The Godfrey Hotel Chicago

Great stay. Got in to Chicago early and the room was ready. Super fast check-in.

I booked a city view suite and I didn’t like the fact that it was in the corner of the building with a wall directly facing the window. Also didn’t have a microwave in the suite? Feel like that should be a given.

If you are going to insist on a dress code at the bar area I expect you to keep the bar area in tip top shape and that is not the case. Everything looked as if it were 10 years old and in need of cleaning or replacement. Bottoms of booths dirty, floor boards dirty, tops of white umbrellas brown (could see this from my room). The food and cocktails at the bar was good but for somewhere that makes you feel like you have to dress up I would expect more. As for the room - this was even worse. I have stayed at Holiday Inn's that were better appointed in terms of amenities. Plastic and paper cups - again not 4.5 star. Towel bar in the bathroom was coming off the wall and the plaster wall was cracked as a result. Shower was standard 3 star quality. Furniture had scratches everywhere. Floor boards scuffed. Curtains looked old and discolored. There was also no where to sit other than the bed and an office chair. Usually there is a chair or couch - not here. Fridge was basic - for a 4.5 star hotel I would have expected a mini bar and snacks as part of the fridge setup. Little to no closet space and ZERO drawers except for the nightstand. Carpet by elevator - stained. There was an option for snacks on demand via room service but I would have much rather had a snack purchase area in the lobby.

Place is great with having the club attached to it. However i felt like the price was a little high for how the room was. The worst part was the Valet, took absolutely forever and the bottom of my door scraped the curb badly because they parked it way too close.

I was able to check in early for a work conference and they accommodate me expeditiously! Excellent customer service. I left a terrible hotel and then checked in the Godfrey hotel which is Amazing! I give Godfrey 10 stars!

Nice place

the hot shower. Location was okay. Rooftop bar was good. Tiny rooms, overpriced, "city view" isn't great. Bad customer service at the county. Nobody answers the phone.

Very good

The room was clean, spacious, nice bathroom, GREAT view, amazing location (perfectly close to the Loop but not quite in the middle, which is what we were looking for) The TV did not offer possibility to use netflix, disney, hbo or other streaming which we were looking for.

Great stay overall

The room size, location, and comfortable bed were excellent.

Would definitely stay there again

Booked a room with 2 kingside beds. Only had a single king and hotel would not do anything to remedy the situation.

My hotel stay was awesome! The hotel was very clean and in a good location.

Great walkable location to work and restaurants. Parking was close by. The front lobby staff were very helpful.

Room and Cleanliness was very good, location amazing !! Staff very rude, roof top bar an absolute joke as to seating conditions, lots of empty seats but rules as to who can sit in them !! Vert un-welcoming !

Lovely rooftop bar

Beautiful and clean Close to the venue we were attending Nothing

Everything was good. Comfortable bed, large shower perfect view. Quiet room

The rooms needed some care. The curtains were ripped. The rooftop IO had ripped leather cushions and the food was very mediocre.

the roof top is fantastic. great bar tenders super atmosphere

The room was very nice and clean. The staff was professional.

Superb

It was a really amazing time, but that night club is awful.

Passable

Location in river north is great. The Centennial brew pub and restaurant is within walking distance and is exceptional. It smells musty everywhere. It doesn't matter what room you get. This is not our first day here there is a wet, musty smell to every room on the property and the people hanging out in and around the lobby are very suspicious.

Excellent Nothing

El cuarto es amplio y muy cómodo. El personal es muy atento. La ubicación es céntrica. Alrededor de puede caminar libremente y se siente seguro. Si le agrada dar largas caminatas puedes llegar a los lugares de interés con facilidad. El hotel cuenta con una terraza con lindas vistas y ambiente acogedor. Disfrutamos el hotel y el área. No pierdan la oportunidad de visitar el Instituto de Arte de Chicago, cuenta con una amplia e impresionante colección del arte estadounidense, del impresionismo y de los artistas más importantes del mundo.

Amazing rooftop experience Will definitely be back

The best place to stay for the money. Hands down. Strongly recommended

The parking was a little expensive

The location is unbeatable — close to everything, yet in a quiet and peaceful area. Above all, we want to sincerely thank Miss Sadie and the entire team for their honesty and kindness. We accidentally left behind our AirPods, and she was incredibly thoughtful and helpful in arranging to send them back to us, even taking them personally to FedEx. That level of care and integrity truly makes a difference. Thank you so much again for everything. We will definitely be back.

Great Nothing

Great Nothing

Exceptional

No vending machine or purchase of soft drinks

I had a overall good experience here but my only real complaint is the fact that it’s impossible to sleep because they have music super loud on their rooftop until 3 am every morning and it can be heard right into the rooms. So if you have children or if you want to actually sleep, atleast get a room on the opposite side of building rather than on the same side as the rooftop like mine was. One night I also had an issue where water was leaking from the room above me into my room and I had to move rooms at like 1:30 am so that was unfortunate but that was the guests fault not the hotels fault. The staff were helpful, the location is great, the hotel is clean and very cutely decorated. It was a 4/5 experience.

amazing! wonderful place.

Cool hotel. Good location.

The restaurant and bar were pretty good with decent happy hour deals! Great location, especially for what I needed.

