AC Hotel by Marriott Portland Downtown, OR
About AC Hotel by Marriott Portland Downtown, OR
Featuring local artwork throughout the property, AC Hotel by Marriott Portland Oregon Downtown offers pet-friendly accommodations in Portland, Oregon, 656 feet from Governor Tom McCall Waterfront Park. Guests can enjoy a workout in the on-site fitness center. Every room in this European-inspired hotel has a flat-screen TV with cable channels. Certain rooms have a seating area for your convenience. Every room comes with a private bathroom. For your comfort, you will find free toiletries and a hairdryer. There is a 24-hour front desk at the property. There is meeting and event space available for groups and business travelers. Guest can enjoy fresh baked pastries in our on-site coffee shop, The Slab, open daily in the lobby. In the evenings, the lobby bar offers cocktails and light snacks along with seasonal outdoor seating. Portland Art Museum is 1969 feet from AC Hotel Portland Oregon, while Voodoo Donuts is 2297 feet away. Portland International Airport is 6.2 mi from the property.
Amenities
- On-site parking
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Valet parking
- Bar / lounge
- Café / coffee shop
- Breakfast available
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- In-room refrigerator
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
- Public transit access
- Smoke-free property
- Air conditioning
- Elevator
Reviews
The AC Portland hotel receives mixed reviews, with guests praising its cleanliness, modern design, and friendly staff. However, there are recurring complaints about the lack of parking options, poor customer service from some staff members, and issues with room cleanliness and maintenance.
- Clean and modern rooms
- Friendly and helpful staff
- Limited parking options and high valet fees
- Inconsistent customer service quality
- 5/5
Friendly, greaT location, fabulous rooms
- 5/5
Great location and excellent property
- 1/5
Valet was best part of stay.
- 5/5
Great
- 5/5
It's ok
- 5/5
great hotel
- 5/5
Great location, nice room, friendly and quick valet,
- 5/5
.
- 4/5
Overnight valet expensive
- 5/5
Beautiful hotel, clean, modern and spacious rooms. The staff were very helpful with any needs or questions that came up. Only downside is there is only valet parking available, which is understandable for a downtown location but also inconvenient if you forgot something in your vehicle!
- 5/5
The AC is well located with nearby restaurants, bars, coffee shops, stores and the waterfront with all its events. Also not far from the moda center and convention center
- 4/5
Good location, great Vietnamese food next door.
- 3/5
They didn’t do room service
- 5/5
H
- 4/5
Great hotel but maybe not the best location. We had a difficult time trying to find the entrance. Very limited Street parking. Parking garage right across the street from the entrance.
- 5/5
Fabulous location downtown so we could easily walk. Great staff and comfortable room. We will be back.
- 5/5
The staff were friendly and helpful! a great spot to walk around. Great food spots walking distance. felt safe walking around the area.
- 5/5
Staff were great especially the manager and evening staff!! Good location with some walkable stuff around and about 3 minute walk from the tri-met. Accommodated our large group very well! Great stay!
- 5/5
It was a good stay.
- 5/5
Very convenient SmartPark right across the street, and very comfortable bed and linings. Cool looks and feeling by the room.
- 5/5
I booked day of and it was a good price for last minute. Love the lounge area where I had visitors and the ease of checking in was so simple. No fuss. Clean room and bathroom.
- 5/5
The front desk staff were extremely nice and accommodating. The hotel was nice as well and it was very comfortable.
- 5/5
Nice clean room. Great staff.
- 3/5
They gave me a fan and that helped but I would be disappointed if it was in the middle of the Summer.
- 4/5
The hotel looks like a bargain at first, but the extra fees add up quickly — $49 for valet parking (plus tip) and another $15 for breakfast made the stay more expensive than expected. The staff was friendly and professional throughout, but they seemed stretched very thin due to understaffing. With more support for the team and clearer upfront pricing, the experience would have been much better. Besides the major parking issue, this is a beautiful hotel in a great location.
- 4/5
My room was comfortable. I enjoyed the breakfast.
- 4/5
The hotel over all was ok! Our room the flooring was wavy. The hotel was over all pretty clean. It was easy to uber from there. Wish the breakfast would have been complementary. The staff was super friendly.
