TownePlace Suites by Marriott Dallas Lewisville

Perfect Stay. We had a few hiccups at check in but everything was resolved quickly. I loved this stay!

It was clean, convenient, and affordable. The staff was great and the bed was comfy. NA

Gave us the room where ac not working and next day changed the room.

It was amazing all of it!!

Good

Very good

Very easy to get to the highway, great breakfast and super comfortable. Nothing

Very easy to get to the highway, great breakfast and super comfortable. Nothing

Exceptional

I also didn't like that the breakfast nook area is in a small space and this leads to people getting bunched up waiting on foods. It makes it uncomfortable and crowded. They also constantly ran out of food, so of our three night stay, we only ate there once, and saving money on breakfast was the main reason I picked the place. The people were nice though and the staff kept the rooms clean.

Thanks, 🙏🙌

The space Loud neighbors

Very good

Loud neighbors

The ease of checking in and having to book another night

Noisy refrigerator.

Very dirty room, bathroom smelled like smoke

Exceptional

Rooms were well maintained, breakfast area was kept clean! Staff was friendly and courteous.

Convenience and cleanliness N/A

Convenience and cleanliness N/A

Yes. Everything was perfect. The breakfast was great.

Very nice hotel. Staff is great.

Love breakfast and 24 hours coffee station None

None

Exceptional

To see thing fix in the room. That my door to my room didn't have the cover to card key entry.

That my door to my room didn't have the cover to card key entry.

They gave me the wrong room then charged me double for the room i already paid for

Nice clean rooms and breakfast in the morning They gave me the wrong room then charged me double for the room i already paid for

Room amenities (tv, microwave) were all ok. But ventilation was very bad, room was stuffy with no air flow. I kept sweating throughout the night and couldn’t sleep, despite keeping highest fan speed and the temperature at 67 (which is the lowest you can reduce it to). Breakfast had the bare minimum. Will not visit again!

Everything was amazing from the time we checked in and the time we checked out. Breakfast was really good and a good verity to choose from as well. Everything was clean and I was in love with the King size room suite. I highly recommend 10 out of 10.

I booked an accessible room for mobility. There was one grab bar in the shower and that was it for accessible. The toilet did not have grab bars and it was super hard to use the bathroom. We did not have the breakfast, so I can't rate that. The rest of the room was okay. It was clean. It was roomy. The person that checked me in was efficient, but not very friendly. Someone knocked on our door at 9:00 am to see if we were checking out, although checkout time is 12:pm. I don't see myself staying there again.

Always a great place to sttay

The staff was extremely helpful and courteous the gentleman working the front on the over night shift went out of his way to help us

Great and comfortable rooms

We had to get out of bed every couple of hours to turn the air off, wait a few minutes then turn it back on to make it work. I called the front desk at 3am and was told “well I don’t know what to tell you “. We have stayed here in the past but have never had staff simply not care. Worst night of sleep!!

Best staff ever

Very nice

Overall experience was fine except for the AC going out in our room the final night and the hotel being booked up so we had to sleep in the heat!!!

Breakfast buffet was fantastic compared to what these places typically offer

Smell bad

Breakfast selection was great! Lots of variety. Elevator was out of order which sucked because we were on the 3rd floor, but the Asst Mgr moved us to the 1st floor, so it worked out perfectly. Very limited cookware, so might wanna bring your own if you are staying an extended amount of time. The housekeeping staff was amazing those ladies really work hard and making sure that the rooms are clean properly so I really appreciate it that. Having a dog park was also super nice and convenient 😊 Definitely would stay here again 😁

I never got a chance to stay here because you can book a room with your chime Bank card but you can't pay for it with your chime Bank card.

Nothing I had a horrible experience

Good property

The staff was a very important reason for my 5 star rating. The staff was amazing.

There were bed bugs in the bed. The hotel manager confirmed, apologized, and did minimal to compensate. Poor sanitation. Totally disappointed

The kitchenette was very handy. The room was very clean.

Everything

We only stayed one night in this property in April 2025, but the room was great along with the breakfast. The staff were professional and very helpful. The facility is older, but the overall appearance was neat and comfortable. Very little wear and tear was evident, with the exception of one elevator out of service. We would definitely stay here again.

