Country Inn & Suites by Radisson, Knoxville at Cedar Bluff, TN

Don’t trust the address as hotels.com and google will provide bad info

I have gotten a room there a couple of times, the laundry room has been broken both times and that is one of the amenities that I looked for when booking the room. And there was never enough room for parking.

It had great ambience Our room had black stains on the carpet

Rooms were not great, missing trim, weird paint jobs.

Exceptional

The "orange juice" was definitely NOT orange juice! And tastes horrible. Undrinkable. Staff was not friendly. Even if you can't speak English, a smile or even a nod would be nice. I booked this hotel because I expected a good, pleasant breakfast.

Very good

Superb

This is an older property in need of renovation. It is pretty beat up, but you can tell that the staff works hard to keep the property clean. The rooms are clean and the staff is friendly. The breakfast area is nice, but the selection is just okay. Also, they have Fox news blaring in the breakfast area. I don't think anyone needs TV on while they eat breakfast considering most of us have mobile phones.

Washers and dryers out of order. I came a couple months ago and they were also out of order then.

The pool could have been cleaner.

Superb

Bad

All went well we were a late check in !

I have a great experience accommodation where OK? Accommodation we’re OK

N/A It was rundown, the pool was closed off as well as the hot tub which was a main reason why I booked it

Great service Everything!

Needs a lot of work. Carpeting looks terrible and needs to be repainted

We’ve stayed here two years in a row while participating in a softball tournament, and we will return. The beds are very comfortable and rooms are really clean. The area is quiet and safe. You can walk to McDonald’s and Cookout. It’s got easy access to I-40. Breakfast is good and well-managed. There’s a very nice indoor pool and adequate parking. Also, fresh cookies are available near the vending area. They’ve added a Folgers coffee machine which makes great coffee. It’s accessible all the time. Will return.

Pleasant

Location was good. Breakfast was good. Room was clean, but a little outdated. Our keycard never worked. Every time we returned to our room, we had to ask to be let in. If there was a line at the front desk, we had to wait. We were told it would be fixed and it never was. It was a simple fix, the batteries needed to be replaced in the card reader and they never were.

Bad

Exceptional

I realized I left something when we got to our other destination and on our way home 3 days later I called the hotel and they had found our forgotten item and I was able to pick it up on our way back through heading home. Highly recommend

Room, breakfast, pool open till midnight, front desk

Room was clean but carpet needs replacement, multiple stains on carpet, towels, bedding. It was clean, just stained up. The chair in the room smelled like ass, like that homeless person smell. They need throw that thing away. Avg stay 5/10. It will get you by 1 night.

The indoor pool. The room smelled like wet animal and dirt. Our room was not ready until 6:20. The day we left, we were locked out of our room at 9:00. Good thing one of us was still in the room packing to let the other one back in. So much for check in is 3:00 and check out is 11:00.

Very good

The indoor pool. The room smelled like wet animal and dirt. Our room was not ready until 6:20. The day we left, we were locked out of our room at 9:00. Good thing one of us was still in the room packing to let the other one back in. So much for check in is 3:00 and check out is 11:00.

This hotel is very ran down. It would be perfect for a haunted house. We had roaches in our room. The handle on the sink was barely holding on had to push it in to adjust the water temperature. I told and showed the man the picture of the roach and he said he couldn't guarantee that it wouldn't be in another room.

Yes the hotel is “updated” but very haphazardly. There is carpet still under the beds, the floorboards were crumbling apart under our feet, and the walls in our room were stained (possibly an old smoking room?)

We got a dirty room first- leftover food in the fridge & hair all over the bathtub walls. We went downstairs & asked for a new room. Was put in a clean room, but the toilet ran constantly. We had plans so stopped at the desk on our way out to ask maintenance to go fix it because I wouldn’t be able to sleep with a toilet going constantly…just to be informed that there is no maintenance. The front desk lady was so hateful and rude when I just asked for a refund to go somewhere else. Definitely will not be back.

Great value for a nice room.

Front desk clerk was rude upon our check in and arrival

It's a comfortable place to stay, but I will say that the rooms need a little updating, but it's still worth stopping if you're on a trip. The price point is great and the staff is always incredibly friendly. But the rooms in particular the bathrooms really needs some updating

Breakfast was great, well prepared, and helpful staff person in dining area.

