La Quinta Inn by Wyndham Buffalo Airport

The rooms were clean and the staff was helpful. The breakfast wasn’t great and the rest of the amenities are about at par with what can be expected out of a La Quinta

Good

We asked the attendant for a second chair, but he said it's not allowed and there is no room for it - which is not true. Some rooms have 2 chairs, but others don't - you book double room and don't know what you get. It's a very small change that would make a big difference.

The staff were nice, but there aren't many around. The rooms are what you'd expect and you'll get a good night's rest. The breakfast has good intentions but the space isn't big enough and not alot of seating. They had a hard time keeping it clean. You'll probably end up getting food elsewhere. Also, dont expect to get anywhere fast on the elevator.

Additionally, the following morning, my shuttle was not recorded from prior night - luckily still had time to make my flight, and the GM did not respond to my question about reimbursing the $20 Uber. Beyond that, the room was good, bed comfortable, clean, bathroom cramped but good. Breakfast standard. But I won't stay there again with the lack of attention to my request.

While generally acceptable, this place looks like an older hotel that had a half hearted refresh in the last few years. Some attention to details like cleaning room pictures, fixing wobbly TP holder, and doing a deeper clean in corners and such would go a long way. Also, this place is on a busy road and near the airport. There are no alarms clocks in the room but you likely won’t need one with all the noise.

The entrance and foyer could be a little nicer.

I honestly don't feel qualified to reply to this question in detail. I arrived, slept for about 4 hours due to my early flight out of Buffalo, NY. What little time spent there, I was very comfortable.

The front desk receptionist checked us in before 3 p.m., which we really appreciated. We also liked their airport shuttle facility.

Great stay for a long weekend!

The gentleman that checked us in was very professional. He was there when we checked out also. He does a great job!

The room was clean, so was washroom, beds we noisy lots of squeaking,, parking excellent, breakfast was okay. Staff was excellent.

Room was clean, the only problem was the surrounding area.

Bathroom was not clean. Staff was friendly. Parking was good. Breakfast was decent. Overall, a decent experience at this hotel.

The shower water pressure was really good. The waffles and eggs at breakfast were a hit for my family. Also the manager checked us in and was very kind. I'd stay again.

Very nice. Would stay again

I would like to request a partial refund for my recent stay at La Quinta Inn, which I booked through Hotels.com, due to several issues that significantly affected our comfort. The bathroom exhaust fan was completely non-functional throughout our stay. As a result, the bathroom quickly filled with hot steam during showers, making it feel very stuffy and uncomfortable. In addition, the bed frame/mattress made persistent squeaking noises with even minor movement. This caused repeated disturbances during the night and negatively impacted the quality of our sleep. While we appreciate the other aspects of the property, these maintenance issues detracted from what we expected based on the booking. Given the inconvenience and discomfort caused, I kindly request that Hotels.com consider providing a partial refund or appropriate compensation. Thank you for your time and consideration. I look forward to your response.

It wasnt a luxurious hotel but it had everything for a good night stay. Clean - refrigerator in room- microwave coffee and decent breakfast . Price is right . Will definitely stay again .

Pleasant

Superb

Lovely stay friendly staff great place to stay very close to several malls would stay again

Nice and highly recommend

TV and remote combo didn't work all the time no channel displayed and no channel guide. The smallest elevator in the world. Towel rack at the sink was broken and not replaced. The breakfast was pretty good and 24 hour coffee was a good touch.

The check in was super easy and the gentleman that checked us in was very attentive and helpful. The room was very nice just as described on the website.Definitely enjoyed the included breakfast: food temperature was good and I liked the variety of thigs they offer. I will definitely book this hotel on my next trip. Go check them out!

Hotel Air Conditioning Unit Wasn't Heating Up, Actually Started Blowing Cold Air.

Everything. Cleanliness, polite staff good breakfast. Nothing.

Very nice & clean rooms, our last minute stay was comfortable. I’d recommend this hotel 100%.

The guests in the room next door were very noisy. I think hotels should do a better job of reminding guests about noise policies and etiquette. Fortunately, my stay was very brief, so I was able to tolerate it.

Clean rooms with comfortable beds. Breakfast was very good with nice variety!

Continental breakfast was not good.

Room was clean. Easy access to airport.

Nothing g Dirty know maintenance taken care of air conditioning tape with blue tape to hold up, left after 3days went somewhere else’s. Still had to pay for the 7 other days. Bs

Clean room. Employees very nice. Hot small breakfast in the morning. Overall good stay.

Staff is very helpful and nice, building is old.

Rooms were clean and well maintained. I appreciated the fluffy towels. Only complaint was the poor water pressure in the shower. Breakfast was better than expected. There was a bus load of Chinese tourists who were not respectful of personal space and did not clear there tables.

Aucun frais adfitionnel.pour le chien

Convenient to airport location.

Beds were super noisy

Great location and great price on the outskirts of Buffalo !

Would stay again. Clean. Nice.

Really blind sided by this property. Ratings were good but the property was dirty, our room smelled like smoke and the hallways and floors were very dirty. Don’t recommend at all.

Todo súper agradable el desayuno estaba bueno

Great breakfast. Comfortable bed. Clean. Hotel next for serves as housing for families with children who played/screamed yelled all hrs if the night.

Was able to leave car there to take shuttle to airport

Nothing

great

Great stay, consistent every time I’m there.

Nice clean rooms, a little small but nice.

Airport shuttle is good. it may seem like far from hotel but its not and the park and fly feature is absolutely amazing.

They have people from the government living in the hotel next door , arguing and kids yelling and screaming all day , kids knocking on windows , kids running around practically naked , hair in the shower and in the sheets , vehicles parked up against the side of the building that people are doing repairs on and playing loud music and smoking check out after a few hrs still have t got my money back

Maybe a airport shuttle and if it does have one i wouldn’t get a hold of it

Great stay. Breakfast, friendly staff and accessible to shopping areas and attractions.

Deben limpiar los filtros de los acondicionadores de aire. En adición la bañera necesitaba limpieza al igual que las tablillas. El encargado de la limpieza del cuarto no llegó. Al desayuno le hace falta mucha mejora. Incluye revoltillo, pero pésimo. Una esponja de agua.

It was so hot in our room all night we didn’t sleep well at all would have been better off to just sleep in our car. The breakfast was okay. The elevator was so little I had a panic attack I would rather walk up stairs but when we told the person in the morning it was 78 degrees inside and the air conditioning wasn’t working he said he would have someone look at it but that was it nothing taken off our bill it was way overpriced for what I paid in my opinion

Breakfast was great the front desk staff was the best and very informative I really appreciate that

1. Too expensive 2. They don’t fix the beds

Functional but basic

Moles in the ceiling of the bathroom. Box spring around the bed was very dirty. Hair in the bed .

