Quality Inn Schaumburg - Chicago near the Mall
About Quality Inn Schaumburg - Chicago near the Mall
Featuring an indoor pool, Quality Inn Schaumburg - Chicago near the Mall is located in Schaumburg, IL. This hotel is located 30 minutes from downtown Chicago and offers daily breakfast. Free WiFi access is available. Each room at the hotel includes a cable TV, microwave and refrigerator. Private bathrooms include a bath or shower and hairdryer. Coffee machines are also provided. A 24-hour front desk welcomes guests to Quality Inn Schaumburg - Chicago near the Mall, which offers a hot tub and fitness center. Other amenities at the hotel include a business center and meeting facilities. The property is located next to the LEGOLAND Discovery Center. Chicago O’Hare International Airport is a 20-minute drive away.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- Bar / lounge
- Café / coffee shop
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- In-room refrigerator
- In-room microwave
- Pool
- Spa / sauna
- Family friendly
- Wheelchair accessible
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
Guests generally enjoyed their stay, highlighting the cleanliness of the rooms and the quality of the breakfast. However, there were frequent complaints about outdated facilities and small bathrooms.
- Clean rooms
- Good breakfast
- Outdated facilities
- Small bathrooms
- 4/5
Clean rooms although a little dated. Bathroom door finish was chipping and cracked. However the overall cleanliness was good.
- 5/5
I would definitely stay again
- 3/5
The bathrooms are super small, we had tape on our bathroom door…could barely open the bedroom door as the lock kept sticking…a very outdated hotel. The hot tub was nice but there were no towels to dry off with…the 2nd floor coke machine didn’t work….it was ok for a quick weekend trip but would not stay again.
- 4/5
Housekeeping was super nice. The breakfast was one of the better ones we've had post covid. A lot of places went to strictly prepackaged stuff but they had a different breakfast both days we were there which was refreshing. My daughter loved the herb potatoes. Having a crib on site was extremely appreciated and helpful. The indoor pool was nice since we had rain. It gave my daughter something to do after being in a car for 8 hours. We had a good stay.
- 5/5
Good value. Room was clean, bed was comfortable, breakfast was adequate. Hot tub and pool were a bonus
- 3/5
Breakfast was solid. Very similar every day but I appreciated the quality and consistency. Hot tub was operating, almost seemed like there were a touch too many chemicals. There's a lot of places to eat and a nice mall close to the hotel. Staff were friendly and helpful. Facilities were old but well maintained in my opinion. Unfortunately the low point was the bed. It was quite hard and not very comfortable. Woke up with back pain a couple days. Pretty happy with the stay overall but the one problem was one that cannot be easily overlooked.
- 5/5
It was clean and reasonably priced. It was nice having daily room service without having to ask. The property itself is older but it has been updated through the years. No issues with the property. The commute to the North Lincoln Park area was painfully long.
- 2/5
Not going to stay there anymore.
- 4/5
El hotel me gustó, las habitaciones son muy limpias y el personal es muy amable. Lo único que no me gustó fue la piscina porque el Clorox es demasiado fuerte, se ve muy limpio y bonito pero no ingresemos por esa razón. De resto todo súper bien.
- 5/5
Good value hotel. Rooms were clean, though showing signs of age. But everything worked and beds were comfortable. The staff were very nice and helpful. The breakfast buffet was not horrible, but very basic. The only complaint is that, for a stay of our length (8 nights), it would have been nice to have a smart tv on which we could play our streaming services.
- 5/5
Clean room, nice lobby, enough parking, liked the fish tank.
- 3/5
Overall decent place to stay. Overnight staff could have an attitude depending on their shift. Overall hotel was a good stay. Comfy beds and breakfast was nice!
- 5/5
Loved the room had a refrigerator and a microwave. Room was very cleaned. Great to have the free breakfast with enough choices to choose from . The Woodfield mall was very close by. They have a movie theater at walking distance like a 1.5 min away. Also a couple of restaurants walking distance. The city have a shuttle bus nearby. I never used it but would have if I didn’t have a car. There are also a few restaurant nearby that you can drive to.
- 4/5
Nice comfortable place. Very good breakfast and hot tub. The only thing is the door to the stairs slams hard and is loud.
- 5/5
Very clean and well priced. Front desk was helpful as well! Only thing I wish they had were more weights in their gym.
