The Duniway Portland A Hilton Hotel

Wifi was a bit patchy.

Exceptional

We often have great success in this location and the kids love the pool

Location and restaurant The room was shabby. There was no internet on the tv.

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The staff was over the top and helping us in any way. Very friendly. You felt very comfortable throughout the stay. There needs to be a little bit more lighting in the bathroom. It was hard to see.

The staff was really great. The rooms were unbelievably roomy. The rooms were clean and the beds were comfortable. Needed more light in the bathroom.

Great location, and onsite parking is super convenient.

Absolutely beautiful property, as pictured, safe and very clean area. Breakfast and coffees from the restaurant were also delicious.

Very nice hotel. Had character. Excellent bed and pillows.

Very nice hotel. Had character. Excellent bed and pillows.

Lovely stay

Everything! N/A

Everything! N/A

The location was perfect for our stay. The hotel was very nice and clean, very fancy looking. The beds very comfy and soft sheets. The restaurant breakfast was delicious. The gym was great. Easy parking right next door and a lot cheaper than most places. The rooftop courtyard was really cool, it was a perfect night to check it out. Our room opened up to the rooftop courtyard, so I didn't really feel comfortable having the curtains open. Not a huge deal though, and the courtyard itself was pretty cool. For the life of me, I couldn't get the fancy coffee maker to work, even after reading directions and watching how to videos. I'm still thinking about that defeat and what the coffee would have tasted like.

The location was perfect for our stay. The hotel was very nice and clean, very fancy looking. The beds very comfy and soft sheets. The restaurant breakfast was delicious. The gym was great. Easy parking right next door and a lot cheaper than most places. The rooftop courtyard was really cool, it was a perfect night to check it out. Our room opened up to the rooftop courtyard, so I didn't really feel comfortable having the curtains open. Not a huge deal though, and the courtyard itself was pretty cool. For the life of me, I couldn't get the fancy coffee maker to work, even after reading directions and watching how to videos. I'm still thinking about that defeat and what the coffee would have tasted like. ?

Was clean, centrally located, and parking secured 24hrs a day. $4.00 for a bottle of water? Should be complimentary in each room. We need water like wtf?

I loved how clean everything was — both the lobby and the rooms smelled fresh and spotless. I absolutely loved the blackout curtains; they are the best I’ve ever experienced in any hotel. The beds were extremely comfortable, and so were the pillows. The location is perfect, close to all the nice spots in downtown.

I loved how clean everything was — both the lobby and the rooms smelled fresh and spotless. I absolutely loved the blackout curtains; they are the best I’ve ever experienced in any hotel. The beds were extremely comfortable, and so were the pillows. The location is perfect, close to all the nice spots in downtown.

Was clean, centrally located, and parking secured 24hrs a day. $4.00 for a bottle of water? Should be complimentary in each room. We need water like wtf?

Exceptional

Very good

My partner and I stayed here during a conference and we had a wonderful stay. The rooms are spacious and we had amazing views from our upper level bedroom. We also learned that we were insulated from surrounding noise when we talked to colleagues who’d stayed at other hotels in the area. The bed was comfy and there was plenty of space to have coffee in the room. The location is amazing, a block from Pioneer Square. The gym is small but had everything I needed for cardio and strength and it was nice to have an indoor pool. The one con was that the shower had low water pressure but this wasn’t a big deal for a few days. The staff also went above and beyond with the manager coming personally to help me with the coffee machine!

Everything was excellent. The staff was exceptional. Location worked out perfectly. The only complaint I had about the whole stay was that the showers had about as much water pressure as an eye dropper.

Everything was excellent. The staff was exceptional. Location worked out perfectly. The only complaint I had about the whole stay was that the showers had about as much water pressure as an eye dropper.

Yes, everything was outstanding.

Staff was so lovely. Front desk person at check in was absolutely amazing! Shower was kinda grimy with black, squishy build up all between the floor tiles. That was the only thing I had complaints about.