Clean and wonderful staff

Exceptional

The hotel steps and hallways were very, very filthy. I was there with my family who were in various rooms of the hotel and during 4 day stay hallways and steps were never vacuumed. I actually through a piece of candy wrapper that had been on the floor for day's, into a guest room that was being cleaned, and it got tossed back out into the hallway later that day. Very sad. Otherwise, breakfast was good as well as airport shuttle.

Well maintained, staff weree helpful, Breakfast was great!

Well maintained, staff were helpful and Breakfast was great!’

I was screwed upon arrival I booked my stay specifically letting Expedia and LaQuinta know my plan was landing at Buffalo Niagara International Airport at midnight I also let them know I would need to check into my room at 1:00 a.m...when I arrived I was informed I couldn't check in until 3:00 pm they offered no assistance in helping me locate a different room I flew in from Phoenix Az was stranded with my daughter and am still disputing a refund.

Horrible experience!!!! Would never stay here again!

The hotel location is convenience to the airport and the Interstate. Short driving to a new Trader's Joe and a large number of well-known retail brands. The hot breakfast was nice though sitting spaces were a little tight. The room size is above average and have a recently renovated shower stall.

The breakfast was great as well as the staff members that we encountered

Good

House Keeping, and front desk people were wonderful The rooms and bathroom did not smell good.

The rooms and bathroom did not smell good.

Superb

Breakfast was done before the time and staff did not bother to fill up (not us) Many guests came down 10 minutes before and they did not get a chance to eat. I understand they have specific time but at least give the other people specially with kids a chance.

Recently stayed here a couple prior to this stay, the door lock has been fixed. Safety is a bit more secure compared to before. The breakfast was ALOT better compared to a couple months ago. The only thing that was missing was milk. Facility was definitely prompt with refilling waffle maker when it was empty. Lobby is always clean. And parking is good.

Old

The room was not cleaned. Housekeeping only picked up the dirty towels and did not even replace them with clean ones. In addition, breakfast items were not being refilled once they ran out. Overall, the service was very disappointing.

its ok

This location has respectful and good old school service with a smile. I liked that they were a little older and mature, they understand great service. They were patient and helpful. This location doesn’t have the most grand looking entrance/lobby but they do have a great staff. I would definitely return again.

The room smells of sewage. There’s no carpet in the room. My first impression was to check carefully for bedbugs. Looks like something you’d seen on Dateline where someone gets dismembered. Never again.

Rooms clean, and well kept on the halls, will constantly see staff cleaning through. Breakfast was great, easy check in and out

The evening staff did not inform me that we had to reserve the shuttle. Fortunately, the morning staff was able to get me on an early shuttle.

Clean. Comfortable bed, good nights sleep

A/C -heat unit was very loud when system was running which made it difficult to sleep. Breakfast was basic but decent.

Very good

Took 35 minutes for a shuttle to get 2 miles from the airport, no call from desk clerk to alert driver. Room lock on door malfunctioning. Urine in the toilet upon entry into the bathroom, obviously left by cleaning staff or never checked. Absolutely disgusting.

Parking was feeling safe

Great

Very good location and decent property. The biggest strength is their excellent staff

For the price and you don't expect much this is your place. TV was not working. Sought assistance from front desk but at the end told there maintenance guy won't come until thw following day...after I had checked out. Shower was not up to date; poor pressure from shower head. Breakfast was okay.

Clean, comfortable (enough) bed. Shower hot. But not quiet, over crowded and the airport jets fly right overhead. For a business traveler needing a safe night's sleep and hot shower, next time I'll stay 5 miles away and take a cab.

Cleanliness of room and bed is bare minimum but this hotel lacks it. Just after check in found hair on sheet asked for room change. No room available, hence cleaned up myself assuming they will change it next morning but nothing was done. Stayed for 2 nights and it was really bad.

I liked how spacious the room was and i really appreciated how clean and organized everything was. I also like there was huge window that brought in alot of natural light. I do want to say that reason i would not a rate it a 5/5 is because the cleaning service was not there every morning to change the sheets and the other amenities. Also i found a little incovenient that the sink was out side of and seperate from the tiolet area.

People with pets in and out at 5am . Workers loud in the hallway as well setting up for breakfast starting at 5am. Called the front desk only to be argued with that there was no noise coming from the kitchen area and unless I could identify the pet owners, it didn’t matter since he wasn’t the one that checked them in. not helpful at all.

Great breakfast, room was nice.

The staff member at check in was incredibly kind! He helped me get a room accommodation for me and my cat. Room was pretty clean, and the place overall smelled quite nice and somewhat perfumed (I didn’t mind!). Breakfast options were pretty standard for the size of the hotel. Plentiful parking, and they asked about my make/model so made me feel a bit safer in a way. Overall, pretty nice stay :)

Staff was super friendly and helpful

They allowed me to check in a little early which was nice. The staff was nice and it was a good place for one night of travel.

Clean

Would not choose to stay here again.

Room was old. Noises from outside gets in easily

Breakfast was fine, and parking was just right.

Break

You get what you pay for…. Bathroom needed some basic caulking and ceiling had some mold. Crazy that you must turn on bathroom light from outside the bathroom so you have to wake up your partner…

Would be nice if Breakfast would start little sooner the 7am

Breakfast is okay, my children enjoyed their waffles and baggle. The rooms are not bad, but needed some upgrade. The bed linens and sheets, are changing colors to brown, they look dirty,i suggest you get new sheets for the beds. The bathroom glass door did not close my husband had to use a plastic spoon handle to hold it together at the top to prevent water splashing out. Overall it is okay for a night or two stay. Accessible to stores and food outlets.

The shower soap dispenser was empty, the shower door constructed so that the only door that opened was not near shower control, therefore scalding or freezing me when i had to step in to turn them on. Towels were as rough as sandpaper, there was no fan in the bathroom for odors or steam. That all being said, the bedroom was clean, the bed comfy and the breakfast was good and convenient.

A bit out dated but good for a night.

The ac unit was not installed properly and wax open to the outside. I tried two different rooms and they were both exposed. Noise level from room to room was terrible. You could clearly hear the conversations in the next room

Great place

I would not recommend this property. They were not willing to work with me towards a solution on an issue with payment made.

Great staff and customer service. Room was clean but there was a considerable amount of mold on ceiling of bathroom.

The AC also would not stay on even though we pushed the button that keeps fan on. It wouldn’t. So we were constantly going from being at a nice temp to sweating. And the lobby smelled terrible! I’m assuming it was cleaning products even though it was no cleaning product I’ve ever smelled. Thankfully the room didn’t smell like that so I’m unsure but whatever it was was strong and offensive. The room itself looked nice. Couch was a bit dirty but nothing terrible. Breakfast was decent with many options including fresh waffles which is always a bonus for my kids. The best part of the room/hotel was the shower. Never in my life have a had a shower at a hotel that had good pressure. This was excellent. Unfortunately the crappy sleep tore all the good things down so we likely wouldn’t stay here again. Has potential. Seriously though, keep the banging and clanging to a minimum at night. You should have your staff sleep in a near lobby room one night to hear what your guests hear.