- 5/5
The pool was chilly.
- 4.5/5
Great location and price.
- 4.5/5
Vinyl flooring in the room.
- 4.5/5
Great location, clean, and good breakfast. Walls too thin - - hear others too much, smell of pot from smoking outside side north side entrance.
- 1.5/5
Internet sucked and had to ask for soap
- 3.5/5
Staff was very friendly and helpful. Was close to many restaurants and the mall. Biggest problem was that the mini fridge was really small, and there was no way to adjust the temperature of it. And it did not get very cold to begin with.
- 5/5
I usually have a great time staying here
- 4/5
Close to the location we were going to next day
- 4/5
Our room was very clean, comfortable and attractive. The pool and the hot tub were clean and functional Breakfast was wonderful! Great selection and quality. And the staff dealt very well with a huge crush of people on the weekend. Wifi, wifi and wifi. It was better than our last time there, but still slow. OK for casual browsing, not very useful for work.
- 5/5
Clean room
- 4/5
N/a
- 3/5
No major complaints. Beds were older and the middle dipped hurting our backs. Water pressure on our floor was minimal. Staff was amazing and the property was very clean.
- 5/5
I really enjoyed the hotel, it had everything you needed! Close to many locations (especially wood field mall!) enjoyed the continental breakfast, room was clean and staff came in each day to tidy and replace linens as needed. They were able to honor a last minute necessary accommodation for a disabled family member which was amazing. Definitely will stay again in the future!
- 5/5
I absolutely love this hotel. The staff, property, breakfast… will stay again
- 5/5
Yes
- 5/5
I didn't utilize the hot tub or pool because I was only there for the night. But, my stay was overall good just for the one night that I was there
- 5/5
A+ place
- 2/5
Rooms are very outdated
- 4/5
Breakfast was good-nice choices
- 0.5/5
Didn’t get a chance to even explore the property, didn’t make it pass the front desk Staff was rude an very unprofessional
- 4/5
Friendly staff, great location, great value, and a good breakfast! Some of the furniture and paint needs repair and should be updated.
- 5/5
Clean, courteous staff NA
- 5/5
The staff was very helpful and the rooms were clean and nothing broken.
- 5/5
Very clean, smelt fresh everyday the breakfast was amazing and the pool was nice!!!
- 5/5
Staff was helpful and attentive. Layout was convenient for load in/out and amenities. Breakfast options were better than other lodgings on our trip in the same price range. Would definitely stay here again.
- 4.5/5
Shower, bed both were excellent. It was quiet and the heating/cooling also worked well. The little fridge kept small items fresh for the 3 night stay. Buffet breakfast was better than most as well. Toilet didn't flush very well. It would fill up with water and slowly drain down. I'm not sure if that is the way it is supposed to work with this elevated toilet.
- 5/5
Room was clean, bed was comfortable. Will stay there again without hesitation.
- 4/5
Hotel was clean, staff was friendly, room looked like the floors were updated but the rest of the room could use updated with furniture and paint but the bed was really comfortable and the location is great
- 2/5
The rooms need upgrading better. Didnt like the bathroom sink outside of the bathroom, carpet was old, bathroom had dim lighting, tule was old and the tub.
- 5/5
Conveniently located, good mattress, pillows & great bathroom.
- 2/5
Really run down, stuffy rooms
- 5/5
It was ok
- 4/5
Breakfast was great.
- 4/5
Toilets are low water pressure but bathtubs are great, adequate hot water.
- 5/5
Always stay here when I have a nearby meeting. Room is clean and breakfast is fine. Just what I need. Close to stores and restaurants.
- 5/5
Very nice place. Clean & comfortable. Well maintained. Great location. Easy walk to bus transportation Center. A few minutes more will get you to Woodfield Mall. Excellent hot breakfast. Will definitely return.
- 4/5
Would have given the hotel a 5 star rating but in the morning we were sitting in our room and a large centipede was climbing on the wall behind the tv. Otherwise place is great.
- 4/5
Hair dryer blew out sparks and made a horrible sound when turned on. Shampoo was empty.
- 5/5
Everything went well with the stay, very accommodating for our entire family.
- 5/5
Had a very good hot breakfast
- 5/5
I stay here on average once a month. The property is clean close to good restaurants. Woodfield mall in theaters.
