it sucks

Bad

Nothing they was rude and lied about some things tht had nothing to do with me. The hallway smelled and so did the room. They was disrespectful. Had to wait forever at the desk to get checked in.

The hallway smelled and so did the room. They was disrespectful. Had to wait forever at the desk to get checked in.

Everything. Nothing.

The room was extremely dirty! The bedding was not clean at all and the walls were filthy. I informed the front desk and was told that I had an "Elite Room" or something to that tone. I was told I couldn't get more sheets and not an offer for housekeeping to change. My family of five ended up leaving right after traveling there for a graduation. Driving back 6 hours home because of a filthy room.

Nothing!!!! The building is falling down and black mold!!!!

Nothing!!!! The building is falling down and black mold!!!!

Good

Bad

Bad

Superb

Nothing at all. They must have a special detailed room that they take pictures of. There was black mold in the bathtub, the bedding was dingy, the room smelled musty and moldy, the mini fridge was dirty, found someone else’s underwear behind the microwave, the building appears to be falling in, the doors do not close correctly, there was a knocking noise in the wall all night by the sink outside the bathroom…. When I said something to the staff, they didn’t care. Stay away

Nothing at all. They must have a special detailed room that they take pictures of. There was black mold in the bathtub, the bedding was dingy, the room smelled musty and moldy, the mini fridge was dirty, found someone else’s underwear behind the microwave, the building appears to be falling in, the doors do not close correctly, there was a knocking noise in the wall all night by the sink outside the bathroom…. When I said something to the staff, they didn’t care. Stay away

The room was dirty and smelled like cigarette smoke. The pillows were stained brown and yellow. There was some type of gross substance on the bathroom walls. There was no hot water. The online pictures don’t even come close to accurately representing this place! Don’t stay here!!

The property needs some money put back in. The room was moldy smelling but bed was comfortable. I stayed one night. It has potential it really does it’s in a great spot. It’s the little things like shower curtain didn’t stay up and was dropped to the tub very easy to step on. But if you need an inexpensive one night maybe 2 nights not too bad.

Cockroach on the bed spread and stained bedding

Room clean but needs updates

"Non smoking room" almost killed me because it was so smokey

It was clean and all the basics were taken care of but a simple thing like a working TV would have been nice

Check-in and check-out were quick and efficient. No hot water at sink, but was in tub (reported to staff at check-out). Pool and water park were not in service and didn’t look like they had been for quite a while. Condition of building was very poor. Condition in room was much better, but the hole in bathroom door had been partially patched and not yet painted.

It is what it is for the price it served its purpose

P everything was lovely very quiet modest and respectful

Yes it was great great room everything clean no bugs didn't smell like smoke you name it A1 give them my give them like 10 plus

2 small pillows on a king size bed. Shower was dirty and very slippery warm water never got hot. Tv was broke. Outlets on lights were broke. No iron but had ironing board. Ac/heat ancient very small towels. Sink stopped up

Would not recommend this place to anyone unless you are desperate for a place to sleep

Yes

- The pool doesn't work, it is shut down! They are not working on it. It looks like a scene from The Walking Dead. - The pictures are ALL MISLEADING. We checked in, which was handled by a very unprofessional, and rude gentleman. The first room smelled like smoke and body odor, mold, there were cigarette burns on the comforter, dirty sheets and was just a mess. We didn't get pictures of the first room and we should have. We got into a different room which was better, but still a mess. More mold, failing and discolored ceiling, dirty, this room did smell like smoke but didn't smell as bad. Burns in the comforter. The pillows were yellow and granted it could have been from bleaching, however the way the rest of the room looked, I wouldn't count on it. The shower is the worst. There was more pressure in the sink than the shower. The water was cold, and the water pressure was non existent.

The staff were polite but the hotel didn't feel very safe and it was run down. It was fine for one night but likely wouldn't return.

