La Quinta Inn & Suites by Wyndham Smyrna TN - Nashville
About La Quinta Inn & Suites by Wyndham Smyrna TN - Nashville
The La Quinta Inn and Suites Smyrna Tennessee is just a 15-minute drive from downtown Nashville. Guests can enjoy an outdoor pool and a daily hot breakfast that includes muffins and cereal. Free Wi-Fi is available in every room at this Nashville hotel along with cable TV. A microwave and refrigerator are also provided in the rooms for added convenience. Guests can enjoy access to both a business center and a fitness center during their stay at the Smyrna Tennessee La Quinta Inn and Suites Nashville. Meeting facilities are also available on site. This property is 13 miles from the Nashville Zoo and 14 miles from the Nashville International Airport. Vanderbilt University is 20 miles away.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- Café / coffee shop
- Business center
- Express check-in / check-out
- Dry cleaning
- Self-service laundry
- Luggage storage
- In-room refrigerator
- In-room microwave
- Pool
- Spa / sauna
- Pet friendly
- Wheelchair accessible
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
The hotel has a convenient location off the interstate and friendly staff, but guests frequently complain about noise from the highway and other guests. The rooms are generally clean, but some guests have reported issues with cleanliness and maintenance.
- Convenient location off interstate
- Friendly staff
- Noise from highway and other guests
- Issues with cleanliness and maintenance in some rooms
- 4/5
The hotel is very clean. The staff was very accommodating. The breakfast had a variety of cold and hot foods. It was refilled as needed. My only complaint is about the rooms. I could not figure out how to adjust the a/c, I even spoke to the desk clerk about it. Also, the beds were too soft for me.
- 1/5
Upon arriving it looked okay. Then after checking in they told me the pool was closed for “renovations” but no signs of work being done at all. The elevator sounds like it’s going to break. Then after settling in I went to shower, the drain would not drain and kept filling up the tub. Then I looked allover for vending machines that are posted but nowhere to be found. Finally I found a small snack station by the front desk that was basically empty. Then they wouldn’t take cash for the snacks and when I provided a card they tried to charge me 8$ for two small candy bars. Will most likely not return to this location.
- 5/5
Clean room working A/C, comfortable bed
- 3.5/5
Good
- 5/5
Exceptional
- 5/5
Exceptional
- 4/5
Very good
- 2/5
Checked in & the pool was closed. Under construction and the water was green & grotesque.
- 3/5
The room was generally clean--but there was a bad odor on the floor I stayed on and the threshold of my room smelled of cigarette smoke, despite the fact that it was a non-smoking room. The pool was being renovated. The breakfast was good. There was a huge crack in the bathroom counter in front of the sink and the shower nozzle had a mind of it's own sometimes, sliding up to hot-hot when I moved it to warm-hot. Also, there was no screen on my window--so I couldn't open it at night. I think there are better quality hotels for the price I paid.
- 5/5
Easy on and off interstate
- 1/5
There were roaches in my room
- 1/5
I reserved the room, upon arrival I was asked do we have pets and the answer was no. When we got to the room, the room smelled like dog and musty. I went down to request a different room, which was better. We paid $30 for late checkout when we got back from the wedding the next day, which we were there staying for. The door was locked and we were locked out. I had to request for a later stay at no additional charge. Also, my sister who was getting married, was locked out of her and her guests rooms as well and she had paid for three nights stayed only one day and was locked out of their rooms. The Front Desk answer for this happening was they had to get the rooms clean for new guest. When we had not completed our stay yet which was paid for already. Our dining experience was terrible. The food was not cooked well and my husband vomit up the sausage gravy afterwards had an ill belly not much of variety to choose from. Other guests had the same complaint about the food not cooked well. END RESULTS WOULD NOT RECOMMEND THIS STAY.
- 5/5
Great place to stay the night
- 4/5
Pool and fitness room closed.
- 5/5
I don’t normally have time for surveys. But, I enjoyed my stay. The room was emasculate even though all I had time to do was sleep due to the weather.
- 3/5
The amenities did not work. Staff was rude. Breakfast was not good. Too expensive with no refrigerator and no amenities
- 5/5
😎
- 3/5
The room looked to be under construction. The staff was kind. I extended my stay and they charged. Then put me in the wrong room when we never left the first room assigned.