Exceptional

The rooms could be a bit more cleaner

This is not a 4.5 star hotel. There was structural steel over the window, the walls and mirror were dirty, and the mattress was indented in the middle.

All the amenities

All the amenities

Staff was friendly and helpful. And the rooftop lounge was a go-to to relax and enjoy a cocktail before getting ready to go out. We loved the spacious room and everything was clean and comfortable. We especially loved that we could slightly open the windows for some fresh air. Our view was of the city skyline and it was breathtaking at night. We highly recommend the Godfrey and look forward to returning there next year!

Great

Room was dirty and not cleaned. Staff did not apologize

Superb

Great location to access all the attractions on foot. Rooms are a good size and tastefully decorated. Only negatives are that they don't offer room service. Also the main bar is so popular that most tables are reserved for outside guests and therefore residents can't normally get a table.

Great hotel. Great location. Everything was perfect. Love the restaurant as well!

Our suite lights didn’t work.

Clean room

CONS : I HATE THE PARKING

Rooms were much smaller than anticipated and not as high scale as expected for the pricing. I think the price reflects the location which is close to lots of attractions. Bed springs were noisy and the view was not great.

The property was updated and very nice, our room was clean, and the staff was helpful. The rooftop bar was a great place to have brunch and wait for our flight back home.

Very friendly and helpful staff

Great location by the L. Room was modern and clean.

Location is great for local bars and restaurants. Roof top bar is fabulous view of city at night. Great breakfast cooked to order. Valet parking was super quick on leaving.

Aw

Some of the nicest people you ever met! Very friendly and helpful. Location is great but the room we were in was near the 4th floor bar area and the bass in the music kept us awake. But I would still give this hotel an overall 9 out of 10

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Great location with a super attentive staff. The roof deck is such a cool spot to enjoy the skyline. Everybody was extremely nice and helpful.

Clean room, friendly staff. Bar was great and girl that served us was friendly as well

The room itself had a weird design and there were a pair of black thongs left in the room. They were probably just missed, because they weren’t out in the open. The bed was uncomfortable and noisy. The shower was nice, but the bathroom sink was small. The best part about the hotel is the rooftop terrace and even that could use some furniture updates. I probably wouldn’t stay here again. I almost forgot one of the elevators was out when we checked in. When we were leaving to go to dinner, the other elevator wasn’t working so we had to walk down 10 flights of stairs!

Location was wildly convenient, however heard very loud thuds throughout the night. Could use some updating in that respect. The room was large, but not updated. Overall okay stay.

Overall location is good… staff is awesome.. but the price paid through Tpa was not worth it.. the medicine room and maintenance of the room & furniture..

Great hotel. Not the quietest. We had people slamming doors almost all night & you could hear everything through the door. Not sure if this was just a one time thing, but it did impact our stay. My husband couldn’t fall asleep until 3 am due to noise. The staff were very kind and valet was quick.

The Rooftop is a whole vibe

Was a very clean hotel and the staff was great. The toilet paper was super cheap and the bed sheets were not soft. Only one working elevator, which took forever. Not a luxury hotel, but was fine.

clean room friendly and helpful staff

Amenities were good.. roof top and restaurant. After 7 the roof top is business casual only. Which is fine, but if you want to charge upscale prices have upscale rooms.m Cheaper and nicer hotels in the area.

The on site restaurant and view of the city was great from the rooms. Only thing I’d recommend is just maybe getting more up to date appliances such as the TV. Other than that overall it was a great stay.

The bar was empty, there was literally no water. Also on our second day, we went to the lobby to ask for a water bottle and they say we ran out of water? Excuse me! Will never recommend it to anyone

The hotel’s location is fantastic, putting you within walking distance of some great eats. Don't miss the rooftop bar; it has a cool indoor-outdoor setup that stays busy with locals and guests alike. It’s a bit of a splurge for drinks, but the atmosphere makes up for it. The rooms are a highlight—very modern and beautiful with great city views. As for the service, the staff was friendly and capable, though they felt a bit "all business" rather than warm. Definitely a comfortable place to call home for a few days.

Outstanding service

The hotel was fantastic, and the rooftop was very nice. The only complaint we have is the bed—the mattress was extremely soft and felt worn out. Additionally, the toilet paper holder was loose on the wall, and the bathroom could use some repairs

It was a great hotel in a good location. The rooftop was ok and the elevator was broken

Wonderful

The good - Free Fuji water bottles from the front desk - Prompt service from front desk - Elegant but pricey Mediterranean restaurant - Great, central location The bad - Unacceptable elevator situation. There are only two elevators for the entire hotel, and one was out of service for all 5 days that we were there (waiting on parts). WORSE, if you don't charge into the elevator while people are coming out and press the "open door" button, no hand waving will stop that door from closing, and you end up waiting another 10 minutes for losing the elevator - The pull out couch was a lousy couch, mushy and cheap - Street noise even on floor 8

One elevator was down the whole time we were there. So there was only one elevator working. Water pressure in the shower was terrible. Overall just an okay hotel

Great price for the location and condition of the hotel

Very cozy environment

It was great

Beautiful inside and out with tons to do within walking distance.

Great location in river north.