This hotel should not be stayed at for any reason. Would have been better to have slept in the truck. Room stunk, musty and damp. Sprayed entire room with Lysol. Building has a closed rundown water park. windows in this area are falling out. Parking lot was tour up and potholed. The pictures on the site must be from a model or ??, definitely not of this property. Again, stay away, a tent would be better.

rude staff, many bugs, busted windows, don’t recommend staying there.

Housekeeping staff EXTREMELY friendly and helpful. Evening desk clerk could not even be bothered to look up and say "hello". He simply grunted "yes?" at check-in. When asked where the elevators were located, he responded with "they are unavailable because there is a game in town". ??? 🤔 Exterior of facility is extremely filthy and littered with cigarette butts everywhere. Also, steps are unstable / uneven. There are no wheelchair ramps. This is not a handicap accessible property in any way, shape or form. There were old mattresses leaned up against various room doors with broken locks. Also, the indoor water park is completely in shambles and under construction. Hallways look as though they have never seen a vacuum. The place is just absolutely filthy. We felt either safe nor clean staying there. There was a pile of dead bugs in the corner of the bathroom. Beer bottles in halls which wreak of marijuana. This place screams "we want your money, but not you".

Clean-less, bad odor in each room, bad customer service,

Paint peeling off the wall. No air conditioning. Doesn’t look anything like the pictures. Smells like cigarette smoke. Awful customer service. No elevator so had to carry bags to the second floor. Completely run down. Filthy.

Horrible experience is was nasty everything was broken smoke sector was ripped out the wall they advertise breakfast and don't have it and swimming and water playground don't have it running they had broken furniture and mattresses in the pool area outside covered in trash and broke furniture ice machine broken water in sink in room didn't work there was blood on the tub in my room worst experience at a hotel I've ever had

Everything was terrible, the pictures were very misleading ! My daighter was so scared since they pulled in the parking lot. There was cockroaches, and bugs everywhere. The property looked completely abandoned, the pool/waterpark area was shut down. It was just a very bad experience 😔 i wouldnot wish my worst enemy to have to stay in such a place. It shud b shut down fr.

This listing is far from accurate. Place is in terrible condition. Very disappointed even if it was cheap.

I have pictures of several items in the room that were broken. I would never recommend or stay here again. As a matter of fact Expedia should drop this location before they get a bad name for themselves.

The only GOOD thing I can say about this Hotel is the Check-In Staff was very friendly. The room was clean but severely outdated. Next to Zero water pressure in the shower, bed was extremely hard and the carpet looked glued to the floor is was so dirty and used!

The deadbolt lock was not screwed in and just hanging. Anyone could have busted in. I did not have a screwdriver with me. The electrical outlet on the light had exposed wires. It was obvious it used to be a smoking hotel. Both from the smell to the cigarette burn in the comforter. The drawer in the desk was hanging sideways. I was in the back where a lot of people were drinking and hanging around the back door. I will not return.

The most disgusting places I have ever stayed in (considering it a stay even though we left and did not stay).

Stains on sheets, overall room dirty.

This has to be one of the worst places to stay that I have ever seen a broken down creepy waterpark inside broken windows exterior doors that don’t even have handles dirty stinky light switches didn’t work the front desk staff naturally was on his phone the entire time chatting with someone else in another language. Crap everywhere just I don’t know anyone that would want to stay here unless it was a homeless person, needing a shower and a bed. I took one look at the waterpark which was right outside the door, open the door with the fridge hanging out, totally smelling and went right back to the front desk and told him that I would not stay here and would like my money back and of course he wanted to know why, so I told him the many many reasons I can’t believe they’re even allowed to be open. .

The property looks abandoned. The room looks nothing like what is advertised. The roof of the room shows water damage, the room smells, NO REFUND!!!!! The bathroom looks to be falling apart. If you want a comfortable safe place, this is not it. The hotel has over 100 rooms and it may only be 5 rooms being used by guest that has to stay due to not being able to get a refund. When I walked in the room, linen was on the floor and front desk had to come and retrieve it. Towels looked dirty, AC barely worked properly, lamp light only had one bulb that worked. For a single individual, I do not recommend in my opinion.