- 1.5/5
Poor
- 3/5
Staff and building needs some work.
- 4.5/5
Everything was clean, all the employees were kind and helpful. The breakfast was really nice. The pool was close for renovations.
- 4/5
What I didn't like was the barking dog left in the room across the hall all day . Very disturbing and sad for the dog!!!
- 4/5
Very good
- 3/5
Our bed squeaked all night long, you could not move without being awakened.
- 0.5/5
Location Check in process was very irritating, front desk agent didn’t know what she was doing , manager was rude trying to over talk me. Treated with no respect and his wife Sandy who is over housekeeping was the same way RUDE..She knocked on the room door twice yelling saying it’s time to check out before looking to confirm I paid for two nights. She just kept over talking me it’s sad. These rude humans from India are weird and rude . I wouldn’t dare do back here.
- 0.5/5
Location Check in process was very irritating, front desk agent didn’t know what she was doing , manager was rude trying to over talk me. Treated with no respect and his wife Sandy who is over housekeeping was the same way RUDE..She knocked on the room door twice yelling saying it’s time to check out before looking to confirm I paid for two nights. She just kept over talking me it’s sad. These rude humans from India are weird and rude . I wouldn’t dare do back here.
- 5/5
Excellent stay! Easiest check in I’ve ever had with a pet!
- 1/5
Cleanliness and friendly staff
- 5/5
Clean room and bathroom. Nice beds, good breakfast. Helpful staff.
- 4/5
Staff was helpful Didn’t like having to take towels down to lobby when u had a two night stay
- 4/5
Staff was helpful Didn’t like having to take towels down to lobby when u had a two night stay
- 2/5
The rooms were very clean Overnight staff was always asleep and we had to wake him multiple times for what we needed. Woke up Sunday to no water and fire alarms going off at 7 am. Had to leave and find a gym close by to shower and brush our teeth. We have had the same thing happen at another Laquita at a different location.
- 2/5
The rooms were very clean Overnight staff was always asleep and we had to wake him multiple times for what we needed. Woke up Sunday to no water and fire alarms going off at 7 am. Had to leave and find a gym close by to shower and brush our teeth. We have had the same thing happen at another Laquita at a different location.
- 1/5
The water went out
- 3.5/5
Location, near interstate and restaurants/shopping. Room was clean. Property is aged…needs updating. Common areas were cramped and not very clean. Front desk staff was either inattentive/disinterested or non-existent.
- 4.5/5
Nice room. Nothing
- 3.5/5
Location, near interstate and restaurants/shopping. Room was clean. Property is aged…needs updating. Common areas were cramped and not very clean. Front desk staff was either inattentive/disinterested or non-existent.
- 4.5/5
Nice room. Nothing
- 1/5
Do not stay here. We will never return
- 1/5
Front desk overcharged us for waters. We had random charges to our room for soup!?!? Was woken up from a fire alarm going off but no fire and also the whole building didn’t have water.
- 2/5
COULDNT SLEEP THE PEOPLE ON THE FLOOR ABOVE US SOUNDED LIKE THEY WERE COMING THROUGH THE ROOF FROM THE TIME WE ARRIVED UNTIL WE LEFT IT WAS HORRIBLE
- 4/5
Ideally located, clean.
- 3/5
Everything was decent however I left my hoodie in the hotel closet by accident and if the room is properly checked and cleaned then it should’ve been turned in by cleaning staff instead I was told they couldn’t find it which means someone took it so please be sure to grab all of your belongings otherwise you will likely not see them again! That was on me for leaving it however it should’ve been turned into lost and found!
- 2.5/5
Room was clean and breakfast was good except no milk for cereal. Had to wait over 15 minutes to check because no staff in lobby. Normally not a big issue but had been on the road over 12 hours. Also no one in lobby during breakfast and when we checked out.
- 2.5/5
Room was clean and breakfast was good except no milk for cereal. Had to wait over 15 minutes to check because no staff in lobby. Normally not a big issue but had been on the road over 12 hours. Also no one in lobby during breakfast and when we checked out.