- 3/5
The location is convenient. But not so much of amenities, for example: toilet is semi clogged, shower head is in bad condition. The vending machine is cash only, inconvenient to get water.
- 4/5
Everything was great but couldn’t stand smell had to get an air freshener plug in. Great hot tub and pool area
- 1/5
The bed had a toe nail in it. There was black colored mold in the tub and we got electrocuted 3 times 2 times by alex and 1 time by myself. The staff said they would bring up mantinance which never arrived. No trash can apart from a small one by the toilet. And the food made both me and alex sick. And there is what seems to be a peep hole in our room. Management/ front end didn't seem to care. Also i have proof photos and everything.
- 3/5
Air / heat made a tremendous humming noise.
- 5/5
Nothing to not like
- 4/5
Breakfast was good. The bed was uncomfortable
- 4/5
A bit dated
- 5/5
Loved the bed and the pillows were the best! Hot tub was not hot. It was Luke warm
- 4/5
Breakfast ended at 9:30 am. We were not ready that early to make it to down to breakfast.
- 3/5
Good location. Building is too old and equipment also is old.
- 3.5/5
The furniture was pretty old. The pool is too small for the number of rooms in the hotel. Only one elevator for the whole hotel.
- 5/5
The property was well maintained, and the personnel were friendly and helpful. The breakfast area has many tables and the food items are kept full.
- 5/5
Rooms were clean, staff were helpful, breakfast was good. Have more variety though.
- 4/5
The location for what we needed was great. We took our now adult children here when they were younger to swim and visit Lego discovery place. We now took our granddaughter for the same experience. The only thing was our lock on our door the battery died so every time we needed to get into our room we had to get with the front desk to let us in.
- 5/5
.
- 1/5
Smelled like smoke and mold as soon as you walk in.
- 5/5
Great hotel and very clean! Breakfast was excellent and fresh everyday. My only thing that bothered me was the WiFi speed wasn’t the best
- 5/5
Newer flooring in rooms and cabinets plus the hotel breakfast which is always good. Thank you. Many smokers at back door. I know it was raining.
- 5/5
Hot tub was very hot, clean rooms
- 5/5
Pace to Rosemont blue line to Ohare airport so you really dont need a car uber, lyft or arrange a car rental there
- 3/5
Funky smell throughout. Breakfast and pool was good, the rest not great for families.
- 5/5
We were extremely pleased with our stay. Gina at the front desk was amazing. Breakfast was great too. We will return if we are in Schaumburg.
- 2/5
The room was tidy, although it could have used more towels. Ice machine on 3rd floor has NO ice. On, but not dispensing any. Vending machine on 3rd floor is also on but not dispensing anything. A disgusting image of male genitalia is drawn on a window in the stairwell by the vending machines. Desk staff were attentive and I especially appreciated the efforts to protect my privacy when checking in
- 1/5
I did not eat breakfast but since my room was right over the kitchen, my room would get contaminated with the smell of food. The bed sheets had a ton of static. I kept shocking everyone I came in contact with. Not a pleasant place. I will definitely avoid this place in the future.
- 5/5
Staff was excellent. Room and public areas where very clean. The breakfast was fine. The hotel itself is a bit dated. The heater/cooling device in the room was very loud. The chlorine smell was noticeable. Next time get a room away from the center of the building near the elevators.
- 5/5
The breakfast was great. The staff were polite
- 5/5
Staff were very helpful
- 4/5
Staff was really nice. Rooms were clean and beds were comfy.
- 5/5
Staff was very nice and friendly. Clean room and comfortable bed, decent free bfast was included.
- 5/5
Hotel was very clean and staff was very responsive to our needs.
- 5/5
We were there for three days. Staff was amazing and everything was super clean. Pool/hot tub area was awesome as well. My only suggestion would be to have someone monitoring the pool/hot tub area. Way too many parents seem to use the hot tub as their personal kiddie pool so they don’t have to watch their kids in the actual pool.
- 5/5
Was good. Wish it had a few more options as well as a lottle better set up for the waffle area.
- 4/5
Room was clean close to the mall and Legoland and Medieval Times. Pool was pretty good warm enough and small hot tub. Breakfast was good hot potatoes sausage eggs and waffles and the other basic pastries. Good coffee with vanilla creamer.
