SpringHill Suites by Marriott Portland Airport
About SpringHill Suites by Marriott Portland Airport
SpringHill Suites Portland Airport is located in Portland, 8 miles from McMenamins Edgefield and 10 miles from Oregon Convention Center. With free bikes, the 3-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom. The hotel features an indoor pool, fitness center and free shuttle service. All guest rooms at the hotel are equipped with a seating area and a flat-screen TV with cable channels. The rooms will provide guests with a fridge. SpringHill Suites Portland Airport offers a buffet or continental breakfast. A business center and vending machines with snacks and drinks are available on site at the accommodation. The reception at SpringHill Suites Portland Airport can provide tips on the area. Mt. Hood Community College is 10 miles from the hotel, while Moda Center is 11 miles away. Portland International Airport is 1.9 miles from the property.
Amenities
- On-site parking
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Valet parking
- Bar / lounge
- Café / coffee shop
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Multilingual staff
- Full kitchen / kitchenette
- In-room refrigerator
- In-room microwave
- Pool
- Spa / sauna
- Wheelchair accessible
- Public transit access
- Airport shuttle
- Smoke-free property
- Air conditioning
Reviews
The hotel is generally well-maintained and clean, with helpful and knowledgeable staff. The location is a significant pro, being close to various dining facilities and the airport. However, some guests have expressed dissatisfaction with the breakfast spread and certain maintenance issues in the rooms.
- Clean and well-maintained property
- Helpful and knowledgeable staff
- Poor breakfast spread
- Maintenance issues in some rooms
- 5/5
Front desk team especially Kia were kind, attentive, and helpful. The room was clean and well sized for our family. The airport shuttle was a great bonus and allowed us to turn in our rental on time.
- 5/5
Devyn was so helpful and friendly. He made sure
- 5/5
I had a wonderful stay at this hotel. The staff was very friendly, the rooms were clean and comfortable, and the location was excellent. I spent a week here and would happily return. Highly recommended!
- 5/5
Exceptional
- 2/5
The air conditioning in the room it’s blowing moldy air and smells bad being dangerously for body, breakfast pour, service very slow, we had have to wait longer till come bring something, to eat…sorry….
- 5/5
Amazing stay
- 3/5
Room’s outdated
- 2/5
It was advertised as having an indoor pool and when we got there we were informed that it wasn't working. That it had been down for weeks.
- 5/5
I was a little worried since it was below the average price for other hotels in the area but they exceeded my expectations. The staff were very friendly and helpful. Our room was roomy and clean. The free breakfast had a great variety of choices. Extremely satisfied. Would definitely stay here again!
- 5/5
Great
- 5/5
Everything was fantastic from the first day we enter friendly staff, breakfast was good only thing is the parking not too many stalls. Overall my family loved this place. This is our third time staying here in Springhill Suites.
- 5/5
Clean and comfortable, this is my go to place when I stay in Portland.
- 5/5
This hotel is very clean and all staff were great.
- 5/5
Very clean, nice, welcoming staff, good breakfast, everything that we needed. Will definitely stay here in the future.
- 3/5
We chose this hotel specifically for the swimming pool, but unfortunately it was under maintenance during our stay. This was not communicated to us in advance. Had we known, we would have booked elsewhere. Our kids were really looking forward to the pool and were quite disappointed.
- 5/5
Good breakfast and great staff
- 5/5
The staff was amazing! Kai who helped us arrange and pick us up from the airport with the shuttle service was amazing. Alex at the front desk upon arrival was really friendly and helpful. He helped arrange or departing shuttle. Thanks so much for a wonderful quick experience for our family’s long layover.
- 4/5
First of all I choose this hotel because I looks nice in the pictures, and because I travel with my kids and when we stay in hotels they like to go swiming in the pool, we check in they where exited to go swiming and oh surprice "POOL was under maintenance" my kids hot really upsed, other than that everything was perfect really clean and awesome staff!!!
- 2/5
The pool was closed, toilet overflowed all over my clothes had to wash them
- 2/5
The room was big and nice The pool was closed, toilet overflowed all over my clothes had to wash them
- 3/5
breakfast menu was good on the first day. room was clean and air-conditioning is good
- 4/5
Good breakfast options
- 5/5
I loved the stay. The staff was friendly and the hotel was well secured
- 5/5
The SpringHill suites by Marriott Portland airport has a great breakfast and nice quiet rooms. It has friendly staff and is conveniently located near the airport with both fast food and dine in restaurants as well as shopping areas in the area. Highly recommended.