- 1/5
We checked in at 8:30pm from a 6 hour drive for a weekend trip. The front staff was short with us, nothing terribly awful, just not the front desk experience Ive had before with other La Quinta's. After check in, we went to our room. Everything looked clean and as expected for the price and previous reviews. Went out for a late supper. Returned around 11pm. Showers for everyone first, then to get in bed. My brother stayed in the next hotel room so I visited with him while my 7 yo, 4 yo, and husband laid down and went to sleep in our room. About 30 min after talking with my brother and making plans for the next day, I go back to my room and cut on the lamp lights to find BED BUGS ON BOTH QUEEN BEDS! Throughout all my years of hotels, I've never experienced this. I grabbed my kids and husband, took pictures, grabbed all our stuff, and informed my brother in the next room and headed downstairs to ask for a refund and try to find another hotel at midnight. The front desk staff- Sonny - was horrible. He didnt believe me & wanted to see them for himself- which was fine. He didnt see them and asked multiple times "show me where they are" and I showed him my pictures with the picture details/time stamps and told him I would not lie about bed bugs with a 4 yo & 7yo at 1230am to go try to find another hotel. He agreed to "cancel" my reservation. Currently waiting to make sure the charge goes away bc it is still showing in my account.0/10 experience.
- 5/5
Clean room and breakfast was great!
- 1/5
Absolutely terrible, gross and not clean. We booked 3 nights we were in for work only stayed one night and checked out the next morning. Loud and smelled disgusting!! I’m asking for a refund!!
- 5/5
Clean room and fresh lobby appearance with manicured grounds. The hotel appears to be under new management! Very friendly staff!
- 2/5
it was mid .
- 5/5
Was amazing
- 5/5
Very friendly staff, made check in and check out very simple and easy. Room was exactly what me and my wife needed
- 3/5
Room was dirty. Smudges from dirty hands on switches and walls. Mirrors were clearly not cleaned, smudged and streaky. The front desk gal was eating with someone we came in and seemed annoyed that I interrupted her dinner. Was short and not helpful when I asked where the best side of the building to park in regards to where our room was located.
- 5/5
yes
- 5/5
Friendly staff
- 2/5
Everything was fine EXCEPT the people staying above us COULDNT SLEEP THE PEOPLE ON THE FLOOR ABOVE US SOUNDED LIKE THEY WERE COMING THROUGH THE ROOF FROM THE TIME WE ARRIVED UNTIL WE LEFT IT WAS HORRIBLE
- 5/5
Friendly staff
- 2.5/5
Conveniently located around a lot of entertainment and attraction malls, and restaurants Staff was not engaging. Had to ask for towels beds didn’t get made or cleaned up. No one came to clean the hotel room for our whole stay which was five days. No one came to change the bedding and give us fresh towels. We had to ask for them. Nothing was done, except the garbage was taken out and we had to ask for that. Also, the cleaning staff couldn’t speak English. Exercise equipment was not working properly. Staff seem to not really care about us having a good experience or comfortable stay.
- 2.5/5
Conveniently located around a lot of entertainment and attraction malls, and restaurants Staff was not engaging. Had to ask for towels beds didn’t get made or cleaned up. No one came to clean the hotel room for our whole stay which was five days. No one came to change the bedding and give us fresh towels. We had to ask for them. Nothing was done, except the garbage was taken out and we had to ask for that. Also, the cleaning staff couldn’t speak English. Exercise equipment was not working properly. Staff seem to not really care about us having a good experience or comfortable stay.
- 5/5
room was very clean and the beds were very comfortable. Breakfast was more than we needed.
- 4/5
Good sleep
- 4/5
Ok
- 3/5
Breakfast was fine but nothing special or to get excited about. Started discussing checking out a day early 3 days in advance and the hotel refused to change my booking to reflect that so paid for a night I didn't even stay. Front desk staff was usually somewhere else and I would have to flag them down
- 5/5
Everything
- 5/5
Very Nice !
- 4/5
Very good
- 5/5
Everything was great
- 5/5
Nice accommodations for the cost. The room appeared recently updated. Staff was courteous. Our only issue was that one of the garbage cans had not been emptied from a previous guest, but everything else appeared clean.
- 3.5/5
Good
- 4/5
The property has a great layout and the rooms are spacious. There was no coffee at breakfast, only one carafe of coffee. It was spring break weekend though, so might have been more busy than normal. Average breakfast offerings, so, not bad. Staff was very friendly. We stayed at a different property the weekend prior and this property was much more family friendly. It was acceptibly clean. It just looks like it needs maintenance, like peeling wallpaper. Moldy caulking in the bathroom. Toilet seat lid is missing a bumper. Minor stuff like that.