- 5/5
Xxx
- 5/5
Great place, would definitely stay again.
- 4/5
Its a good place to stay
- 5/5
Clean room and quiet area.
- 5/5
Had a weekend planned at Woodfield mall and IKEA and this nearby property had many positive reviews. We were not disappointed except for one minor issue. We forgot our phone chargers at home (had cables in car). Surprisingly the room had NO usb ports anywhere. I had to go to the nearby Target store an buy a wall charger. Other than that the stay was great.
- 2/5
Gym was tiny. Parking was fine. Staff barely spoke English. Buffet was average. Parking was fine. Room smelled horribly of a cleaner or something. Felt like they were overcompensating for a cover up. Will not stay again.
- 5/5
A gem! Cleanliness definitely stood out, I commend your housekeeping staff for taking pride in the work they do and keeping this hotel clean. Breakfast was warm with options. Kitchen staff were superfriendly and courteous. Stayed in a King room, bed was comfortable, there was a mini fridge microwave and coffee
- 5/5
This is becoming our regular place to stay when visiting family. Rooms are always clean, staff is always friendly and smiling and there is always something differnet offered for breakfast. Great location as well.
- 5/5
Room was very clean, mattress super comfy
- 1/5
Staff was rude cleaning staff stole money from me, and they tried up, charging me for a room, even though I had a rate directly in front of me
- 5/5
Staff was excellent, great communication. Very clean and the breakfast was fantastic.
- 4/5
Great location
- 5/5
Great location, clean and good service.
- 5/5
The staff was very curteous and the room was perfect.
- 5/5
The elevator was broken at the time, but was actually really quiet and a good breakfast bar
- 5/5
Room was great! Very clean! The staff were very nice and the breakfast was amazing!
- 5/5
My family and I enjoyed our stay. The staff were very friendly and welcoming. The hotel was clean and well kept. Our room was cozy, clean and had everything we needed. The housekeeping staff were hard workers and very attentive. The kitchen staff was also welcomedlean abd, attentive. The breakfast was delicious, it was fresh and diner well stocked. My family and I will definitely stay again.
- 5/5
Very clean hotel and great breakfast selection! We will be back!
- 5/5
Great and helpful staff.
- 5/5
Breakfast was great. Bathroom was a little small-but not a deal breaker pool and jacuzzi were warm and nice
- 5/5
A 1 A PERFECT 10!
- 5/5
Great customer service, clesn room, helpful staff, and great waffles!!
- 2/5
Staff was great! The place is a bit outdated, think nursing home smell when you walk in. Pool/Hot Tub reason why we booked was nice except there was a fully naked man in the hot tub! Kids were everywhere and he didn't care I wish staff would've told him to leave instead we quickly got a refund literally the same day. unfortunate but overall the hotel outdated great location good hot tub and pool minus the man.lol
- 5/5
Clean, location, friendly staff
- 5/5
Clean, quite, nice breakfast.
- 5/5
The hot tub felt great! The pool was very clean. Breakfast buffet was a great plus! The king size bed was very comfortable and all of the staff was very friendly. Would definitely recommend staying here.
- 5/5
The room was clean. The staff was very accommodating. The hot tub could’ve been like you know hot but overall experience was very very impressive! I didn’t really wanna give a good review because then maybe they’ll raise the prices or more people will go there and I won’t be able to get a room😅
- 5/5
Perfect location ! Room was very clean and staff were very professional!
- 4/5
Staff were very generous. However, the hotel itself is dated and overdue for a renovation. Vinyl flooring fir the roo.s is a poor option, especially if you track in snow and makes floor wet. Great breakfast when me and my wife were there.
- 5/5
I liked this property is was very close to mostly everything that we wanted to do. Staff was friendly except like on two occasions but other than that everything was good and we enjoyed our stay.
- 2/5
Elevator was broken. We were on the 4th floor. Sucks with luggage.
- 5/5
Clean room, friendly staff. Also thanks to the staff for providing a room on the first floor upon request.
- 5/5
Fast checkin; excellant breakfast; comfortable bed
- 4/5
Great friendly place to get away with the family. The only bomber is the elevator being down. Staff was friendly and the breakfast was so delicious. I will be returning!