- 5/5
Amazing staff that were friendly and helpful with my first stay in Portland! Would highly recommend!
- 3/5
1. The breakfast buffet was not worth the $15.95 charge. 2. House keeping was very poor. They did not come into the room during our stay, except once, and because we were in the room at that time, they never returned at a later time. We had been staying out late due to our outdoor treks, and we did not return to the room until very late at night, so it was unpleasant to know that upon our arrival back to the room in the late hours, the towels and linens were not replaced. There are signs in the bathroom stating if we wanted the towels replaced, then to leave them on the floor, and we did. Unfortunately, the lack of house keeping dampened our experience here. 3. Lastly, we were charged a valet fee when we did not use the valet.
- 5/5
Valet was excellent service and a fun and friendly first customer experience at check in. Not something expected and helped the stay start off right.
- 4/5
Location is great. Accessible to many stores and restaurants. Thank you
- 4/5
AC unit didn’t work
- 4/5
It didn’t have complimentary
- 4/5
Staff was helpful
- 4/5
Very helpful staff and loved the valet parking ? Noise but understandable in the ciry
- 5/5
Clean room, nice staff, good environment 10/10!
- 2/5
When I arrived there was a previous guests food in the fridge and the room not was not well cleaned, and the room was not cleaned for the entire three day stay. I was attending a trade show and had an awkward flight at midnight so tried to sort out a day rate or late checkout so I could have a place to replace my equipment but they only offered to charge me for a full day rate that was MUCH MORE expensive than my original booking, despite the fact that there was ample vacancy. The breakfast was ludicrously overpriced at $16 USD and was a basic continental breakfast that other hotels would have for free. The building looks fancy and modern but unfortunately the place is poorly managed and staffed. Will not stay again.
- 3/5
The room was ok. The flooring was bubbled throughout and the bathroom was an interesting design layout. The bathroom was compact and encased in glass with a film design of stripes. Unfortunately, this allowed you to see inside the bathroom when someone was in it. Also, the sliding glass door did not close completely and you could literally see the person sitting on the toilet from your bed. Total lack of privacy.
- 5/5
Yes
- 2/5
Throw away stained sheets.
- 5/5
Great end to our spring break!
- 5/5
Clean room, attentive staff! Great quick and easy valet. Convenient location walkable to lots of things.
- 5/5
Great place! I would love to stay there again!
- 5/5
Staff was friendly and hotel was clean
- 3/5
Very clean room and hotel
- 1.5/5
The staff member who helped me was unprofessional.
- 4/5
Clean room
- 5/5
Everything was clean, wasn’t too crowded, and valet had quick service.
- 5/5
Easey access and conveniently located.
- 5/5
Clean rooms! Room service on point. Parking in front of the hotel was very convenient.
- 5/5
Great location and super kind staff! Was such a great value and the room was very comfortable! I'd stay here again in a heartbeat. I travel often for business and this was not only a great place to take colleagues to meet in the lobby and chat, but also let me explore the city. Great stay!
- 4/5
Breakfast was good, good value too. Nice clean rooms and a quiet experience.
- 5/5
Ok
- 4/5
The parking was terrible $50 for ballet parking for one night that’s expensive. You had to wait for someone to leave late at night so you’re able to park your car.
- 4/5
Check in was easy. The staff at check in were extremely helpful. The room was nice and spacious. We had a couple drinks at the hotel bar and the bartender was friendly and he was great. We enjoyed the coffee bar each morning. I would definitely stay here again.
- 5/5
City view rooms No parking available
- 5/5
Clean rooms and bartender at the bar was amazing. Great stay!
- 4/5
Nice hotel in the heart of the Pearl district downtown. Clean, modern with comfortable beed and nicely designed. I little more breakfast options in the morning would have been nice.
- 4/5
Overall, the room was good. The hotel is in the heart of downtown, so lots to do in the area. Short walk to Voodoo Donuts, restaurants, coffee shops, and the riverfront. The room had cable tv, which felt a little limiting. Would rather gave streaming options. Parking a vehicle on property was very expensive. Would look into other parking options in the future. Staff were great and overall comfort and cleanliness was good.
- 5/5
All common areas were very clean, the staff was great. Definitely staying again.