- 4.5/5
Superb
- 5/5
Easy to get to, many choices for meals, good staff, good breakfast
- 3/5
The tv didn’t work the phone didn’t work someone slammed doors next to us till 1 in the morning
- 3/5
The tv didn’t work the phone didn’t work someone slammed doors next to us till 1 in the morning
- 5/5
Friendly staff and prices reasonable
- 5/5
Exceptional
- 5/5
Exceptional
- 4/5
Room was clean and comfortable.
- 5/5
yes
- 5/5
The staff was helpful and very friendly.
- 5/5
Nice room. A little maintenance needed but not bad.
- 1/5
The room wast clean everything from sheets to curtains were dirty
- 4/5
Quiet and good location
- 5/5
very clean, good breakfast and nice people.
- 5/5
The check in ladies The building is old
- 5/5
The check in ladies The building is old
- 3.5/5
all the accommodations very nice
- 3.5/5
all the accommodations very nice
- 5/5
Great place to stay when you have dogs. Clean facility and the staff was very nice.
- 3/5
Yes
- 5/5
Exceptional
- 5/5
Exceptional
- 5/5
Nice and clean. Enjoyed breakfast. Beds where soft.
- 5/5
The room was attended to everyday. The staff was attentive & friendly. There was adequate parking & the breakfasts were above average with a nice variety.
- 3.5/5
Did not eat the breakfast. The fist room we were assigned to was not fully cleaned. One of the beds was unmade. We were given another room but then had to wait for the new TV box to be installed. The staff were friendly and apologetic and got things resolved quickly. However, when we tried to watch the TV in the evening, we had to unplug and then replug in the cable to the TV box. Every time we shut off the TV we had to do this.
- 5/5
Well taken care of and clean N/A
- 5/5
Clean peaceful environment
- 5/5
Xxx
- 3/5
The hotel and staff were excellent and the breakfast was very good. However, the traffic noise from I-24 was loud and went all night. It was difficult to sleep and very frustrating knowing the next day would be a long travel day. They need to replace the windows with something more soundproofing.
- 5/5
Clean and friendly No complaints
- 1/5
When we woke up we noticed blood on the side of the sheets.... disgusting
- 4/5
Staff was exceptional and very helpful, understanding and accommodating. 1st room had no AC. 2nd room had not been cleaned following a maintenance repair. 3rd room was fantastic! Breakfast was filling and pleasant.
- 3/5
There were, however, a few issues during our stay. The door to our room was difficult to open and required multiple attempts, even with assistance from staff. While the room itself appeared clean, the television was not functioning, and the bed made a noticeable squeaking sound with movement. We also overheard other guests mentioning they had to change rooms more than once due to cleanliness concerns. Breakfast offered a good variety, including waffles, bagels, sausage, eggs, biscuits, fruit, cereal, and diced potatoes. However, the powdered eggs were somewhat runny. Overall, the staff’s friendliness stood out to us and also a great place for a last minute weekend trip. 😊
- 5/5
Great staff, great placeto stay!
- 5/5
Great hotel and staff
- 4/5
Great bed/linens!
- 3.5/5
Refrigerator had a bad odor and the bed springs were loud and squeaky.
- 5/5
Great place to stay.
- 1/5
It was extremely noisy I called the front desk twice it was horrible all I wanted to do was get some rest didn't happen
- 5/5
Good
- 5/5
There was nothing I didn't like about this property it met all of my needs and were very flexible
- 5/5
Team we're great and awesome breakfast!!....hot and ready or bowl o milk
- 4/5
Room was adequate but staff was amazing!
- 4/5
The room was dated and could use some sprucing up for sure BUT the staff more than made up for anything not up to par. They went way above and beyound and should be recognized by their company. Without the staff rating would have been at 3 at best but because of them I give a solid 5!
- 4/5
room was clean the beds great. very comfortable. stay again in the future
- 2/5
Staff the male was great! However very very loud noise kept awake thru the night. Heat needs fixing. Even above us upstairs above our heads knocking ALL night long! Dog poop on carpet
- 5/5
Front desk staff was very busy with check-ins due to the recent winter storm. The agent was patient, kind, helpful, friendly and most of all polite and professional! Definitely recommend this hotel! You kindness was greatly appreciated!