The bar was well stocked we didn’t drive but the hotel was close by the train station,the hotel was in the middle of everything food, casino, and shopping

The lobby was nice. Friendly service. Parking was expensive 😭

This was by far the worst stay! I paid for a suite and it was so noisy the bed was so uncomfortable and the service elevator was non stop. Only gave the option to change rooms the next day. Oh and someone came into our room with the do not disturb sign on the door ( I can’t make this up!) I could go on & on but the main things were mentioned. I’ve had a much better time previously but this was literally thee worst staycation ever!

We used to love this hotel but the rooms are now looking worn out. We stayed in a suite last night and the dresser was all banged up, the wall paper was peeling off of the wall and the refrigerator was making sounds that clearly needed to be fixed. They need to put some money into updating and fixing the furniture and walls. It was disappointing compared to last years.

Awesome!

I’m really glad this is the hotel that I chose when I came to Chicago. It was extremely clean. The staff was extremely friendly right when I booked my hotel and got there they offered me a room with a city view which made my stay even better the rooftop lounge was really beautiful and it was had such gorgeous amazing views when I go back to Chicago this is definitely the hotel. I’ll stay at thank you so much to the Godfrey.

Rooms were clean and the staff was nice.

There was no where to warm your food up. Hotel ran out of microwaves. Only one elevator was working.

The staff were great, the hotel was clean. Room quality was fine.

Clean room but elevator wasn’t working and tv remote didn’t work either

great

Nice rooftop atmosphere

Everything was beautiful i loved the rooftop

The room was filthy. I mean, dirty walls, beat up furniture, and dust everywhere. The staff was so underwhelming! The bar on the roof is the r only thing this hotel has to offer.

I couldn’t sleep the air system or heat system made a loud noise like it was going out bed was not in good condition room was not clean

Easy check in and friendly staff.

Everything was perfect , no errors

There is no coffee before 7 am which is kind of weird. And gym is pretty bad. Other than that, great hotel.

Clean room , great service. Close to lots of stores and restaurants.

The hotel is great but charging $77 per day for parking to paying guests is a bit insane! Also, the suite I booked didn’t have a microwave in it considering that the hotel itself has two restaurants inside it and I couldn’t warm up my leftovers was kind of an inconvenience…other than that I had a great stay!

The mattress is old and in meed of replacement. It caves down in the middle which made for a very uncomfortable sleep.

The Godfrey is beautiful. The staff was friendly and accommodating. The rooftop bar/lounge area was thoughtfully designed with an incredible view of the city. The beds do need to be replaced. Unfortunately we were able to hear the rhythmic noise of the bed next door.

Great

The staff was very helpful - the room was clean & stocked - the overall hall noise was non-existent, which created a good nights rest.

Ok

Refused to park my challenger for valet

Rooms were okay. We did find pieces of hair in bed on the first day but staff was accommodating to come and redo the bed. We did try to switch rooms but were informed everything was booked at the time. We had no further issues after that. Other than that the staff were very friendly and the view was very nice of the city and location was extremely convenient.

Phone in room don’t work. No microwave at all in hotel.

Parking is a nightmare have to pay each time you leave the property

Clean

Tbh... This hotel is beautiful. However the staff... I had no issues during my stay. The check in process was laughable. The male staff member that checked me in barely said two words. I'm assuming he thought this was cool? Any questions I asked him seemed to be a nuisance. Check out was even worse. They tried to tell me that my card wasn't charged when I could fully see the notification that I had just been charged on my credit card. To top it off they never said a kind word or made you feel like you were welcome or appreciated. However the housekeeping staff were excellent-efficient, accommodating and very kind. I won't be spending my hard earned money here again.

Clean room, great location. Staff can be friendlier & more helpful though.

This was a relaxing getaway! Really enjoyed my stay !!

Always stay at the Godfrey. Hip and great deal for what you get for your money. Really good Mediterranean restaurant off the lobby and the hopes bar in town - rooftop

Had a great stay! cool 4th floor bar.

Clean room , lovely staff and great location

Great room, upgrade applied.

Clean room, very accommodating after a couple of hiccups with check in. Light needed replacing bathroom. After requesting, no follow-up for light replacement after promised

Great location. Responsive, helpful staff. Clean room with great views of the city!!

All around great stay

Nice room, great view

Room was clean and bed was comfy and large. My only complaint would be that there were some other loud hotel guests in the middle for the night.

Clean but needs new drapes and hooks!!!! Nowhere to hang anything. Small tv

The Godfrey is amazing and the service is exceptional. I highly reccommend it.

Nice place to stay.

The location of this hotel is great! It's very close to many palces we wanted to see. The staff are wonderful!

Everything was wonderful except for the resort fees. Which I resent

Yes

No workspace- only the lobby. Rooms were ok. This hotel room is not a 4- star quality. It is however in River north with a nice rooftop, but the rooms were just ok

Staff was being unnecessarily rude to me

I’d give this hotel an 9 out of 10. Overall, it was a really good stay and I’d definitely consider coming back. The room was clean, comfortable, and well-maintained. The bed was cozy, and everything looked neat and organized when we arrived. The staff was friendly and helpful, which made the check-in and check-out process smooth and easy. I do feel like there should be microwaves inside these rooms. Still, overall it was a great experience. Clean rooms, nice staff, and a comfortable stay. Solid 9/10. I’d recommend it to anyone looking for a reliable place to stay.