- 4/5
The room was very large! Two beds, a living area and a small sink/fridge in addition to the bathroom.
- 3.5/5
The location was good for sightseeing and the cost was family friendly. The pool wasn’t always in use, which isn’t a huge thing, but definitely disappointed the kids.
- 3.5/5
The location was good for sightseeing and the cost was family friendly. The pool wasn’t always in use, which isn’t a huge thing, but definitely disappointed the kids.
- 4/5
Overall the stay was good can’t really complain . We had very Friendly and helpful staff, decent breakfast buffet, but rooms could use some updating. Also weird that we had to pay $10 a night for parking in addition to the cost of the room.
- 5/5
Great breakfast
- 5/5
Every thing was great
- 5/5
Everything is ok. Room is clean. Staffs are helpful. Only complaint is occasional trains honking and plane noise at late night.
- 5/5
Spacious. We have a family of five and everyone had a comfortable place to sleep
- 5/5
It was an awesome experience to stay at Springhill PDX.
- 5/5
The room was very nice. It was clean and had everything I needed. There were a few good restaurants nearby too. I really enjoyed my stay there.
- 5/5
N/A
- 5/5
Friendly staff clean rooms & property also free airport shuttle
- 5/5
The staff was very friendly and everything was clean. Would definitely stay here again.
- 5/5
Breakfast was good, waffle machine was amazing and fresh cookies through the day. Room service was wonderful and rooms were clean
- 5/5
Amenities and clean room
- 5/5
Great location. Close to all the stores we normally shop at. Friendly staff. Room is clean. Kids love the pool and the breakfast is a bonus.
- 5/5
Nice staff- Nice Breakfast
- 5/5
Room was clean.
- 5/5
The room was clean and spacious enough for my family. Enjoyed the free breakfast and amenities in the room ie refrigerator and microwave. Staff was very helpful.
- 3/5
Apparently you have to ask for room service at check in, and we weren’t aware parking is $10 a day until after we checked out. Elevators are slow and sketchy. Staff is nice.
- 1/5
This hotel is outdated, things are falling apart (for example, closet doors missing hinges due to improperly repairing over the years, the trim on the corners is not fully secured anymore, mattresses are old, uncomfortable and not like most hotels). Breakfast is free like most places but leaves much to be desired. The bacon for example, waa no thicker than tissue paper and when grabbing it with tongs nearly ripped because it has to be separated from the grease. Just an overall, subpar hotel. I would not recommend.
- 5/5
Had everything we needed.
- 5/5
Clean, nice staff
- 5/5
Very clean and spacious
- 4/5
Staff helped me a lot with dining recommendations and places to visit.
- 5/5
Great breakfast and very friendly staff. The room was nice and clean
- 5/5
Location, clean room, spacious room, friendly staff, complimentary hot breakfast included healthy selection.
- 5/5
Clean, staff helpful and pleasant, and good location.
- 5/5
Great hotel, very clean, wonderful staff
- 5/5
Staff were friendly :) clean room
- 5/5
Clean and safe
- 5/5
Clean room and great customer service
- 5/5
Great place to stay
- 3/5
System down, took multiple staff hours to sign in after going paper first. Could have comped a little something for 45 min wait in lobby
- 4/5
The breakfast is good the room are good
- 1/5
water in the toilet kept running all night. after complaints nothing constructive came out of it. shower tub wasn't draining and during my 2 day stay, we had to take a bath with water that was up to our ankle. no housekeeping was provided and we were not told that we had to request one if need be. request to have the manager was ignored.
- 5/5
Friendly staff and clean rooms.
- 5/5
The kids went to the pool daily and often had it to themselves. There is a full gym with more than enough equipment to get a good workout in, as well as onsite laundry (though it’s $6 per load). One afternoon, as we were heading out, the kids wanted hot chocolate but they were out, the woman at the front desk overheard us talking and ran to grab some for them. The breakfast staff was also great about keeping everything clean and well stocked. Overall, it was a great stay.