- 4/5
Very pleasant staff, clean room and lobby areas. The only problem was the road noise all night from being so close to the highway. I would recommend requesting a room facing away from highway if possible.
- 5/5
Awesome
- 5/5
Did not eat there
- 5/5
Yes
- 3.5/5
The staff was nice and helpful. The place was mostly clean. The pool was well kept. I wish there was more variety in the breakfast options. They don't change the sheets after 3 days like the sign in the bathroom says. They just make the bed. I had to clean the shower head because it had gunk on it.
- 3/5
Needs to be updated and general maintenance needed.
- 4/5
Yes
- 4/5
Good value, good clean room, excellent shower, and great comfortable shower.
- 4/5
Clean room and the accomadations were just what we needed.
- 2/5
We've been staying at La Quinta Smyrna, TN for many years and the condition of the rooms has been declining while the price is still too high for the value. And now they hold a $100 room deposit which was unadvertised on Expedia. The staff was fine, but this trip in Dec 2025, we found live bed bug larvae on the box spring (we always check)! They gave us a new clear room, but that was the last straw and won't be staying there again.
- 4/5
Very well kept hotel facilities and room. Appreciate that a lot
- 4/5
The room was clean, comfortable, and well maintained, and I enjoyed my stay overall. The only downside was the deposit fee, which was not disclosed prior to arrival. Clear communication about this ahead of time would make the experience even better.
- 4/5
Room had hair still on the wall of the shower, so housekeeping needs to do a better job at cleaning.
- 4/5
Hotel was clean, bright and the staff was very nice and friendly.
- 3/5
Room okay. Was charged an “accidentals” fee and was told it would drop of once I checked out. Well it hasn’t.
- 5/5
Wonderful hot water
- 4/5
Very clean, some of the fixtures were not working like one of the light in the room, bathroom door wouldn’t latch/lock easily.
- 4/5
It’s an older hotel as all the hotels in Smyrna are, but it’s kept up well. The staff are friendly and helpful, and the breakfast was good. We stayed in a suite and it was very roomy!
- 2/5
The young lady that works at night was extremely rude both times we stayed there. She acts like every time your bothering her when you ask for something. At our last day, she literally told us they were out of toilet paper. Our room was not stuck with toilet paper or Kleenex. Other than her the stay was wonderful.
- 5/5
Staff was excellent, very attentive. The breakfast was quite nice with eggs, sausage, gravy and fresh waffles.
- 5/5
Clean, good property for traveling with my dogs.
- 4/5
Breakfast was ok. Scrambled eggs were instant. Sausage was extremely greasy.
- 4/5
Great quick stay
- 4/5
Clean room
- 5/5
All looks very well set for my arrival.
- 5/5
The room was in good order and the staff was very friendly.
- 5/5
Room and facilities were very clean. Staff were extremely helpful and courteous.
- 1/5
Cockroaches!!
- 5/5
Staff was very accommodating and made sure my stay was pleasant. They always asked if there was anything else I needed and immediately responded. Breakfast and Coffee in the morning was hot and fresh.
- 5/5
Great service
- 5/5
It's a decent hotel!
- 1/5
Hotel owes us a credit!! Why should we pay full cost; when major things were wrong!!! Also, we paid $25 for our little dog that slept quietly on his blanket all night. He made no mess at all for the $25 charge!! I’m requesting a Full Refund before I call/contact Corporate on our horrible room stay. Room 224. Go run the water now and see how it DOES NOT drain. Ugh!!
- 5/5
Great service and cleanliness
- 5/5
Room was large
- 4/5
I stay with La Quinta whenever its an option and I've never been disappointed! They're rooms are clean and the beds are comfortable and I always have the best sleep of my life. The breakfast was the only disappointment, there was no protein option: no hard boiled eggs, scrambled eggs, or sausage.
- 5/5
All good here
- 5/5
It good enough for me to recommend to family and friends. And I’ll be back again soon
- 2/5
The hotel was not what I expected. The shower would not maintain a constant water temperature and the beds were awful.
- 3/5
Room was clean but the air conditioner was very loud. The shower head was great but the tub didn’t drain. My friends room smelled like dog pee
- 3/5
The rooms were clean and the staff was friendly very comfortable atmosphere
- 5/5
Great stay!