IF I COULD GIVE ZERO (0) STARS I WOULD RATE THIS HOTEL 0⭐️🚫! 👎FALSE ADVERTISING BY HAVING PICS OF THE INDOOR WATERPARK & POOL ON THE WEBSITE...WASN'T JUST CLOSED, BUT ABSOLUTELY NO WATER IN SIGHT! (TOOK PICS FOR PROOF.) NOTIFIED THE FRONT DESK REGISTRATION STAFF OF THIS & HE SAID, "NO POOL OR WATERPARK IN A FEW YEARS."...NO APOLOGY, NO ROOM DISCOUNT OFFER WHEN ASKED FOR A DISCOUNT DUE TO FALSE ADVERTISEMENT. THE BATHROOM LIGHT BUZZED & FLASHED SO BAD ( ELECTRICAL FIRE HAZARD) WE COULDN'T USE THE LIGHT AT ALL. (TOOK VIDEO FOR PROOF.) COULD ACTUALLY FEEL THE FLOOR (1ST FLOOR, GROUND LEVEL) MOVING UNDERNEATH OUR FEET BC IT WAS SO UNSTABLE. ROOM SMELLED OF MILDEW. NOTIFIED CHECKOUT STAFF OF THESE ISSUES PRIOR TO LEAVING, JUST SAID, "OK." STAYED HERE SEVERAL TIMES DURING BASEBALL TOURNAMENTS PRIOR TO COVID & HAD NO COMPLAINTS...WOULDN'T RECOMMEND THIS HOTEL TO ANYONE NOW! NOT SURE IF IT'S UNDER NEW MANAGEMENT, BUT DEFINITELY NEEDS MUCH IMPROVEMENTS, ESPECIALLY FOR ELECTRICAL HAZARDS & POTENTIAL INJURY FOR UNSTABLE FLOORS. (BOOKED VIA HOTELS.COM, WHICH ALSO HAD THE SAME OUTDATED PICS. RESERVATION WAS PREAUTHORIZED & WE CHECKED IN LATE AT NIGHT, SO WE DIDN'T GO TO ANOTHER HOTEL, DESPITE THE HUGE DISAPPOINTMENT IN THE LACK OF INDOOR POOL OR WATERPARK, ROOM CONDITION & CUSTOMER SERVICE.) *COULDN'T UPLOAD THE PHOTOS TO THIS REVIEW.

The front desk chaged a deposit and never gave it back. The hotel was nasty

It wasn’t the worst place I’ve ever stayed, but it could have been better. My comforter was dirty & we didn’t realize it until right before check out. Also, the cover for the bed had obvious burn holes from cigarettes. The room was humid and smelled musty, and it wasn’t completely clean. We found hair that wasn’t ours in the shower. It was convenient to get to, and the staff was friendly. I just wish it was cleaner.

Crappy room. Dirty beds. Blinds wouldn’t close all the way. The exterior door was tight next to the room and it wasn’t working, so it wasn’t locked and anyone could walk in

The property was in extremely poor condition. The pool was drained and surrounded by boxes. The men’s bathroom had a urinal torn off the wall, and the trash was overflowing with fire extinguisher tags. The building looked unsafe—walls were visibly bowing, windows were broken, and none of the rooms had curtains. We also saw people loitering near the building, which added to the feeling of insecurity. Because we were traveling with our two-year-old, we made the difficult decision to leave. All other hotels nearby were booked due to local graduations, so we drove through the night. We received no service and were left with no safe place to stay. This hotel should not be listed on any booking site until major safety and service issues are resolved. It was completely misrepresented online and should not be offered as a lodging option in its current state.

Now, let's talk about the room. The only positive: the bed was large and fairly comfortable. Unfortunately, that's where the positives end. The room was far from clean -- dirty underwear from a previous guest and what appeared to e a bloody washcloth were left on the floor. The toilet barely flushed, and when I tried to use the shower, the faucet literally fell off. To top it all off, the sheets and bedding where stained and had cigarette burns. The only reason I stayed here was because I was attending a college graduation and all other nearby hotels were fully booked. This experience taught me a valuable lesson: never stay anywhere with less than three starts. You truly get what you pay for. I would never recommend this to anyone else.