I wish they would have had a microwave so people can heat up their left over foods

Nice property. Perfect location. Lots of things to do in the area or at the hotel. Would definitely recommend

Hotel was great! Great location, very close to Michigan Ave. we were able to walk everywhere! Rooftop bar had fun vibe, staff was so accommodating and rooms were clean and comfortable. Parking garage is separately managed and for compact cars only! Found a lot one block over that was a little cheaper for overnight parking. We could see over the lot from our room! Restaurant looked nice, didn’t get to try it.

Clean room attentive staff.

I had some many problems and switched rooms multiple times first room left a cigarette odor second room was dirty had stains on the bed sheets, and walls the bathroom floor had hair on it. I was so tired of moving by the time I got to the 3rd room I just said forget it I’ll take it. The 3rd room had broken lamps the bed was broke it was a mess. The next morning they switched me to a double-bed room and it was much better despite all that the staff was very nice and helpful. The manger also did accommodate me but I would never stay there again!

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I loved the rooftop bar! Everyone was super nice too.

Room was clean, but nothing special. Very simple. One of the televisions were broken ( The Stand) Staff was kind and professional. Shops nearby was great. Experience was fine for a one night stay, but wouldn’t come back.

Good place but a bit expensive for rooftop ambiance.

Great experience

I told the front desk about what my wife seen crawling on the table when we came into the room after our night out. We checked out the same night.

I was kept up until 5 am with the loud noise I’ve never experienced noise this bad at any other hotel. Felt like I was sleeping in the streets

Clean Safe

Just need a microwave in the rooms

Clean room, good view, easy check in and check out. Friendly and helpful staff. Great all around experience!

Room wasn’t clean upon check in.

Room was great,

Hotel was clean. Water did not get hot as I would like. Fitness area was just what I needed. Rooftop was not a rooftop. It was on the 4th floor but the hotel went up to like 14 floors.

We booked this hot for our Anniversary specifically for the rooftop. We come to the rooftop pretty often especially in the summer. Our first time staying here. Room was in ok condition. lots of scratches and marks on the walls and trimming on the floor boards were all beat up. Couch was old and beat up as well.There were no glass cups or coffee cups in the room to use. Rooftop dinner was great, Staff were great overall except one guy who said he couldn’t take a photo of us at the end of the night because “They’ll get mad at me for doing that because that’s not my job, my job is to stand here and make sure everyone leaves “ not sure why he said that when earlier in the evening someone else was happy enough to take a photo of us. This was our first and most likely our last time staying at the hotel.

The hotel was beautiful and clean. The rooftop bar was amazing! Can't wait to stay here again!

Great!

The location is perfect in the hotel is beautiful. Rooms are a bit small, but overall still worked.

My room was pretty cool. I liked how it was super nice and clean. I felt luxurious at my stay there lol. I will definitely stay here again.

Room was amazing and the hotel is nice!

The room was really spacious & clean but the water pressure was very low

The room was clean and spotless as usual. Love the front desk staff and they greeted us by name due to previous visits. We love the twins. The restaurant serves the best Greek omelette I have tasted.

Great Place clean nice amenities and location was perfect

Great room!!

Beautiful hotel great service great stay there

Cleanliness

Our toilet wasn’t working properly the entire time we were there. In the morning, the water in the toilet was going down so slow. Seemed like there was a clog so we called maintenance. We were forced to get ready for our day while maintenance was in the room fixing our toilet… and we were three grown woman getting ready in a room with two maintenance men having a brush, our teeth, change our clothes and hide from them basically. We had to use the restroom on the fourth floor and we were not offered any type of accommodations or an apology or anything.

Great stay!!!

We had an excellent experience. The room were spotless, staff excellent, and price point extremely fair.

Those were the bad things, however, the bed was really comfortable and the living room area and bathroom were very nice. I like the elevated feel of the hotel, and we really enjoyed breakfast (purchased) in the Mediterranean restaurant downstairs. The room and hotel are overall pretty nice, and I think that with some small tweaks it could be as nice as it was when it first opened. I will certainly give them another chance to see if things are improved next time and this was just an exception.

The elevator from the parking garage was down. It would have been nice if we were told about that before we parked on the 4th floor of the garage and had to go down back stairs where garbage is kept (smelly) and not sure where we were headed dragging our luggage. Also, there are only two main hotel elevators, which makes the wait very long, since it goes to the 15th floor and rooftop bar.

Great Hotel. Great Location. I’ll defer stay there next time I’m in Chicago. 3 blocks from Mr.Beef from the Show “The Bear”.

Good

The Godfrey Continues to impress me. One of the best places to stay in Chicago.

The room was clean, the staff was professional but friendly and the upstairs lounge was great.

Hotel was clean, staff was kind. Only complaint is we got an upgraded room, for more space and that cost us our good view. That was unfortunate. But otherwise great hotel!

werewere a

Clean spacious room.