I never got to stay there.They told me they didn't have a room and then I got booked for the following day , apparently and charge for a stay and never had.

Good

Clean

Breakfast needs to improve.

The metal base of the beds was squeaking all night with every movement of my body. This totally interrupted my sleep. The hotel needs to get quieter beds for the clients.

Good

Exceptional

Good

Room assigned at check-in had not been cleaned and bed was unmade. Desk staff apologized for inconvenience and immediately assigned substitute room after first inspecting it.

Rooms are dirty, my first room the bed wasn’t cleaned or made up and waited 20 minutes to get another room just for the door not to open.

Very nice room and brkfast. It was very nice. I wouldn't change anything.

It was very nice. I wouldn't change anything.

For the price, thus excellent. Very comparable to the Hampton Inn, Springhill Suites type places, but half the price. Hilton and Marriott need to reduce their prices and points to be competitive. I am Diamond Member and Platinum Member of each, but ut just isn't worth staying in those chains when you need to pay double the rate of a La Quinta.

Nice stay for quick booking

The hotel is very nice and clean

Nice place to start

Adequate for occasion

Decent breakfast likes the fact they had a little snack/needs spot but 7 dollars for boodles is nuts. The room had a vhick of dry wall missing in the bathroom thr comfortor had a splatet red stsij on it the lamp shde mooked molded when turned on. There were other things but that was thr man. The amice machine was broke no ice to be found. Staff was a amazong ans the best hotel bed ive ever slept in.

Parking was good, check in was quick and easy. The room was large and clean. The alarm clock was missing buttons, there was a Crack in the sink, and in the shower tiles. The elevator is small, and there is only one. Access from the highway was easy, and lots of food around the area.

Good

El Shutter es muy eficiente

Good The Bathroom ceiling had water damage due to the exhaust fan not operational.

The breakfast was bad....not what is expected. The guy said they had had a problem with the food supplier for about a week and it showed. Orange juice was basically water. The warming trays were there but no food in them?? No packaged muffins, English muffins, just bagels. Also, no yogurt.

The hotel was very nice

Buffalo, New York.

I stayed at La Quinta Inn, 6619 Transit Rd, Williamsville. The room had cleanliness problems: the bed sheets had hair and even a grocery receipt, which was unacceptable and very disappointing. Breakfast was poor quality — waffles were gummy and rubbery, there was no cream cheese available, and the coffee tasted weak and watery. Overall the property needs to improve housekeeping and breakfast service. I reported these issues to management; I hope they address sanitation and food quality so future guests don’t have the same experience. The management may be Indian and from them you never expect good quality as they love money at any cost.

Parking was good

Very clean, friendly staff, it was quiet and we really had a restful sleep and enjoyable stay

Clean, convenient, friendly guy at front desk. Spacious room, large shower although bathroom is small, comfortable bed. Breakfast looks typical, but we don’t eat these hotel breakfasts and, in this case, walked to Cracker Barrel. Less expensive than nearby hotels. We’d stay here again

Room was neat and clean. Staff was friendly.Very few hot food options at breakfast. They had bagels but no cream cheese. Other hot item was waffle.

Staff was very friendly and accommodating. It was right off the highway. Plenty of room for parking. Room was spotless. Common area was clean and was able to heat up a cup of soup and sit at one of the tables at 11:30 at night. It was nice.

Heat did not work in the first room we were given. You could see day light coming in where the unit was in the wall. Staff did move us to a new room. In the 2nd room the prior guests had clearly been smoking in the bathroom as the stench lingered. The beds are on metal frames which squeaked loudly anytime you rolled over. I will say the bed was comfortable though. Road noise very loud in the front facing rooms. Would not recommend.

Met our needs for short trip. First room we checked in to smelled of smoke and weed. Front desk seemed surprised and moved us to a different hallway. Next room was better but during our two day stay the main entrance and original hallway continued to smell of smoke .

The hotel was great along with the staff

First floor hallway smelled strongly of a mix of pot and disinfectant. View from my room included trash and construction debris on the ground outside my window. Fitness center was improved from prior visit and was clean with full water cooler and empty trash cans, but no towels for wiping down equipment after use.

The smoke detector was ripped out of our ceiling. Room was clean, parking was good. Staff was friendly.

Breakfast was decent, there were bagels, bread for toast, self serve condiments, cereal, defrosted breakfast sandwiches similar to jimmy dean’s sandwiches (didn’t know if its pork sausage) not labeled, waffle maker. On one day, there wasn’t any syrup for the waffles, but there was sugar free syrup self served cups, but they tasted old when I tried it. Another day, had muffins. no milk for cereal throughout my whole stay. The security door for one of the entrances were broken, you don’t need a key to swipe in, you can just come in. Felt a little uneasy about that because I had my little one with me. Other than that, the staff was nice. The room was clean. It was an ease to get a parking space.

The staff was super nice! Made fresh popcorn on the spot for my boys! The hotel is updated as well as the rooms, clean, neat. They offer coffee and cold drinks throughout the day! Would highly recommend and anytime I need to travel to Buffalo, this will be my go to.

The room was SO dirty! There were cobwebs in all 4 corners. The AC unit was covered in dust. Panels on the bottom of the walls were broken and also covered in dust. The bed cover was inside out making me think if it was at all clean.

I did not have breakfast so can not comment on that, I can however say that the staff (especially Antoine and the gentlemen that picked me up after taking my car to park and when I landed in Buffalo on 3/30 was so kind and very friendly (I wish I had gotten his name but I do know that he loved to fish) all of the staff that I dealt with were very friendly and helpful). I would highly recommend anyone looking for a great hotel rather flying out of Buffalo or vacationing in Buffalo a great place to stay.

Nice room/bathroom

Hotel was in a great location near the airport, food and entertainment. The staff was friendly overall throughout the stay. The issue for us with the hotel were the guests. Verbal arguments, screaming kids throughout the evening, guest coming in a screaming, swearing down the hallway at 1:30am. Clearly no clue on how to act like an adult and responsible person. Breakfast on Sunday was not ready at 7:00am so we left early to get food outside of the property. Would consider staying again but think twice about those that are attracted to the hotel and perhaps book elsewhere.

A clean, comfortable and economical room.

The breakfast had no eggs or sausage. Their was a sign that said it was due to supply chain issues. I think that is a wild excuse in March of 2026. There was also no milk for cereal. Staff was kind, rooms were nice but breakfast was frustrating.