Our room was clean. Staff cleaned it both days. Pleasant and quiet. Comfortable bed.

I stayed in hotel for 5 nights and the cleaners forgot clean the room twice, where I needed to call the front desk for clean towels. Beyond that, it average hotel in this price range.

The toilet leaked. The room smelled stale.

Did not like it.

Our room was clean and the breakfast plentiful. The staff are friendly. Those are the positives. Our room should not have been rented. The walls were significantly water stained, The carpet was worn, torn and stained and the curtains were stained. The beds and bedding had been replaced and were fairly comfortable. It looked like they had started a renovation on this room and then stopped and rented it for the graduation season. There was no way to adjust the thermostat. The air did work, we just had to turn it off when we got cold. We asked for a different room (3 times) for a 3 night stay and were told that they were sold out and to ‘check back’ to see if a different room became available. Since we prepaid through Expedia we seemed to be stuck. I have never stayed in a room in such poor repair. I will think twice about pre paying and staying at any Radisson. I do not recommend staying at this one.

The box springs were broke we did not get room service until I asked. The condition of the hotel is run down and no attempts to clean what is broken such as walls and wallpaper

Great!

Yes

Convenient location and nice place to stay. would stay again

Rooms were not ready by 3pm check in. Was told I would be called when the room was available - never received a phone call

All good. Carpet needs replaced.

The staff is good and you always get a free cookie.

The pool was grimy and slimy looking washing machine room was out of order. Said newly remodeled but was far from it.

The is a run down property that smells like a smoking convention being held daily at this property. The staff was friendly however the property itself is in desperate need of renovation. I will not be staying here in the future.

Everything was excellent.

Condition of the hotel was terrible, the breakfast was a joke

Breakfast was pretty good. Juice machine was out of order and replaced with individual juices that were frozen solid. Other options were waffles, oatmeal packets, scrambled "eggs", sausage, and potatoes. Room was clean and decent size and beds were comfortable. Carpet in hallways was old, wrinkled and stained and water in shower did not get hot.

Very dated! There was no where to hang a towel in the bathroom. All the equipment in the gym was torn up. The cleaning staff walked into our room without knocking. It honestly was not a pleasant experience.

Spent the weekend at the Cedar Bluff Country Inn & Suites. Room was very clean and well kept. Even the mini-fridge was in excellent working order which is something I look for! Breakfast was ample and area was quite clean. I will visit again.

I wanted to use the fitness equipment but both treadmills were broken. You shouldn't advertise something you don't have.

rooms were clean and everything else looked nice tho.

Not so positives:

I would not recommend any stay unless you just need a clean bed for the night. The sheets were poor quality and the shower was lukewarm, at best. The workout space was nice; however, the two treadmills were not operational. The elliptical worked, but the attached screen did not. Breakfast was included and was filling, but not tasty. The biscuits were hard and it was difficult to make a waffle that didn't stick to the gridle. The cookies were a nice touch, but were hard. I will not choose this hotel for future visits.

Needs work

For starters, it’s in decline. There is no hot tub. The pictures show a hot tub and it claims to have one, but it has been concreted over and they only have a small indoor pool now. They do have nice, big, newish… Samsung Smart TV’s in the room. However, the TV’s “are NOT” connected to WIFI, which means they’re worthless. No apps available. Can’t screenshare or project. All you can watch is 2000’s style cable. Also, they as of my stay on 03/28/2026, only one of the two elevators was working. And it’s a slow, old, elevator. All that being said, it was still Also, the spring mattress was not very comfortable.

Rooms were updated and clean , staff were great

Stay was great

Hotel had no hot water during our stay. Maybe a water heater issue?

Absolutely unacceptable. Filthy. Run down. Had to change room

Nice place for the price

Clean room

Our stay was good. However, I would recommend that there is a sign telling guests to wear shoes to breakfast and not go barefoot.

A wonderful place to stay when we are in Knoxville.

Suite was the same price as a double queen room. Location added to vehicle safety. All staff were helpful and assisting. Will definitely stay again on my next visit.

Room was clean. Price was great. Free breakfast was a nice touch also. Would stay again!

Great staff , rooms are spacious and upgraded.