Clean rooms, great view roofscape added to experience

Our stay at Godfrey was wonderful as we celebrated both a birthday and an anniversary during our visit. Upon our arrival on January 30th, we dined at Yasemi Modern Mediterranean and enjoyed most of the four-course meal, with the exception of the salmon, which was served cold. We shared our concern with the manager on duty, but unfortunately, we were dissatisfied with her response as she did not offer to resolve the issue. Because of this experience, we decided not to dine at Yasemi for the rest of our stay.

Excellent service & stay!

Room was great, wonderful view of the city.

Room was very clean. Staff was wonderful. Just needed to get away for one night and would gladly book again in the future.

The was clean the halls was clean the front desk check in staff was quick with check in and very nice

Was nice

Everything was fine. They have to take care of their garage.

Location was nice. Just wish they had a pool or ja

It was great

Our experience was excellent.

Room smelled from smoking. Noticeable from headboard, HVAC, upholstered chair, window curtains…just disappointing. Walls showing significant wear and tear. In need of full refresh not just more paint touch ups. The Godfrey seemingly not what it used to be.

A nice place to lodge, the service was great

Extremely nice place to stay. Big rooms, comfy beds, very clean with amazing views and nice staff. Highly recommend!

Loved the lounge, views and proximity to attractions.

It was the coldest day of the year so the room was very, very chilly. Thermostat wouldn’t go warmer than 68, the floors were freezing. The bathroom has a window so it too was extremely cold. It’s probably great in the summer. The rooftop bar is great!

Great and courteous service

Very clean room, amenities were great, very friendly staff. The only complaint would be upgrading the toilet holder which did not translate to the room aesthetics. I realize coffee can be expensive. However, having upgraded coffee pods, i.e. Starbucks would be very nice.

Out room was very clean and the staff were helpful

Nice and clean room and staff were nice!

Pleasantly surprised with how inexpensive the room was!

Looks old

Clean rooms, great staff, and great location.

Clean room and front desk staff was great!

The first room we checked in was dirty. We asked to be moved to another room. Customer service was horrible no apology. Absolutely the worst!!

Spotless n comfortable

Neighbors partied until 5am and kept us up all night, made for a poor experience.

Room was clean. Spacious. The windows actually opened.

Staff and valet were rude ! My English is not so good, and the staff was unkind. The VALET men shouted at me because when I had arrived I didn’t know what to do with the car. It was just tell me the right thing to do. hotel even wasn’t exactly like photo. I did Route 66 and I was better treat at small hotel than in this place. Start with kindness and Smile when you want offer quality! Disappointed! PARKING IS NOT A EASY THING TO THIS HOTEL AND EXPENSIVE !

The room was really nice as was the staff. I love the ambiance and the restaurant options.

Great room, great price, AMAZING location! Made my daughter's and I NYE a great one!

Stayed for an event. Staff were friendly, bar food was great and so were the bartenders. The lounge area was nice but seating was uncomfortable sofa was to deep and far back from the table to sit upright without sitting at the edge of the seat and small seat cushions, were to small and no back to sit on for a long period of time. Overall great!

Good price. Great location. Great Restaurant: Food and Service. Great Valet. No one answers the phone when calling front desk. No quick snacks to purchase on the property. Staff was very professional, but not outwardly eager. (However, I only encountered a couple the entire trip. And this may not be a true statement for all staff nor always their demeanor for those who were working) Rooms were spacious. We would definitely recommend and stay again.

My stay was great!! My room was spotless and had great views. The rooftop was something to experience. Beautiful white couches and ambience. The rooftop was heated and they also had igloos available. The drinks were pricey but delicious.

Wonderful room, very spacious. Only critique is that the couch needs to be a little revamped. It looked “well-worn”

I was expecting a lot more… I don’t think it’s the Godfrey’s fault, Chicago gets worse by the year

Amazing

Always perfect!

If you and your partner are concerned with privacy, ask the front staff about the gaps under the doorways. Perhaps, it was just my room but it made for a less enjoyable stay than it otherwise would have been.

Great

It was okay, not amazing.

Room

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My 5th time staying here. I enjoy the size of the suite and the staff are always super nice. I came in really late. Was given a small case of figi water. Always was asked if it was anything that I needed. Front desk offered more than what was required

I booked at a neighboring hotel and immediately switched. The staff took care of me checking in at 11pm. Great Hotel, lovely atmosphere & excellent service

The room was nice , hotel was clean however checking out It took over 1+ hour to get car . Valet was terrible and people that came after us received car before us

I enjoyed everything but self parking

Room clean

The Godfrey was ok. I expected a bit more but it was ok. We had a room close to the elevator so we heard it in our room as it was loud due to the speed up and down the elevator shaft. Room was clean and served its purpose.

Very disappointed in the Godfrey Hotel, Rooms need to be repaired and updated the correct way, cleanliness definitely needs to be addressed, sheets were dirty, floors were dirty, empty beer bottles left under the desk, elevator doors and elevator buttons(absolutely disgusting) just and overall bad hotel

Overall experience was amazing.

Wasn’t the best for me

The room seemed much nicer on the website. The shower head barely had water coming out of it. The room was freezing the whole time. Not so great when they charge your 25$ extra per day on top of the stay.

The room was dusty and not guest ready.

Nice

Other than that the bar/restaurant was great. The room was fine except for a light that kept turning on randomly throughout the night. Great location.