MASSIVE disruptions all night by rowdy people and was NEVER resolved by management. Call front desk twice to no avail. Had to deal with ourselves. Had ZERO sleep. Talked with other guests in the am and they got zero sleep due to the disrurbances as well. Will NEVER stay here or st any other location ever again. Stay elsewhere, tons of better places in the area. DO NOT RECOMMEND.

Breakfast ran out of bacon and eggs, so they substituted them with Jimmy Dean that I wouldn't eat. Transit Rd is very busy at times, so bring light ear plugs. The staff was very friendly. There are plenty of places to eat nearby within 10 min walk for fast food or a few places to sit and eat. Was budget friendly and my lower fair reviews are tolerable for most.

Terrible hotel stay. I requested a non-smoking room, but it reeked of smoke. The ceiling was falling apart, there was mold, and the room was filthy. The towel was disgusting — I didn’t notice until the smell hit me, and when I fully opened it, it had horrible stains. Using it gave me a rash. The general manager hid and refused to speak with me. Completely unsafe, unhygienic, and unacceptable. I will never stay here again.

Clean room. Broken toilet paper holder in bathroom. Shower water was warm, never got hot. Breakfast had no hot items (eggs, bacon, pancakes, etc) Chafing dishes were out but no food in them. No yogurt or fruit in the small refrigerator

Clean room

Worst La Quinta experience ever. Ice cold room due to ac unit having a gap letting 30 degree outside air in. Asked for a different room or upgrade and was told this was due to hotel being renovated and all rooms were the same condition. Used washrags to cover gaps. Was there 2 nights, no housekeeping. Would have left but no car due to visiting friends who drove us everywhere.

Very friendly staff. Clean and comfortable

Better than I expected. Would stay again

Very quiet and peaceful, even on the weekend.

The hotel was generally clean, which I appreciated, but there were several issues that affected my stay. It took an unusually long time for the room to heat up, which made it uncomfortable, especially upon arrival. Additionally, the room itself is in need of updates. The ceiling was peeling, and the walls looked poorly painted, giving the space a worn and neglected feel. With some maintenance and renovations, this could be a much better experience.

The hall outside our room smelled like a mix of cigarettes/weed and air freshner. Breakfast was incredibly disappointing. 815 am, no sausages, eggs soggy slop bread was hard from being left open. No yogurt or fruit. My daughter is celiac and had limited options. I asked the attendant if there was any optionsnor more yogurt of fruit. He looked over and said. No. I suggested he check out back. He did. Came back and said no. Blamed there being no delivery. Not empathetic. He truly did not care and continued mopping spilked milk. It was truly disappointing.

Clean room comfortable bed!

Clean and convenient.

The staff were very good, friendly and engaging. However our room smelled of cigarette smoke, even though it was clean it smelled awful. location is good, staff were good and the breakfast was ok.

A late night weekend check-in was a little protracted as the check in clerk was obviously new but ultimately got it done. The continental breakfast was self serve, but nontheless one of the best continental breakfast offerings I've encountered. The room was clean, odor free. Bathroom needed a little more TLC but was otherwise OK. Staff was great, and did their best to accomodate any need. Just short of excellent for a room in it's price class.

Poor quality

Shuttle took a couple of tries to get right, but that's because we were looking for La Quinta not knowing they shared the shuttle ...

Clean and comfortable. Great stay

When i walked into the lobby it had a nice smell. Check-in was quick and easy. The Check-in clerk was friendly and gave me directions to my room and told me the times for the complimentary breakfast. It is only a 2-3 minute walk to Anchor Bar. Check out was also quick and easy. The check out clerk was also friendly.

First room smelled like marijuana, second room ceiling was falling in bathroom.

The sheets had stains in them as well as hairs. Gross!Staff was nice. Will not be coming back.

It’s was very clean and an affordable price. Will most definitely be my hotel of choice.

Room was clean ish. There were stains on the bedspread and hair on top of that. The back door was completely accessible and had a broken window. Not sure if I would stay here again.

Thank you

Very good 👍

Very dated. AC/Heat Unit did not work. Shower would not get much past very warm.

Room smelled like smoke. Coffee maker and microwave did not work. Nice shower and comfortable bed

courteous staff, clean room, excellent stay for the price. I woulld stay here again. Thank you!

We had a double queen and it was very clean and spacious. The whole hotel was clean with friendly staff. Breakfast was the usual waffles, bagels, oatmeal and such.

Yes very nice experience

Very tidy room. Excellent shuttle drive to airport.

Room and breakfast were great

The hospitality staff was excellent. The breakfast was excellent. Fruit was available all day. Tea, coffee, and juices were available all day. The cleanliness was excellent. Even the business services were excellent. The parking was spacious, and there were five electric car chargers. I truly enjoyed my 22 nights at this hotel.

was ok. The hall way however reajed of cigaretts

Hshshs

Clean and exactly what was expected

(Nasty bed, towels dirty, hotel needs remodel)

It was good

Clean room

Room was dirty when I checked in but was quickly resolved. They made a mistake given me the room tha hadn’t been cleaned yet. I was only there because a wind storm cancelled flights out.

room was clean and staff courteous

Friendly and clean. The room is what shows on the pictures and close to all amenities

All of the above, bad support - waited multiple days for a response and hours for the shuttle in the cold, bad amenities and bad communication

The room.was ready and clean and the staff was very professional and very quiet hotel. The only thing I eould change os the pillows

I would stay again

The room was not cleaned shower had hair all over , sheets were stained and with hair , cigarette bud under bed. When house keeping came in they left the dirty comforter just thrown on the bed. Awful experience definitely would not stay there again !

Room was clean and comfortable; clerk was friendly and helpful.

Room needs repairs. Staff was nice.Beds are too high up...my mother had to help getting into it. Prices in the "store" in the lobby were very high.

Better than I think, great place to lodge for small price

There was no heat in the rooms the thermostat was a fake and fell rite off the wall . There was a stain on the bedding and the water was cold . I wouldn't ever return or recommend this hotel . This hotel needs some serious improvements . I want a refund

It was fine enough for overnight to catch an early morning flight (if you plan to park at the airport), but the room was quite tired and the first one had several things wrong with it before we were moved. Staff was friendly, though I would still probably pick a different hotel option next time.

Fitness center was a mess. Clearly had not been cleaned in days. Trash was on the floor, garbage cans were full, water cooler was empty. Light was also on a timer that went off halfway through my treadmill workout, leaving me in the dark.

1. The room was freezing cold when we entered.. 54F. Had to turn on the heat and wait for it to warm up whilst shivering. 2. The heater made a lot of noise all night. The only reason I did not complain was because my kids were already asleep. 3. The hanging towels appeared to be dirty. Not sure if they were but it was kind of gross. 4. There's a nasty smell of chemicals throughout the hallways and the room.

Very nice guy checked me in. Very clean room. Perfect for my needs.

