La Quinta Inn & Suites by Wyndham Denver Aurora Medical

It’s was okay No coffee pot in my room, yet coffee and creamer. Very loud. When people shut their doors, sounds like they’re slamming them.

Exceptional

Rooms could be much cleaner. Need new linens ours has smoke burns. Breakfast was the same for two days. Parking lots needs TLC.

Exceptional

We were assigned a dirty, foul smelling room with filthy carpeting and all 4 lampshades ripped looking like a frat party had just occurred. The smell was horrendous. We were reassigned to a better room but continued to be disappointed due to guest behavior. Loud talking in hallways with doors slamming throughout each night with upset and crying children. Coffee and breakfast were subpar to other recent LA Quinta stays in the west. Very disappointed.

Nothing The door was busted in the window didn’t shut all the way there were scribbles on the wall receptionist had an attitude and our car got cased as soon as we came into the parking lot

Exceptional

Very good

The hotel was clean and easy to maneuver. I was a little thrown off having to pay for parking at the hotel, not knowing that ahead of time. The staff were extreme helpful and accommodating. SHOUT-OUT to Aisha for going above and beyond giving us amazing customer service!

Very good

The staff are terrible, don't clean room or help in anyway.

Very good

It was a good peaceful...

Nothing Everything

Bad

Good

I was not informed that there was a charge for parking. Despite the staff being very good, the property looks somewhat run down and only 1 elevator was working.

Staff freindly and helpful. Breakfast was good. Wife said the room didn't smell good but she has a powerful sense of smell. It was fine to me. Microwave broken ( I did not report)

Nothing Wouldn’t refund me for 2nd day

Nothing Wouldn’t refund me for 2nd day

Passable

Good breakfast Second day of stay there was fecal mater in the hallway that was not cleaned till ten o clock due to housekeeping not being in till then I first noticed it at 7 when I went down for the breakfast

Good breakfast Second day of stay there was fecal mater in the hallway that was not cleaned till ten o clock due to housekeeping not being in till then I first noticed it at 7 when I went down for the breakfast

Clean room

The bathroom was terrible. The shower drawn was producing brown looking terdlets. Low water pressure, peeling paint, Ac made loud noises, the breakfast terrible, sausage was under cooked and tasted bad. The bed was not comfortable. I think the hotel needs a complete renovation. We changed rooms three times before we found something suitable and then the bathroom was terrible. I will not stay at this property again.

一切都非常好。

Good

Shower : never hot enough. There were only one bath towel in 2 nights, even I request to front desk.

.

Breakfast has a small, but nice assortment. Rooms are clean and climate controlled

Good location. Older property but clean. Had a weird smell in the hallways, a bit mildewed. Loud guests down the hall.

La Quinta staff is pleasant & informative. The rooms were clean & had A/C.

There was a blood stain on the side of the mattress and homeless people literally lea ing on the side doors waiting for people to open them

The room we had you could smell mold. Bathroom door was waterlogged and bottom coming apart. Elevator smelled like urine, halls like weed. In our room when checking bed for bugs there were several stains on mattress. I would not stay again.

Very good

Pretty good experience! Hotel does need upgrades in the rooms. They are dark. Also should add smart tv’s!!

Room was big and comfortable. Well insulated and pillow were nice. Loved the shower -- plenty of pressure and hot water! Bed was very firm, breakfast was minimal.

Staff friendly

My mirror was shattered. Under the refrigerator the wood was rotted out. The Ac and refrigerator made this awful noise so I couldn't sleep

nice sized clean rooms. No issues with staff or facilities.

Breakfast was good

The cleanliness was subpar. I will not stay here again.

Breakfast was good

Good breakfast and friendly staff just the smell was horrible.

Yes

There was Wonderful for me

Everything was great except for our last night when a bunch of young folks checked in and made noise all night, including driving their loud cars up and down the nearby road! Hotel staff said they called the police but they never came! Otherwise all was good!

washers and dryers need to be updated

The bed sheet appeared stained. We requested a clean set of sheets. These were delivered, and we re-made the bed. There was no trash can in the bathroom and no chair for the desk. A trash can was delivered promptly, but we had to wait until the next morning for a chair.

Convenient food locations. Nearby train transportation.