- 5/5
It’s was cool
- 4/5
The only thing I noticed is that one of the Queen beds is close to the bathroom will be noisy when someone else is still in the bathroom.
- 4/5
I like everything it real comfortable there!!
- 4/5
The front desk was very nice and helpful the breakfast was good rooms where clean no problems in area overall good choice thank you
- 5/5
The staff was very friendly and excellent!
- 4/5
The room was nice and spacious. The staff was very nice. Appreciated the pack and play and free parking. We saw a sign that they were going to start charging 10$ a day for parking starting in 2026 unfortunately. The tub and pack and play had some wear and tear.
- 5/5
The hotel was amazing, it was exactly what we needed. We would definitely stay here again.
- 5/5
The staff was very nice every time I came in and went out. My room was cleaned up really nice during my stay.
- 5/5
Room was excellent for the price and easily close to the airport. Staff was friendly.
- 5/5
Fantastic staff and good size rooms.
- 4/5
Clean room and welcoming staff.
- 5/5
Love this hotel. I've stayed with spring hill several times, and am always super pleased with my stay.
- 5/5
The staff here is AMAZING! Great location to airport, downtown and short drive to Multnomah Falls! Breakfast was easy, parking was great and rooms were comfortable.
- 5/5
Yes
- 5/5
Staff was very friendly and overall great hotel!
- 5/5
Yes
- 4/5
Clean room; very courteous staff
- 5/5
Everything was perfect!
- 5/5
Clean room amazing staff and breakfast
- 5/5
Close to airport, clean, friendly staff, good breakfast.
- 5/5
Very healthy
- 4/5
Na
- 5/5
Room was clean and comfortable, easy to adjust the heating/cooling, nice work are and very comfortable bed.
- 4/5
Very busy location when we visited. Everything was good. Small issue with tub water not draining quickly enough.
- 5/5
Little shower problem
- 3/5
Needs some fixing.
- 5/5
Staff were great. Breakfast was good. Room was clean.
- 4/5
Clean room; accessible to restaurants; near freeway; breakfast menu could be better and sink and tub need work re: drainage. Overall, very good.
- 5/5
Staffs are very friendly and check in time is fast. We will book again next time/
- 4/5
Breakfast was good
- 4/5
The room only has one mirror and it’s in the restroom not convenient for a group of 5 girls.
- 4/5
Bathtub was clogged
- 5/5
Comfortable bed and pillows! Airport shuttle and breakfast was really good!!
- 5/5
The area can sometimes be unsafe specially for vehicle, also very limited choices in term of food
- 0.5/5
Bad
- 5/5
Property could use a bit of refresh but not much
- 4/5
Clean room near Portland airport, family friendly!
- 5/5
Food good, room clean
- 5/5
The staff that took care of us was really helpful and even got an upgrade on the room, which is really spacious.
- 5/5
Loved having the shuttle from the airport. Breakfast was tasty and plentiful. Staff were friendly and helpful.
- 5/5
Indoor pool was my lids favorite part
- 5/5
It was great from checking-in at 1am, getting to our room already cold, so clean, comfortable, very big & nicely renovated! All the extra amenities, shampoo, conditioner, body wash, soap & lotion provided was a plus! Breakfast was delicious and a great spread and variety! Wonderful staff, quiet hotel & comfortable beds! We enjoyed our stay & will definitely will be back!
- 5/5
The staff was so polite and professional. Room was clean and comfortable
- 5/5
Very friendly and helpful staff
- 5/5
We LOVED this hotel! We would stay here again for sure. Suites were huge, lots of rooms for our 3 girls. Breakfast was great and one of the staff went out of the way to help my neurodivergent kid by peeling her apple! Pool was warm (a but too warm but whatever) and we nejoyed the exercise room fro 20 mins today.
- 3/5
Breakfast bar was nicely above average and we enjoyed the dual tiny waffle maker. Very convenient
- 4/5
Loved it being so close to the airport! The free breakfast was good and an added touch was fresh cookies in the afternoon!!! Enjoyed the comfortable bed. Will stay there again!
- 4/5
Easy in and out. Friendly stadf. Very close to airooer but quiet
- 5/5
Very nice stay . Rooms were clean and beds were very comfortable. Breakfast was delicious!