Great as usual

Our smoke alarm battery was beeping and needed new batteries. Within 2 minutes of calling, the person responded and was very helpful.

Room was spacious. Bathroom very clean. Satisfying complementary breakfast with eggs, sausage, and waffles. Parking was convenient

Nice staff, room was what we expected. Good breakfast and well stocked. They allowed us to leave our car for a few days and offered the airport transportation both ways at no additional cost. Made all the difference for us and our future flights out of Buffalo!!! I’d much rather do this than pay the parking garage!!!

We stayed one night and we had no tv as the signal did not work and they just had a blind in our room with no drapes so the light was shining through all night.

It looks recently renovated. Rooms were clean and well furnished. I liked the walk in shower.

Bed kept squeaking every time when turning or just moving a leg. Bed sheets were not changed and it was discussing. Would not go back to this hotel.

Sheets were stained. Room was dirty and malodorous. Breakfast was empty. Over an hour to go and nothing was replenished. Would not recommend

Clean room nice breakfast

The receptionist was friendly and helpful, and the breakfast was delicious with a good variety of options. The overall atmosphere of the hotel was pleasant and relaxing. I would highly recommend this hotel to anyone visiting Buffalo, and I will definitely stay here again on my next visit.

Clean room, nice people at the desk

Yes

Ok

Bed was amazing

Great staff,very clean rooms.Just needs more pillows!Happy to stay there again!

Very friendly staff. Continental breakfast was very good.

Stained bed sheets, dirt and dust all over the room floors, old bedsheets, and, did not do house keeping even upon request and when promised at the front desk. Would never stayed there again.

great stay

People were smoking in the lobby on two occasions. The second time i said something and the attendant denied it. I could see the lit cigarette. Cops were there one night. Room was clean. Water pressure was good.

I was charged by Expedia $XX.XX for the room. When I arrived to the Hotel, the clerk told me that the card I provided for additional consumption charges was declined. So, I provided a different card. Now I see hotel charged me for $XX.XX + 20% and the only additional was a bottle of water, the most expensive I paid in my life. So, the hotel charged me for the room again and even more than Expedia. VERY DISAPPOINTED!!!!

The soap dispensers in the bathroom and shower were empty. There was something nasty hanging under the heating unit.

Room wasn’t up to par, bed was dirty, towels weren’t clean floor s wasn’t swept etc

Room was clean. Plenty of outlets for charging stuff. Front desk helpful. Only downside was that the breakfast area was a mess. Good selection of items but not very appetizing with all the spillage and trash that had not been cleaned up.

There were absolutely nothing to complain about. Excellent stay.

Room was spotless. Staff was so nice! Breakfast was really nice!

The garbage in the lobby as soon as you walk in was over flowing and never got changed. I witnesses two employees argue about who was supposed to change it, and both refused to do it. The morning that we left, it was finally changed. On the upside, the breakfast was good, and the dining area were well maintained.

Don't know, my reservation was cancelled without telling me

Great stay at La Quinta Inn by Wyndham Buffalo Airport. The rooms were spotless, and the staff was friendly, welcoming, and very accommodating. The hotel is pet-friendly, which was a huge plus, and the location is excellent — surrounded by plenty of great restaurants. Would definitely stay here again!

Room was near the lobby. I could hear the phone ring all night, plus all of the lobby sounds of doors opening and closing. Room was ok, but worn. Mildew in the bathroom. Toilet paper holder not fully fastened to the wall. A floor tile no longer attached. On the bright side, beds were comfortable and staff was pleasant and courteous.

The customer service and the rooms

Great amenities and friendly staff. The basics were covered. No weird charges, no weird restriction of water where you’re forced to buy it for 6 bucks, plenty of eating utensils, etc.

Clean

Clean Room

Staff are friendly, breakfast was average and the parking is very easy. I had requested a crib for our infant which the staff confirmed was available, however, it was my responsibility to bring the crib from reception up to the room. As well, the room was clean enough however the sheets were very worn and almost every towel had some yellow staining. Throughout our two day stay, the hallway had a consistent smell of weed perhaps from another guest not following the no smoking rule in the hotel. Overall was a below average experience and disappointing considering the cost per night.

Best beds

Was advertised as 3 people in a room with only a king bed— I don’t know if that’s false advertising or giving people an option they might not think of during a busy night.

Friendly, helpful staff, clean rooms.

Good service

Check in clerk was very accommodating…

Room was noisy, dirty and cold

Room was dirty, breakfast area was dirty and there was a cockroach in our room

Great staff good quiet stay

Room was very clean, no weird smells, comfortable bed, only 1 short night stay for work travels, there were several breakfast options, the hot water on the coffee dispenser was only warm so I couldn’t make oatmeal and the water bottle filer was red for its filter- but these weren’t enough reasons to mark as 4 stars. Would definitely stay again. The main reason for 5 stars— As a female traveler, I very much appreciated that the front desk guy passed me my room key without saying the room number out loud when there was another guest standing near by!! Safety is always top priority and him not saying it out loud (when alot of hotels do) was awesome! I wish I caught his name so I could give a shout out

Staff was cordial and the continental breakfast and coffee station was good 👍😊

Rooms need some maintenance.

Dirty room - sheets were stained, smelled of smoke and had hairs strewn about. Handprints and sweat stains on the headboard. Pieces of wall were damaged/repaired and not painted. Sink was cracked. Everything just looked in disrepair. Bed was uncomfortable and the pillows were just lumps of oatmeal. Ended up canceling our second night and staying at the Best Western across the street - SO happy we did! We had an exponentially better experience over there!

Bathroom sheets had stains , the blankets had stains the heater vents was broken looks good in pictures wasn’t happy

Clean room and good coffee

Always clean and friendly!

Clean. Beds comfortable but one squeaked. Also we were kept up by people down the hall screaming throughout the night.

Lobby and hallway reeked of marijuana when I checked out early (5:00).

The room was comfortable, and the staff was very pleasant

Staff

The property experience was so great. We end up checking in back to back. The rooms were comfy and spacious breakfast was on point. I especially loved that the juices, coffee, yoghurt and fruit were available 24–7. Everyone that we experienced at the front desk was amazing and helpful. Will definitely be back when in Buffalo.

Close to airport. Has a free shuttle. Nice breakfast too

Clean rooms. Helpful staff. Great variety for breakfast.

Super nice staff, clean room & I liked how they offer some of the breakfast items anytime. I’d only advise some people who are sensitive to scents to maybe not stay here…although a pleasant smell, the air freshener is a bit overpowering. Overall it was a nice stay!

I am very disappointed in the handling of this situation, as I made a reasonable effort to use the reservation. I respectfully request a review of this case and a refund for the unused accommodations.