- 3/5
I enjoyed the bed The view of the room was awful. There was a loud buzzing sound all night. The staff wasn’t very friendly at all. The sofa bed didn’t have blankets in the room I had to wait til I was ready to lay down in bed and discover this and then had to call down and wait another 20 minutes for it to be delivered. Valet parking didn’t answer several times. Also there are no prices on any items in the lobby. I paid $11 for a coke and Gatorade and $5 for a TINY bag of chips.
- 1/5
We were told that a late checkout, (noon) instead of 11 am, would not be charged to the room. What’s weird is that the attendant even offered the option prior to me asking if there was a charge. This hotel tries to appear affordable but seems to sneak charges in that will inevitably ruin their reputation.
- 5/5
Property was pretty accessible and clean Stuff could be more kind
- 4.5/5
Clean and in a great location The air conditioning was out in our first room they moved us to another room and it’s air barely worked
- 3/5
Beds uncomfortable. Pillows too hard. Bathroom glass door kept getting stuck and it was difficult to open to get out. Did appreciate the mini frig and complimentary water bottles. Also, staff delivering a microwave when the front desk staff couldn't explain how to use the microwave in the front lobby.
- 5/5
Excellent location. Room was very clean and I had breakfast included. I will definitely come back to this hotel.
- 5/5
Clean room and accommodating staff.
- 2/5
Sofa bed had garbage on it when we pulled it out. Side table had glass rings and some other substance on it. Kids spilled some water on the floor and when I wiped it up the towel was black. Crumbs on the table. If we hadn’t gotten in so late I would’ve looked elsewhere for new accommodations.
- 5/5
Hotel and staff were awesome! if I ever come back to Portland again we’ll definitely stay at the AC Marriott again.
- 4/5
Everything was fine until they didn’t clean my room after asking three times. Other than that, it was fine.
- 5/5
Beautiful room, very clean. Bar staff and breakfast staff were outstanding.
- 5/5
l
- 5/5
CLEAN ROOM, FRIENDLY STAFF
- 5/5
Everything was great. Staff was friendly and helpful. Location was good and close to public transportation. Would stay here again.
- 5/5
Clean room, friendly staff, great location
- 5/5
Love our stay!
- 5/5
We always stay here when in Portland. It’s easy to park and close to everything downtown. Always very clean and kept up, but affordable.
- 5/5
Spotles
- 5/5
Excellent
- 4/5
Clean rooms and great location.
- 5/5
Staff and Hotel
- 5/5
Amazing stay,
- 5/5
The staff is very friendly!
- 4/5
The room was very clean, but I did have to ask to get some new towels twice before they were brought to the room. According to the room note, I was under the impression they would be replaced, but they weren't before I asked.
- 5/5
I could safely say one of the cleanest hotels I have stayed at! Enjoyed my stay !
- 5/5
great quality and location
- 5/5
Saff
- 5/5
Great stay, close to everything, great hotel
- 5/5
Stayed for five days, the staff was courteous. Check in was effortless as well as check out. The room was comfortable & more importantly clean! The cleaning staff were friendly & always helpful. Easy access to local transportation.
- 4/5
I love the very first room that I stayed in however the last two times I booked there I was put in a room directly across from the elevator which is my least favorite room. I dated one night and then ended up booking another night the next day because a lady friend wanted my company and the same staff member seemed kinda j judgmental. I get that a lot because I dress a certain way because I don’t want people to know that I have money. I often get judged as homeless which I am not. I have stayed at the courtyard downtown and it never matters who I bring to my room or how I dress I applaud get the same treatment which is the way it is supposed to be. Don’t judge a book by its cover. Especially not me.
- 4/5
Room is clean
- 3/5
Room telephone not working Coffee maker dirty. Requested a clean one. Beds uncomfortable
- 5/5
The whole experience was amazing
- 4/5
The hotel and room were clean and well-maintained. The staff were friendly and welcoming, and the location is very convenient—close to everything you need. Highly recommended!
- 5/5
Great location. Tons of walkable places for food, coffee, and entertainment. Great bar in the lobby. Rooms were very nice. Would definitely go back!