Shower was kinda grimy with black, squishy build up all between the floor tiles. That was the only thing I had complaints about.

Drop coffee was ok, cappuccino was excellent

Hotel was great, perfect lounge with a happy hour to grab a drink and hang out while on your laptop, central enough in downtown to walk to many a place and grab a bite, clean room, polite staff

excellent restaurant

No YouTube or Netflix, jus a life tv with many ads.. and no hot tub, pool was cold

great ambience and super helpful staff. will definitely stay again!

Was unaware of breakfast if there was any. The room was okay, pretty beat up to be honest. But overall it was a nice place, my one visit was good, not great . Great views though

Superb

Beautiful hotel! We will definitely be back to stay again

Thank you for an amazing stay

Hotel is in a good area. Pool and restaurants are good. Staff are not friendly. Some staff members were rude

Area was nice, hotel overall was ok. The refrigerator didn’t work, the “safe” in the room didn’t work, the hair conditioner didn’t pump. Water in room (1 cheap bottle water) was $4. Some mornings no coffee. Was ehhh ok.

Staff was great and super friendly. My complaints are that the room was not super clean. The bathroom sink was filthy, and you could see water stains on the shower from previous use. A lot of the walls had noticeable paint chips and the bed frames were extremely worn out and pealing. Also, although the elevator says you cannot use it without a keycard 99% of the time you could go in and press a button without scanning the card and it would work. From a safety standpoint I wasn’t a fan of that. As far as location this hotel is very central to downtown and it was $35 a day to park in the garage which was cheaper and safer that areas near by I felt.

Clean room friendly staff

Service is what makes highly rated hotel stand out. This was sorely lacking. A line up to the door at check in with 1 person working and that one person not very friendly made for a horrible check in. No answer any time we called front desk or housekeeping - room was lacking extra blankets and drinking glasses. We had much better luck with the AI texting as at least they sent someone to check why our heat was not working. We sent a text at checkout to have a luggage cart brought to our room only to be told sorry, we are busy come get it yourself! 4.5 star… really. The room was clean but rough shape. The headboard was a soft fake leather and it had huge unsightly gouges and scratches all over it. There was a coat peg board on the wall and some of the pegs were broken off. And our heat didn’t work! They have it set it so you cannot go higher than 73. It was snowing and cold! Maintenance had to come and bypass the setting so we could turn it up. The location was about the only good thing I can say about this hotel. We felt cold, ignored, and definitely not pampered as we usually are at 4.5 star hotels. Do better Hilton or lower your rating.

The room was in an OK condition. Biggest drawback was the t v not being accessible with streaming services.

Excelent service

Super comfortable beds and a beautiful hotel!

From our check in to check out, it was a great stay. Staff customer service and rooms were well above average. Happy to recommend this hotel to others.

The Duniway never misses. Relaxed vibe, wonderful views, nice pool, good dining, and kind staff. Something hotels like the heathman could learn from as the Duniway keeps up with the times. Will return again.

Amazing. Staff was very helpful and responsive to all our needs

Amazing room and service.

Great hotel, great location , great stay.

Room was clean, but disappointed in size of the beds and small bathroom.

Amazing facility and Friendly, courteous staff. Excellent stay !!!

Gal at the desk was great, as usual.

What stood out: friendly staff, clean/comfortable room, beautiful views, and easy parking access.

Courteous staff, quick check-in, nice room.

Hotel was beautiful. The staff was very friendly and helpful. Loved the location, we were ablw to walk around everywhere.