The building is unsafe. The locks on the doors to the outside are broken. Could not get a person at the front desk, outlets broke in room, phone broke. Linens full of burn holes. Pull out couch had thin nasty mattress. Peeling paint on the ceilings, mold. Nasty carpets, no elevator for handicap. Structural failure of building walls and floor. Laundry room broken ice machines broken. Did not feel safe would not have stayed if not with others.

The key cards would only work one time. After using I had to go get a new card. Toilet kept getting stopped up and the shower handle fell off when turning shower on. Front desk didn’t seem to care and wasn’t surprised by it. Didn’t offer to send maintenance or swap rooms. Just “ thanks for letting me know “.

Dingy, but clean bedding and carpet. Old hotel, needs updating. Was alright for a 1 night, emergency stay.

Typical cheap dump

Total false advertising. Nasty very bad oder. Soil mattress laying by pool. Floor falling in as you came thru door. Motel looked unsafe outside. I did not stay. I left and had to find another motel room.

The staff was is so nice and helpful. Note this is an older property.

Poor service

I have stayed in this hotel in the past and had a good visit so I returned. The staff member was not helpful he was focused on his cellphone game,the room had a hole in the floor, towels and sheets were dirty you can tell they have let the place become rundown.

.

The absolute WORST "hotel" I've ever attempted to stay at. Booked online in route from vacation checked in and out in a matter of 10 minutes. There's honestly not enough room in this box to list everything wrong with this place. This "hotel" should be condemned. Do NOT stay here!!!!!

Old building looks like its falling apart. Smells, dirty mattresses & ripped furniture all over the place. No elevator. Trash all in the parking lot. Heard every noise possible from other guests. I really did not want to stay but had no other choice at the time.

The young lady at check in was very nice. But this is an old hotel, and it has not been updated. At first glance it looks to be clean, but you can see dirt and wear around the lamps, around the bathtub, around the sink. There was a stink bug in my sink, and there was a millipede crawling on the bathroom floor. Also, the exterior door of the hotel which is supposed to be opened only with your key card was not locked at any point during our stay. So anyone from anywhere could gain access to the interior of the hotel and, therefore, the rooms. We were given the adjoining rooms that I asked for. We did not arrive at the hotel until 1:00 a.m., and we left at 9:00 a.m. so I suppose that $80 a room was a good price for 8 hours of using the room. As a one-time stay, I was disappointed, but I slept through the whole thing, so I guess I can't complain too much. But I would definitely not use this as a base hotel.

Was lied to by oyo corporate when extending stay tried to get manager to help all they wanted where more fees spoke about me in different language and would not help

Nice place

This place is disgusting. Dirty sheets & towels. Thugs roaming the parking lot. Overall felt very unsafe & dirty! Do not stay here!!!

Staff was extremely friendly.

This was a crack hotel. Broken out windows, a water park out of Silent Hill, a prison block layout, no electricity in the rooms, horrid smell, and people literally taking drugs on the property. I did not stay here, I felt completely unsafe. They would not give me a refund. Photos are completely inaccurate.

Besides the SWAT team. It look closed and the front desk person kept just walking in our room. No safety looks on the door and very dark.

Dirty. Unfriendly staff.

At check in i was greeted with RUDE service and demand for a cash deposit of $200 when its usually $50 and only when i pay cash directly through them. I literally spent all i the money i had for my son to have a place to sleep tonight due to unfortunate circumstances. Regardless of that he continued talking rudely and loudly demanding deposit in cash and when i walked out to tell my husband he goes in and the guy starts telling him that people have complained on me from our last visit in dec and one guest claimed i had a foul mouth and kept offering to prostitute myself to him and he refused but was extremely uncomfortable. That never happened i never leave any place without my husband and i definitely don't do what he suggested. The man gave my family a ferret and my son a cool remote control truck. Pretty sure they had me mixed up with my sister but again not the point. Manager told my husband if he gets one complaint or hears something or sees something he don't like he's tossing my family out and having me arrested. He puts us in a room in an area mostly secluded and in back of building where the entire time we have been harrassed by people hitting our door and windows, attempted to come inside multiple times while my husband and i sat up watching our son

Cheap hotel. Great for hooking up with your GF when you come to down to visit.