- 4/5
Elevator was not working but the staff was nice the pool and hot tub were clean! Nice place. Good hotel breakfast
- 3/5
Call costumer service twice , talk to them , they took all my info and I never heard back from them. I do not recommend this hotel if the guests are not they priority.
- 5/5
Great staff, very friendly and accommodating. Needed a first floor room for my mom due to the elevator being worked on amd they followed through. Breakfast was great and they rotated the options daily. Cleaning staff did an excellent job. Stayed seven days celebrating Christmas and then celebrating our first grandchild being born. Plan on staying regularly as we return to spend time with our son, his wife and our grandchild.
- 5/5
The hot tub was perfectly hot for me. The swimming pool felt amazing.
- 4/5
The staff was very nice. The room was very nice! The kids loved the pool and we all enjoyed the breakfast choices.
- 4/5
Clean room and helpful nice staff
- 5/5
Friendly service and clean place
- 5/5
Great
- 2/5
bed was comfy and water was hot
- 4/5
Room was nice, but the elevator is not working. Pool seemed cold but towels by the pool were warm which was a nice touch. Breakfast was your standard deal but the Price and Location were great.
- 5/5
Location
- 5/5
Everything is good I say this hotel is the best hotels I’ve stay the only problem is the elevator under renovation other than that is pretty fine
- 4/5
Pros: - Great breakfast menu (lots of variety and options) - Hot Tub & Pool facilities were clean and very accessible - Rooms are clean and well taken care of Cons: - Hallway does smell a little musty
- 5/5
A nice room with a very comfortable bed. Great hot breakfast with scrambled eggs, sausage bacon, roasted potatoes and all of the foods included in a continental breakfast. Fresh-squeezed orange juice! I thoroughly enjoyed my stay.
- 4/5
Staff,clean room
- 5/5
Room was clean and cleaned everyday. Staff was friendly. Breakfast options were amazing. Didn’t get a chance to swim, but we will return.
- 5/5
Room smelled great.
- 4/5
Yes
- 5/5
My room was clean. Front desk people were nice. Everything you need is around the hotel. Walking distance if you don’t have a car. Pool was fun and clean as well as the hot tub. I’ll definitely be going back. Very quiet as well.
- 5/5
Nice
- 5/5
Yes breakfast was good
- 4/5
Very Clean and Great Location
- 3/5
The Room was nice. It had a great breakfast. I was very disturbed that they charged my Credit Card $50.00 for amenities and it took 3 days to refund my card. No other hotel i have stayed at has ever done that, They do ask for a card in case but never charge it.
- 4/5
Loved the pool and hot tub. The bed was comfortable. Staff offered to clean our room on our second morning, which was appreciated.
- 5/5
Great stay!
- 5/5
Clean
- 4/5
My only complaint is that I would have like to have some turkey bacon or sausage options
- 4/5
The room was clean and nice. Enjoyed trying the workout room.
- 5/5
go o d
- 4/5
Fish tanks nice. Staff friendly. Are nice and quiet
- 5/5
Very clean Hotel
- 5/5
The room smelled clean every time I walked in. The housekeeping staff did a very thorough job. I appreciated my room getting cleaned every day. The breakfast was superb! What a great way to start the day.
- 5/5
Overall we definitely would stay there again.
- 5/5
Unbelievable hotel, staff is great, thanks Gina.
- 2/5
We went there to relax. Two doors down from us. They were doing construction for three hours drilling very loud. The next morning the elevators were out and my wife and eyes knees hurt a lot and we were on the fourth floor. Over all not a great experience.
- 5/5
The hot tub was very hot.
- 5/5
Clean room. Close proximity to the mall. Across the street from a Movie Theater. Surrounded by a lot of restaurants.
- 3/5
Staff in a front desk in night shift it’s rude
- 4/5
Prime location. You can literally walk to the Schaumburg AMC movie theaters and the shops in the streets of Woodfield. The Pace bus station is also very close.
- 3/5
The breakfast was the best and housekeeping was excellent but when the bus of teenagers arrived I couldn’t enjoy the pool or hot tub and it got noisy. When went the for a nice getaway to see family but the room was nice just noisy.
- 5/5
Fantastic rooms, free breakfasts are superior
- 2/5
The stay was fine overall but in the day we checked out we found a bed bug in the bed which was very unsettling to my wife and myself
- 4/5
Room was clean and everyone was very nice and helpful!! Breakfast was great and my daughter loved the pool!! My only complaint was that the pillows smelled alot like bleach but not trying to really complain atleast it was clean!!!