Nice area, friendly people

Rude service cant watch tv only live tv pool is cold and not what i paid for

Unfortunately we did not have a great experience at this hotel. To begin with the room advertised on Expedia said their was a tub but it room had no n tub. The staff at the Hilton said it was incorrectly advertised because only their queen rooms had tubs and ours was a queen. Secondly ,Our room was directly across from the elevator making it impossible to sleep with all of the noise of dogs, children and rowdy guests. We were offered another room from the noise but again there was no tub and it was almost midnight and we were already settled in. My conversations with the online staff did not handle my complaints well. We will not stay here again

We did not get the rooms requested. Also there was a $75 per night per room upfront charge that had to be paid as soon as we got there. Not just a hold, they charged my card fully. So for the week for 2 rooms was $900 upfront after already paying for the rooms. This charge isn’t listed anywhere, was very unexpected considering the amount of conversations I’d had with the hotel prior to arrival, still hasn’t been refunded.

The only downside is there was some miscommunication with the hotel staff and the amenities offered. We were told the bar and lounge was open until 1am. It was about 11:30 when my friend and I sat at the bar downstairs, all we wanted was a hot chocolate lol. We sat for about 10 minutes before the bartender appeared and then proceeded to completely ignore us. He didn’t make eye contact or speak to us whatsoever, just cleaned up and walked out the back to never return. We sat for probably another 15 minutes before the lady at the front desk finally mentioned they were closed. Let me also say there were other guests that had just been waited on and handed drinks. Huge bummer!!

Close to the concert hall and lots of good restaurants.

N/a

There was no breakfast provided! Only room service that was at an additional expense. The room needed a refresh: Peeling paint on the bathroom ceiling, Headboards looked like they had been clawed by an animal. Wall paper in hallways was keyed and torn.

Staff was very very nice, place was well put together and clean. Celebrated our anniversary and staff brought a cake up to our room, very grateful for you guys for making our stay amazing! Will be back and highly recommend

Great staff! Excellent location!

Excellent property. Clean.

Always stay here because it’s a reasonable price and I like the parking connected to the hotel

Very clean, very friendly. Great location. Indoor pool is lovely although a little cold. Onsite bar and restaurant was fantastic.

The lobby is fun with a nice bar and restaurant. The room was very clean and comfortable. It's right downtown so very easy to hop on the Max to get places.

It was very nice.

Great location and facilities

Breakfast was not free

Great experience

Good location

Great location with attentive staff.

B

Located in a nice area of downtown, with a bar, restaurant, and a parking garage right next door (or valet!) The rooms were clean, spacious, had a stand-alone desk and couch. The dinner and breakfast were really good too, and friendly staff! Will stay here again!

Everything was great!

However, it could use some updates. In a top-floor king room, there was a weathered couch and headboard, missing chunks of material or paint. The ceiling looked like it had messy, silly putty in a bare hole. Hooks to hang clothes contained old, dried glue. Lastly, there is no smart TV, just an outdated cable one; this is one of the updates that is most needed. I will return because I love the space, but these are the reasons I didn't give the full five stars.

love the location and walkability to downtown and PSU campus

Room was clean. Nice location

Good hotel. The negative was the restaurant doesn’t operate tor lunch. Overall good business traveler place to stay.

Parking could be better. But otherwise an amazing hotel and had a great stay.

Lovely stay! Delicious restaurant, enjoy small but warm swimming pool, and outdoor lounge patio area!

Liked the walkability, the bar, and overall room design. Didn’t like that the advertised “large TV” had no internet connection for streaming. Also the room was dimly lit, and the water pressure in the shower was low.

the hotel was very nice. the receptionist was really nice as well. however, the bartender wasn’t friendly whatsoever. i asked what he recommended and he said in a tone “ i don’t know what you like.” that was the only bummer.

Nice but my room 2034 had a rough life. It was also a long walk from the elevator with my bags.

The hotel was located in a very nice area downtown, and very walkable.

Beautiful hotel kind staff, very happy with my stay

Great hotel in a really great location! The hotel is surrounded by so many great restaurants and shopping options, however the hotel is very quiet which is great. The area is also safe and walkable, and the rail service is available just a block away. I will definitely be staying again on my next trip!