Stayed at this hotel for a total of 9 days for a family vacation at first our room had hvac issues so we had to move rooms everything was perfect rooms were clean all the time. The best part is the fridges had ice making machine. The WiFi really sucks its very very slow and only one elevator was working so if your room was on the side were the elevator was broken you had to walk to the other side to take the elevator down. Best part of this hotel was the cleaning people and the maintenance man they were very sweet and kind also the kitchen lady who would give my 2 year son cereal on a paper bowl even tho we missed breakfast that was so sweet of her. Also I believe she’s the lead housekeeping lady she was the best she quickly got us another room due to hvac issues and had to stay late just for her to clean and have that room ready for us. Overall hotel is in an amazing neighborhood but the real MVP’s here are the housekeeping lady’s who i mention differently would stay here 100 times over 5 Stars!!

Old , dingy. Toilet is for a four year old needs updating. To many hotels very close to be in the condition it is

It was good just the furniture has worn areas and some holes in the living room furniture!

Family trip and stay was just right for what we required

Hitting system is not working

The elevator going up to the 4th floor sounds like it's going to break. Horribly loud noise and our air conditioning and heating did not work in the first room which the staff was quick to let us change rooms however we had already unpacked and were in our pajamas having to move rooms at 11:15 at night.

Rude staff

Clean, quiet, comfortable stay! Ample parking each night. Close to lots of restaurants. Basketball available to use on court. Beds very comfortable. Great hot breakfast daily. Kitchen is great for preparing small meals. Has a dishwasher, 2 burner stove and full fridge. Housekeeping is available on request which we did not realize. They should communicate this better. Otherwise helpful staff and great place to stay in the area.

Room had smoke smell.

Very nice

Very comfortable

Excellent!

2 ladies very rude 1 friendly front desk guy only one with little bit of hospitality Towels not gods smell We rented a king size and a sofa bed The sofa was not able to work as a bed Very bad description

Nice place

Everything was perfect , the staff super friendly, the room was excellent with all clean and very comfortable , they have everything that you need if you want cook inside , the breakfast, was excellent they have a lot of variety to choice , cereal , bagels, scramble eggs , coffee , waffles , fruits, sausage , a lot , thanks so much

The hotel's facilities are good and well located. but I had an inconvenience when checking in, I showed the lady my reservation was already paid she asked me for my card I gave it to her and I asked her if it was for the deposit of incidents that the hotels ask for she only looked at me and said oh let me check She again made the full charge of the cost of the room. So all my vacation has 600 dollars less when I talk to her, she told me that I had to talk to my bank for them to solve me.

Very concenient location and quiet environment

My father and I had the 2 bedroom suite full kitchen.. it was the best stay we've had.. the service & staff was exceptional.. all our needs were met and suggestions were made..morning breakfast was on point. They have the BEST oatmeal with all the toppings you might want.. just like grandma😋I highly recommend

Good location and overall clean, only 2 issues, water pressure on shower very poor and advised front desk never got fixed, as you walk in room had a sewer smell to it.

Great stay. Good size rooms and all the accommodations you need.

Very clean, comfortable and a simple decent breakfast but staff was extremely rude and would not stay there again just because of their behavior and attitude.

Never again

We had a comfortable stay. The location is conveniently located to a lot of places for shopping and dining. We were happy there was a late-night Denny's nearby.

The front desk personal attitude is terrible, they are making you a favor

The place was cool. I'd stay again

Good hotel with nice rooms in a quiet area. What more do you need?

The area was quiet. I didnt like the how congested the parking was.

Perfect for business trip!

Good place

They charge us $100 pet fee.

It is a very good place to stay

Thank you to the staff at TownePlace Suites Lewisville. All the staff was very friendly and accommodating. A special thank you to Dwight for being so kind and helpful. I enjoyed talking with him daily and appreciated his hard work in making my stay enjoyable.

Breakfast was great from the coffee to the waffles and I look forward to my next visit to Dallas!

Had a good stay

All good

We arrived a little after 3 (check-in was at 3:00 pm). We waited a little over an hour to get our room. Everything else was great.

Staying just one night, but very nice property and friendly staff. Would definitely stay here again!

Had a long stay here and was very pleased with my time there. Loved the dog park in the back. Staff was very friendly and accommodating. Would stay here again.

Friendly staff

Great place to stay

The Free breakfasts was excellent the had everything love it

Very clean, breakfast is decent bball court for the kids. Great staff and the suite is awesome for families

The room I booked said it was a suite and this was not the type of suite I previously stayed in. There were police cars when I arrived as well as the next day so there was some type of disturbance. Last night there was continuous knocking on the room next door and then they proceeded to go outside and bag on the window for awhile until I assume someone let them in. The hotel needs to be updated. Next trip hopefully I’ll go back across the street to the newer hotels that I stay at regularly.

We’ve tried contacting the manager and they will no respond.

No shuttle service

nice.

