Sleep Inn & Suites Smyrna - Nashville Area
About Sleep Inn & Suites Smyrna - Nashville Area
The Sleep Inn & Suites Smyrna – Nashville hotel in Smyrna is conveniently near downtown Nashville. Nashville International Airport and Vanderbilt University are both nearby. Guests will enjoy amenities like, free Morning Medley Hot Breakfast, free wireless high-speed Internet access, free USA Today, free local calls, exercise room and indoor pool. Guest laundry facilities are located on-site. The hotel provides business travelers with conveniences, including two data port telephones with message centers, spacious work areas, a business center and access to fax and copy services. A meeting room is available for hosting special events and business functions. All rooms and suites are equipped with refrigerators, microwaves, coffee makers, hair dryers, irons and ironing boards.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- Bar / lounge
- Café / coffee shop
- Business center
- Express check-in / check-out
- Dry cleaning
- Self-service laundry
- Multilingual staff
- In-room refrigerator
- In-room microwave
- Pool
- Spa / sauna
- Pet friendly
- Wheelchair accessible
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
Guests generally had a positive experience at the hotel, praising the cleanliness, comfort, and friendly staff. However, some guests had issues with the quality of the breakfast, the temperature of the pool, and the cleanliness of certain rooms.
- Cleanliness and comfort of rooms
- Friendly and accommodating staff
- Quality and variety of breakfast
- Temperature of the pool
- 5/5
This hotel is in a great location, conveniently located near restaurants, but also in a quiet area. The beds were comfortable. It was well suited for our trip to Smyrna for a little girls getaway to go to candy cloud.
- 5/5
Clean , quiet , & right off the interstate. Restaurant next door with walking distance so thats a plus
- 4/5
Very good
- 3/5
Well, I booked because reviews said how amazing this place was and “so clean”….furniture in rooms were terribly stained, a gummy bear was found on floor, bed not super comfy, and NO hot water in shower …..also room terribly humid even with a/c on 66 …had to run fan continuous all night. “Blackout drapes” not blackout at all!!! Woke up to BRIGHT light at 5:45 am!! Breakfast standard, not “outstanding”. Wouldn’t stay again.
- 5/5
People smoking in the hallways
- 4/5
Then the deposit is still showing pending on my account, usually it says canceled or I get a notification saying that it is being sent back to my account.
- 4/5
Convenient. Parking was good. Pp
- 5/5
Excellent experience from start to finish. The room was spotless and included everything we needed like a microwave and refrigerator. The indoor pool was a bonus after a long day of travel. Highly recommend for families and business travelers alike.
- 5/5
Exceptional
- 5/5
Very clean and great customer service! So comfortable.
- 3/5
Only issue door knob broken took them an hour to fix, pretty quick turnaround
- 3/5
Decent, quiet budget place to stay for one night. Room floors were in need of better cleaning. AC and TV need an upgrade. Beds were comfortable and breakfast was fine. Pool was nice.
- 5/5
Yes everything was great!
- 5/5
Exceptional
- 3/5
The facilities were very well kept up, but despite it being 100% smoke free the smell of marijuana around the lobby and hallways was awful. Thankfully the room itself did not smell.
- 2.5/5
Close to the highway, close to everything Breakfast, pool was cold.
- 2.5/5
The staff was very nice. They were trying with the limited options. They welcomed our dog. Smelled funny. It has an air of desperation. Not very sound proof. Heard normal kids' noises above and in the hallway. Carpet felt yucky.
- 5/5
My go to place when I visit. Convention nice staff. Clean. Free parking and close to shopping and restaurants
- 4/5
Nice hotel for the money, free breakfast, free parking and convenient location. Plumbing problems, outdated decor, unfriendly wait staff.
- 2/5
Location. They claim they are a smoke free facility. But when walking to our room the whole hallway smelled like marijuana. The outside of the facility can definitely be cleaned up as well.
- 5/5
The beds were really comfortable and the breakfast was good.
- 5/5
Con: the business computer in lobby had some kind of corrupt/ file damage and could not be used. It was a very old one and should have been updated.The same for the printer
- 4.5/5
Superb
- 3/5
Pleasant
- 5/5
This hotel was top notch! Would def stay there again.
- 4/5
Very good value for the money. Breakfast buffet was great. Room was clean had everything necessary. Only problem was noise in the hallway and someone in the room above mine kept stomping.
- 5/5
Excellent
- 5/5
Absolutely loved this sleep inn! Everything was superb.
- 4.5/5
Superb
- 4.5/5
Great location near freeway exit and near multiple places to eat, shop.
- 5/5
Exceptional
- 3.5/5
My husband and I go here for a small getaway a few times a year and always stay here. Location is convenient, the staff is always nice, and the breakfast is decent. Totally worth the price. Mistakes happen and it was handled very well, but when we first arrived, houskeeping had forgotten their supplies in the room with a dirty rag next to the bed and the TV didnt work. We told the front desk clerk and she was very apologetic and got us into another room quickly.