- 5/5
Love this hotel. Clean and well kept. We will stay there every time we come to town.
- 2/5
This hotel is not the best. Upon checking in, man spoke very fast with an accent and it was difficult to understand him. Slight smell of bleach to make the hotel seem clean, but it was not. Bed and pillow were ok, room was not really clean. I question if the floor was swept or mopped (carpet had been removed.) There were crumbs or something on the floor. Breakfast was marginal. Eggs were tasteless as was ‘French toast’. Coffee was hot, cups were small, probably 6 oz.
- 4/5
Clean room
- 4/5
I was comfortable
- 5/5
Eggs and French toast were cold. Room was clean but wallpaper was peeling and could not tell if it was mold inter there or not. Staff was very friendly!
- 5/5
Well worth the price. Clean and comfortable
- 5/5
Comfort
- 5/5
Everything was top notch.
- 4/5
All was well
- 5/5
The room was clean and quiet. Breakfast included a variety of items, some healthy, some not so much but there was something for everyone.
- 5/5
Every thing was great
- 5/5
Outstanding place.
- 2/5
There’s mold, prostitution, hidden fee, lights hardly work and a fire risk with some of the wall plugs.
- 4/5
Great
- 3/5
yes.couldn't get room service one day because keys for the room didn't work not for workers or for us
- 5/5
Good break fest
- 5/5
Had real nice stay , clean room ,great staff
- 5/5
Amazing staff, pool, hot tub, breakfast, and room!
- 5/5
Thank you
- 3/5
Most of the staff was friendly, rooms were spacious and it was close to shopping and other activities
- 1/5
No staff at the desk when we arrived. Waited 15 minutes until front desk clerk came out even after calling the front desk multiple times. Clerk made no apologies.
- 4/5
Didn’t have an opportunity to enjoy the breakfast first day was to early and second day was to full as we was leaving. Friendly and helpful staff
- 5/5
Clean room. Good shower.
- 5/5
Would stay here again.
- 3/5
The WiFi was pretty slow. The beds are staticy. It was okay. Considering the price, it was decent.
- 5/5
Older well kept hotel with good amenities close to everything
- 5/5
Such friendly staff, clean rooms and right next to some amazing shops.
- 4/5
For being in the area, the property was surprisingly quiet and clean. The staff was very helpful and friendly, the rooms were very clean, and the commons areas were well kept.
- 5/5
Easy check in say check out friendly front desk person
- 5/5
Room was clean and staff was amazing! Breakfast was good and hot
- 5/5
Clean room. Nice staff. Note: only vending machines for snacks and they only take cash.
- 1/5
I found a cockroach on my floor. Even though, the manager said they do health inspections.
- 4/5
Clean room
- 5/5
Our stay was enjoyable, comfortable and place was clean. The staff was friendly and professional. Great hotel for the price.
- 4/5
Hot tub was clean and felt wonderful this was actually the main reason for picking this hotel.
- 5/5
Very nice room. The lobby was nice with a fountain and huge fish tank. Breakfast was good. We would stay here again.
- 4/5
Nice property, staff were very friendly. Breakfast could’ve used a little help, items look old and food was cold. Would appreciate if the pool/hot tub were open later for adults to enjoy!
- 4/5
Mostly clean and a comfy bed. Staff were nice. Took forever to release my deposit though.
- 5/5
Very nice
- 1/5
We were surprised in the middle of the night with bed bugs. It was disgusting.
- 5/5
the staff was so friendly and nice and it was a very clean and nice as well as affordable. will definitely stay again.
- 5/5
The hotel and our room were clean, the front desk staff was very nice and the free breakfast was a good value for the overall price.
- 5/5
The property was well maintained and close to restaurants, shopping, etc.
- 5/5
For the price the stay was cool.
- 5/5
Very quiet place & near the shopping mall.
- 4/5
Staff pleasant and respectful . Spacious room. Bathroom clean but old and the shower not flexible . The bathroom fan is very loud and noisy and can't be turned off . It stops automatically for like half and hour , then works again on its own . Breakfast minimal but acceptable especially compared to the rate of the room . 5 min walk to bus station and 10 min walk to Woodfield mall. Nevertheless, my husband and I enjoyed our stay there.