Room was amazing

The room was run down and dirty. The toilet made a weird noise all night long, the walls were filthy and all the furniture was scratched. For a “luxury” hotel I expected a lot more. I’ve stayed in budget hotels that were far nicer than this property. The staff was friendly at the hotel, the waitress at the rooftop bar was a different story. First time staying and we won’t be back. Lots of better options to choose from.

Great time

The room was well worth the cost The restaurant on the first floor was a delight and the rooftop experience was wonderful as well.

rooms, service, clean and nice people

Excellent. Nice and clean room! I love this hotel.

I stay at the Godfrey a few times a year and it never fails to amaze me. The room is always clean. The staff is always nice and helpful. The Godfrey is my go to hotel downtown.

A very lively hotel in the perfect location. Great for families and had things to do for both children and adults.

I was on the 9th floor during my stay. The view was amazing, and the room was clean and comfortable. The wonky downside is that they don’t offer room service, and there’s no complimentary breakfast. The rooftop was fun, and the staff were all friendly and polite. I’d definitely stay here again!

Room was perfect with an amazing Black Friday deal ! Rooftop bar was so cool as well

Clean room

No vending machines available for drinks and snacks.

Excellent

Very nice

Clean room, Great Staff

The bathroom shower door didn’t stay closed, bathroom sink leaked, toilet flusher had to he held down. We stay there for the location. The hotel itself is just okay. Staff very nice!

Nice room and very accommodating

Loved the rooftop bar, the drinks and food were delicious!

The hotel was decent overall. The room was clean and the bed was comfortable enough for a short stay. Staff were polite, though not particularly attentive. Amenities were basic and worked as expected, but nothing really stood out. The location was convenient, which was a plus. Overall, it met our needs, but I probably wouldn’t go out of my way to stay here again.

Great hotel. Little loud in the morning in the hall. Staff very friendly and love how close parking is.

The room was nice, the area was perfect for walking distance for food and activities.

Staff at the front desk,rooftop lounge and resturant were amazing. Rooms are spacious and clean. Great location. I will definitely stay again.

Room was clean but there was no coffee maker.

Rooftop bar was amazing rooms are nice and ataff is friendly and accommodating

Great location and room!! Enjoyed the fridge in the room and the wonderful rooftop bar

Shower door was malfunctioning

The rooms were underwhelming. Pretty rooftop bar though

The restaurant was a great addition with super friendly staff. Overall very good food and 8 out of 10 drinks

Front desk - in paticular Clinton were friendly and helpful.

Good

Concierge service was fantastic, they had everything we needed!

Staff was very nice, clean hotel, rooftop restaurant was a good vibe. Rooms don’t have a microwave but on request it was one delivered at no charge.

Clean room, comfortable bed, great location!

Good value, great cleaning staff

Front desk checkin was great! He let us switch from 2 queens to a king. Our view was great.

The room had zero circulation. They turn the air off during the winter which leaves the room stuffy and smelly. To pay this much and not be able to sleep comfortable is insane. Also you can only open the windows for so long with their bar located right outside playing loud music til 2 am.

Room

Location

Nice view

Yes room was clean. Could use a microwave in the room.

The room was not as modern and nice as we expected the hotel overall is a vibe the rooftop the restaurant but it’s a no for the rooms

The location was good. The hotel looks trendy at first but the lobby is a bit dated and tired. The room was very large and clean and shower was great. The sheets were rough and scratchy, the extra blanket worn out, the pillows lumpy. The bath towels and toiletries were good. For the money we paid per night the hotel was fine just could use some updating and new higher end bedding. The staff was hit or miss and 1 night out of the 4 nights our room wasn't cleaned up even after we asked.

most of staff are rude, tv and thermostat was broken and nobody came to fix it. would not stay again.

The location is walkable and convenient for getting around Chicago, although the hotel is hard to identify from the outside. Even several of our Uber drivers were confused trying to find it. Staff & Hospitality: Unfortunately, the staff did not feel welcoming, friendly, or engaging. The overall atmosphere from check-in to moving through the hotel felt cold, and no one really greeted us when coming or going. Amenities & Fees: There is a daily “resort/amenity” fee, but the hotel is not a resort and what it covers is extremely basic — a bottle of water in the room and spotty Wi-Fi. Nothing about this felt like a true amenity. Room Quality:The décor in the guestrooms did not match the beautiful lobby or restaurant area. Our room felt cold and oddly designed. The feng shui was off, the drawers in the closet had an odd smell, and the overall space did not feel comfortable or inviting. There also weren’t enough washcloths and the room layout just felt impractical. Rooftop Breakfast Experience: We were charged a non-refundable deposit to make a breakfast reservation, which gave the impression it would be a high-demand experience. When we arrived, the place was completely empty. The service felt indifferent, several coffee drink ingredients were “out,” and the sugar caddy they handed me had what looked like dried spill residue and dead flies in it. When I pointed it out, they removed the fly and handed the same container back. The food was disappointing.

We booked last minute and scored a great room at an even better price.

Views from my room was so nice! Suite was really nice

Everything was excellent!!!

Room clean but chipping paint in shower ceiling toilet ran intermitant with water refilling bowel, and heater noisy with a rattle.

Check in was quick and easy. The staff was very welcoming. The room was clean and warm.