- 3.5/5
My husband and I go here for a small getaway a few times a year and always stay here. Location is convenient, the staff is always nice, and the breakfast is decent. Totally worth the price. Mistakes happen and it was handled very well, but when we first arrived, houskeeping had forgotten their supplies in the room with a dirty rag next to the bed and the TV didnt work. We told the front desk clerk and she was very apologetic and got us into another room quickly.
- 4/5
Worth the stay. Everything is good as they say.
- 5/5
Easy to get to and convenient to a restaurant
- 4/5
Very good
- 5/5
Exceptional
- 5/5
The staff was awesome. We had no problems with anything.
- 5/5
The staff was awesome. We had no problems with anything.
- 5/5
Easy to get to and convenient to a restaurant
- 4/5
Clean and staff was great. Breakfast is pretty basic, location very conveniently located.
- 3/5
When we checked in our room was 88 degrees inside took quite awhile to cool down. The air conditioning unit was a window unit and not very efficient and very noisy. The hallways were always hot. The breakfast was okay but the seating was very cramped. I will not stay here again.
- 5/5
Very clean and nice Everything was good
- 5/5
Very clean and nice Everything was good
- 4/5
Everything was good
- 5/5
The staff were very helpful and friendly.
- 4/5
The room was mostly clean, except for the headboards which looked kinda greasy. Everything else was fine and clean though
- 5/5
Clean rooms, comfortable beds, decent breakfast, staff is very friendly and helpful, clean property, and nice size clean pool.
- 5/5
Great! Extra super clean!
- 2/5
The carpet was dirty my husband socks get dirty. The TV continues to stops the sound.
- 4/5
Bed. Pillows Air conditioner Was loud enough that every time it turned on and off , I woke up
- 4/5
Breakfast. Bed. Pillows Air conditioner Was loud enough that every time it turned on and off , I woke up
- 4/5
Never getting a complete set of bathroom Cloths and not making the bed and taking out the trash daily
- 2.5/5
The room above me kept noise all night, running, jumping, bumping etc....I had to complain atleast 3 times but nothing was resolved until checkout time for those guests assuming that's the only time time the noise stopped
- 2.5/5
The room above me kept noise all night, running, jumping, bumping etc....I had to complain atleast 3 times but nothing was resolved until checkout time for those guests assuming that's the only time time the noise stopped
- 3/5
The stay was just ok. The headboard was greasy and nasty, floor half vacuum, and the padding under the sheets were bunch up under the fitted sheet. We seen a bug flying on the curtains. I was told at the desk checking in that I would get a receipt at check out. When I checking out I was old if you use a 3rd party they mail the receipt. I use 3rd party often and still receive a printed out receipt.
- 0.5/5
It was close to our reason for being there. I found a crack pipe under my mattress, showed to the front desk clerk. They did not care to give me a new room or to offer any kind of anything because of the nasty crack pipe under my mattress and they kept my driver's license.
- 0.5/5
I found a crack pipe under my mattress, showed to the front desk clerk. They did not care to give me a new room or to offer any kind of anything because of the nasty crack pipe under my mattress and they kept my driver's license.
- 4/5
Room was very clean staff very helpful. Cracker barrel across from hotel for meal or short drive to different restaurants. Ideal location for our one night stay
- 2/5
I thought sleep inns were a fairly nice hotel. This one was incredibly outdated and the bathroom gave me the ick. I coudve stayed somewhere much nicer for the same price. Won't stay here again.
- 1.5/5
Great location and friendly staff Cockroach in the bathtub
- 3.5/5
Good
- 4.5/5
Veronica the receptionist at checkout was great. The breakfast was awesome
- 3.5/5
Roaches
- 5/5
Hotel was very clean and...
- 4.5/5
Superb
- 3/5
Room had a mildew smell due to the carpet but the room was clean.
- 5/5
Room was very clean and staff was super nice!
- 5/5
Hotel was very clean and the staff was welcoming and friendly. Would definitely stay there again.
- 5/5
Check in was smooth and staff was welcoming. Room was clean and comfortable. Overall enjoyed my stay!
- 5/5
Enjoyed our overnight stay. Check-in and Check-out went great. Thank you Veronica (check-out). Very welcoming❤️
- 5/5
Great staff, great room, smaller pool but it got us wet!
- 2.5/5
Location Deposit was $100 . Indoor pool was COLD , not heated. Carpet needs an upgrade, comforters need an upgrade. Water was cut off for a little while. Wifi was slow . It was a cheap option so I got what I paid for .
- 2.5/5
Location Deposit was $100 . Indoor pool was COLD , not heated. Carpet needs an upgrade, comforters need an upgrade. Water was cut off for a little while. Wifi was slow . It was a cheap option so I got what I paid for .