Bed needs new mattress

All of the above

Room was clean and spacious property was nice and quiet, staff were 😃👍

Staff was nice, very run down and all the pictures and advertisements say hot tub and pool. Hot tub has been filled in with cement and pool was freezing cold. Room and pool water was extremely cold.

The room served its purpose, but the carpet flooring was dirty and the beds were extremely uncomfortable.

Very nice hotel

Our room door would not latch, anyone from the out side could just push our door open. I went to the desk to ask them to fix it, they said no one was there that cold fix it. They could down grade us and move us to a smaller room with the wrong type of bed. They could not give us the room we paid for and would not refund us any money or down grade the price. They did not care and did not want to take of us. After packing back up and moving to the new room we found it smelled and was no cleaner than the rest of the hotel. After getting settled into our second room we decided to go the the indoor pool and at least decompress and swim. Oh how we were wrong. The pool was so nasty you could not see the bottom of the pool. It stunk as if there were bacteria on the pool. They also had a fan put into a window that was pulling freezing cold air into the indoor pool room. This place is nasty, I will not stay here again.

The condition of the room was horrible; toilet seat was marred and abused, the door to the room looked like a Freddy Kruger attack, homelessness around the hotel

yes

Everything

good stay clean and breakfast was good.

The property was worn down and not in good shape.

In need of repair hotel is looking aged

There were limited selections of hot foods and meats

When I got to the hotel they said that you overbooked I didn't get the room I needed so it was a lot harder on me being handicapped I don't appreciate that and I don't know that I'll use Expedia again

Rooms are very nice and clean

Great

The place was noisy. I could hear a cat meowing into the night. Doors slamming and kids yelling in the pool area. Other than that it was okay. Good central location.

Yes

Room was clean. Staff was nice. Bedi s comfy

The only complaint I have is the poor shape of the curtains..they were ripped and tied in a knot.. could not pull the blackout curtains shut. The bathroom shower curtain was ripped.

We just slept overnight while on our way home. Breakfast was just ok.

Great experience. Staffs are good

The rooms were very clean

The building was beautiful on the outside & the lobby & breakfast area. Staff was wonderful. The place needs some care. Paint, new carpets, our sink was stopped up, slow to drain. The tv remote was difficult to manage. Just a few pointers to improve the place. Overall, it was a nice place for a one night stop over.

Clean room

Closed even though we site said it should be open after may of 2024. Lady was nasty. Igor to room. The remote does not change channels. Then the big part. Used bathroom. Would not flush called for maintenance same lady said I should come down to desk for plunger. I hung up on her. I wanted to leave and sleep in car but I paid already. I want to complain to all management . I am sick over her come t it was so belligerent. I did not clog it I don't think it was even clogged. It did not swirl..nothing went down to clog it from me

It was great

Room was clean, staff friendly. Overall the place needs some updating, carpet replacement

.

This did not disappoint

The front desk agent was super pleasant to talk to and very helpful. The room was very clean and cozy. The breakfast was excellent. Great place to stay.

Room was clean. Pool was below average and could use some work and cleaning. Water was room temperature and not very clean. Hotel smelled like clean laundry but pictures online make it look better than in person.

The hotel overall is OK. The staff was nice and friendly. The breakfast is good. Do not like the breakfast pastry. Am I in the bathroom shower wall still have a previous person hair on it. The world is most definitely the bear was playing comfortable just need some improvements. Overall, in the decent hotel to stay at.

The hotel was run down and I didn’t even have a comforter or cover on the duvet. The duvet had sheets wrapped around it.

Yes.

The room was clean for the most part, the staff was helpful, air conditioning worked, and the breakfast was typical hotel food, nothing special.

This hotel should be shut down. We had to move rooms 3x, and it's only 12:50a.m, so hoping for the best, but this has by far been the worst hotel experience of my adult life. The first room had a broken handle in the tub, and no water would come out, and there was a beeping sound coming from the outlet between the beds. The 2nd room next door had a leak from the ceiling and not one drip, but about 20 drips coming from the entire width of the room's ceiling along the window, so we could not sleep. I had to drag my children out of bed to move to the 3rd room. I drove almost 500 miles today, am exhausted. This hotel looks like it hasn't had any updates in 20 years. The linens were clean, but furniture is scratched and worn, carpet in halls is filthy and worn, and I will never stay with a Choice hotel again.

very quiet environment

We paid $277.77 for a room that had visible mold in the corner of the room. The shower needed maintenance. It was spraying in the floor. I am astonished this was deemed acceptable for health purposes.