- 4/5
Place was quiet!
- 3/5
Very dated property in need of a refresh.
- 3/5
The air conditioner was very loud, and ran about every 2 minutes on Auto. We didn't get much sleep.
- 4/5
It was a nice clean room. Bathrooms are REALLY small!
- 5/5
Property was very clean. Definitely will go there again
- 5/5
Location and the service
- 5/5
Very clean. Friendly staff.
- 5/5
Right next to an outdoor mall with trolleys to get around easier. Staff is very kind, rooms are clean and breakfast was good :)
- 5/5
We had a good stay over all.
- 4/5
Ive stayed here a few times. Very clean every time, breakfast is always hot and good. Only.thing I dont like is the pool closes too early at 9pm. If no lifegaurd is on duty anyways then why not stay open till midnight or at leaat 11pm. Other than that still an excellent property I would stay at again
- 5/5
nice staff and clean
- 1/5
Elevator was broken. Gnats in room. Outdated. Hot tub was small but very good. Towels were thin.
- 2/5
Non Smoking room vents are connected to smoking vents. Had Cigarette smoke seaping into the bathroom.
- 3/5
The hotel is generally OK. However, the elevator was out of service throughout my 3-day stay. I witnessed several elderly guests struggling to carry their luggage down the stairs- not sure staffs noticed the situation or offered help.
- 5/5
Nice front desk
- 4/5
Comfortable bed. Elevator didn’t work. Breakfast was great! Would stay again
- 5/5
Great restaurants next door. Very clean. Pool and hot tub were both perfect! Breakfast was more than enough. Great experience.
- 5/5
Clean comfortable beds .
- 1/5
I was appalled at their attitude of, 'you know its a weekend and hence the technician may not come' Why do you even operate a hotel, if you don't have back up service plans for an escalator. Anyway. Thanks so much for throwing much needed enlightenment about the Quality Inn group Never gonna check into any one of those.
- 5/5
Great experience for a one night stay. Hotel staff was friendly and check in was quick. They answered all of my questions. Perfect set up for a one person business stay for one night.
- 3/5
The shower head and a/c worked, but not like they should. Then we walked into our room and had an overwhelming smell of weed. We were on the 4th floor and the elevator broker our first day. Spent the next day going up and down 4 flights of stairs. After that we asked for a new room and we were moved to the 1st floor. No complaints after moving rooms and staff was nice and accommodating about switching.
- 4/5
Good solid hotel for family or otherwise. Very conveniently located with shopping and food options either in walking distance or with a free trolley! Pool was small but nice and indoors. Buffet was plentiful with lots of choices. Only downside is that the interior is feeling dated in decor and the mattresses could have been firmer, but very nice staff, good price and convenience made up for this.
- 5/5
It was convenient to area amenities, reasonably priced and had a good breakfast.
- 5/5
Great experience staying at this hotel. The desk staff when checking in was very nice and helpful! Breakfast was good and more than enough seating.
- 3/5
The property was built in 1983, I think. It’s very, very clean from the lobby, restaurant, pool to room. Staff were friendly. Bed and pillows were comfortable. I slept well. That said, room decor, while freshly painted, is tired.
- 5/5
If you need a homebase to explore the city this is it
- 4/5
It was easy driving to the hospital where my daughter was admitted. Easy access to food options. It’s an older hotel wear and tear on the furniture but clean. I didn’t like the fact that I had to go through the site that I booked the room through to get extended stay. Upon rebooking the clerk didn’t renew my key
- 5/5
I was happy with the cleanliness and how quiet it was for such a busy weekend.
- 3/5
Checking in was good we got there on time and he helped us quickly to get into our room. Bed was soft. TV size was adequate. Bathroom was small. No carpet. Shower was good pressure, until it did work the next day. Had to shower with a cup. Pool was ok,hot tub was very Hot. Pool and hotel’s hallway had a kind of musty smell to me…. I don’t know why. This hotel wasn’t the worst or the best, maybe in between.
- 1/5
I like the staff they were nice but it just wasn’t a good experience the food was awful I rather pay a higher price for better food and my tv did not work in my room.
- 5/5
Everything was great!