- 3/5
The booking.com site said "on site parking". I chose this hotel for this very reason but no such parking exists at this property. This was on Booking.com not the hotel website. Also, Breskfsxt was mentioned on booking.com but it turned out to be $15.95 per person.
- 5/5
Room is clean and good size, front desk staff very friendly. Location is great for shopping and just a block away from light rail station.
- 4/5
Bar and aesthetic No free breakfast. I can’t remember the last place I stayed at that didn’t offer free breakfast (if they served it). Very disappointed in that.
- 5/5
Clean with breakfast and a good price so it was a win
- 5/5
Great service and experience. Definitely worth the stay.
- 5/5
Room was great staff was great as well
- 5/5
Nice! Everything was nice.
- 2/5
We booked this place because it said that breakfast was included, which was not true. They gave us a mini croissant and cold coffee as compensation for the inconvenience. We are definitely not happy with this experience. Sadly, we liked the area and the style of the hotel.
- 5/5
Great place to stay downtown, close to everything including fantastic restaurants.
- 5/5
The parking was not the best.
- 5/5
The hotel overall is excellent
- 5/5
Yes
- 5/5
Yes, everything was perfect. Staff was very helpful. Access was easy.
- 5/5
nice staff
- 5/5
Extremely clean and quiet rooms. Very close to anything, walking or driving. Have stayed here 3 times, that’s how much I enjoyed it. Valet staff is also great and you can text them whenever you need your vehicle. I live in town and love this spot for a staycation.
- 5/5
Great location, staff and amenities
- 4.5/5
Perfect location. Easy to walk to Pioneer Square, or Waterfront Park. Nice bar downstairs for a glass of wine in the evening. The bathroom had a few things that housekeeping seemed to miss. Nobody wants to see hair in the sink when they arrive.
- 5/5
i actually didn't even realize there was a pool or hot tub, maybe it was closed for winter season. Room was beautiful, but i missed having storage in form of drawers or cabinet in bathroom.
- 3/5
The room was fine, but not cleaned well. There were signs of vomit in several places in the room, and also we found a can of White Claw under the bed, which was odd. Also, the toilet had an unusually wide seat which was a bit uncomfortable. Otherwise, our stay was just fine.
- 5/5
Friendly staff
- 4/5
However, I did notice that the property is starting to feel a bit dated. The HVAC system in my room kept shutting off, which was inconvenient, and the flooring was bubbling in certain areas. Despite these issues, the stay was comfortable and enjoyable. In summary, it’s a solid choice if you’re looking for convenience and value, though the hotel could benefit from some updates and maintenance.
- 3/5
The conditioner and shampoo were of poor quality and my daughter could not reach them. The room was not tidy and when I asked they said they didn’t know we needed it tidy, in every hotel they tidy up rooms. The breakfast was not nice we had to go someplace else.
- 3/5
The staff was nice but the room wasn’t big. Too small for 2 people in the room and the coffee machine wasn’t working and no condiment was available
- 5/5
Room was fantastic, bed was comfortable and shower was roomy. Found my hotel for future Portland visits.
- 5/5
Nice spot. Super convenient for in/out around town. Room was slick. I would be stoked to stay again.
- 5/5
Clean, modern room. Very good breakfast
- 5/5
Clean room. Friendly staff!
- 3/5
My husband and I enjoyed our stay the hotel was right next to the mall and very convenient location to alot of places .
- 5/5
It was a lovely space. Very comfortable
- 5/5
Room was clean and all staff was friendly.
- 5/5
The staff were simply amazing! They were very helpful and professional. Our room was ready early and checking in was seamless. Beautiful view and super clean room! We will definitely stay again.
- 5/5
Fantastic hotel, great staff!
- 5/5
Everything and everyone was incredible..We loved our stay!
- 5/5
Everything was great
- 5/5
My room was quiet, clean and comfortable. All the staff was friendly and helpful. Only ding is the view was not great my room but it didn't impact my stay.
- 5/5
Clean rooms and good amenities. Appreciated the hydration station on my floor!
- 5/5
Great location and wonderful staff
- 5/5
Cleanness from the lobby to the room. Lobby had a good welcoming smell! Walk in shower was a plus. Floating bed as well Limited parking unless valet
- 5/5
Great hotel in downtown Portland. Clean, great staff.