Floor’s in room weee dirty, can’t call front desk. You have to go down there. No trash can in room except for bathroom. No TV in sitting area.

The stay was fine, but the overall facilities need some upgrading. The carpet is very old and dated. The walls need painting. An upholstered chair in our room was very stained. However, the room was clean and they had a decent breakfast. The staff was competent.

Room was nice and staff was great!

This hotel is incredibly run down! Very disappointed!!!!!

Only stayed overnight, and we were tired,so maybe hotel was acceptable. But next night we stayed at a Best Western and the service was great.

Easy check in and convenient

There were roaches fleas holes cob webs the sheets were nasty left a day early cause my kids and myself were ate up with flea bites

Despite the very shabby condition, the room and bath were both quite clean with no odors or air fresheners, so kudos to the housekeeping staff. My biggest complaint is that we paid $523 for 2 nights, presumably because there was a UT home game that weekend. This was the best price I could find at what we consider a decent hotel with okay ratings.

had a gym door was locked, indoor swimming pool was open and clean

Would stay again

clean room and pet friendly

Rooms were clean staff was fantastic

A

Do Not Stay Here! Absolutely horrid! We booked this room for Parents Weekend at UT. The reviews were mostly 9/10 and 10/10 so we booked based on that. The room was absolutely disgusting! The carpet is probably 30 years old, covered in stains and what looked like black mold. The walls are water stained. The toilet seat was disgusting. The chair in the room was old and stained. The room was so dirty I couldn’t even sit on anything. We asked for another room and the that room was just as gross. We were give a refund from Hotels.com thankfully and after arriving from the airport at midnight, we left and went and stayed at Hilton!

IMO, carpet could use replaced throughout. It was oudated, worn and dirty looking

We left on the first night , linens were dirty on bed, the phone in the room did not work. Smelled dirty.

Hotel needs lots of work. Strange people in parking lot.

Staff were friendly, and the breakfast was a nice touch. Just a building that needs paint, maintenance, and a good deep cleaning. Then again...you aren't paying the price of a Four Seasons...

The handle on the toliet would not flush, you could see on the carpet where the old furniture was sitting, windows in the hallways stayed open all weekend long.

Great service

Convenient location just off I-24. Many restaurants and shopping places nearby.

I've stayed at other Country inn and suites before and this was by far the worst. Overall condition of the rooms were poor. Not very well maintained.

Under construction

This hotel needs work. I'm disappointed that the room we had is not even remotely close to what I saw in the photos when I booked. I am losing trust in this booking app. The window curtains are torn. The TV is broken. The screen appears to have received a blunt force impact and is severely damaged. I could not watch tv. The parking lot was full of Dump Trucks and a Semi. I had to squeeze my car into a slot in the back of the property. The pool is closed. They are using it as a staging area filled with furniture. If the hotel is going through renovating, fine. But put that in the listing.

Great service

Great bed and big tv.

No issues - fine stay - good place to get a good night sletp

Breakfast had good options, hot and cold. Property was clean, just in need of some updates. Beds and pillows were comfortable. Room was clean.

proximity to my final destination and to the interstate. Comfortable room with ample space and amenities

Good

As a solo female traveler, I didn't feel safe getting to and from my vehicle after dark. Limited parking in well lit areas. Rear and side doors were exit only and there were multiple people loitering around the property. These people did not appear to be guests of the hotel.Staff was unconcerned when I mentioned my feelings about walking from my vehicle to the building at night. The hotel itself was very rundown inside. The sprinkler system was leaking and garbage bins were set underneath them. The elevators were always wet due to people exiting the pool area. The hallway carpets were loose and appeared dirty. The walls were scuffed and dirty. Curtains in my room were ripped. Overall lack of care and upkeep. I declined the free breakfast offered due to concerns about cleanliness in the rest of the building. I would never stay at this hotel again and recommend anyone else to avoid it. I knew it wasn't going to be a 5 star facility, but I certainly expected better, especially with the Radisson name attached to it.