- 3/5
No washing machine in facility.
- 3/5
No ice maker on floor. Pool not heated. No washing machine in facility.
- 4/5
Room keys didn't work at first, had to go back to front desk with all of our stuff and have them redone. Elevator is extremely slow. Very noisy due to being right in flight path of airport. The road it's on has long traffic delays apparently between 2pm and 6pm making a quick back and forth to the hotel very long. Room was clean but didn't feel like it had been deep cleaned in a while. Refrigerator didn't work, husband found after pulling it out of the cabinet that it was unplugged. Walking distance to pub and convenience store was nice.
- 2/5
Number 1 issue was the key card entry system. It took 4 tries the first day to get 2 key cards to work. Then every day after that we had to get new ones. Frustrating. The hot breakfast on weekdays was terrible. We won’t be staying there again.
- 2/5
A new bed was stolen out of the back of my truck and my back window was broken out
- 5/5
Quick and easy check in, close to airport, offers complementary breakfast, and was able to fit 5 people in a room comfortably!
- 4/5
Great pillows. Breakfast was good. Staff was friendly. Needs someplace to sit when you’re outside.
- 5/5
Good
- 5/5
Nice close to Airport but rates have been increasing.
- 3/5
Pool was out of service for the 3 day stay. Poor plumbing with low water pressure. Toilet would not flush only after 6 attempts. Bath room sink was clogged on arrival.Door lock would not retract. Had to rescan card or hold inside door handle to keep latch from getting stuck on striker plate.No maintenance workers available to tend to issues on the weekends.
- 5/5
very nice convenient comfortable
- 2/5
The following day, when we went to take a shower, the shower was not working. After some delay, we were finally moved to a different room around 4 p.m. This process caused significant inconvenience during our stay. We also found the rooms to be poorly maintained, with missing amenities such as a full-length mirror. Despite these issues, we appreciated that the staff was very polite and genuinely tried to help us. The second room we were given was an improvement compared to the one we checked into initially. Overall, our experience at the hotel was average, and I would not recommend it based on the issues we encountered.
- 4/5
Friendly staff, clean quiet rooms and good breakfast. Pool was ice cold even though the attendant said the pool temperature was set at 82 degrees: thermostat on wall was set at 83 and the pool area was nice and warm, but the pool was much colder than this.
- 3/5
Our stay was fine. We had to wait for awhile before we could check-in because the front desk person was working on refilling coffee -- it seems this location is understaffed. Bed and linens were great. The curtain was falling off the slider, there was only coffee for 1 person instead of 2. There was no hairdryer in the room so we had to go get one from the front desk. Not enough staff for the breakfast and not enough coffee.
- 5/5
Really well maintained property and stay was comfortable.
- 5/5
.
- 4/5
The hot breakfast was a bit under par and not very good
- 5/5
Great hotel, good service. Price is very reasonable.
- 5/5
Clean and good breakfast
- 4/5
Its ok
- 2/5
We were given a bit of a hard time with my service animal. They inquired what he did for a service and then stated they had every right to know this information. But to do so, divulges the disability. He was traveling with us as he is in need of specialty medical care in Portland, he has cancer. I wanted to stay an extra day and our family would take him back home to recover. I was then told I could not stay if my service animal was not with me and then suspiciously stated that he "must not really have been a service animal." I was refused a room. Incredibly rude, insulting and ugly to be treated this way.
- 5/5
Amnenities were appreciated.
- 3/5
The rooms are a good size they are clean and staff was friendly, but I was so disappointed that I had to call for a cab to take me to the airport as the only reason we stayed there was because they have airport shuttles, but apparently not early in the morning.
- 5/5
the room was nice and roomy.
- 4/5
Our room was decent size, the couch folded out to a comfortable sleeper, but the closet door couldn’t open all the way due to the nightstand which was locked in by the very heavy platform bed. The bed was comfortable, and all the furnishings and bathroom fixtures were in great shape and looked new. The free breakfast had a little of everything, except the orange juice was not working 3 of the 4 days we were there, and there were bananas only on the first day. The price they Hotels.com was affordable.
- 2/5
Poor check in experience, front desk was almost rude.