Very convenient

Rooms were clean… staff was nice… breakfast was good…. Dinner at the anchor bar right next store almost in the same parking lot

Lobby smelled funny. Sheets on the bed had black spots on them. I was finally given sheets to change off the black spots ones. They wouldn’t change themselves. I’ve machine was leaking. Definitely not worthy of LaQuinta name. I have stayed at many. Won’t go back. Will think twice about LaQuinta again.

The front desk staff was amazing I had a small issue and they made sure I was great throughout the ordeal I take my hat off to the front desk crew and the entire staff overall thanks for your help Antoine

The room was adequate but there were a couple of issues in the bathroom. The toilet paper holder was falling off the wall. The sliding glass doors on the shower were not installed correctly. The parking slots nearest the front door were mostly taken up by long term parked cars. They were covered with snow when we arrived and had not moved the next day.

Heating system did not work properly. The room was not cleaned for the second day of stay and the sheets and towels were not replaced.

Our front desk representative, Antoine (sp) was terrific. Pleasant and efficient even on the holiday when no one wants to be working.

No one at the desk to check me in

Staff was very friendly and helpful. Always had a smile and hello. Mr. Everything was handling the desk, breakfast and trying to shovel entrance. Room was clean comfortable. We will stay there again

Room was very clean. Bed compfortable enough for a king. Bathroom was updated and very nice. Breakfast was above and beyond what we expected. Shuttle rides to and from the airport was spot on!!

Staff was nice. The beds were horrible.

Breakfast around 5:15-5:30am and the cart they use wakes up the entire floor. Just be aware if you stay with a pet.

Clean and quiet room

Good stay.

The room was very clean and the bed was extremely comfortable. I would have given a 5 rating but there were no drapes in the window to block people from looking in. Other than that the amenities and tv were great and breakfast was good.

Very good service and staff

No, when I called to ask where to get it I was told past the #1 pole. Definitely not, it was before. As we checked in after midnight since flying from Grand Cayman and to get up with a short sleep and just took a little to have as a start to breakfast and then I went to get some more and it disappeared so quickly around 9 am that my sister didn't get a chance to have anything at 9 am and I couldn't even go back for that small muffin and a cup of coffee. When checking in guests should be informed - that was very poor for morning service. I will not recommend just for that lack of information being given.

The room was clean and the staff was both courteous and helpful. I especially enjoyed coffee and breakfast in the morning with great options to choose from.

Good service

Best hotel I evar been and the price is good

Cons - in a room near the parking lot bright lights shining in the room it never gets dark for sleeping. Noise in the hall at 2:34 AM. Smoke detector hanging from the ceiling

The room was not as clean as I had hoped it would be.

I request the staff to hold us the luggage after check out and they help us.

Airport pickup takes a bit but overall does the job. The rooms are very outdated with holes and broken furniture. The bed and shower (the important things) are top notch and nothing to complain about. Breakfast was amazing, lots of options. Decent stay for the price, went as a female solo traveler and it was safe.

Shuttle waiting for

The rooms and bathrooms were very clean and the fridge was big enough also Heating system was good and all other amenities

Room had a leak after every shower, water will be running to the entrance. I signaled it to the front desk and was told they are aware of it.

Very clean and modern

Liked the hard floors instead of carpet. Better for keeping germs and dirtaway.

Ok for a budget hotel. Could use some sprucing up; the bed was creaky, paint touch up. But was clean, smelled nice and staff was very nice! Fresh popcorn on arrival!

Clean room and very nice and helpful staff!

Breakfast good, very pet friendly, easily accessible. One of two queens had an extremely squeaky bedframe - hopefully they fixed it after we told them

There were broken tiles in the shower. One of the beds in my room, the linens hadn't been changed and the floors and sinks weren't very clean

Somwhat

Breakfast was limited. Almost out

Best Wishes.

Luke warm water at best but THE BEDS were the absolute worst! Absolutely annoying squeaking from the base of both beds. I have never stayed in a La Quinta like it!

Best of all, the room was clean, up to date and comfortable.

Front desk Antoine was excellent! Room was decent but not the mattress. Had an incident during last day eating breakfast when one guest decided to put in his mount the can with the whip cream in front of everyone and his brother scratched his arm with one of the tongues! The employee had n charge of the breakfast room was sitting and on the phone. He should be alert and present during breakfast to control this kind of behaviour. That incident ruined our breakfast and other guests breakfast as well

All of the above

My husband and I love staying at this location whenever we come to New York to visit family.

The shower had mildew around the edges. Floors were clean, bedding was clean furniture was comfortable. Room was quiet.

Room was good, excellant staff and breakfast. Airport drop service is also very good

Clean and quite.

Need better pillows

Simple breakfast setup was all good.

Didn’t care for watery eggs. Bed was very high and moved when you tried to get in. No ventilation in bathroom.

Staff very courteous, with smiling face , rooms are ok , just I would like to see better breakfast and better hours they only have 7-9

The staff at the front seat was very welcoming and assisted us with an early check-in. The gentleman went beyond what would’ve been expected of him by his superiors. He’s a gem for the company!!

Airport shuttle worked great. Room not clean or comfortable. Staff friendly and helpful.

Overall good !!

Clean room, well supplied, great variety breakfast, wonderful front desk staff at check-in (late night) and check out. Shuttle bus to airport was on time and driver was courteous and good driver.

Guy at the front desk was more in tune with his rituals than the guest standing in front of him. Room was clean and well kept. I think it would be more welcoming to certainly have a person more energetic and greeting of patrons at the front desk!

Much nicer than other hotels in the same area and price range. Staff was nice.

Room was clean but the room was very old. For this price point the room should be updated. Other than that staff was great

Clean, very comfortable and friendly accommodating staff.

Everything 10 out of 10

Clean room. Great staff.

The breakfast was fresh, but the waffle iron didn't work.

Very clean room with a new big screen TV. Beds and variety of pillows were quite comfortable. Good selection of breakfast foods in clean space. The staff was friendly and accommodating. Good value near the airport and we decided to stay there again before a flight out. Not a fan of the heavy industrial bathroom doors with the light switches in the hallway behind the door - but no biggie. Wonder if they will fill in drapery rod holes after remodeling?

Nice property, clean, staff was awesome.

Na

It’s ok, Good Breakfast

Front desk person checked us in was wonderful. I think his name was Jeremiah but I’m not sure

TV was not operable, room very noisy, room telephone not usable, horrible sound when picked up to call front desk, metal bedfeam not study & squeaky. Sleepless night.

Airport shuttle on time, hotel was conveniently located by a great restaurant. Clean, comfortable and safe.

Friendly staff and clean room, free airport shuttle

Recently renovated, everything clean, new nice lobby.

Yes

Friendly staff

Clean and location was good

Nice average place to stay

It was a good breakfast, and the staff was very friendly and helpful. How would you rate the cleanliness of where we stayed last night I put average.

No gymn, no pool or jacuzzi!