I did not like the surprise of $10 per day parking, which was not disclosed when I made my reservation. Ridiculous charge for a parking lot that was never full, even on Raster weekend, Rip off for parking charge.

Hotel promoted escorts service. Felt very uncomfortable and safety was a concern.

Clean room very spacious

침대머리부분밑에는 청소를 하지않아서 곰팽이 같은먼지들이 많이있고 화장실 문은 오래되서인지 페인트가 다벗겨지고 싱크대에 수도꼭지도 고정이되여있지를 않아서 불케함이 있었읍니다

The elevator needs work. The doors need to be worked on. Other than that, the hotel is good.

Gym was pretty good

Although the hotel advertised a pool, ut was closed, even though it was 82°. The eggs were obviously powdered but the coffee was good. I believe that i should've received some compensation from not being able to use the pool. I found long hairs that didn't belong to me behind the pillows and a weird, long, curly pubic hair in front of the toilet along with many cosmetic damages all over the bathroom.

Good place for our stay

Honestly I wanted to say what was bad but it really wasn't that bad. The room was clean, the TV sucked and no option for streaming. Direct TV was terrible but that would be my real complaint. The Front Desk lady Aisha H. Was AWESOME!!! Every other staff person I spoke to after was cold and unfriendly. If that doesn't bother you or you don't need help from staff this place will work for you.

Room was gross. Smelled like cigarettes and other smoke if you know what i mean. Great location. Great staff. The love seat in the room has some questionable stains. Bathroom faucet leaked the whole time. And again… the smell of smoke.. it only got worse on my last night. Worse than a casino in Las Vegas.

Really bad quality…

Yes

I saw small bugs in bathroom.

This was the worst hotel I have stayed at in years. The rooms were outdated and smelled of smoke. The staff was friendly enough, but the clientle was questionable. I would never stay here again.

Yes. Initial room was so smelly with very bad odor. Switched rooms to one with dripping tub, broken bathroom door latch. Constant weed smells and shady characters in an out. Dirty rooms

Expensive just for a snack, never received fresh towels and customer service was less than desirable. Never again.

yes

Everything was great from the employees they kept everything super clean and morning breakfast wasn't bad either

It felt like the Section 8 hotel from hell.

Very clean and comfortable room! Staff were helpful and friendly.

There were peo

This is unacceptable in an industry that has people coming to stay from distance locations, and will of course need to park! This is nothing short of deceptive pricing--dropping the advertised price by $10, only to try to grab it through a surprise parking fee. I will be checking more carefully to see if other hotels try this same BS. Everyone needs to call them out. Hotels.com, you need to let them know this not acceptable to your business, either.

Yes

Shower was a little weak but all was well besides that

Room was clean the staff was really nice and they had a good breakfast.

Located by a busy road and a railway station. In a okay but noisy area. The breakfast was below average for the price range. The rooms are older, cramped and bathroom smells and retained odour. The overall experience and quality was below par for the price

Her attitude and customer service suck!!! I checked in right as they where doing shift change and the lady who checked me in was extremely polite and friendly so much for the next shift…..

Excellent

Smelled very strongly of dog- urine, etc. Also couldn’t get the room warm enough. Breakfast was good.

Yes

Not a great place. It seemed more like the Section 8 Hotel. Lots of homeless people.

House keeping daily doesn't happen. The elevator smelled of urine like a back alley. The only upside was breakfast eggs, sausage and make your own waffles.

$10/night for parking was crazy

Cockroach

Place

I wanted to stay there because they are closer to the airport

Shady people to

nothing really just a regular stay

Place was clean and staff was friendly

The carpet had just been cleaned that day so they were damp and a musty odor. Also they charged $10 for parking that wasn’t advertised.

All bad

Our room had no heat. They moved us to another room and that room had no heat. But it was so late when we got there we didn’t move to another room cause of how late it was. The staff was great. And very nice.

The staff was friendly and very helpful. Room was very clean and the breakfast was amazing.

I was charged parking fee with no car

The hotel needs serious upgrades. Mold in the shower. Weird smell in my room. The do they need to clean my room. They left towels, but some of them were terribly and should not have been put into someone’s room. My TV only worked the first night and only started working because I had to plug. It never worked again during my whole day. I knew that there was nothing about any of this so I ended up checking out a day early to go stay with a friend because I cannot deal with this anymore. I won’t ever be coming back.