They were very nice & accommodating

Amazing location and hotel to stay in Portland.

The rooms were clean and staff were friendly and accommodating. A lot of dining options and high end shops around the area that’s walkable.

Great

It was ok. Parking was tough

Elegant would be the only word to describe Dunaway! We loved our stay here as always.

This property was perfect from the staff to the accessibility

Loved the hotel! Great for families. The restaurant had a great brunch and dinner menu. The lobby bar was beautiful but the main bartender was SO RUDE. He looked miserable and would just walk away in the middle of your order. I was stunned with his behavior. Other guests were also complaining about his service.

Good position in the city

Great location for exploring downtown. Hotel was clean and comfortable. They did have onsite parking but it was very tight for large vehicle. Probably no worse than any other downtown location.

Great

Great room and fantastic brunch!

Front desk staff was great and very friendly. The bar staff member was extremely slow and the bartender was not welcoming and seemed to have no urgency. We ended up leaving because it took so long.

Elevators need checked or something

The coffee maker in the room was funky and a bit difficult.

Great location, clean rooms, small pool

Comfortable, spacious, great location, great service. Our second time staying here and both times have been excellent. The facilities/maintenance staff especially went above and beyond on a request. Big thanks to all!

The room was spacious and tv large. Very Portland themed and easy, walkable area for shopping around.

Excellent location in Portland

Always love the Duniway. The staff, food, room, and the parking!!

Nice hotel

The beds were comfy and the TV, shower, and lobby were nice, but for the price it was an average value at best. As for the patio that tempted me to book, it was an attractive space but the seating was pretty worn out and uncomfortable. I am guessing this hotel was great at the time it opened, but it needs TLC, or to lower its rates to match its current state. I regret that I chose this relative "splurge" as a special treat when I could have stayed at the Heathman or The Nines for a similar price, or the more comparable Bidwell or lovely Dossier for significantly less. This mini-vacation was a consolation prize for the milestone Vegas b-day trip that BFF and I had to cancel because she recently suffered a house fire, and it was not the luxury experience I had hoped for. *I have also stayed at The Benson, Woodlark, Deluxe, Vintage, Royal Sonesta, Zags (similar upkeep issues but way cheaper), Hi-Lo, and Vance. I am probably the LEAST likely to return to Duniway unless they were running a big promotion. Not a bad hotel, just a poor value compared to competitors. (Nice staff!)

Nice pool and gym. Little loud at night with doors, but overall a good stay.

The bellman Shaun was outstanding. Very personable, happy to help me with 3 kids. Made each one of feel welcome and had lots of knowledge about things to do. The dine-in option is terrible, it isn’t clear what the stipulations are. It’s basically uber, except with uber I can at least contact the person bringing the food. The menu to choose from lacks an option to ask for things like napkins or extra silverware. There is no direct contact to the dining option and you have to go through hotel staff, responses took between 15-20 min. Our pizza from the dine in option wasn’t cut and we asked to have cutlery brought up and were told to go to the hotel restaurant (which we didn’t order from). I was one adult with three young children and couldn’t exactly bring everyone downstairs for things like a knife or ranch (which the order included but didn’t deliver). We ended up ripping it with our hands. I had also mentioned we were there for a birthday stay, asked where I could find a good desert and again was told to basically go downstairs and ask the restaurant myself. There is basically zero room service for anything outside towels or robes. Before Shaun was able to come meet us, I was told to come downstairs and “maybe grab a luggage cart” because the front desk wasn’t sure there was one. i requested valet bring my car I noted a specific time and they brought it almost 20 min early, it felt very rushed. Don’t go expecting typical hotel experience for this type of establishment.

Great location, convenient parking in the same block. Lobby bar, coffee shop and restaurant all very convenient. Location, location, location!!

Outside seating area and breakfast were fantastic. Great spacious room.

Very nice property! Would definitely stay there again the next time my wife and I are in Portland.