- 5/5
The staff on duty when we checked in and when we checked (one woman was the same). They were welcoming, courteous and professional. N/A
- 5/5
The staff on duty when we checked in and when we checked (one woman was the same). They were welcoming, courteous and professional. N/A
- 4/5
Room was nice and clean. Staff at breakfast was very helpful and friendly. Front desk staff could improve on friendliness. Parking was horrible. Apparently the parking lot on the north side of the property doesn’t belong to the hotel so you can’t park there.. I had to move my car and the only spot available was way on the other side of the adjacent Best Western hotel. There is no signage on the north side of the Spring Hill suites that says you can’t park there. I only found this out as the unfriendly front desk person asked me where I parked and then abruptly told me I had to move my car.
- 5/5
All is good as always
- 4/5
The hotel was fine. The beds were comfortable. The breakfast was pretty good with enough options. The gym was nice with weights and cardio machines. It was a rough check-in due to the timing of our flight (in the middle of the night), but it was ok. It was weird that the stairs did not lead to the lobby floor.
- 4/5
No AC in the hallways, everything else was amazing!
- 3/5
Staff was very friendly and helpful. Suite looked nice, but couch was very uncomfortable. The beds were harder than hotel average. Breakfast was okay, but everything was cold, even scrambled eggs. Seating looked clean, but was uncomfortable. I really wanted to like this place, but won’t be returning
- 5/5
Everything was great !
- 1/5
It was so noisy - the noise from the road outside was so much that it felt like you were sleeping outside. The AC rattled and the toilet flush made so much sound refilling the tank. The breakfast was the worst
- 5/5
Staff was great
- 3/5
System down, took multiple staff hours to sign in after going paper first. Could have comped a little something for 45 min wait in lobby
- 5/5
Staff very friendly. Everything was clean.
- 1/5
.
- 2/5
Wouldn’t stay again. The locked front door is annoying. My toilet easily overflowed. The sink did not drain properly. The mirror had two lights out. They said my second night would be remade but , they remade the 3rd night instead. The staff didn’t want to accept a PayPal debit card even thou it was on their list of non accepted cards and it’s an actual debit with my name on it not a prepaid. She was rude about it
- 5/5
Great stay. Comfortable, clean, close to airport. Excellent staff, too.
- 5/5
Wonderful proximity to freeway. Lovely staff and manager. Manager provided great restaurant suggestions that were spot on.
- 2/5
My stay was pretty disappointing from the beginning. I got to the hotel with my 2 young children very late after driving all evening and almost all night
- 5/5
Polite check in, breakfast was good & room was clean and comfortable.
- 1/5
We had a room for 3 nights. The bed was so used that it sunk in about 8 inches on one side. The toilet was broken and was mentioned to staff each day. They refused to fix the toilet. I had to reach my hand in the back of the toilet water to flush. Completely unacceptable and the staff didn’t care. Stay away from Room 507
- 5/5
The hotel is centrally located and has access to the freeways and good food is not far. The breakfast in the mornings provided by the hotel is very complete with many options 👍. Not to mention convenient for early start to the day!!
- 5/5
The lobby is clean and welcoming. The front desk assistant was friendly and helpful.
- 2/5
Airport noise is to be expected however the noise from the floor above was just ridiculous! This is worse I think I have ever experienced. Unless you are on the top floor, or are lucky enough to not have the room above occupied, you will be in for a long, very noisy night!
- 5/5
Room was great. Breakfast was better than most. Staff friendly and efficient. Only minor downside is parking at this hotel limited. Had to park at the “sister” property next door. Same parking lot just farther away than usual.
- 5/5
Loved the corner room
- 5/5
I've always had great experiences at Springhill Suites. The rooms are clean, the staff is friendly, and the breakfast is pretty decent. This particular hotel stay was right up there with past stays. Excellent experience.
- 5/5
Nice hotel by the airport! I like Spring Hill Suites for their room design, separate desk and sitting area and comfy beds.
- 5/5
Staff was super friendly and helpful. We arrived late at night and the front office lady helped us get dinner.
- 5/5
Immaculately clean and updated, appealing design. Very quiet. I slept like a log. Good breakfast options.