- 5/5
My stay was good, felt safe, good breakfast and very spacious and clean room. The bed was very comfortable. The only thing was the noise of the interstate traffic. Thankfully I had brought a fan. Request a room on the back of the hotel.
- 1/5
Went to pull the covers back and discovered bed bugs crawling on top of sheet. Pulled the sheets off the bed and they were all over the mattress. They moved us to a different room which we thought was fine at first, but found that the new room also had bed bugs on the morning of us checking out. The front desk staff were rude and refused to address the situation.
- 5/5
Very nice clean room, great free breakfast too.
- 5/5
Easy on and off interstate not close to downtown though
- 5/5
The La Quinta in Smyrna was very nice. The staff were very friendly and were constantly cleaning to make sure everything was perfect. Breakfast was good every morning.
- 5/5
It was clean and safe close to restaurants. I stayed here several times.
- 5/5
Friendly staff
- 4/5
It was clean
- 5/5
Everything was perfect!
- 4/5
Liked dog area. Dogs stayed in truck did not enter facility can I have a rebate please!
- 4/5
Was nice place to stay..brrakfast was solid too..ny onky issue is its been almost 3 weeks now n they still havent released my deposit. Smh kinda ridiculous
- 5/5
N/A
- 5/5
Bed was a little shaky and hard
- 2/5
After a two night stay we all left with a sore scratchy throat.
- 2/5
Breakfast is the worst i have ever had at the hotel chain the juice was badly watered down and I would not feed the food to my dogs.The hotel is run down and full of illegals.
- 4/5
Asked for adjoining rooms. Both rooms on same floor at each end of hallway. Otherwise great stay. Bed comfortable and breakfast was good.
- 4/5
It was okay.
- 5/5
It was easy to drive to from the highway
- 4/5
The property was a bit difficult to find at first; but, once found it was easy to travel around the town.
- 4/5
Beds and pillows are very comfortable
- 1/5
Front desk evening staff was rude and sarcastic which you don’t experience too much in the area. Extra fees so beware of that. Privately owned so they feel they can make up charges as they go and charge different people different rates.
- 3/5
Very noisy! A lot of workmen and they were very inconsiderate!
- 3/5
It was clean. Beds were clean and comfortable, but the beds squeeked and squawked with every move. Bizarre.M The fixtures were clean but rusted. It needs fresh paint and carpet. The highway noise was terrible. We won't return.
- 4/5
Vey pleasant stay
- 1/5
Surly staff hidden fees. Room is worn and old. Breakfast was less than desirable. Tried to charge $6 for a lite beer
- 3/5
The road noise was terrible. Even with the tv turned up still heard it all night and mattresses were not comfortable at all. Room space was amazing.
- 4/5
Friendly staff.
- 1/5
Charged but didn’t stay there. Hotel overbooked, canceled on their end but Hotels.com has yet to refund
- 2/5
* There were holes in the curtains and no blackout curtain behind the main curtain. * There was hair around the edge of the shower. * The walls were scratched up behind the bed. * The room smelled like smoke. *When we checked out, the person at the front desk was rude. She didn’t even look up. She only said, “Drop your keys in the box.”
- 5/5
Breakfast hit every morning
- 5/5
Squeaky bed, no stopper for the bathtub and spotty room aervice for towels, toiletries, etc. breakfast was amazing. Pool was closed. I think I would stay again.
- 5/5
Very Pleased with the stay, Clean, everyone was very friendly and polite. The morning breakfast was very good with many choices of food and drinks to have. Would definitely stay there again and recommend to others !
- 5/5
It was a good stay , Have stayed here before and will again .
- 2/5
Checking in the hotel staff did not recognize that this room was already paid for and tried to get us to pay for it. And then charges for incidentals which we haven’t even been in the room yet. The bed had crumbs on it as if it had never been made recently. And the sheet had blood spot on it. The sink had crusty’s on it. If we weren’t tired, I need to leave in the morning. We would’ve asked for a different room. Never again to this place.
- 4/5
Cooling down in the pool after a hot and sunny day was great. Room was large and on the ground floor. Breakfast with hot and fresh waffles, coffee was almost European. Overall a great stay
- 5/5
The enjoyed the entire experience
- 2/5
The inside of the property itself wasnt that appealing, for example, the design of the carpets made it appear dirty even if they weren't. The lady at the front desk announced our room number which for most hotels is against policy. Alongside that, I have bite marks all across the side of my body that I slept on, so it appears they had some sort of bed bugs or insects in our room...