Great room. Bed was excellent for my back. Only complaint it the fact that there was an individual Kcup machine in the kitchen area. Only problem was there wasn't an outlet to plug the machine into. Also they service the room every three days and there were only enough kcups for one day. Also there was some road noise do the the location of the hotel

Television service in two rooms rented for my party both had no sound. Inspected but not repaired by staff on second day of two-day stay. One coffee maker failed; its replacement didn’t work. No coffee available in lobby—an amenity I missed dearly!

The room did not have toiletries because the hotel was out. The room was not stocked with towels and it wasn't vacuumed very well. The beds were comfortable and the breakfast was good.

Hall smell lime dogs

Said under new management but terrible customer service

The counter staff was very nice. Bedroom window was open when I arrived, got it closed to ajar but could here the freeway and traffic going by. Shower was faulty and didnt have shampoo but i made it work. The property was nice, i skipped the breakfast with the exception of a machine coffe and bad apple but tgey dud have lots of options. The room was confortable otherwise, clean and comfortable.

Impeccable cleanliness and friendly staff

Dirty room, rough building conditions, over priced, and not as close to Anschutz as advertised.

Room was clean, breakfast was good, friendly staff, But I did not like the fact that I had to pay a $10 a day parking fee for my guest who came to visit me at my hotel during my stay. My guest stayed overnight twice, and visited once. I was charged $30. Other than that, it was a nice stay.

Very accommodating staff. Pleasant experience

First room we were given was filthy second room was better but then someone was smoking in their room and lighting incense to cover the smell so we were nauseous the entire time. Staff did not care.

Clean room everything that LaQuinta is known for

Didn't use either one

Quiet and clean.

Delicious breakfast

What can I really say besides very disappointed in this hotel. I use to stay at this hotel a lot and looking at how a down it had become is very sad. The front desk staff amazing the rooms well let’s just say the bedding great decor needs to be replaced. I have no clue what was on the shade lap by the bed looked like blood. All was well until Sunday when I got ready to shower there was a roach in the bathroom. At of all the times I’ve stayed I’ve never experienced this. Also not sure why only 1 elevator was working. But I would have to say I would never stay here again, Also I know that people need a place to live and it seemed as this was the hotel for them to live in we have to do better as I should not have seen a roach in the hotel. Motel yes hotel nope:

I’ve stayed at this La Quinta multiple times before and never had to pay $10 for parking—this is a new and ridiculous charge. The carpet was filthy—after showering, my feet were dirty just from walking on it. The shower faucet was coming out of the wall, and overall, the place has gone downhill. It used to be much better maintained, but after this stay, I’ll never come back.

Breakfast was fine. There are several mid-priced hotels in this area, I’ll stay in one of them next time.

Infrastructure was questionable in our room.

Bad

I absolutely loved the staff here. They were very pleasant and helpful. The surrounding area is not the nicest, but not bad either... this particular area by the hotel is great, mainly office buildings! Nice hotel right off the highway! Will absolutely stay here again!

Clean

Everything was ber nice and peaceful

Clean

This place was so good

Maintenance was very poor

Rooms were good! But I will choose someplace else next time. Add some biscuits and gravy .

There were a few reasons why I didn’t give a perfect score. The first was the strong smoke smell in lobby hallway, dead batteries in the remote, broken bathroom mirror, shower drain detached and rusted, faulty microwave, and there was a roach crawling under the TV near the fridge to the right.

The hotel was noisy every single night and on one particular night you could hear a staff memeber yelling that someone had peed in the stairwell. It’s a rough area of town and it’s not somewhere I’d stay again.

Staff at front desk was professional and pleasant

Great front desk service

Room was dirty and not a safe area.

everything was great

The negatives were the cover kept falling off the air conditioning unit, waking us up in the night.

They charge 10 dls por they for parking the problem is they charging me after i pay my stay so if you're going to get a reservation there be ready to pay later extra 10 dls per day or park on the street.