- 5/5
Great staff, beautiful fact.
- 5/5
Clean and nice staff
- 5/5
The parking .
- 5/5
Clean & good staff. Good price for downtown was my 1st time to Portland
- 5/5
Everything was amazing! Super clean and everyone was nice.
- 4/5
Room was clean, staff was courteous and informative.
- 5/5
Yes, its a nice hotel, room was clean
- 5/5
clean room, spacious, great location, good breakfast / coffee
- 5/5
Very clean with friendly staffs
- 5/5
Beautiful hotel with a great location. Staff are excellent
- 5/5
Valet crew is awesome and front desk was helpful very clean room with a awesome view.
- 5/5
The rooms were clean and spacious! Close to restaurants and the mall
- 5/5
AMAZING Service, Upgraded my reservation upon request, made my wife's first time experience memorable, SUPER SUPER clean! Thank you so very much!
- 1/5
Not good maintenance, issues with AC, no toiletries provided
- 5/5
The staff was very accommodating and nice.
- 5/5
Good
- 5/5
Pleasant and helpful
- 3/5
There was hardly anything on the breakfast buffet. We had travelled with kids and we just went to another place in Downtown for breakfast.
- 4/5
Modern feel hotel - rooms are minimally decorated/vinyl floors, but handy if you need a bed with a pull out. Overall clean and pretty pleasant stay. Have to walk only a block or so for downtown amenities. Some parking garages nearby.
- 5/5
Great place. I like staying here. Usually only a night but it is a second home
- 4/5
Great room, good location
- 5/5
The front desk member wasn't very helpful when I asked for parking options.
- 4/5
Heat was responsive as indicated
- 3/5
The air conditioning unit in our room was broken. No free coffee in the lobby.
- 3/5
The safe wasn’t working in the room … they tried new batteries but still wouldn’t work…. I had to move to another room…. Shouldn’t housekeeping just check to see if workin after they clean room ..? Just an unnecessary inconvenience.
- 5/5
Nice room and bathroom
- 4/5
Location. Clean
- 5/5
Awesome stay for a quick business trip
- 5/5
Amazing customer service by front desk agent Dillion
- 5/5
Very nice place and good pricing
- 0.5/5
Everything was nice Toilet didn’t work and sliding door was loose
- 5/5
Stay in Portland
- 1/5
There was a loud bus running outside of my room on the street for 2 days and nights straight. The hotel said it belonged to a group of guests and there was nothing they could do about it.
- 5/5
Clean room, amazing staff & located perfectly for walking to a nice dinner. We actually stayed here twice. Once after our delayed flight arriving late into Portland & again our last night with an early morning flight back home.
- 4/5
.room was clean tidy.
- 2/5
I arrived early and they didn’t seem to want to check me in and the room wasn’t available until a while after check in time. Being lifetime gold didn’t help. And I accidentally left something in the room but there is no way to ask if they found anything when you call. They were not interested in solving that.
- 5/5
I can’t think of one bad thing.
- 5/5
Very nice rooms
- 4/5
Both times I used my car from valet they didn’t put my seat back at all. Both times just of been short people because I couldn’t get back in my 2021 E350 without waiting after I pushed my memory. Wasn’t released about that. They should put the seats back
- 5/5
Very clean hotel! Comfortable beds. They held my luggage for me a few days before my stay so I could explore before heading out to the coast! Stayed here last year as well. Will definitely be staying again.
- 4/5
Upon return, somehow my reservation for king room changed to a two queens. The manager got involved as the desk clerk was unable to change the room assignment. The room was comfortable, sheets could be of higher quality. The cleaning staff rapped on our door at 8am. I dont know what possessed them to do that as although we didn’t display a DND, that’s far too early for a knock on the door if checkout is 11am. Although the valet parking is very expensive, the service was quick and courteous.
- 5/5
Great place to stay for a conference nearby! Quiet and peaceful
- 5/5
Clean and high quality for low cost
- 5/5
Nice clean hotel downtown. Lots of restaurants and shopping.
- 5/5
Clean comfortable hotel. Great location. Breakfast was delicious. Friendly staff that were attentive and quick to respond to requests.