- 1/5
Roach spray left outside of the
- 3/5
The water pressure in shower could have been more. We got 2 queen beds and they had different sheets, one was itchy and just overall low quality while the other was the complete opposite. Also, if you purchase on a third party site, there is a deposit of about 100$ which wasn't mentioned until check in. Otherwise overall stay was decent and in a good area. Hope this helps. :)
- 3/5
The staff was very nice and even made us cookies!
- 2/5
Nothing was kept up, breakfast ran out both days in a row in the middle, no water in the gym for days, no one know seemed to know or want to do anything, mold in the shower…
- 4/5
Disappointed there wasn’t a mini fridge.
- 5/5
The staff was very friendly and helpful. Breakfast was delicious!
- 5/5
Clean, comfortable rooms.
- 5/5
Good
- 5/5
Great staff
- 1/5
The rooms were full of mold especially the bathrooms . The woman at the front desk was very friendly and showed me another room but both were really bad . They also had spider webs hanging over the beds . Rooms don’t appear to be cleaned often .
- 4/5
Always the safe choice when traveling with a dog. Clean and priced reasonably
- 5/5
I liked the multiple layers of curtains and how clean the bathroom was
- 4/5
I've stayed here several times for work and always feel safe as I travel alone. It is near the interstate so it can be a little noisy but I always wear earplugs anyway so it doesn't bother me. Staff is usually always friendly.
- 2/5
There was a hair and piece of something else (not sure what it was) in the ice bucket. The bed was hard. My room was right off the elevator so very noisy.
- 5/5
Great property, staff was polite, properly appeared new.
- 3/5
The tv in our room did not work nor the tub stopper. When we told the staff at the front desk, she couldn’t even be bothered to look up from what she was doing to acknowledge our issue. That was very disappointing because we usually have great stays at la Quinta suites
- 5/5
Property has been well maintained. I felt safe traveling with teen grandchildren. Rooms were clean and very quiet. I would stay here again.
- 2/5
The first room they give me was 316. The door handle was so bad that the lock jammed and could not even get into the room. Went downstairs and got another room 307. Got into the room and it was fairly clean. The 4 bad things about the room 1 the refrigerator was completely frozen up( it took me 30min too unfreeze it with a hair dryer. 2 One of the stand up lamps was about to fall apart. The lamp shade literally fell off while we was trying to go to sleep. I make shift fixxed this as well. 3 one bed had a rather large stain in it. 4 the wall paper and base board were coming off in the bathroom/ the bottom of the door looks like it will fall apart at any time as well. The room is quite for the most part so that was good. And finally a hotel that has lava hot water the way I like it. The shower head was amazing!!!! The last thing is that its been 24hrs and i still have not received my deposit back. Such bad form as I know this can be done on the same day. The La Quinta in Chattanooga is by far better than this one.
- 2/5
Upon arrival, employee didn’t look up from computer to greet/no name tag/no uniform-got to room- loud music played from an unknown room/other sounds also coming from room- called front desk, no answer, twice- 3 rd time different employee answered - assisted us in getting different room away from party room- got to room- door was opened?- called to verify it was correct room- window wouldn’t shut tightly ? Food area was clean and orderly - Unfortunately would not be staying again
- 4/5
The check in clerk sat the entire check in process. Thought it was rude, not a good first impression. The breakfast was delicious and the lady in charge of that was super friendly
- 3/5
The hotel staff when I checked in was super nice and made sure to ask if I wanted to be on the 3rd or 4th floor as well as to see if I needed to be close to laundry facilities. However, the heater/air conditioner ran all night blowing cool air even on heat. The lights in the bathroom only the mirror one worked. The last day I was there the elevator quit working so I had to carry all my bags down from the 3rd floor in a hot stairwell. The only good thing about this stay was it was close to where I needed to be. It was not worth the price that I paid and will not stay here again in the future
- 4/5
enjoyed my stay!
- 1/5
The bed covering was not complete. The best thing about the Hotel was the lady who worked the breakfast area she was helpful/friendly. I checked out the Hotel to go check in at the Courtyard which was not part of my plans.
- 4/5
Hotel was older but not bad just wasn’t cleanest but room was ok. Clients were rough . Staff was great !