Hotel overall is a good place to stay. I would have liked a better atmosphere at the bar and maybe a little more friendly. Bartenders were novice mixologists.

I loved the art and decor of the building.

Beautiful spacious room with very comfortable bed and good pillows.

We had the best time during our stay here. Ideal location, great places in walking distance, and awesome hotel/staff! Highly recommend and we’ll be back

All was great but they could have used another server in the bar for a Saturday night.

Great place to stay in downtown.

Check In was smooth and hotel was nice and clean. Will be staying again

Don't forget People make the difference Hilton.

I also loved the on-site dining; the food was fantastic and featured some great local flavors. Plus, the hotel is in a prime spot, making it easy to explore all the fun things Portland has to offer. Overall, it was a wonderful experience, and I can’t wait to come back!

We loved it

It’s in a great location and has good charm and character. Very nice friendly desk staff, restaurant staff not so much. Excellent attached parking.

Front desk was not friendly and kind of rude, and in the shower there’s no floor mat, and I have to use the hand towel on the floor, it didn’t really meet what I expected. Will not come back again.

We had an average stay. Lobby was nice. Room was in a little bit of disrepair. Paint peeling and damaged furniture. Bathroom needed to be renovated. Valet was very slow.

K

Rooms were meh. Bathroom shower had some mold in the grout. The restaurant was amazing for dinner…didn’t get to swim in the pool. Need better blankets on the bed… they were thin. I hate that. I don’t think I’ll go back to stay at the hotel but the restaurant was worth going back to for dinner again.

Wonderful downtown location. Vintage vibe with comfortable bed. Security was well executed. I would stay here again.

I really enjoyed the Duniway. It's a nice hotel with large rooms, comfortable beds and modern amenities. Unfortunately, there was a mix up and the hotel did not provide housekeeping at all during my 3-night stay. For some crazy reason, I thought hanging the YES side of the card on my door meant I wanted housekeeping, but after returning to a dirty room again on my last night, the staff informed me that Hilton has a policy of not entering a room when a card is hung on the doorknob regardless of the message. You read that right—apparently a door hanger communicates to the housekeeping staff, that they are NOT to enter the room—whether it hangs on the "Yes" side or "No" side. You would think Hilton Hotels had figured out the Do Not Disturb sign by now.

Nice standard Hilton Hotel experience

Lovely property and accommodations

great location , ample parking onsite . will definitely consider this hotel again when back in the area. Loved the Downtown layout :)

I really liked this property, My only concern is the lack of ability to fill a water bottle. In a time when we are drowning in plastic, having $4.00 plastic water bottles as the only option for filtered water is a real bummer. Everything else was great!

Below expectations

Nice hotel. Portland is looking much better than even a feq month ago.

Excellent

Very nice room. We also had breakfast at the bar and it was wonderful.

Also, we were told we may be able to check in early, but if you leave the lobby, you will miss out as its first come first serve. My friend and I flew in at 9 am and opted to try for early check-in and kept being told to check back in an hour. We decided to just order a drink at the bar at 2:30, but they didn’t serve alcohol or food until 4, which was check-in time. I wish there was some sort of list and the hotel would contact you so you could leave to explore the area without missing an early check-in room. Otherwise, nice employees and fantastic room.

Person who checked us in was positive and helpful other staff were not. Couldnt figure out the coffee pot and no one would help us figure it out. We had fire alarm and i had to walk down 11 flights of stairs nearly killed me.

The staff was very lovely and attentive, especially to my 7 year old.

Lighting was not good in the rooms and bathroom was small but amenities were awesome.

It was a good start friendly cleaning staff front door staff was a bit rude, the girl with the short hair. But it didn’t take anything away from the experience. Good romantic hotel

Older hotel, missing items from the room, like coffee cups. Small ice maker that is heavy as hell. Ice machine making small cubes & dissolving faster & turning your drinks to a diluted substance. Bathroom has limited stuff, just a hand soap. Had to call number of times too a guest service for stuff. Not impressed at all.