- 3/5
Customer service was excellent but the customer exercise room had a dank smell
- 5/5
We really liked Springhill suites because it was bright and beautiful. The lobby had flavored/iced water and different beverages to welcome us, cookies in the afternoon, and a little store to buy snacks or incidentals. I swam in the pool and my husband enjoyed the exercise room. The breakfast was very good. The bed was comfortable. The room was spacious and I really enjoyed the lighted mirror in the bathroom. There were two sales and a convertible little sofa. The price was right, and we really enjoyed it.
- 3/5
The bed needs a change , I had back ache because of that. The was not serviceable for 3 days I was there
- 5/5
Easy access to airport
- 5/5
Great customer service.
- 5/5
Walkable distance to the bus station, gas station, and some fast food.
- 3/5
need to train frond desk customer service
- 1/5
Unprofessional and rude staff
- 5/5
Great staff, excellent room, clean, roomy and very comfortable beds
- 5/5
Close to the airport. Nice hotel.
- 5/5
convenient location that is near to PDX and freeway.
- 3/5
It was close to my venue and clean. I have stayed here at this hotel several times in the past however this time I was charged to $250 deposit just because I have a local address. When I asked them why they're doing this and they said because locals tend to damage rooms more than the other guest. That remark put me on a defense and when I went to my actual room the luggage rack was broken. Had to check the rest of the room for damage to make sure I would get my $250 back I took pictures down of the luggage rack to the lady at the front desk and she said she documented it but I feel like this is a not a good way to treat local people that are using your establishment for any kind of reason. This new policy was not listed when I booked the accommodation if it had been listed I would have to pay a $250 deposit just because I am a local then I would have booked elsewhere.
- 3/5
It was close to my venue and clean. I have stayed here at this hotel several times in the past however this time I was charged to $250 deposit just because I have a local address. When I asked them why they're doing this and they said because locals tend to damage rooms more than the other guest. That remark put me on a defense and when I went to my actual room the luggage rack was broken. Had to check the rest of the room for damage to make sure I would get my $250 back I took pictures down of the luggage rack to the lady at the front desk and she said she documented it but I feel like this is a not a good way to treat local people that are using your establishment for any kind of reason. This new policy was not listed when I booked the accommodation if it had been listed I would have to pay a $250 deposit just because I am a local then I would have booked elsewhere.
- 1/5
Not once did housekeeping come during our stay. Not even to empty the trash when I called and asked, we had food in our room the night before and I didn’t want it to stink up the room and nothing. When I called the front desk the lady said sometimes they go every other day sometimes every three days but I’ll make a note to make sure they come to your room tomorrow morning and they never did.
- 3/5
We had two young children with us, and I was finding lollipop sticks in our bed when we first got there, our AC panel was broken. Our toilet took forever to flush, and our bedsheet has stain on it.
- 5/5
During 2nd night due to our experience in first night we were upgraded to a suite which was great.
- 2/5
The restroom was not that clean The amount of towels was limited The water quality was not the best The pool area had an unpleasant smell The restroom sink was clogged
- 2/5
Only one staff was working so when we came we had to wait in the hobby to get checked in. We were told that that no room in the king size was available except for one handicap room, and the staff doesn’t know when the next room will be available. The staff that checked us in was not friendly or helpful at all. Parking is limited and we asked for some toothpaste and received very small amount of. Based on how we were treated with slow service, not friendly, and not having adequate rooms ready when we checked in we will not be back.
- 3/5
Tv and phone weren’t working they fixed the TV but not the phone so every time I would need something I would have to go down to the lobby to ask for what I needed then the toilet got clogged so I go down to the lobby again and they send me with a plunger to be honest I was embarrassed because there were more people in the lobby I thought they would send someone up to my room to get it fixed
- 2/5
I didn't like the worker that checked me in she seemed to be having an she was slamming things around and just looked unhappy
- 3.5/5
The staff was not friendly and seemed inconvenienced having to help us and check us in. There were three women talking when I approached and they seemed annoyed that they had to end their conversation to work. The pool looked a lot nicer and cleaner online.
- 3.5/5
The room was nice and the bed was comfortable. The staff was not friendly and seemed inconvenienced having to help us and check us in. There were three women talking when I approached and they seemed annoyed that they had to end their conversation to work. The pool looked a lot nicer and cleaner online.