- 4/5
The breakfast was a little lacking, and no hot tub in pool area. Those were the only negatives. everything else was great. Very clean and staff were very friendly.
- 5/5
The front staff is amazing and always ready to help! The place is always clean and smells nice, I have been here on a travel assignment and the smiling faces are always welcoming when we arrive!
- 5/5
The Manger Mrs. Veronica was very helpful and kind she made our stay very pleasant..
- 5/5
Nice place
- 5/5
Rooms were nice, pool was freezing cold.
- 4/5
There were no plug ins for cell phones in the rooms and the fitness center needs work, breakfast was good though.
- 4/5
Very good
- 0.5/5
Nothing Bed bugs
- 0.5/5
Bed bugs
- 5/5
Such a very convenient location to food, shopping, the city! Staff is great and the overall hotel was wonderful.
- 5/5
Large clean comfortable room,good air-conditioning
- 1/5
free breakfast and they found where they put all my luggage booked 2 nights and my luggage was gone when I returned to room. Front desk not very understanding and said I needed to book another night. Hi had my receipt from booking.com and said I did not need to book another night and that they needed to fix. Manager said they have nothing to do with booking.com! They later discovered it was their error. Luckily they found my luggage. First night room smelled like dog. Next day was much better aside from my luggage being cleared out.
- 1/5
free breakfast and they found where they put all my luggage booked 2 nights and my luggage was gone when I returned to room. Front desk not very understanding and said I needed to book another night. Hi had my receipt from booking.com and said I did not need to book another night and that they needed to fix. Manager said they have nothing to do with booking.com! They later discovered it was their error. Luckily they found my luggage. First night room smelled like dog. Next day was much better aside from my luggage being cleared out.
- 5/5
Sleep Inn Smyrna is a reasonably priced hotel with clean rooms, comfortable beds, decent breakfast, friendly staff, easy access to the highway, and right next to a Cracker Barrel.
- 3/5
Front desk staff was friendly and helpful. We enjoyed the indoor pool, very clean with a beach ball available. The bathroom inside the room was very clean and had plenty of fresh towels. The tv worked well and had many channels to choose from. There were lots of pillows for the beds with extra in the closet. The heating and air system worked well. I had called and requested ground floor rooms immediately after booking and was told they had that arranged. Third floor rooms when we checked in. The beds were very hard and uncomfortable. The breakfast was hot but was low quality. Scrambled eggs were tasteless as well as gravy and oatmeal. The juices were watered down to nearly flavorless.
- 3/5
Front desk staff was friendly and helpful. We enjoyed the indoor pool, very clean with a beach ball available. The bathroom inside the room was very clean and had plenty of fresh towels. The tv worked well and had many channels to choose from. There were lots of pillows for the beds with extra in the closet. The heating and air system worked well. I had called and requested ground floor rooms immediately after booking and was told they had that arranged. Third floor rooms when we checked in. The beds were very hard and uncomfortable. The breakfast was hot but was low quality. Scrambled eggs were tasteless as well as gravy and oatmeal. The juices were watered down to nearly flavorless.
- 4.5/5
Great value. Room was large and comfortable. Carpets could use a freshening
- 4.5/5
Great value. Room was large and comfortable. Carpets could use a freshening
- 5/5
The customer service was impeccable. The room was clean however the smell of the room wasn't so pleasant, smelled like wet mop. Location is convenient to all your shopping and eatery facilities. It was very quick and the outside was very maintained
- 5/5
This fit our needs perfectly! The price was right, breakfast was delicious, ample/safe parking, and easy access to the interstate. Our room was clean, and the staff friendly. We will be back!
- 3/5
The location was great, the room was not as clean as any other hotels I’ve stayed before. The guests beside us were smoking cigarettes and that’s what our room smelled like. We asked to upgrade and the hotel was fully booked. There was a stain on the sheet when we checked in and told the front desk. She offered to give us another one. Overall I would not ever stay at this location again or this line of hotels.
- 5/5
The breakfast as always was GREAT!!! I had to leave
- 5/5
The breakfast as always was GREAT!!! I had to leave
- 3.5/5
It has a very bad smell.
- 3.5/5
Location It has a very bad smell.
- 3.5/5
Changed price from what I booked
- 3.5/5
Changed price from what I booked
- 5/5
Veronica is an excellent property manager and this showed not only in her cheerful presence but in the staff and the smooth way the place operates night and day. We stayed for a week and found the location perfect for errands, meals, and convenience- avoiding much of the awful Nashville traffic. The room was quiet, roomy and had a great bed. We’ll be back!