- 3/5
Great location with lots of restaurants, coffee shops, bars, etc
- 4/5
Didn’t like that there wasn’t an area to park our cars but luckily there’s a parking garage across the street. In the heart of Portland, literally right by the mall and a ton of stores.
- 5/5
Location was excellent for us participating in the Portland Marathon
- 5/5
Staff was excellent.
- 3/5
Pet area? I didn’t see a pet area only sidewalks outside the building.
- 5/5
It was nice.
- 4/5
Well kept, modern property.. all or none breakfast choice.. exorbitant parking cost, market items over priced. Staff did their best to accommodate though.
- 5/5
Great stay with food options and shops nearby. Felt safe and excellent service from the staff. Comfortable rooms.
- 4/5
Overall we've had a great stay. The staff were friendly and helpful. The room was spacious and clean.
- 5/5
Clean and cozy
- 5/5
Very clean and modern hotel.
- 5/5
Great modern room, easy parking and nice staff.
- 4/5
Just that the bathroom has no lock
- 5/5
Awesome clean, great location
- 5/5
AC Hotel has the best location in DT Portland. Easily walkable to all the nearest restaurants and bars. Rooms are simple but clean. Amazingly quite at night even for downtown. There are plenty of shopping nearby if you need to get it our of your system. During our visit (August) there were plenty of street parking and didn't even need to use valet. I would stay here again.
- 1/5
Definitely recommend a new group of people in the valet area because my car was damaged. I have it on video that it was not damaged prior to being there but nobody wanted to hear that they made up a ticket and told us there was nothing they could do. It's just disgusting
- 5/5
Clean room
- 5/5
Very friendly staff. Great service. Made us feel very welcome. Fancy modern room. Awesome shower !
- 5/5
Close to dining and shopping.
- 5/5
Clean, quiet, good service, and valet parking was very convenient, would stay again.
- 5/5
Nice hotel
- 3/5
My daughter Alivia went to purchase coffee and water at the marketplace and told them that she had a $14 credit from Expedia and they said they would take care of it. But I received my receipt from the hotel and was charged $7 and not credited. She also did not receive a room upgrade.
- 5/5
I loved the beds, the area was safe and very walkable. It was perfect for our concert and we were able to walk there and back. Staff was very friendly and we were able to check in early. Hotel was very clean and the rooms were recently remodeled.
- 5/5
The stay was nice and the staff was amazing
- 5/5
The room we had was impeccably clean, as was the whole place. Would definitely return. We checked out on a Sunday morning, and other than the hotel breakfast buffet, which was very good, we couldn't easily find other local options within walking distance that day
- 4/5
It was lovely overall, except I wasn't a huge f
- 3/5
Everything else is great
- 1/5
Poor Housekeeping: The room was not cleaned even once during the stay, despite daily housekeeping being a standard expectation at any hotel. No Room Service or In-Room Communication: There was no room service available, and we were unable to call the front desk from our room. For any assistance, we had to physically go down to the lobby, which was extremely inconvenient. Mishandled Food Delivery: Before ordering food via Uber Eats, I called the front desk to confirm the process. Alan from the reception assured me I could have food delivered and pick it up from the lobby. However, when we arrived, the food was missing. We have photo evidence showing the delivery was made in the lobby. The hotel staff denied receiving it and refused to take any responsibility. We suggested checking security footage to trace what happened to the order, but this was dismissed. Key Card Issues: Our room key stopped working both days. We had to return to the front desk multiple times to get it reissued, which was frustrating and unnecessary after long travel days. The lack of cleanliness, poor communication, mishandled food delivery, and unprofessional behavior from the staff made the experience thoroughly disappointing. I do not recommend this hotel and hope management addressesthis
- 4/5
The staff where good though we requested housing which was not donr at all
- 2/5
However, the parking experience was extremely disappointing. I paid $50 for parking, but after checking out, it took nearly 30 minutes just to get my car back. For such a premium rate, I expected a much smoother and quicker process.
- 1/5
The room smell bad and also the bed sheets smell like it hasn't changed after another guest left , and also the breakfast was not good at all.