I absolutely loved the Duniway a Hilton Hotel! From the moment I drove up and an employee/valet helped me figure out how to get into the parking garage with ease. The parking garage was so convenient, easy in and out with motel key. Easily accessible. The room was so nice, extra large tv, coffee maker and great view. No noises heard from other guests. Overall 10/10 will definitely stay there again! Oh and the lobby always smelled soooo good! Don’t know if it was an air freshener or what but smelled so good! The pool and fitness center were clean and spacious as well!

Me gustó el hotel

Front desk staff and restaurant staff were excellent. Very good breakfast service and food.

Clean rooms

The check-in experience was quick. Every employee we encountered was friendly and helpful. The rooms were comfortable, cozy, and had everything we needed.

Some stuff should are missing in the hotel soap, and other related

Great Stay! Always a friendly face greeting us at the front desk.

It was a great stay.

Great weekend getaway that is close to a lot of walkable shopping and restaurants. My only request is for the indoor pool to be kept at a warmer temperature.

My first time staying at the Duniway. I enjoyed my stay very much. The staff were very helpful and the amenities were excellent. I enjoyed the Mayrose dining and bar service. The room was clean with comfortable beds and a great view. I plan on staying here again when I visit Portland.

Had a great stay with my family.

I love that they used texting to answer questions it was super convenient and fast!

We very much enjoyed

Great!!!

Idea location for exploring downtown Portland. Five minute walk to indoor shopping malls and mass transit.

They charged me for valet parking when I self parked. There goes $20 extra. Also staffing is extremely rude. They almost look like they’re gonna roll their eyes when you ask them a basic question.

Great place to stay in downtown Portland and close to a lot of the restaurants and cafes. Rooms are large and spacious which I loved.

Renovation, location

Great place to stay!

The heating and AC make a lot of noise.

I go to Portland once a month to visit family and the Duniway has been one of my favorite hotels until this experience. I like the location. All the rooms have the really cute turquoise couch. There is a pool. But this time it was really loud. Drunk people woke me up at 1:30 in the morning. For a long time during the pandemic, the bar wasn’t open, so I was excited to try the restaurant. The food and drinks were overpriced and mediocre. But the primary reason I will never stay at this hotel again is because I woke up in the middle of the night and I saw a tiny roach in the bathroom. I texted the staff right away and was told that the manager was notified and then I heard nothing else. This hotel is too expensive to be this trashy. Also, it’s Portland. It’s not really a climate where roaches are prevalent. There is no excuse for that and then on top of it to not even have it addressed felt crazy.

Very nice hotel stay

Decent pool and fitness area. Room was clean but the handle on the shower faicet was broken. We did not mention this until our departure. Staff was friendly and helpful. Hallways were

great hotel in the perfect location. affordable!

The location is unbeatable in the heart of downtown. Confortable room. Kind staff.

The rooms were nice enough, but dated. Cheap wood veneer surfaces, scratched headboard, rust running out of the overflow in the sink because the sink was installed backward. Refrigerator but no microwave. Room had decent amenities, large newer tv and a comfortable couch as well as desk and table. No breakfast available unless you are a Hilton Rewards member. Motel 6 provides a free breakfast and microwave in the room, but Hilton doesn't..? Decent views from the 19th floor, but expect beggars and fentanyl addicts to be poking thru the garbage barrels outside or hunched over in a fentanyl induced daze once you hit ground level. Be prepared to be asked for a cigarette more than once as you leave the hotel. Feel free and drink the water bottles "provided" if you don't mind seeing a $4 charge per bottle show up on your invoice for a bottle of Niagara that sells for 38 cents at the grocery store.

Perfect

Beautiful lobby, clean rooms and friendly staff. Second time staying at this property and will return anytime I visit Portland