This was thee noisiest hotel I’ve ever stayed in. The walls and ceilings were so thin I heard everything. Kids were running and jumping over my head. My neighbors were loud and slamming doors constantly and the housekeepers were slamming dishes as they cleaned them. I was awakened everyday at 6a by loud noise all while trying to recover from surgery. Won’t ever stay here again!!! Thee WORST!

N/a

the front desk argued with me about a refund of my money it took 45 minutes to get it resolved and I had to drive in a snow storm to get another room. awful experience will NEVER stay there again

This was the worst hotel I’ve stayed in due to loud noise all day and night from other customers as well as housekeepers. If it was loud running and bumping over my head it was the neighbors laughing, talking loud and slamming doors staring at 6a or the housekeepers cleaning and slamming dishes. I barely got any sleep due to constant loud noise and front desk did nothing about it.

My friends and I stayed for a girls weekend and had a great stay! Room was clean and spacious enough for 4 women. Bathroom was also very big. We’ll definitely book again.

Hotel was good. Beds comfy and room was large. Didn't get the room I reserved but we made it work. I would stay again.

Everything was very nice and clean. The staff is very friendly and helpful. Breakfast is decent. I don’t care for the eggs or sausage but that’s typical of hot complementary breakfast. This is a safe place to stay.

One of my favorite places to stay in Dallas area clean comfortable and staff is way above average in the friendly and helpful department.

This was our 25th Anniversary and we got upgraded to a Suite just kidding around for an upgrade lol. From our check in to our check out, everything was amazing and very comfortable. We will stay her again!

El personal entero son las personas más amables que allá visto entre los hoteles que me he hospedado.

The breakfast was nice except no sliced bread. When I requested it, they said they would bring it out, but yet none. Not everyone likes bagels

All the staffs are nice and helpful.

Very nice hotel that we will stay at again! The staff is very friendly & helpful! The hotel has free pack n' plays available for infants, which helped greatly with our 8-month-old daughter. The rooms are large and have everything you need supplied, including kitchen supplies for cooking. The breakfast was nice and filling.

The room was big enough, very clean and confortable. Everything we needed for our stay was great. Friendly and kind staff. The stairs smell like cigarette, but that’s on the guests that dont follow rules and laws; but the room was very clean and odorless.

its a great location, ner shopping mall, safe and many restaurants

Breakfast was pretty bad. Other visits have had a decent showing, today was Jimmy Dean sandwiches from the microwave and very burned coffee. Shame. Staff are always lovely though.

Very unfriendly staff

The staff (particularly front desk) was not the most courteous, accommodating, or friendly.

We liked it very much, good location and amenities, staff very friendly and service minded. Little bit outdated, but good enough.

Not far from quite a few dining and shopping options. The property could use some additional sound dampening. This is an between rooms/floors and for highway noise.

I loved that the room had a full size kitchen but the AC not working was horrible! It’s Texas and 110 degrees and the lowest it would let us set it was 76 but it stayed 85 in the room! HORRIBLE!! I would not recommend to anyone!

bed bug in the sofa bed . bite me everywhere.

Costco nearby

Hotel staff was awesome! Hotel was exceptionally clean and everyone from the janitorial staff to the front desk were lovely I will stay here again!

I was met by a very sweet young lady who made sure we were taken care of. I would gladly go back!

This is second time stayed here within 2 years. Property is centrally located in great area, very good condition. Staff are ALWAYS friendly & helpful. Definitely Recommend ! Great stay again. Will be back Again Soon!

Will stay again

Outstanding, Pet friendly and close to walking trail.

Breakfast was not refilled in a timely manner.

Overall stay was amazing. Staff, accommodations and hotel = Top notch. Comfortable beds, clean rooms, etc. Will definitely be staying here for future trips. Thank you.

They were kindly

i will definitely be booking here again!

Very clean and well maintained place, with an amazing complimentary breakfast menu.

No one should stay in rooms 111, 112. Awfully noisy. Noise from every direction. Front desk was the worst. Loud incoming customers. Right next to the breakfast room you could hear the beeping sound of the waffle maker. Just awful. Not only that air condition didn't even work. It said 67, but it was not 67 at all. Two worst stays I have stayed in.

Room was dirty twice

Everything was amazing from the staff to the location. I have already booked again for 2 more weeks.

Great stay at a great location

Me and my fiancé stayed here for 4 days and omg I loved every minute of it except the loud neighbors that were above us. Luckily they came on night 3. Would definitely book here again.

It made us feel like at home.

My stay was great. They allowed me to check in early and the room was wxactly what we needed.