The room itself was filthy and reeked of smoke (despite being non-smoking), the sheets were dirty/stained, the towels were yellowish and threadbare, the bathroom fixtures were falling off the walls and broken, the carpet and bedspread were stained and covered with cigarette burns, the main light when you entered was burned out so I had to enter a pitch black room, the deadbolt didn't engage, and the peep hole was empty and filled in with toilet paper. Outside of my room, all of the exterior doors I saw were hanging open and the locks were duct taped over and there were wide open or broken windows along the rear wall of the abandoned indoor water park and pool, so literally anyone could have walked or climbed in. I have many photos to back all of this up. Finally, my room had a door to an adjoining room, and the people next door came back messed up, shouting and laughing at 4 AM, so I finally gave up trying to sleep and got out of there as early as possible.

Smelly, freezing, rips in comforter, bugs in room - worst hotel I have ever stayed in.

It was clean and quiet. Can’t ask for much more from a hotel.

Was very nosy for being inside access.. also we had to change rooms 3 times due to the 1st room the heat didnt work and the bathtub stayed stopped up.the second room the tv and phone and alarm and lamps didnt work plus the lid to the toliet tank was broken and half missing and the toliet wouldnt flush... also we couldn't have any visitors at all. So our family wasnt able to visit with us even tho they were staying at the same hotel. Then we booked an extra night but they still forced us to check out at 11am or pay an additional $70 for early check in which is so dumb when ur already checked into the room and just added an additional night stay to ur trip.. Also the website does not tell u or say anything about $150 cash deposit only upfront to even be able to check in.. even if uve already paid for ur room in full.. If u dint have the $150 in cash they wont check u in or refund the money you paid for the room.. all if thia should be on the information on the booking aite and wasn't... the staff was also very rude.. we will nit be staying here again...

The place is a shell of a business surrounding a broken down empty pool, hot tub and playground area. The night staff is horrendous and charges cash for guest assistance

Another great stay.

I would appreciate bigger rooms, service was excellent.

Very clean, great price and friendly customer service.

Absolutely loved my stay!

This place is not nice. It reminded me of a zombie apocalypse movie except with less security.

I don’t know where they took the pictures they show of this place and it’s rooms on expedia but let me assure u that it isn’t anywhere near what the pictures show. This place is run down, musky, moldy, and dirty. The rooms were supposed to be non smoking but smelled musky and the comforters had cigarette burns in them. We came in for a football game and got 2 rooms at check in. I filled out paperwork and got keys for both rooms but apparently the clerk only charged my card for one room and blew my phone up while we were at the game asking for payment for the 2nd room. When we returned after the game, both room keys had been deactivated even tho one had been fully paid. I would not recommend staying here nor will I ever do so again. Overall, not a good experience.

It was a good place to stay. The price was good, the room was clean. The employees were very helpful.

Would not accept my cancellation.

Room was nasty sheets and comforter had stains and carpet smelled. Staff was very rude and only wanted to give me another room.

My TV didn't work, but I don't watch TV anyway. The refrigerator also didn't work and I use insulin, so I had to keep getting ice at nearby businesses. The bed was comfortable.

A rundown disaster of a property. Lots of vagrants in the parking lot. Was scared and I usually don’t care as long as it’s clean. No hot water. Comforter had cigarette burns and several other holes where it looks like the cigarette burns were cut out.

Sam did amazing getting us checked in. The room was nice and clean.

Stayed two different nights. Neither room had air conditioning in the middle of summer. We had to buy fans just to fall asleep at night.