- 5/5
My room was very clean the staff was very friendly check in was easy all in all it was a very good place to stay
- 4/5
Breakfast was good, fresh and plenty. Our room, sliding closet door did not slide, off track. The shower door didn't stay closed, would slowly slide open. Nothing we couldn't tend with. Not sure about a next time.
- 5/5
Loved the staff!
- 4.5/5
Great location adjacent to our conference- great value for what we needed. Breakfast was hot and good and the coffee was excellent.
- 4.5/5
Great location adjacent to our conference- great value for what we needed. Breakfast was hot and good and the coffee was excellent.
- 5/5
The room was clean, great shower, staff were friendly and great. Breakfast was great but gravy was a little thin. Room had a little bit of a stale odor, not horrible, but not sure from what.
- 5/5
Breakfast was good all and all good stay
- 4/5
I will say for the price it is the rooms are very clean, it is a peaceful place to stay and the staff was so nice! Would love to stay there again if come back for another weekend!
- 3.5/5
The bed sheets on the pull out couch were soiled pretty badly and not replaced. I spoke with the front desk and they were pretty disgusted with how it looked- received new sheets.
- 4.5/5
Superb
- 5/5
Could have mixed the selection up better. Had the same things for the hot food every day.
- 5/5
Very affordable, very comfortable beds, very easy to find. Great pool my 10 year son loved it. The staff is very great and easy to get along with.
- 4.5/5
Nice convenient location but avoided the hustle and bustle. Extremely clean in every single area!! The staff were all very kind and helpful.
- 3.5/5
Roaches in room on 2.nights of our stay
- 2.5/5
Location was nice(Cracker Barrel Next Door) No USB ports at bedside tables. Shower door didn’t completely close. Table below the TV is a little rough.
- 5/5
It’s in a great area, not too far from the people & events I was here for. I can’t think of a thing. I like it so much I book here every time I’m heading to the south end of Nashville.
- 4/5
We enjoyed our stay. Friendly staff!
- 1/5
Location Horrible beds Room smelled like WET DOG air conditioner did not cool well. Sweated all night
- 4.5/5
I enjoyed the waffles and orange juice in the morning to start my day. The staff were very nice and very helpful! The accommodations were perfect for having my dog, a pitbull. He was loved by everyone! Not every place is pet friendly. So hats off for that! Only negative thing i could say is the same breakfast every morning got old. Lol and the keys to the doors would fail alot. Specially when your arms are full and ya need it to work. But those are minor complaints that are outweighed by good qualities. Ty for the hospitality! MS
- 2/5
The bathroom wasn't as clean up underneath the sink area. I had to kill a bug under there. Also, to where it looks like it hadn't been swept in a while. Plus, there was
- 4/5
Screen room friendly staff and safely parking 😃
- 1/5
Bed felt like I was laying on a piece of wood
- 4/5
Breakfast was the worst part of our stay. Gravy for the biscuits could have been nice. Salsa for the eggs…just some little things could have made a difference.
- 4/5
Staff was great, hotel was clean. Breakfast was adequate and seating was ample.
- 5/5
good allaround
- 5/5
We love staying at Sleep Inn. It's affordable and convenient.
- 5/5
Just 20 minutes away from Nashville, clean, friendly staff, decent breakfast, reasonable rates. I’d stay again!
- 3/5
Yes
- 5/5
Clean rooms bed comfortable and staff very friendly
- 2/5
Floor in room was sticky. Kids running up and down the halls yelling. Thin walls and very noisy above us.
- 5/5
Breakfast was good. Hot items where hot and well stocked. Staff was pleasant room was clean plenty of parking.
- 5/5
Clean room
- 5/5
Friendly staff, great location! The suite is a good size and comfortable for traveling with family.
- 4/5
just ok
- 3/5
Breakfast was sad. Room was ok.
- 5/5
Room was very clean and the bed was comfortable. Staff was very friendly
- 5/5
The staff was very sweet and we had good room service .and our room was very clean when we got into our room. And the pool was excellent as well!
- 5/5
Pet friendly
- 5/5
The room was clean and spacious. The bed was comfortable.
- 5/5
Good service, nice and clean pool area. Clean rooms.
- 5/5
Clean rooms, accessible place and close to everything, restaurants nearby and easy parking.
- 5/5
Great staff, very affordable, very clean. No complaints
- 5/5
This was a great one night stay, staff was friendly and helpful!
- 5/5
Good service. The hotel is 20 minutes from downtown, and there are restaurants and shops nearby.
- 5/5
Pleasant atmosphere, easy parking, and shops and restaurants nearby. A very well-maintained and clean hotel!
- 3/5
TV was sketchy, flashed on and off for a few minutes after turned on.
- 3/5
The room felt damp and smelled musty. Shower door didn’t seal and water puddled on the floor. Shampoo dispenser in the shower was in the soap tray.
- 5/5
Good attention and service. Clean rooms.