- 5/5
Exceptional
- 3/5
Breakfast option was very limited. Surrounding area felt unsafe.
- 3/5
I love the room, convenient location, great last minute. We're staying after my son passed away before we move out of state. I explained to the staff my card might get declined due to recent fraud but that i had a couple cards, its been a nightmare for my family, I was immediately treated differently by the managers. Finally, another employee figured out he was just doing something wrong. This shouldn't happen to anyone.
- 5/5
Everything was amazing! From check in, to the cleanliness and breakfast options. We had a wonderful stay and definitely will be back.
- 5/5
Helpful staff
- 5/5
Great value breakfast was always good and fresh cust
- 4/5
Very good
- 5/5
Exceptional
- 5/5
While the room was obviously showing it's age slightly, the room was clean and well equipped. Nothing was broken, the water was hot with good pressure, and the beds were very comfortable. To top off the already amazing experience, the hot breakfast was better than some breakfasts we received on cruise ships.
- 5/5
Checkin was a breeze. No issues with parking. The area was quiet and seemed to be very safe. I would definitely stay here again.
- 5/5
Overall, we enjoyed our stay. Property was nice, staff was friendly. Pool was closed, which we had counted on. Staff said they had just had to close it that morning, and apologized.
- 5/5
Friendly staff , clean rooms , close to the airport .
- 5/5
Close to the airport and highway so its very accessible to anything.
- 4/5
Pretty reliable place to stay. Our bathroom light was out of order
- 4/5
It was nice and my kids enjoyed the pool time.
- 5/5
Convenient
- 5/5
Nice smooth check in, nice breakfast choices. They have fresh cookies at front desk.
- 4/5
Good pool, quiet and friendly staff. Showing it’s age in some places.
- 4/5
Just lil bit unfortunate for us the room temperature didn't work , and while we were about to checking in , there's nobody at front desk , we were waiting almost 20 minutes outside door, till other guest came and open the door for us, thats bummer! All in all good place to quick stay around the pdx airport.
- 5/5
This was an amazing choice for our family. Every staff memeber was nice and courteous. I even started to know staff by name because they felt like friends. Roy and Anthony just amazing people. I would definitely stay here again
- 5/5
The staff was nice and check in was quick
- 2/5
front desk not friendly nor professional . tv not working
- 3/5
- Breakfast menu can be increased, very limited varieties
- 5/5
Nice room
- 5/5
Overall excellent experience
- 5/5
Nice
- 5/5
I like how the SpringHill suites are consistently good.
- 5/5
Very clean
- 5/5
Staff was friendly. Room was lovely and well equipped. Very convenient location.
- 3/5
Hotel was not nearly as nice as other SpringHill suites I’ve stayed in. Front desk lady at night was very short and just kept repeating herself even tho I had specific questions . Pool was not heated . Overall still not bad but no where near the quality of many Springhill suites .
- 5/5
Location is convenient, security is good and in my 5 days stay i never had a problem with looking for a parking and parking is free.
- 5/5
The stay here was fantastic !! Welcoming staff super clean rooms loved it !!
- 4/5
This is a typical hotel. Nothing special but nothing wrong. Because it's an airport hotel, it is very noisy with air traffic, which is to be expected. My only complaint was the mini fridge in our room, which shook and rattled its way through the night.
- 5/5
Close to airport
- 4/5
Clean area & quiet. doors were locked upon arrival & we kept pushing the button & no one came, finally a person who was in the lobby got someone for us. The next morning we asked for fresh towels as we were leaving for the day. When we got back in the evening, no fresh towels, had to ask again. We had 5 people & they provided 4 towels. The waffle batter was very watery & the waffles kept collapsing during cooking & came out like pancakes.
- 5/5
I love the staff they are very friendly.. the best hotel we stayed so far…. ❤️❤️❤️
- 4/5
Really good breakfast options and airport shuttle service is a huge plus!
- 5/5
Can’t complain very satisfied.
- 5/5
SELENA was super helpful and very informative. she was very welcoming and such a sweetheart!!
- 5/5
Everything is ok
- 5/5
Great customer service
- 4/5
Room was great but the air condition unit was not working properly. Staff easily accommodated with fan which helped a LOT!