Room was dated had to be switched rooms will not return

This hotel is run down. We didn't have a choice where we were staying but it would not have been this place. The water parked has been closed for who knows how long. There is a constant smell going around. There was a window blown out and covered with a tarp. Half the applicences didn't work. The AC leaked if you went below 68. All the lamps are rusty. It's not a clean place and I do not recommend it for anyone. Oh and the key cards deactivate randomly so you have to constantly go back to the first desk. Not pleasent

Absolutely the worst experience in commerce period.

Pictures are an inaccurate representation of what you will get. I’m so glad I brought sheets to put on top of the bed because it was actually so gross there. 0/10 do not recommend.

Not worth the price they ask for

Disgusting!!

It was cheap, but it’s very obvious now why that is.

POS save your money. There are better hotels in the area for less. Although they did waive the initial deposit. Still not worth it.

Don’t ever ever ever stay here, I’d rather sleep in a tent

For what I paid it was ok. I just needed a place to spend the night. For reference though, the room could use some work. A/C barely worked, room smelled like smoke, tv worked intermittently, it all was just kind of beat up. Just needs a little tlc. The bed was clean and very comfortable though. And that’s mainly what I needed.

It smells really bad. No trash cans.

The place was awful broken windows, broken glass the room smelled like moldy water. The smell was awful the water park did not exist and there where people sitting out in front of several rooms.

The property was outdated and there was a hole in my floor

But the room was nice, clean and comfortably cool.

DO NOT STAY HERE!!! Pictures are falsely advertised and deceptive. The conditions are disgusting. It smells terrible and the bedding had stains and cigarettes burns.

Simply terrible.

The aircon took all night to even get the room to room temperature. No facilities in the room. Power connections on the lamps were loose and would be dangerous for little fingers.

Air conditioner leaked and dripped all night. Got the carpet wet and constant drip noise. Burn hole in blanket, room smelled like a mix of mildew and Marijuana

Liked it on the Expedia page, but that was a big lie with a very high price for no amenities. No pool, no breakfast, run down property. Partying, dope smoking, people outside the broken door, kept us up! Missing hdmi cable on the tv. Awful stay

Room smelled.. door barely worked.

Good Stay

Illegal activity in parking lot. Body fluids on pillowcases pubic hairs on bathroom floor and use toilet paper in bathroom air would not cool room temperature in room was 87° person on duty would not give a hotel refund have called numerous times to speak with manager to get refund. Cannot get a resolution.

Pictures are misleading.

Our first room we were offered was filthy. There were "love" stains on the sheets, plugs that came out of the wall, and an air conditioner that didnt work. Plus it was on the Second floor and there was no elevator. We were told there were no first floor rooms available at check in. When we complained about the room and requested a refund to leave, suddenly there was a first floor updated room available for us. It was much cleaner but the door still stuck and had to be shoved to open. The security doors in the halls didnt lock. The lobby doors had the locks drilled out and they locked them using a bicycle lock. Never again.

My stay was awful. The room smelled horrible, turns out it was mold inside the a/c unit. The unit leaked and poured water the whole time and the smell just got worse. I am allergic to all molds so I had a hard time. I honestly want my money back but I know that probably won’t happen. I won’t be staying there again.

Perfect match for my trips and vacations.

Upon check in I was told I had to pay a $50 room deposit and a $20 pet fee in cash. I was ok with the deposit but they wphld only accept cash. It was refunded to me but they would not charge the deposit to my card. Luckily I happened to bave cash because i normally do not carry cash. I was given room 125. I had to go park in the back of the building and walk through a scary dark parkinglot full of potholes. The railing oitside to go down the stairs was wabbly and unstable. The room did NOT look like the pictures on hotels.com. The lock on the door had loose screws on the bolt. The bathroom was dirty andbthe door was damaged. The door to the dresser was on the floor and the lamp did not work. This room was nasty. I wiped everything down with Lysol wipes. I want a refund because this room was NOT worth the $149 I paid for ONE night. There were people walking in and out of the building smoking week and cigarettes and drinking outside.