- 5/5
The hotel is well-located; the pool is covered and clean. The service is good, and there are shops and restaurants nearby.
- 5/5
The hotel is well-located, with restaurants nearby; both the rooms and the hotel itself are clean, and there is good parking. It is located 20 minutes from downtown.
- 4/5
Good experience.
- 5/5
Clean pool and dining areas, great service!
- 5/5
Room was clean and comfortable. Staff was very friendly.
- 5/5
Everything is as good to be expected and clean and had the indoor pool. Breakfast was great and had lots to choose from.
- 5/5
Excellent service, clean rooms, clean pool! Close to everything!
- 5/5
One night stay with family. Very comfortable. Would definitely return.
- 5/5
No complaints here! Reasonable price. Friendly staff. Clean rooms and facilities. Breakfast was tasty. Would recommend.
- 5/5
The hotel rooms and common areas are kept clean. It has a good location, very central.
- 4/5
Really good breakfast. Nice staff.
- 4/5
The rooms are nice and the staff is incredibly friendly! They went above and beyond to ensure the common areas were clean and tidy. I do wish the breakfast had a bit more variety (only blueberry yogurt was available, no pastries, and I think the only hot water for tea was available from the sink). But overall we enjoyed our stay!
- 5/5
Very clean, very helpful staff!!
- 5/5
All was great. The pool too!
- 5/5
Room was clean and well maintained. Breakfast was good. Staff was polite. Also located next door to a Cracker Barrel.
- 5/5
Our room at Sleep Inn and Suites (Smyrna) was clean and comfortable.
- 4/5
check in was fine, shower was awesome, bed ok..room had a weird smell to it.
- 5/5
The staff were very kind and courteous. The room was clean and LOTS of pillows. Would definitely recommend.
- 1/5
We booked a stay for one night February 14 for my family of four. We had a king suite with a pullout sofa sleeper. When we pulled out the sofa, there was a urine stain and food crumbs on the sofa bed. We went to the office to see if we could move rooms and she said there was nothing that she could do and the manager was not on shift. Her resolution to that was to just give us a change of sheets. My kids ended up sleeping on the floor because they did not want to sleep on a urine stain mattress. When we checked out the next day, we told the manager and she said all she was able to do was give us 15% off the room for my children sleeping on the floor due to there unsanitary room. I do not recommend Sleep Inn & Suites.
- 5/5
Clean room, great location, friendly staff
- 5/5
Yes I really enjoyed my stay next time I will stay longer
- 5/5
The room was comfortable and clean. However it is dated and no hot water in the shower. P
- 5/5
Friendly staff, great value for the price.
- 5/5
We were able to get a room here from Monday- Friday morning during the Nashville ice storm while our house was without power. We originally booked for one night, and kept adding on as we still didn’t have power. I’m so thankful for a clean and warm place to stay. The staff at this hotel is top tier! Everyone was so kind, welcoming and understanding. The hotel itself was very comfortable and we really appreciated the complimentary breakfast. This experience was stressful, but our stay at Sleep Inn and Suites was wonderful.
- 4/5
We stayed one night and the overall experience was very good. The room was clean and bed slept very well. We also felt it was a safe area and was close to lots of shopping and places to eat.
- 4/5
Room was clean, shower leaked water on floor, pool was cold but all together staff was pleasant and we slept well. Would sleep here again. Wish the pool was warmer.
- 5/5
This place is next level better than other Choice Privileges hotels I’ve stayed at.
- 2/5
The room was ok clean, there was trash beside the chair and all of the corners of the floor were dusty. The bed was really hard!
- 5/5
Staff were great and room was clean and comfortable.
- 5/5
Hotel was clean and staff was very friendly.
- 4/5
You can’t beat the area. Close to everything without the heavy traffic. You can actually walked to eat next door at Cracker Barrel. Staff was so friendly and helpful. Beds are very comfortable and noise from other rooms were zero for a good night rest.
- 5/5
Clean room free parking and quiet. Close to food and shopping
- 2/5
Hotel staff asked for $100 cash deposit at check-in for a pre-paid reservation. Be careful when booking here.
- 5/5
Every thing! I drove to Smyrna from Minneapolis MN and was completely worn out when I arrived. Check in was quick and easy and room is comfortable!
- 5/5
Clean rooms, Nice indoor pool, very convenient to shopping centers
- 3/5
Room smelled so bad or smoke, tub was dirty. Lady at the checkin area was nice.
- 5/5
Took long to return my deposit
- 4/5
Very nice man at desk. Immaculate bathroom in 2nd room. Did notice the floors creaked.
- 5/5
Room was clean and staff was nice. Breakfast was decent. Would stay again!
- 5/5
Very quiet. Convenient to Cracker Barrel and local restaurants. Right of interestate 24.
- 3/5
Remove carpet in rooms and instead tile the floors, shower leaked, but for the price the stay was good. Staff was accommodating.