Friendly staff, proper room size/amenities

I had to change rooms three times due to peeling bathtubs and rust around the drains in two of the three rooms. I settled for a single bedroom with shower only since the shower was much cleaner and had no signs of rust or peeling paint besides on the ceiling of the shower. The doors were poorly secured, each door had the appearance of once being kicked in and locks broken on them. The repair job on each door was just enough to get buy, you could actually push the door and look inside the door-jam and see the insertions of the hardware. Easily accessible if a skilled burglar had his or her tools could enter the room without problem. The door of the first rooms keep pad was uncovered and the electronic board was open to be tampered with at freewill by anyone who passed by especially since it was straight off the elevator, one of two doors seen as soon as you stepped off into the hallway. There was a tuna can in the hallways trash for three days, the elevator didn’t get cleaned until the housekeeper crew on my third day arrived and mopped spit and who knows what of the door and floor. It was quiet both days and the three nights which was a plus, the front desk had one young lady who was excellent she checked me out and changed my room for the last time when I needed it done without problem nor hesitation. I will be taking this location off my favorites list I fortunately, I don’t plan on staying there any time soon in the future. It saddens but hopefully they will get better.

Staff were very friendly & helpful. 3rd floor was a little warm & ice machine was unplugged. But overall was very pleased with the hotel.

I like the clean property, but the air conditioning is horrible and doesn't work well.

The restroom floor was very dirty pubic hair and dirt on floor and corners. The tub had a slow drain so you feet would sit on backed up water while you showered. Only stayed one night, the next morning when we were picking up to leave we looked under a chair and there was a small glass smoke pipe on the floor, which means the room was not cleanned well before we came in. I put it in a cup and took it down with me when i checked out as i didn't want to be charged for smoking in the room, but the gal at the front desk didn't seem to care. No toiletries in room.

It was great staff was helpful breakfast had lots of selections

I did not like the thinness in the walls. You can hear your neighbors talking to each other while in own room.

Hotel definitely needed to be remodeled

Not bad

Great place

Quiet and clean. I appreciate the professionalism of the staff. And a great value.

The staff are polite and accommodating.

The second room was disgusting. I stayed one night and left immediately.

Limited things to do

They need to get the elevator working properly. One has a faulty butter for the 4th floor, and the other was out of order.

It's better to stay at DoubleTree by Hilton, which, while a little more expensive, makes a big difference and is also close to the hospital.

The Manager was very unprofessional

We arrived to dirrty and distressed sheets and towels. There werent any wash clothe and they had to give us hand towels instead. Even the bedspread had stains. I booked this hotel because we wanted a hot tub but it was broken for the entire stay! The night manager was very sweet and tried to remedy some of the issues to no avail.

The staff was ve

Hotel is clean admmmn

Good.

Comfortable bed, spacious room. The keurig-style coffeemaker in the room does not work

Great location, quiet, comfy and clean

Don't understand some of the awful reviews. This couple with a dog had a great stay!

Same thing for breakfast. Roger at front desk was very informative on things to do. Very noisy at night with alot of arguing and slamming of doors.

Very clean and nice staff. Loud and rowdy people woke us up in the middle of the night, but not the fault of the hotel. Right across 225 from HCA Hospital and very convenient for an early procedure.

Staff unresponsive. First two proposed rooms had no tvs. Third was clean and Ok. No written guidance in rooms for tv or soap in bathroom. Etc.etc awful. Would NEVER recommend it to anyone. Okay to call me.

Not, a bad place to stay. You get what you pay for. Good for the price. Breakfast was good.

It was kind of noisy during the night. The room was spacious though and the local stores near by was convenient.

There are people partying in the parking lot with the base from their car stereo shaking the rooms. Contacted staff and they refuse to do anything.

This property is pet friendly The price was very reasonable for the Denver area. It was clean, updated and safe and quiet.

Employees were super nice and helpful. Room was clean. Felt unsafe in area. A lot of homeless.

We were supposed to stay for a week but only lasted the first night and that was only because we were tired, had driven 12 hours. There were random people lingering around the lot and every door including ours looked like they had been forced opened at one point or another.

Not a Place for Family Persons

It was nice

The bedspread had a hole in it; the shower/tub was missing a drain stopper and the drain had calcium build up around it; there was no vent in the bathroom; the bathroom door looked as if it was repurposed - wood blocks painted and placed on door. The parking was safe and possibly monitored. The breakfast was limited, fruit was missing (perhaps due to it being close to closing) and the waffle iron was not cleaned from the prior waffles cooked.