When I walked in the room, the fridge was open with a towel in the fridge and floor. I told staff but they didn't do anything. When I woke up this morning there was water on floor. Additionally, the toilet ran, loudly, all night and to add on to annoying noise, the extremely loud alarm went off at 5:00 am (I did not set the alarm). I probably won't stay at this hotel again, it seems very mismanaged.

Clean room staff was amazing and helpful

Bathroom was not cleaned well or sanitized before our stay. Also, there are no basic room amenities and then they don’t offer room service. A bit disappointing.

I was placed in a room on the top floor and did not sleep a wink my entire stay. It sounded like a was sleeping under a roller coaster at six flags from the noise of the elevator all night long. Then the walls are super thin so we heard everything in the room next door and the hallway.

The room was kinda dirty. There was food and crumbs on the floor, some lotion or substance on the bathroom door handle, and all over the room just looked worn out. I’m only giving 3 stars because the staff was really nice and the rest of the hotel looked clean.

Clean room and friendly staff! We really appreciated the hard wood floors and spacious bathroom!

The refrigerator in our room did not work. When we asked to get another one or to move rooms, we were ignored. They gave us free breakfast vouchers instead. When we went to breakfast, we witnessed a waiter belittle a group of foreign customers and his coworker. I believe he was completely stress out because it was fairly busy at breakfast and he was short-handed. Not a way to treat other human beings. We won't be staying at this hotel again.

Room was spotless, staff was amazing. An overall excellent place to stay! Will be recommending The Godfrey to friends and family for an event we have coming up!

The base board outside of my room was missing and hallways needs paint and wallpaper

Good

The room felt like we were staying in someone’s basement.

Rooms are spacious and it’s in a nice area of the city.

Roo

Awesome staff and great location

Great Hotel. Nice property.

Stayed in the king suite, one TV did not work, smelled like a gas station bathroom and there was blood on the sheets. We got engaged there 9 years ago and it was great, the hotel has gone completely downhill.

Yes

However it feels like it’s about 3 years late in a renovation. Lighting in room is horrible, all white/bright - paint, wallpaper, carpet, furniture are all worn, wearing, etc. the gym is a tiny closet with very little going for it. Location is great. Price is too high for what it is at the moment. Restaurant is pretty good though for upper level middle eastern food.

Clean and friendly

It was very clean

Great hotel! Love the concept. Bonvoy member. My biggest complaint was the slow service in the restaurant. Also, my dry cleaning was lost - they are still looking for it. Beds were heavenly! Spacious bathroom.

It was within walking distance of shopping and tons of restaurants.

Property was beautiful, but the staff was really rude. Especially the staff at the roof top bar. No one asked if we needed help or anything.

All good

I loved the hotel and the room. super clean and the front desk was so welcoming. I did pay extra for a city view and unfortunately had a huge beam going straight across my window so that was annoying but other than that I would totally stay here again!

I am writing to share my deep disappointment following my recent four-night stay at The Godfrey Hotel. As a property that positions itself as a four-star hotel, my experience fell far short of expectations in several key areas. From the moment I arrived, I encountered significant inconvenience. Upon check-in, valet services were unavailable—no one was present to assist with my bags or take my car. When I asked the front desk about it, I was told they didn’t know where the valet was and that they would not take my keys. The staff was dismissive and advised me to either go upstairs and come back later or wait 15–20 minutes until someone returned. Unfortunately, this was not an isolated incident. Throughout my stay, I consistently experienced the same lack of service and indifference from staff. Each day, I found myself repeatedly going up and down from my room to locate valet service, often waiting excessive amounts of time—on one occasion, nearly 30 minutes—just to drop off my keys. It was extremely frustrating to handle my own luggage and vehicle without any assistance or courtesy typically expected at a hotel of this caliber. Additionally, the cleanliness of the property left much to be desired. When I attempted to get ice, I discovered that the ice machines on my floor were broken. After calling the front desk, I was told I would need to go up or down two floors to find a working one—information that was never communicated upon check-in.

Loved our stay! Nuce, big, clean rooms. Amazing veiws. Close to everything! We walked everywhere

Kgggggh hhgvvv

Tried to go to the rooftop patio after dinner offsite. My daughter was carrying her leftover in case she wanted a late night snack, and we were stopped at the elevator “no food upstairs” we were scolded by security. Turned right around and went up to our room. Odd way to treat paying guests.

Excellent drinks at the bar.

Room was quite large and spacious with nice view of Chicago. Room has a bedside table with a small single drawer and no other drawer storage in the room other than using the wardrobe floor or hanging items up with a few hangers. Lots of plugs and outlets available. Staff are very friendly and helpful. Very walkable area for dining options. Bathroom is spacious but shower pressure was lacking.

Easy stay, needs better on site dinibg but plenty of good walkable places nearby.

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However, we were surprised the room didn't have a microwave, as we stayed 3 nights and this was very inconvenient. Aa for staffing, we asked for an early check in several days ahead of our trip, as we had to be at the Cubs game by 3:30. We were told that the hotel would let us know if we could not have an early check-in for any reason.. but no one actually let us know that this WAS NOT going to happen on that date, so when we arrived , we were disappointed to hear we had no early check in. Had to change and get ready for the game in the lobby! The front desk staff ( lady) was unapologetically rude about this and short with us. The young lady working the evening shift was the only staff we saw in 3 days there that actually put on a smile and made effort to make us feel welcome. The day shift, not at all. Looked like they didn't like their jobs. A bad reflection on such a nice hotel... A smile and effort goes a long way for repeat customers.