Just a good place to stay a night

We stayed on the way to pick up our son from College and stayed again on the trip home. I take long morning walks and the area was very safe. The breakfast was good and the pool was clean. There is a great Thrift Store across the street if you like Thrift Stores.

The room was very spacious, everything worked. Although the TV signal kept coming and going cause of the weather, other than that. Everything was good!

Clean rooms. Indian managed. No ac in hallways and laundry rooms closed.

Great room. The only thing that i think they could improve on would be in the hall way from elevator to the room it was stiffling hot. Not sure why but it was horrible. Room had great ac though.

The property needs updating. The thermostat was hanging off the wall in our room.

I understand the hotel tries to save money, but put a note on the small refrigerator, that it has been turned off to save. I put food and drinks in last night only to open to warm beverages, someone turned it off and I woyld never know its not running. Otherwise great stay!

I stayed at this hotel before and it was great. Maybe the Management has changed I don't know. But I will not stay there again. Breakfasts was not good. They had very good breakfast the last time I stayed there.

They need to clean the doors and wall

2nd time at this hotel. Rooms are older but they are clean and quiet. Breakfast had several choices. No ac in halls but room ac worked great.

It needs some updating for sure. Leaky ceilings and no heat in the hallways. Very odd

Clean, comfy and the staff are respectful

Excellent

Definitely stay again

The carpet in Room 512 had sticky substance in carpet between beds. Also big black stain at end of bed. Shower handle very loose about to fall off

Very clean and comfortable. Beautidul area, very safe area

Check in was seamless as well as check out. I was so very impressed with the cleanliness of the room and was happy with the service, including the breakfast in the morning. The pool was closed at the time we went, which says to me that they care that the ph of the water is where it should be and clean. It seems cleanliness was top priority here and it shows. Very happy with our stay.

Pool was not working and it appeared to have been that way for awhile.

We drove 8 1/2 hours, check in easy,rooms ok but Kids unable to swim- pool closed, dripping water in hall by elevator- extremely hot in the halls. Breakfast was actually ok.

May stay was terrible. The air conditioner in my room did not work.

Dog friendly

This was our second stay here for a sports tournament, and we will return. The location is great, as well as the bed, pool, shower, and staff. The breakfast is also very good. We will return

It was amazing

Bland, typical American motel. Breakfast was too meat-centric, but close to Starbucks and liquor store to deaden your appetite.

Bed was not for side sleeper

Excellent

Nice property and nice staff.

It was clean, quiet, staff was good and it is in a good location

It's a nice place, comfortable to stay, quite with a helpful staff. I stay here frequently And the only improvement I would suggest is it'd be nice to be able to get the room a little cooler if you'd like and to be able to run the fan constantly for background noise.

The ironing board was broken and needs to be replaced. (I forgot to tell the front desk that it was broken when I took it out of the closet. )

Clean n spacious

Most guest are hard working migrant tradesmen, who are great people but wear out a property quickly due to work boots and work clothing (dirt) as compared to vacation and businesses travelers. The gym is a danger zone of broken equipment.

Great place so far

Front desk lady very polite providing good information for our stay. Indoor pool was a nice option and very relaxing after a long day of driving.

Staff was incredibly friendly. The rooms were loud if the room above you flushed or if someone made noise in the hall outside the door you could hear it clearly. Pool towels were hard to come by. The improvements they made really work for the hotel overall they just have to continue making them. Obviously it’s a process so I don’t fault them for it. Overall a good stay though, if you’re looking for something a bit better than a motel but not quite an expensive 4/5 star hotel this hotel will fit your needs.

Nothing worked, not the Internet, not the heat, no TV in the suite and the guests next to me also came out and said how ridiculous it is to pay $180 and nothing at all work! Very frustrating and wasted my money I will be taking a break from booking with Expedia.

So clean and perfect staff

During breakfast I ask staff to add pancake batter; I was told no. There was over an hour of breakfast time remaining

Staff was friendly. Rooms were nice, carpet was worn but everything else was good.

Front desk was very helpful and patient with a customer ahead of us. She was very pleasant.