- 5/5
The room was great. The buffet style breakfast was good and cheaper than the Cracker Barrel next door.
- 5/5
Yes
- 5/5
Needed some time to unwind from a long few days of driving and got a great deal and it was very nice and relaxing. It was clean,comfortable and everyone was friendly. Thanks to everyone! I’ll definitely be back.
- 5/5
Great breakfast and front desk service
- 5/5
Everything was great, clean and welcoming! ♥️
- 5/5
Parking safe
- 3/5
Satisfactory.
- 4/5
Friendly workers
- 1/5
Neglected room
- 1/5
terrible. cleaning staff is horrible, will "clean" and never take out garbage on a daily basis.
- 3/5
Otherwise: Staff was courteous enough. But the hotel’s pretty run down at this point. Didn’t want to walk barefoot on that carpet, didn’t like the peeling paint/water damage, and didn’t like the roach chilling next to the paint damage.
- 4/5
Exceptional as always!
- 5/5
Lovely visit..room was clean and comfortable, staff was pleasant and accommodating.
- 5/5
Will definitely return. The hotel was clean, had everything working properly.
- 4/5
Very clean and the breakfast was nice
- 3/5
Floors were/are very creaky. Someone checked in directly above us later in the evening and every step, bump, creak was clearly audible. TV channels available were very limited in comparison to other similar hotels we frequent. The air conditioner continuously cycles all night from either too cold to why the hell is it so hot in here. But, the room was very clean and the bed comfortable.
- 5/5
Courteous staff and cleanliness, also the free breakfast is delicious if you're an early bird
- 5/5
Very clean but had a musty smell in our room. Great parking since we were pulling a trailer. Very friendly staff.
- 4/5
courteous staff
- 4/5
Great to stay for a quick trip! The hot breakfast is good and a plus!
- 4/5
Staff very friendly, nice variety for breakfast. Comfy beds however the room smelled musty, especially the bathroom even though the lobby and hallways smelled fresh and clean. Easy off and on the highway for an overnight stop.
- 5/5
The lady at the front desk was very nice. We had a nice room, and we enjoyed the breakfast a lot.
- 3/5
Used soap in the bathroom, refrigerator rusted on the inside, a/c unit full of dust
- 5/5
Parking was great, hotel staff helpful, clean room, no issues with the hotel experience overall.
- 2/5
What I didn't like was the room smelled soooo bad. They have some kind of issue for the building. They were pumping fragrance into the lobby.
- 1/5
Idk but I smell like I’m dead inside the room plus very bad
- 4/5
it was a ok stay. the staff was good.
- 4/5
Bathroom Toilet: poop in and on inside of lid, also urine, trash in floor, hair in the sink, thankfully I carry cleaning supplies everywhere I go. Bed was nice and comfortable. Window was open. Stayed here because of reviews. I took a picture of the toilet
- 5/5
Good stop for the night
- 3/5
Place was ok, but the cleaning smell was too strong throughout. Having 2 washing machines + 2 dryers was a plus.
- 1/5
Room smelled like mold and mildew. I had to change rooms and the room I was changed to smelled like mold and mildew as well. I didn’t even bother asking to change rooms again. The television in the room did not work either. It’s decent if you’re looking for somewhere just to stay for the night if you are traveling between states. Other than that I would prefer to stay somewhere else.
- 4/5
The facility was clean and rooms were a good size to move around. Parking was easy and access off and on the interestate 24 was easy. Breakfast was excellenet with hot and cold options. Only complaint was the extra $100 deposit that is returned after a few days of checkout.
- 1/5
Llegamos al hotel a las 3:30 pm y nos dijeron que aun no estaba lista la habitación que regresáramos en 30 min, al llegar nos dijeron que esperáramos otros 30 min , después nos dieron la tarjeta para el cuarto y subimos al tercer piso , el cuarto aún estaba sin limpiarse , eran ya 4:30 pm , y la señora de limpieza muy amable nos dijo que Disculpa pero aún no lo había limpiado y no sabía porque en recepción nos dijeron que estaba listo , bajamos y en el lobby nos dijeron que regresamos en otros 30 min no regresamos y perdimos nuestro dinero , no son responsables, ni amables , mala atención y nada cordiales
- 2/5
Was under staffed and no one servicing pool area
- 5/5
The hotel was very nice,clean,shower was amazing and the staff were so friendly!! Will definitely stay again when Im back!
- 5/5
No problems at all.
- 4/5
Very clean. Everything worked as it should, Reception was friendly and efficient.
- 4/5
Good
- 5/5
The front so we then had room to park in front. Breakfast was average. Room was clean. Easy access to highway. Shampoo, conditioner, and body wash was full size.