Easygoing place. Train station right across the street. Some vagrants around but get chased away by the staff and transit police quickly. Some other guests can be annoying but are only there for a little while. Not much fear of theft in the parking lot. Staff is always helpful when they can be.

Convienient

This place was so gross we ended up leaving

Ok

I recently stayed at the La Quinta located in Aurora, CO. The staff was friendly and provided great service throughout my stay. However, some aspects of the property could use improvement. The amenities appeared a bit run down, and my room had some minor cosmetic issues, including a missing drawer in the dresser and trim that was coming loose in the bathroom, likely due to condensation. With a little maintenance and upkeep, this location could be much more comfortable overall.

c

It was ok and of dirty, and the eggs at breakfast were cold

I would have liked clean towels for the next day

3 young kids working out in the gym till 3 in the morning like it was a daycare. Just odd Not professionally managed

The staff were great! Very friendly and helpful!!

It was a pet friendly room that was filthy. There was dog food and feces on the floor. There was also a prescription medication pill on the floor that could’ve killed our dog if it would’ve eaten it.

Random man in our room when we walked in

I went down the receptionist and politely ask how could this be happened, a young guy name Abraham responded with a aggressive attitude: "was just a mistake " never use the word , Sorry or Apologize for the mistake,, I would never stay here again , UNSAFE

Friendly staff, quiet, close to everything I needed

Overall great place for price

Safety issues: Our room had all major electronic appliances plugged into one outlet: air conditioner, mini-fridge, microwave, television and cable cords, and desk lamp. There were also incidents of non-guests entering the facility and attempting to get free breakfast meals, ice, and using the laundry facilities. The parking lot and entrances were not ADA compliant, making it difficult for me to gain access to and from the building. Maintenance issue: The bathroom had obvious water damage that had not been repaired/replaced. The bathroom door was swollen and didn’t close properly, and the walls had flaking paint, due to water damage.

The hotel was very clean, and friendly staff. The room had been recently renovated.

The room needs repair, the ceiling in the bathroom has water damage the drain in the bathroom did not work, the closet rack was broken

Staff was very nice, overall property was okay. Elevators were old and seemed unreliable. The room had a good bed, the window was broke and did not close properly. The bathroom was terrible, the shower head was barely working and I was standing in ankle deep water for my shower, tub was old and chipped and in need of repair and I don’t know what was going on with the plumbing for the sink.

It met our needs

Door locks were damage

It’s was so nice

Room was not bad but the shower would not drain even after we asked to get it fixed nothing more disgusting then bein in dirty water

This place was extremely dirty and badly maintained. The front desk lady was extremely rude. The drawers were broken. The remote control was missing. The floor looked like it hadn't been cleaned. Dirty shower.

It was great

Great staff

Super staff. The ladies took great care of me. The household staff. Excellent.

When we initially arrived, one of the clerks had a dog at a table that people were supposed to eat at, sitting at the table on a chair, eating from the table while were eating their food. In addition to that, neither of the clerks on duty smiled and they weren't very friendly. The room was disgusting, everything about it was unsatisfactory. From the mildew to the cracks to the awful smell in the hallway, this was an unpleasant experience.

Good for just accommodating good breakfast in the morning showers usually a little noisy ice machine didn’t work in two floors for three days friendly staff like I said a good layover place for a couple of days

Bad neighborhood many homeless

Lady at the check in desk was super grumpy. The floor in the entire building was nasty dirty. Housekeeping did not clean or bring towels any of the days we were there. Breakfast was at least decent but I wouldn’t stay there again unless the place was free!!

dog friendly!

So disappointed.

The room smelled lick smoke and the bathroom needs a new door and I was charged twice for the room and it's been a week and still have not heard anything from a manager.

Overall the hotel is nice. My only complaint is I had to get a new key card for my room 2-3 times a day. It would not stay programmed regardless of where I put it.

Kind staff

Hotel is okay and what you will expect from La Quinta amenities offered. The problem is Aurora itself not to be treated as vacation destination; there are ups and downs around the vicinity, however, is a convenient spot and should take consideration for your travel business.

The room window of 3204 was broken and taped with clear tape to cover the plate size hole. With broken glass still left between the window and screen.

They have a great team

Great staff they were very helpful

Easy to check in hotel staff was great room and facilities were clean.