- 5/5
It was safe and easy
- 1/5
Someone in their staff left my door open. Hotel said they reccomend any other hotel after I complained of bad service being lied to about my room being entered. The room never got cleaned or did we get asked if we needed anything. Tub was broke an wouldnt drain properly. Someones flonase was left on guest bed. Dont like honest reviews i guess.
- 3/5
I did not like that there was no house keeping
- 5/5
Great place little out of the way but great
- 5/5
Very pleasant stay. Breakfast was excellent.
- 5/5
Great place to stay!
- 5/5
We stayed for two nights, had a great time, enjoyed the pool, liked the closeness to the airport and other amenities. My absolute only complaint is that the bedside table is so big you cannot open the closet door to access the closet. Not a deal breaker but it is a thing. It was like this in both of the rooms our family stayed in.
- 4/5
breakfast
- 4/5
It is a good hotel 👍
- 4/5
Needs cleaning
- 5/5
Liked the pool and gym
- 5/5
Great location. Staff were fantastic!
- 5/5
Excellent service from Jennifer at the front desk. Although a couple other staff was friendly, I felt she stood out from our experience.
- 4/5
Very close to the airport, so very convenient. Very friendly staff, and late check in is convenient, however the shuttle service is only operational till 11:00 PM. Clean room and beds.
- 4/5
The hotel has friendly and efficient staff. The lobby was clean. The breakfast was what you expect. I really enjoyed the oatmeal bar and the beds were comfortable. Things that we noticed about the room: the door wouldn't unlock consistently. It could take more than 5 taps of the key card to open. The shower had small areas of mold growing and the water didn't drain while taking a shower. There was also a carpet stain. We stayed for two nights. If it had been a longer stay I might have asked for another room.
- 5/5
Good price for all the services they offer
- 5/5
Perfect stay
- 4/5
Top floor nice
- 4/5
.
- 5/5
Very nice suite.
- 3/5
Nothing special
- 5/5
Nice property
- 5/5
Room was spacious and accommodated our family just fine with the pull out trundle bed. The continental breakfast was excellent!! The pool hours were great! We would stay again!!
- 5/5
The property was convenient for catching a morning flight to the airport. Breakfast food was good and there was plenty of seating.
- 5/5
Very nice hotel. Easy to find. Exactly as described/pictured. Good breakfast. My kids loved the pool. Staff was very helpful and friendly.
- 5/5
Traveling through Portland. Great room and very friendly staff. Will stay again next time I come through.
- 4/5
Good ,safe location. Clean and comfy room. Nice and welcoming staff both checking in and at the breakfast.
- 4/5
For the price, the stay was as expected. The hotel staff were friendly and helpful. Room was clean, beds were comfy. The pool was small and NOT heated, but still a nice amenity. Breakfast was very basic. Very convenient to the airport.
- 3/5
What my husband and I found objectionable was the lack of handicap bathroom facilities. We had to wait over 30 minutes to get a room because of the lack of cleaning crew. We accepted a room and my husband fell in the tub and backward onto the toilet. I fell off off the toilet face first over the edge of the tub.
- 5/5
great hotel. Will stay again
- 4/5
Two of four night, no place to park. I parked at neighboring hotel
- 5/5
Very nice place. Clean, good service. Good value for money.
- 3/5
It’s not only that, I am more upset because there was no way that maintenance crew didn’t see that. It was very obvious. Also the tub had a dip in the middle and water stays in there too. Not just providing us a crappy room, no one ever apologized and I had to request 4 times to get another room. In the new room, the toilet flush needs some work. Hold it until everything flushes down or else it won’t flush.
Frequently asked questions about SpringHill Suites by Marriott Portland Airport
Does SpringHill Suites by Marriott Portland Airport have free Wi-Fi?
Does SpringHill Suites by Marriott Portland Airport offer parking?
Does SpringHill Suites by Marriott Portland Airport have meeting spaces, conference centers, or conference rooms?
Does SpringHill Suites by Marriott Portland Airport have a fitness center?
Where is SpringHill Suites by Marriott Portland Airport located, and how walkable is the area?
What's nearby
- Portland Airport 2.8 mi
- Oregon Convention Center 6.5 mi