- 5/5
Loved that it was block away from the river and walkable to downtown
- 5/5
Everything is great
- 5/5
Great location. Spacious rooms. Easy to get to areas of interest
- 5/5
Overall, very satisfied with our stay. Staff was very welcoming and helpful in the answering of various questions and concerns. Property was very well-kept, and clean. Truly have nothing bad to say about our stay, however, note; there is no self parking on the premises. Either pay 50-60$ for valet, or put your vehicle on the street. We lucked out and were able to park on the street for free due to the times and day of the week. So many good spots for food around the hotel.
- 4/5
Service was great, room was wonderful. Only thing I could complain about is the breakfast spread. Definitely not worth $15 each so if you stay here just walk down to Drip Drop coffee and get some real food for the less. Everything else was great, valet service was $50 for overnight which I don’t think it too bad at all.
- 5/5
No breakfast was included and limited choices in lobby for food. Location was great. Close to max lines and some buses to get around.
- 5/5
We would have preferred there being prices listed for the lobby market as we had to ask the front desk about every item and prices were all over the place.
- 4/5
Nice place. Parking is a bit challanging.
- 4/5
Rooms are well sized and well designed. Every floor has a hydration station with filtered water and ice. Bottled water was provided every 2 days during housekeeping, which was much appreciated given the hot weather.
- 4/5
Parking hard
- 5/5
Clean yet minimalist design for staying during weekend getaway
- 4/5
It was well done but not inspiring in any way
- 3/5
The hotel was decent. There was an initial mishap where the toilet seat cover came completely off, but the staff gave us another room. The second room was decent. It took a while to cool down, unlike the first room that already felt chilly. The bathroom also had sliding doors and lacked
- 3/5
Hotel again.
- 5/5
Very comfortable, modern room. The shower was very nice!
- 4/5
The front desk staff member was not very friendly when we arrived or checked out. Almost as if we were bothering him. Lastly, the shape of the square toilet was awkward to sit on and uncomfortable. Other than those things, the property and rooms are updated and modern. They have several shopping and dining options in walking distance of the property.
- 4/5
Parking too expensive. Breakfast buffet fine, not great. No pricing in their little in- house market. Staff was very friendly- particularly the valets. Bar had very limited hours.
- 5/5
Kind and helpful staff from desk to bar to service to maintenance.
- 4/5
The bed was very comfortable and the location conveniently downtown.
- 5/5
Excellent service. Renovated, new. Clean and spacious.
- 5/5
The gentleman who checked us in was amazing and got us a room even when AC was down in some of the hotel. Beds are super comfy and the room was very clean.
- 5/5
Nice room, nice shower, great water pressure, very walkable convenient location and close to transit options if walking isn’t for you. Staff was nice and rooms were pretty well soundproofed. Mattresses could be a lot comfier but I’d consider staying here again.
- 5/5
Nice hotel with comfortable beds.
- 5/5
Friendly staff.
- 4/5
A/C on entire floor broke down and we had a very hot night one night and had to move rooms the next morning.
- 5/5
Close to everything downtown
- 5/5
.
- 4/5
Hotel was avg. nothing great. Expensive valet service but easy street parking
- 4/5
Friendly professional front desk worker—asset for AC.
- 4/5
Property was clean and room was nice. We did not eat or drink anything from Hotel so can not comment on that. As far as Booking, was a little different from what we were first given. Booked a room with a sofa couch and view of river is what it said on Expedia. We received a room on the 4th Floor with no view of the river and no sofa couch/bed as we booked. Went to front desk and spoke with Jack. He made it right by placing us in a room with the couch/bed as we needed it for your son. He also moved us to a room with a clear view of the river as stated when we booked. Make sure and read the parking situation as the Valet did not explain it very well to at all. (Glad I looked ahead of time) Yes you must pay for Valet and they charge you for oversized vehicles. Only other issue I have, but most hotels are now doing this (BOO) Maid service is only every other day and was not even an option for daily service. (I asked) That always is a negative point with me as when traveling that is part of the experience is clean and fresh linen daily. Overall I would stay again at this property.
- 4/5
Enjoyed time there
- 5/5
Their pillows are awesome
- 5/5
Very clean and new. In a safe area too, which was nice, and right across from a parking garage.