- 4/5
Clean and quiet hotel
- 5/5
Not a new hotel yet I've never stayed in a better hotel. Very clean, great breakfast, and professional and helpful staff.
- 1/5
I was really disappointed with the hotel, especially the beds. The sheets felt really rough and uncomfortable.
- 4/5
Awesome
- 4/5
As others have mentioned, the room was spic and span CLEAN. And I actually prefer the no-carpet, you never know what's lurking among the fibers. One reviewer was so negative about the bathroom -- I thought it looked beautiful, and the tub drain flowed freely without any pooling for once! I love that. My overall rating would have been 5 stars if staff was a little more friendly and service-oriented... maybe it's a Chicago thing.
- 3/5
Main takeaways- the beds were very uncomfortable and squeaky and the bathroom was tiny. Breakfast was decent.
- 5/5
Staff was wonderful. Also they let us check in early since we arrived in town earlier
- 4/5
Good location
- 4/5
Good folks. Good hot breakfast. Good value for price. Old fashion on/off AC so bring earplugs.
- 2/5
This hotel is Frim 1980's. Small room. Little Tv and not a Regular Size like the Average Hotels. It was below Standard for price.
- 5/5
Was exactly what you’d expect, clean, well run and friendly staff.
- 5/5
Great places to eat within walking distance… Seasons 53, Alehouse, even IHOP for kiddos. Across from AMC and mall. Great location.
- 4/5
Very clean breakfast was decent
- 5/5
Quietness privacy able to enjoy my weekend
- 5/5
It was a great place to stay. I had an issue with my door and the cleaning staff was close and jumped right in and helped
- 4/5
Breakfast was ok. Pool area needs an upgrade along with the furniture in rooms. Property location was nice, quiet and close to mall.
- 5/5
Very clean, quiet, and breakfast was good.
- 5/5
Super chill space.
- 5/5
I love this hotel
- 5/5
I loved everything
- 3/5
The hotel was quiet and clean.
- 5/5
Used the hot tub. Clean and a good temperature. Clean room. Breakfast was not big, but everything was warm, seemed fresh and not greasy. Tasty!
- 5/5
clean
- 5/5
Everything is clean
- 5/5
This hotel was very clean and quiet. And their breakfast is really good. Definitely will be coming back.
- 4/5
Was Good, the only thing is they need to put a washroom inside the pool.
- 5/5
Super 10 de 10
- 5/5
The hotel was kept well cleaned with more than pleasant service.
- 5/5
Highly recommended and friendly staffs
- 4/5
Breakfast and ckean
- 2/5
Asked housekeeping for towels and was told WAIT 20 minutes. That's absurd. There were a stack of towels on the cart.
- 4/5
Overall it was an ok stay. Very quiet, I just didn't like the funky smell my room had, there were dirty socks from the previous guest left which let's me know housekeeping didn't do their job properly. There was still good left in the fridge from the previous guest just wasnt cleaned to my liking so I cleaned and sanitized myself.
- 5/5
Everything is good
- 5/5
Was good. Will need some bigger bathrooms and vanity. Room is very small compare to other hotels.
- 5/5
The staff was very helpful.
- 5/5
The beds were cozy.If you need something or if there is a problem, the staff is courteous and will take care of you.
- 5/5
Well maintained
- 4/5
Good.cozy beds. Friendly staff.
- 5/5
I liked it it was nice
- 4/5
Quietly tucked away across the street from Streets of Woodfield. Pleasantly surprised on how quiet the street is and how little traffic there is on the street. A real find!
- 5/5
Na
- 5/5
Was easy to find and close to the expressway. Lots of parking. Close to shopping and places to eat. Very clean and great breakfast.
- 5/5
I stay here every year on business in April. A well run and clean hotel, good breakfast. No complaints at all.
- 5/5
Loved pool and hot tub
- 4/5
Good location. AC/heating in room was too loud to sleep. Unplugged it the 2nd night
- 5/5
No
- 5/5
It was nice! Staff was wonderful! The hotel is very clean!
Frequently asked questions about Quality Inn Schaumburg - Chicago near the Mall
Does Quality Inn Schaumburg - Chicago near the Mall have free Wi-Fi?
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Where is Quality Inn Schaumburg - Chicago near the Mall located, and how walkable is the area?
What's nearby
- Chicago O'hare 7.7 mi