Dirty. Poor service. Poor condition. Everything out of order. Very questionable as to why they are being sold on your app or if they should even be open

My recent stay at the OYO Hotel in Knoxville, TN, was nothing short of exceptional. From the moment I checked in, the front desk clerk was incredibly welcoming, remembering me from a previous visit which added a personal touch to my experience. His commitment to ensuring a quiet and comfortable stay was evident, and his guidance on parking was most helpful. The cleanliness and ambiance of the hotel were commendable, and the cheerful demeanor of the staff upon checkout left a lasting impression. The value for the price paid was excellent, solidifying my preference for OYO Hotels for future accommodations.

Seriously I am call the health department. Why is this place allowed to even be open? Holes in the floor of our room, tile on shower falling off, mold, blood on the wall and smelled awful. I have seen animal shelters in better condition. Please if you have children do not stay here.

There are no windows to the outside you feel more like your in a jail than a hotel. The ice machine does not work. However the staff is very polite and helpful.

NEVER got there due to an unforeseen car breakdown in the mountains!! They REFUSED to reimburse the $79 but maybe it’s a blessing in disguise from all the TERRIBLE reviews written online ! It would have been my 1st time staying there, but I’ll consider sleeping in my car instead of ever sitting foot in there. I’ll also make sure to tell everyone I know to not consider OTO.

I flew in for my daughter’s labor and needed a motel close to the hospital. The room was exactly what u pay for. It’s not priced to be like the Ritz so don’t expect it to be! Staff was very accommodating! The room served its purpose and I slept quite well! If u want the Ritz, make a reservation there! Again, u get what u pay for!

Great experience

Bugs in the beds! Broken mirrors “fixed” with tape, dirty bedding!!! Was there 30 mins and left.

There was nothing about this property that was good. This place should be condemed. Expedia should be sued for not doing the due dillence of how bad this property is. All the pictures for this site were fakes. No one should stay there. I left this hotel after 2 hours because of the smell and went to another hotel without receiving any refund from the owner who was one of the ruddest people I have meet .NO ONE SHOULD STAY AT THIS HOTEL UNTIL EXPEDIA DOES A REVIEW OF STANDANDS FOR THE SITE THEY ARE PROMOTING.

Super dirty sticky bad service

DO NOT STAY HERE. No hot water, no lock on the door, no heat, room reeked of cigarette smoke. Everything yellow and nasty. Felt completely unsafe at this property. I left after 30 minutes!

Heat was a problem in my room on the first night. The front desk kid did what he could short of moving me to another room but unfortunately it didn't fix my problem and I was the first night without heat. In the morning they came and looked again at my heat source then kindly moved me to another room. If it were the dead of winter this could have been problematic but given it was the start of fall I was no worse for the wear. After all that's what blankets are for.

The room had no heat, the lamps were rusted and I was afraid to plug anything in them as it is a fire hazard. Our smoke detector had no batteries, it smelled of funk, a broken mirror, and the sheets were not clean. I could not get my money back so we were forced to stay the night. The pictures online were extremely deceiving. Not worth the money and not safe. NEVER STAY HERE! They also had a certified Bed Bug Safe certificate dated August 2023….which means they had bed bugs at one point. Horrific experience. Never ever again. I would post pictures if I could. This place should be shut down.

Dirty stained linens, no outdoor lighting around parking area, unkempt interior on building with a motel setup that had been enclosed around the walkways, unsecured doors, broken doors, carpets and items labeled as a different hotel, darn interior passageways

The hotel is very sketchy. No lights in parking lot or very low where there are lights. Disreputable characters hanging out in parking lot. Condition of hotel is very bad. Lights didn’t work as came into room. Sockets hanging out. Bedding ripped and torn.

The lobby looks ok but my room was very run down. Visible drywall patches everywhere, no water pressure at the sink, toilet didn’t feel attached to the floor. This room was in rough shape.

I couldn’t even start a night there…walked out without 5 minutes after I got there… that’s how bad it was…

The hotel is undergoing renovations and needs time to correct mess! The room was clean and nice. Everything worked. The front desk clerk “Jay” was very helpful and showed me rooms before I checked in.