- 5/5
Clean and friendly staff
- 5/5
I had a wonderful experience at this hotel! The location was perfect, making it easy to explore the area. Breakfast was delightful—every bite was delicious! Additionally, the customer service was outstanding, making me feel truly welcomed. I can't recommend this Marriott enough!
- 3/5
The place is clean and at a great location. Breakfast was good but they need one other person working the breakfast area. The poor girl was having to do everything and the supplies were getting low so it would take some time for her to catch up. Also the sink in the room was having a hard time draining
- 4/5
It was a nice place to stay
- 3/5
We only stayed one night. Hotel always had a line to get in the elevators. Ate at the bar downstairs and there was only one server so it took forever no fault of hers. She should have had help. It was way too much. Drink was bad I couldn’t even drink it and the food was mid at best.
- 4/5
Nice place, great location, limited on-site food options, bed pillows were too firm.
- 5/5
Great hotel.
- 5/5
Great spit at a wonderful price!
- 4/5
It was nice except they didn’t clean the room and parking is expensive. We were pretty much forced to use valet parking.
- 3/5
bathroom was very unprivate. weird glass walls that let light into room if had to use bathroom in middle of the night. strange AC plugs. awkward HDMI input on top of wall mounted TV with big sign showing where... hotel just didn't have an inviting feeling.
- 5/5
Clean and staff was top notch
- 1/5
Horrible experience at the hotel, the room wasn’t ready at all. Empty soap bottles, shower door doesn’t close, no refreshment service for all 4 days of stay. Staff never cared to assist even after constant requests. Terrible service!!
- 3/5
The tv was broken and the remote didn’t work. We told front desk and they moved us to a different room. We had the same issue, we just ignored reporting it. They told us they had a high volume of people coming in so there wasn’t much we couldn’t do
- 4/5
The hotel was super clean - the only bad experience was breakfast on Saturday. We arrived down around 9AM and there was hardly any food left, there were dirty dishes everywhere, no clean silverware, no glasses for water, yet we were still charged $15 a plate. Very disappointing for a Marriott.
- 5/5
Very clean rooms, sleek design and accommodations. Friendly staff
- 5/5
Vẻy good and clean.
- 5/5
A great hotel, received a free $15 credit with stay, upgraded to a higher view, cute little breakfast spot behind the slab of wood, nice shower in the bathroom. Just an amazing location!
- 5/5
Was clean & staff was very friendly & helpful!
- 5/5
Felt very clean and was in a good location for downtown Portland.
- 4/5
So good! Did a good job of being helpful with the chaos of the starlight festival happening at the same time.
- 5/5
This hotel was amazing and special thanks to Alex at the front desk as he was so helpful with everything. The only beef I had with the property is that I feel like there should be a microwave in every room and maid service every other day is just not acceptable.
- 5/5
Really liked the hotel and great location!
- 4/5
Floors had this weird rippling in the vinyl.
- 4/5
Very close to shopping and dinning. Clean streets and quiet at nights.
- 4/5
The property was very nice and quiet. Like the destination because you can walk to different places
- 5/5
Great service and nice room
- 5/5
The location is great in downtown Portland, close to public transportation
- 5/5
Very clean property and rooms
- 4/5
A solid budget choice which offers nice, but basic room furnishings. There are typically no storage drawers for clothes except for 2 small drawers under the fridge compartment. We asked for additional hangers and green tea…they were provided quickly. Hotel location was great for walking around downtown.
- 5/5
Lovely area to stay in far enough away from old town to be away from homeless my car was completely safe never had a worry and property was beautiful
- 4/5
Great location everything is walking distance.
- 4/5
Great front desk people
- 5/5
Nice area for shopping.
Frequently asked questions about AC Hotel by Marriott Portland Downtown, OR
Does AC Hotel by Marriott Portland Downtown, OR have free Wi-Fi?
Does AC Hotel by Marriott Portland Downtown, OR offer parking?
Does AC Hotel by Marriott Portland Downtown, OR have meeting spaces, conference centers, or conference rooms?
Does AC Hotel by Marriott Portland Downtown, OR have a fitness center?
Where is AC Hotel by Marriott Portland Downtown, OR located, and how walkable is the area?
What's nearby
- Oregon Convention Center 1.0 mi
- Portland Airport 6.2 mi