- 2/5
I would like to lead with the fact that customer service is excellent, everything else not so much… upon entering my room I was confused as to why there were so many great reviews for this establishment. I opted for La Quinta over sleep inn because I felt like if it’s a priced little bit more expensive, it’s probably going to be higher standard but I was wrong. All I can say is it’s very old and in need of renovations, the beds are not the most comfortable, I spotted a pest. Since I only saw one it very well could’ve just wandered in from outside, but it’s just the fact that of all places I find it in the bed. I won’t even bother, mentioning the amenities because what amenities? I recommend Tru by Hilton in Smyrna and even the avid also located in Smyrna. The lady at the front desk was extremely friendly and helpful.
- 4/5
Kathy who was is the breakfast room made you feel like you were at home with warm charm and friendly hospitality. Rooms are clean but do have some wear.
- 4/5
A good spot for a quick overnight on our way through town.
- 2/5
The TV cable wasn't working so we couldn't get any local stations, the bed creaked every time you moved and you could hear every truck that drove by. Not a restful sleep. However, it was very clean and the staff was nice.
- 1/5
They ditched our reservation. I would never stay there ever.
- 3/5
The bed made noise and creaking every time you moved!
- 4/5
It’s a typical LaQuinta. Lots of dogs there and very quiet. Clean rooms and bathroom and a fantastic shower with very hot water. Near a mall and shopping. Would stay here again.
- 4/5
Just be aware that it is close the interstate and it is noisy.
- 4/5
Great for pets
- 5/5
Easy on and off hwy access. Beds sleep comfortable. There is also restaurant and target nearby.
- 5/5
Thank you for the opportunity to bring my pets aling with me .
- 5/5
Great spot right off the highway with a variety of eating places.
- 5/5
Easy to find. Easy and friendly check in
- 5/5
Easy check in, friendly staff, good breakfast and pet friendly.
- 2/5
The hotel was run down and overpriced for its condition, With all of the other hotel choices to make I WILL NIT BE STAYING AT A La Quinta ever again, what a disappointment, carpet strip poked my foot in the night while walking to the restrooms
- 4/5
The heat wasn't and no hot water
- 5/5
Great staff
- 2/5
Room 316 has bedbugs
- 5/5
One of the queen beds’ box springs squeaked..could not sleep in it. Thankfully the other queen bed was quiet and comfortable. Window heating and air unit’s noise level took some getting used to.
- 5/5
Nice hotel. Need to book families with children on the first floor
- 4/5
Beds were on a metal frame--made lots of noise every time you rolled over.
- 2/5
I didnt like the fact that the lady that was there when I checked out at 8:15 was rude, disrespectful, lazy, and unwilling to property do her job. The to e of voice was beyond disrespectful. I had to take a deep breathe, before i match her energy for energy. I brought 31 bowlers with me, and they all voiced their disapproval
- 5/5
I liked the hotel. It was better than I expected. Clean room. Very soft bed, I slept like a baby. Good breakfast.
- 5/5
Very nice and friendly and professional
- 4/5
I will be staying there again
- 3/5
The room was next to the mechanical room. There was a buzzing sound coming through the wall all night. Lucky for us that we were tired.
- 5/5
Always stay here the service is wonderful
- 3/5
Remote didn’t work to the tv and had to switch rooms cause the air conditioning was messed up . Other than that ok I guess wouldn’t go back tho
- 4/5
I was satisfied by the staff and the property.Thank you for making my stay peaceful and safe.
- 4/5
Only issue was rooms were not available when we arrived which was 3:45 pm...not a big deal but 3 rooms had to wait....staff stepped up and got them ready quickly...breakfast staff was outatanding in getting food out early on the weekend...
- 5/5
Clean room no issues at all
- 5/5
Very friendly staff. Quick and easy check in.
- 5/5
We we grateful that our room had a handicapped bathroom to accommodate my disabled Marine husband!
- 4/5
Clean room but noisy beds that squeaked and creaked with any movement.
- 5/5
Parking was very close to the hotel. Looks fairly new and landscaped.
- 3/5
The hotel room really badly needs updating. The woodwork on the sinks show lots of wear. The bathtub was scratched and rusted (Room 210). The wallpaper near the window was hanging from the ceiling. For the price we paid, I was expecting more.