Did not get time to go to gym

My whole stay was less than 12 hours, but the wonderful young man at the front desk made my day. He was kind and helpful and interesting and efficient - and after 15 hours of driving, his welcome was just perfect. The very clean room was fantastic - bed, bedding, VERY large, soft bath towels, great lighting and good amount of charging outlets. Looked like a great breakfast area, but I didn't get to try it as I left at 3am. Would definitely return to this hotel (but I HATED the insanely busy road but was on - but it was 5p and rush hour)

Website stated it was newly remodeled, it definitely is not

Easy access to the thruway. Decent breakfast provided.

Great place. Easy access to the airport

Hotel was generally clean. Beds were HORRIBLE. It had a metal base that creaked every time you moved. We also asked for extra pillows three times and never did receive them over our two night stay. Breakfast was ok. Not many tabes and guests had to sit in the lounge and had no tables to eat on. Overall, probably wouldn’t stay here again.

Missing base board and hole in the wall

EV charging at hotel parking lot very convenient.

Just a hotel. Nothing special. When we arrived the guy at the deak had just got done smoking a joint, it reaked of marijuana. He said it would be a minute, then asked for my ID. Had me sign and handed me a room key and saod have a good night. Nothing more. Asked for an extra pillow and he said they dont have extra pillows. He did not want to he bothered. Had to ask when check out was and what was around, again, he was quick to reply with, he didnt know. Had no customer service whatsoever, also loooed like he lived under the bridge. Wearing raggy street clothes. Hygiene was a disaster for him. Would not recommend. My kids got a contact high just walking into the lobby.

Standard hotel

Very quiet and clean and a good breakfast.

We reserved three king bed rooms. One of the room had swampy roof where water was falling off the room. Other two rooms had bathroom doors not closing or locking. There were wires not concealed from the heating area. There was limited breakfast in a small dining area. One of the airport shuttle vans had jammed doors and seat belts not working. The shuttle driver even crossed a red line.

Overall nice and clean. Good breakfast options. I’ve machine not working. Power went off early am. Not property’s fault but inconvenienced my stay. A bit hard to find-some distance from airport

Great place

The front desk person did not greet us as we walked in nor did they smile during the entire time we were there with multiple contacts. The quilt on the bed was visibly dirty.

Room was great, beds a little high, customer service great, we were picked up and taken back to the airport by the shuttle. A very clean hotel

Was placed in a room near the front desk and did not get any sleep due to people talking loudly and noises all night long.

This place is very clean and the staff are so nice and helpful. Also they offer the shuttle to airport which is a very good option.

Check in was great with Clive. Nice rooms for the price. Would recommend.

Cold drinks have taste of water No hot qater for shower Not a thick blanket Old aircondition that was muddy and dusty I escaped from the place half an hour before. It was dark in the room so i lost my earing and couldn't find it

Everything was fine except Monday morning there's was a power outage and we had to get our own breakfast at Tim Hortons because we didn't know how long it would take before power comes back on. Instead of getting a free breakfast it costs us money from our own pocket

The place looked recently renovated. Good location just off the highway and near restaurants. We would definitely stay here again.

The room had laminate flooring. I don’t think they had ever been mopped. Unfortunately I didn’t bring slippers or socks. The bottoms of my feet were almost black from walking in the room. The bed was comfortable. The room was well lit.

The man who checked me in was terrific. My television only had five channels that worked. In the morning, I got a knock on my door at three minutes after eleven asking.If I was leaving. I said I would be about ten minutes. I immediately got a call from the front desk.Telling me I had to leave. I was only ten minutes behind, and I thought it was very rude to have to ask me twice. The breakfast was not edible

Was acceptable, clean and breakfast was actually good.

Room could use updates like bigger tv as shown cleaner showers and floors. Other than that not to bad

Manager was Very helpful ! Thank You

Clean and well maintained

Good place to stay for an overnight

I was able to book and get an airport transfer easily

Quiet….close to several shopping areas

Clean and friendly staff. All you can drink tea, coffee juices there’s fruit and cereal 24 hours. I would definitely stay again.

Very unsatisfied with the service

Had a great stay. When in Buffalo I would stay again!

Found hair strands on towels that were supposedly clean

The staff was very friendly and polite

Lots of kids screaming and smelling of Marijuana smoke in the halls. Babies crying

We went down to the front desk to ask to change rooms and we’re told the hotel was fully booked. No cleaning staff on site and no managers present. The woman at the front desk wanted to see the issues so she came up and started pulling pillow cases off the pillows and said this was the best she could do because there was no housekeeping working. We asked her why this room was in such distress and she replied “it’s disgusting and she wouldn’t even stay there.” We ended leaving the hotel and we were not able to find another and Expedia didn’t offer to assist us now that we were stranded without a room so we drove 4 hours home to Canada that evening. This hotel offered no other room, no accommodation, no service and no refunds. Please avoid this property!!

The hotel smelled amazing from the second we walked in. The lady checking us in was a very nice but true new yorker, the other staff we saw was very nice also. Plenty of parking. Plenty of food within walking distance. Only bad thing was the heavy door leading to each hallway on the 2nd floor. Our room was right beside it and it would slam every 10 minutes with people coming in and out. It was also very inconvenient packing stuff in to hall to your room. Hot coffee and hot chocolate always ready in the lobby.

We knew we didn’t book the fanciest hotel, but we expected more for the cost and based on other reviews. The desk attendant who checked us in was very rude, to the point my 11 year old son noticed. The text messaging check in/check out apparently don’t work with their system. One of the two beds squeaked terribly every time you sat on it. The television was very small. The bathroom had mold growing on the ceiling. The kitchen area is too small for the number of people that were there in the morning. Thankfully we were only here for a few nights and were out visiting family during the day. Positives: the beds were comfortable (despite the squeaking), and the room renovations were nice.

The staff is very friendly, they had popcorn at check-in as well as hot chocolate, coffee, tees and items off the breakfast buffet menu were available in the evening. The hotel is located off 94, yet our room was very quiet.

The place is very new and clean. The room was spacious and had all new things. The free hot breakfast was great.

Convenient and neat.

The breakfast selection was very limited and not well organized as it has been in the past. Quality of food selection was very poor.

Close to the airport with an airport shuttle made this the perfect option for us. Nice breakfast and helpful/kind staff

Rooms were not up to what we expected from other La Quintas

GREAT PLACE FRIENDLY AND HELPFUL

Over sll it was

Convenient price, friendly staff- they helped me with all questions I had. Convenient airport shuttle. Quiet neighborhood. Good breakfast. Recommended if you are traveling in a budget.

The Staff were very friendly and the breakfast options were very good too. The rooms are a bit dated but not bad.

It would have been better if the AC was working all night instead shutting down intermittently even though it was not set on auto Also the shower glass door did not close completely which spilled water on the floor. Beds are a little high for kids.