The whole property is on the older but acceptable side. But the carpet in our room not only looked old (and frankly gross), but it was actually WET. I took my shoes off ready to fall into bed when we arrived at 1 am and I could feel my socks getting soggy. It may not have been the whole carpet, but it was a large area from the ends of the beds towards the bathroom. Tried to sleep and forget about it, but the humidity from the wet carpet was also annoying. If only one upgrade was done to this hotel, new carpet would make a huge difference. Beds were OK. Bathroom was clean and everything worked.

Cleaning ladies were nice.

Thank you for everything

It was ok for 1 night.

Everything was great, but I was on the top floor in a corner room so the WiFi was too weak to work effectively,

The linens and beds were clean, but the window in out room was severely cracked and could easily be a danger to anyone who pressed against it. Also, there was a burn in the carpet of our room and a burn mark that had been bleached over in the hallway. The breakfast was very nice. All in all, I would give this a 3 out of 5 because the beds and breakfast were good, but there are some maintenance/upkeep issues to be resolved.

They only use certain rooms for pets. Which i could care less except the room smelled of pet pee and had stains all over the floor. I took pic of the room on arrival and again when left to prove it was not our dog. We only slept there and our pet was not left in the room by herself. They make u sign a paper that say they will charge for damages. But then don’t clean the floors after another pet leaves and during its stay peed on the floor. Discussing. They have a policy that they only clean the rooms every three days. Which again not a problem. But we need more towels. Went to ask for them and had to beg for them. Then they counted them like we were criminals. Things I don’t tolerate: being lied to and treated like I want to steel their thin small towels. Needless to stay I told them I would never stay here again and they were like that’s ok. We don’t care. With that attitude they will loose a lot of business. I didn’t complain about the room because we were just there to sleep. We take care of rooms that we stay at. Service was poor.

Disgusting

Nice place clean and quiet. Breakfast was good

Friendly staff, rooms are dated but clean

Large room clean.

The beds are amazing. The carpets and hallways would need updating.

These place is so outdated the furniture is the dirtiest and most worn out in any hotel that I have ever stayed in and I stay around 250 nights a year in hotels.absolutely the worst I have ever stayed in.

Great customer service.

Nice room, decent breakfast

No sugar free options for breakfast

Pet friendly. Good price.

Bed was comfortable and room was clean which was the most important things.

Mini fridge didn’t work wasn’t cooling. Walls needed a lot of work. Mold in the bathroom. Toilet seat had burn marks on it. Guess for 88 bucks you get what you pay for.

Nice pool!

Very good. Google has a little trouble locating the place but it's a very nice hotel. Large, well-maintained rooms. Breakfast could use some fruit and we're not fans of the fake scrambled eggs. Desk clerk morose and mumbly. But vastly better than the economy hotels.

Front desk staff was unbelievably rude.

Nice clean rooms.

Terrible Don't waste your money. Felt like it was a road side Motel.. Room was dirty, Bedding was stained, curtains and furniture were stained. Paint was pealing all through unit. Just a terrible experience. Staff was not helpful at all and argued the condition of the room. Looked like they tried to cover some of the issues up with paint. We immediately didn't even take our bags off our cart went to front desk and checked back out. Staff would not answer the phone when hotels.com tried to call them. When I went back down to desk she was sitting there on her cell phone. Just a terrible experience. We were put on the 4th floor not sure about other rooms but they didn't look anything like the pictures listed on hotels.com not even the same furniture. It was just unbelievable. Bugs inside the sign on the wall.

Good

The only negative point was that the internet showed a hot tub, which apon arrival proved to have been removed.

Food on floor between bed and nightstand,hair on towels, Coffee maker moldy, wear white socks and they'll turn black quickly.

It was definitely not worth the money. Carpet ripped and stained throughout, paint peeling everywhere, even the pool furniture and elevator, damaged walls and breakfast was below average at best

Front desk staff very helpful with inquiries

Very nice good ppl enjoyed our stay ty

Vv

Charged $25 PER night for 1 small pet that was never left alone.

Was ok not bad but should be revamped

While it was very convenient to I75 the condition is poor at best. I stayed with my pet cat and I understand that the pet rooms are likely to show more abuse. This room was in terrible condition with carpet heavily stained, killed a bug too. Other areas also looked worn and dirty.

I liked the spacious room.

Staff was great!

Close to everything food and shopping