- 3/5
One very small elevator that’s very slow, room smelled so musty since no air conditioning was on, took day and half to get musty smell out of room, carpet looked kinda dirty, we left day early. We had a large group staying there for the car event in town and I would expect better.
- 4/5
It was a good experience . Breakfast bar -Coffee , food was good as well
- 4/5
Kind and courteous staff
- 3/5
There were sticky stains on the chair with upholstery. There were stains all over the back of the office chair. There was hair left in the shower. Breakfast juice was unavailable, and eggs were shaped like rectangles. I had a $100 charge on my card for “deposit” and have to make sure it doesn’t come out. Other than that I enjoyed it. Unfortunately I will not return.
- 5/5
Very comfortable beds! Great pillows! Great stuff! Convenient to where my conference was located.
- 5/5
Very nice I will be back.
- 3/5
Room was clean. Front staff very friendly. Breakfast area was dirty and kitchen help was busy talking to 2 men instead of taking care of dining area
- 5/5
Clean space
- 5/5
Amazing, staff was friendly and nice. Room was nice and clean.
- 2/5
It was really subpar. The floors were sticky when we walked in to check in, our room smelled like they tried to cover up a musty smell with cleaners, there was a hard, sticky spot on the carpet, the bathroom sink was cracked and had a chunk out of it, one of the shower tiles was cracked very badly, and our TV didn’t work. I’m just glad we only had to stay there for one night.
- 5/5
The staff was amazing allowed me to do early check in for $30
- 1/5
The rooms smell horrible. They smell musty and moist. I had a horrible headache during my stay. The crazy thing about it is that the headache would go away while I was away from the room. Highly recommend looking into this and getting rid of the carpets. They are so disgusting
- 5/5
Good
- 5/5
We stay there when in Tennessee for. Our retriever hunt test.
- 4/5
Great access to main freeway. Double- or triple glazed hotel room windows provided excellent sound proofing. Room prices most reasonable. Clean and spacious rooms with good facilities including fridge, kettle and microwave. Staff were friendly but quite new. Breakfast was modest but hit the spot just fine. Overall a good experience! Docked one point due to no plug in bath or wash basin and toilet needed some plumbing work as the water ran constantly. Lack of plugs meant bathing and wet shaving were challenges but had shower backup option at least.
- 5/5
The hotel was clean and the staff were very friendly. The hotel is located in a very nice area. There were many shopping stores and restaurants nearby.
- 5/5
The best .thank you 😊happy guest
- 4/5
Its good
- 4/5
The need to clean up better! Is good but no excellent
- 5/5
The staff made the stay wonderful. They were attentive and kept the place clean. The breakfast was good and the breakfast staff kept everything stocked.
- 4/5
We loved the shower. Our room had a musty smell.The housekeeper gave me a spray for the carpet that helped.Coffee was not available after breakfast except for in the room.The overall experience was good.
- 5/5
Check in was easy. The staff was friendly and the room was clean and spacious.
- 3/5
Lobby and staff were outstanding. Very fresh and clean. Our first room was musty and there was standing water in the bathroom floor. They moved us to the third floor and the hallway was sweltering. The room smelled better. But one pillow had makeup on it and the ac didn’t work well. We couldn’t sleep with blankets because it was too warm. The floors definitely needed a cleaning. My socks were black after just a few minutes.
- 4/5
I liked the staff, they were very courteous. The breakfast was subpar. The toaster only toasted from one side. No real choice on tea. No available coffee or tea in the lobby. No extra goodies like a choice of fruit or sweet roll. It would be better to do a few things well rather than more things in an acceptable way.
- 5/5
I really liked Hemmet at the lobby when I checked in at night. He was very friendly and helpful.
- 5/5
Staff was very friendly and helpful. The room was clean and AC was good. Indoor pool was nice. Breakfast had lots of choices and was good. Pet friendly. We will be staying again. Very happy.
- 5/5
The hotel itself was very nice. Nicer than I expected
- 5/5
The room was clean, no bugs, and a great breakfast bar. We we're very happy with our stay.
- 2/5
They had a good breakfast. However, the hotel is old and has an old building smell. The staff was not very friendly. Will not go there again.
- 5/5
Pleasant stay. No issues.
- 4/5
Should be better lighting in parking lot. Received several scratches on back of brand new car. (Maybe an animal maybe keyed not real sure)
- 5/5
It was both comfortable and affordable. Nice shower, comfortable beds, A/C, coffee, pool. 25 min to Nashville.
- 5/5
Friendly staff, comfortable bed, and tasty breakfast
- 4/5
Difficult to get into from the east. Heavy traffic. Room was nice and comfortable. Air conditioning was quiet. Breakfast was poor.
- 5/5
So very quiet. So very clean. So very friendly. We will definitely be back
- 5/5
Great facility, very clean, friendly staff, convenient location. It was a great stay over all.