It was perfect for a short stay and very close to the airport and other shops. The shuttle was so helpful and convenient

Needs an electric car charger

remote for tv didn't work even after new batteries housekeeping inconsistent came one evening some unsafe looking guests loud at night

Convenient and great proximity to the airport. Breakfast was great .

Dirty. bugs in the bed. stains on the sheets. hair all over the shower. they don’t clean the rooms before the next guest stay. It smells horrible and they have horrible customer service.

Paint on bathroom ceiling peeling a little but,not abig deal

the bed was so high that my wife could not get into it and even I had a hard time getting in and out of it. the phone in our room did not work and had to be fixed and the same witjh the TV. the TV was the smallest screen that I have ever seen in a hotel. Would not stay here again!

Very nice place

Good

The bed is not good. We were not comfortable with the sound.

The staff was so nice and helpful and friendly I really enjoyed the food and the staff and I would be happy to come anytime

I like the room but it was buse in the show

The whole hotel had a very pungent smell, one of the beds in our room squeeked like crazy, kept us awake.

Couldn’t stay there due to the hotel room door being broken. The staff member (yes they only had one person working there on a Saturday at prime check in) was unbelievably rude, tried to say it was OK that the door wouldn’t shut and that we’d still get charged for the room. Was combative and acted like it was an inconvenience to even ask for maintenance to look at it. Left the hotel and had to make several phone calls to try and get a refund. Was left to find a hotel last minute. Awful experience.

Even though I checked in prior to arrival I had to provide drivers license and credit card information again once I got there. Check in was also delayed because there were 3 women waiting to get direction on how the hotel would deal with their cancelation because their door would not close. There was no maintenance person available so the lady on the front desk was gone to see what she could do. Once that was settled and I got checked in I went to the room and initially it looked fine. After we settled in I sat down and noticed all the hair on my socks. The floor was filthy and I actually threw my socks out. Through the night we were constantly awakened by the sounds from other rooms as the walls are made from very thin paper it would seem. In the morning when we got up I noticed that the here was blood on the bed sheets. Normally I do not pull the sheets all the way down but I will be from now on. This was disgusting. I felt it was pointless at that point to complain to the staff but I did send the management an email with no response as of yet.

Usually i have no complaints but this time was frustrating. My mom had an emergency and needed to make a change to to reservation and i got mixed information i got expedia dont want to make the change when i spoke to the hotel and the hotel dont want to make tje change from expedia . Bad business cause i use this service often and its not cheap and its sad that we lost almost $150 for a night and got no help

Everything was good.

Clean rooms. Registration staffs were so kind

no dinning places

We had issues with the beds being too high and difficult to get into. We had to fold towels to make a little step up for my mother to be able to get in. We were told we could be moved to a handicapped room and pay for another room, but still not sure if the bed was lower. Unfortunately, they told us the handicapped rooms only have a king size bed and there were 3 of us. You certainly would think you could have a handicapped room with 2 beds in it.

Room was clean but the remodel that took place was poorly done. Toilet was not not installed properly, the flooring was cracked & had sharp edges exposed right in the middle of the main walkway between the bathroom and bed area, towel bar was hanging off of the wall, a big piece of the floor modeling was lose and hanging off the wall about a foot or so and the air conditioning unit made some pretty weird noises when the condenser would kick on so it was hard to sleep. The metal frame that was under the mattress was very high and made a metal-on-metal rubbing sound when you moved. The breakfast was good but the young man restocking the food was not wearing gloves all of the time and had a terrible body odor that was very strong and unpleasant. The hotel was sold out, so he was very busy but the odor was so bad, that we took our food back to our room to eat.

Dirty rooms and staff is very rude

Great location, a bit smaller than other hotels, relatively small breakfast area with smaller selection of items (but adequate), grounds a bit smaller also...but balanced by relatively lower price

I had a great experience. The place was very clean and well-maintained. I truly appreciated the peaceful environment and the hospitality. Would definitely recommend it to others!

Good hotel

Very clean. Great breakfast. Comfy beds.

The hotel was very nice, the room was clean, however the a/c was loud when it turn on and that kind of disrupt my sleep, the bed was comfortable, they had popcorn in the evening which was good and breakfast. A restaurant was next door. More eating place less than a half mile from hotel. Lots of stores also. The airports is 7 to 8 minutes away.

Staff were very accommodating and knowledgeable. Only downside is there are No USB ports in the rooms.

There was hairs on the bottom sheet, clearly dirty, & the duvet was grey, especially at the edges were people touch it. If you can't present a clean room, didn't bother opening. Staff was doing all they could. Huge issue is the lock on the side(parking lot) door...clearly damaged bc of breakin attempt, tried i fix it but door didn't shut& latch, posing more risk bc then anyone can walk in!!! Will not be returning with out major repairs on your part. Just not clean or safe! These are BASIC to hotel operations

Te property is conveniently located.

Excellent service from the customer service representatives. The dining options were mediocre, but the coffee was wonderful. Great service from dining and housekeeping.

Lots of trash around property. Overall stay was very good.

The whole experience was great. Really enjoyed the daily breakfast, which was awesome! Customer service great job!

For the price, it’s a decent room; clean and comfortable, with updated laminated flooring.

Staff was lacking in experience. Door did not work. Gave us another room. Then booked the room again with a family entering our room at midnight. Housekeeping banging on door at 0700. Then tried to open door and left it ajair. Went down to complain and key didnt work again.

Service was excellent. However, there was mold on the bathroom ceiling

They need to do a refresh on the property. Base molding falling off the wall. Toilet not properly anchored and the wax ring not there so there was a distinct urine smell

All good

The breakfast items were a lot and we liked the number of options available. But the breakfast space gets crowded especially at the last couple of hours. We were allowed to take food to the room which was cool. Some things that could be improved 1. Bathroom did not lock but it was ok for us 2. The bathroom exhaust was not working. Toilet (upper band) had some spots from previous users but the management took care of this issue when I mentioned this.

1) No USB chargers. We came from a long distance and could not charge our phones expecting USB chargers on the room. 2) The toilet was shaky in room 235. It might need tightening. 3) The toilet paper was in the reversed direction.

Great location and safe. Staff was very friendly. My only critique is the bathroom shower can use a good cleaning along the edges.

The front desk staff is awesome

Everything was nice and clean, Kim was very tentative and detail oriented! Michelle our shuttle driver was amazing as well! The breakfast was ok but the guy in charge of breakfast who’s name I forgot was very courteous and pay close attn to when things were getting low such the bread the eggs the juice! Overall we enjoy our stay!!

My fav place to stay with my boyfriend.

Everything about my stay was fabulous!! I highly recommend!!! Definitely will be staying at this location again!!

Great

The staff was great, ample coffee in room but overall needed a little updating. Don’t like the sink out in the room as everyone gets bothered by light and noise early in the morning. No privacy.