- 4/5
It was cool. No complaints. Well actually the gravy on Saturday breakfast was very watery, not tasty at all. Also didn’t love having to notify them that I wanted housekeeping every day. Otherwise, great stay.
- 5/5
Clean
- 5/5
My stay was very nice. My day to day life is very hectic and I just had to het away. So I booked a room for a few nights of peace. For once I had nothing to worry about. They kept an eye on everything. Not once did I see any conflicts with guest or amongst themselves. The guest that I interacted with were please with their stay as well. It's justa comfortable and relaxed environment.
- 2/5
Not sure how this property had a “Very Good” rating - I had a non smoking room that smelled like smoke and a bunch of older teenagers being loud and running up and down the floor cussing. The A/C didn’t work that great and just not the cleanest.
- 5/5
Amazing place to stay
- 4/5
Good room
- 5/5
Room was great! Traveled with our dog and they were very accommodating.
- 4/5
Location was great. Employees are friendly.
- 4/5
Good clean place
- 5/5
Absolutely amazing! Super clean, super nice staff, amazing rooms! All in all amazing.
- 4/5
Smelled nice. Was clean. Did not expect an additional $100 deposit on top of the cost of the room that was already paid for.
- 3/5
I want to give 2 star but staffs were nice. Parking is easy and safe. The room I slept in was so bad, it smelled so old, not clean, and I found dead cockroach on the floor. I didn’t bother to change the room because I checked in so late.
- 5/5
Always good to stay here but the 100 dollar "deposit" that isnt refunded for several days doesnt please me.
- 3/5
The staff was very friendly and helpful, but the carpet in the room had a strong unpleasant odor. The breakfast and the team were excellent. The pool stays open late, and the location is very convenient—close to everything.
- 4/5
Overall we had a good experience. All appeared pretty clean. Beds were comfortable. Breakfast was ok. Staff was very friendly.
- 5/5
Nice
- 1/5
Wants a $100 CASH deposit. Not on a card….cash!
- 5/5
Everything is great but the bed was a little hard
- 1/5
To say it was underwhelming is generous. I will give credit for two positives— they allowed me to reschedule last minute when our event had a cancellation. And the air conditioning worked well in the room.
- 4/5
Very nice
- 1/5
It was the worst experience at a hotel that I have ever had. The first one they put me in had a very bad older and the second room they put me in was already being rented out. The room that my son rented had cockroaches. I will never be returning to this property.
- 1/5
Terrible
- 1/5
It smelled moldy
- 5/5
Very nice stay. Wapiting to go to breakfest.
- 5/5
My only complaint is about the highly scented products offered(soaps, lotions, etc.). The whole place smells like "pear sandalwood" products. Anyone who is allergic or sensitive to perfume will have difficulty.
- 5/5
My stay was great. Budget friendly and convenient to all food and shopping areas.
- 5/5
Definitely a step up from the LaQuinta in Memphis, as far as room quality and staff attentiveness and food quality.
- 5/5
Great check in
- 5/5
The kids running up and down hallways. People banging on the walls kids kicking doors and running away. Had to call front desk multiple times. I was not happy about it and it still continued. I finally gave up and will request management to talk to me regatding it.
- 4/5
Convenience to interstate
- 4/5
Was great to be pet friendly. We did have a problem with the faucet in the bathroom leaking. They let us move to a different room.
- 2/5
There are better options in the area.
- 5/5
The property and management were amazing
- 3/5
Was ok. Not sure the area was super safe. Room was basic.
- 4/5
Decent for a one night. Breakfast had lots of options but hotel breakfast is terrible generally anyway
- 5/5
Everything was great
- 1/5
This hotel is dirty and smells like animal urine in the hall and room. Huge dogs barking across the hall. Do not get a room on the first floor. That is where all the animals are. Hotel is very noisy as well and beds are very hard. Would never ever stay here again. Totally disappointed.
- 3/5
This hotel smells bad and they really try to cover it up with air freshener. It was really unpleasant.
- 5/5
My 3 night stay was really good. The hotel was clean & conveniently locating near lots of food places & shopping stores.
- 5/5
Nice hotel
- 3/5
Not the cleanest place and breakfast was sub par at best
- 5/5
Great stay for a week
- 5/5
Close to interstate
- 5/5
Room was great and better than expected it’s a great place to stay
- 4/5
Very nice staff but the hotel is outdated
- 5/5
The stay was great. Room was beautiful. Very welcoming. Bed was comfortable. Love the shower. However, it took a bit for the water to warm up but when it did, it was great. It was hot and not luke warm.
- 5/5
Very clean and staff was friendly
- 4/5
For the price
- 4/5
Front desk staff very nice. Hotel overall had a (depending on your taste) weird floral smell. Carpets in hall seemed to need a cleaning. Room was great. Shower and bathroom excellent...so really can't complain much because the room is the key.