Nice hotel and great location. Bed was super hard and the rooms were noisy though.

Clean convenient and comfortable

Didn't use the spa or the lounge. The Mediterranean restaurant was excellent.

Staff was great. The rooftop bar was the best view. Easy walking distance to restaurants and parks.

Great stay

The property was clean but dated. Upgrades are needed. In comparison to other Godfrey locations, it does not uphold the standard.

It was nice, thanks! Noisy on the La Salle side, but earplugs helped.

Yea

The room was very clean, no noise.

Attentive staff, great location

Property is showing it’s age. Gym need a revitalization. Bathroom fixtures were falling out of the walls.

The Godfrey Hotel was very clean and the staff was great. The king suite had plenty of room and was really nice and swanky. The only negative, the rooftop bar was closed for a private event, which obviously had a DJ. We were on the 13th floor and could hear the bass “hitting” until 3 a.m.

You cannot be a hotel and a disco at the same time.

Staff was great, room was a little crusty

The rooms are so worn, it looks like they are not taken care of. Wall paper is peeling furniture looks worn, staff is inconsiderate and the noise from the rooftop is insane. Until the partying stops at 2am, you are not sleeping

Elevator was out most of our stay but it was great overall.

Great place to stay. Very nice and clean. Walking distance to many restaurants and entertainment. Definitely will stay again!

Overall the experience was good. My only complaints are that the pillows were uncomfortable and our shower hardly had any pressure. I also found the staff member we had was not very informative about the amenities soon check in

Great place to stay good vibe and super clean

Room was damaged Dining was excellent Nice decor

Good for one or two nights

Love it

Great hotel

Bartenders were really good at jobs

I liked the clean room, the staff was very welcoming, and i loved the surrounding areas.

I had a wonderful stay at the Godfrey Hotel. My room was beautiful, very comfortable, and spotless. One of the best parts was how quiet it was—I was able to truly relax without any noise disturbances. The only minor issue I noticed was with the elevator, but overall it didn’t take away from the great experience. I’d definitely recommend this hotel and would stay again.

Loved my stay at the Godfrey. The rooftop was amazing! Great ambience, and food. The hotel is centrally located near food, shopping, and entertainment. I would definitely stay here again.

The best experience ever

I dont know i had resurvations and when i flew in and took a taxi to the hotel at 930 pm the front desk told me the was a resorvation but no room so they did not help i left there and walked to two hotels sold out .This was a mess did not get a room until after 12 for triple the money

Excellent location and service

It was our 29th year anniversary weekend so we booked a room at the Godfrey First night went to room it was dirty and not at a standard that a hotel with so many stars should be. Offered me half off the room and to move us the next day. Well the next day at 0500 woke up to our room floor coverwd with water due to a pipe bursting at 0230 there was no water so couldnt shower or use bathroom. We had plans that day the we couldn't do because we aere unable to shower or really clean up. Did not get l a toom until about 3 pm that day so put a hamper on our 29th year anniversary. Did give us vouchers for breakfast for the three days we stayed here and rtook off the first and second night.but charged us for the third which was the most expensive night do to a conference that we were not part of. Feel they could have been more accomdating and done more to show some compassion and value. Communication was very poor and didn't feel that they caeed about what we were there to celebrate and value.

This property apparently had a pipe burst & had to relocate me to another property but even after i dropped my luggage off to store 5 hours before it was time to check in, they still did not call to let me know i was relocated. So i didnt find out until i returned to check in at 4pm. Once i got to the new hotel, they said they had no record of any relocation. It was my worst experience with godfrey and i use them alot. I will never be staying there again.

Amazing outdoor bar on the fourth floor. Good sized toom. Nice part of out town with great restaurants and convenience stores nearby.

Great

Very close to all of the stores and restaurants! The suite was absolutely beautiful and clean. I would definitely stay here again.

Celebrated my birthday at the rooftop and stayed the weekend! It was amazing, staff and service was great!

Great location, comfortable bed, but unfortunately, poor service.

Enjoy the rooftop on level 4. Friendly staff. Room was clean and Bed was comfortable. Would stay again 😊

I came for an overnight stay to attend a concert. The hotel staff were very helpful and I felt safe in the area. I will definitely book this hotel again.

The hotel was lovely, and I enjoyed my stay. The hotel was very clean and quiet which is what I enjoy the most. However, the food at the roof top restaurant was terrible and not worth the price. I got the Godfrey burger, and the meat had a weird after test, the bread was dry, and the steak tacos were dry too. Our waitress was not friendly and seemed like she did not interact my party like the others. The drinks are pretty good but strong. Overall, don’t waste your money there.

Nice stay for 2 nights. Perfect location for getting to the L train and lots of shops and dining within a few minutes. I’m a light sleeper and slept soundly, no noise problems at night. Only complaint is the shower - terrible water pressure and it fluctuated from burning hot to freezing cold every few minutes

Hotel was nice. Only negative thing I would say is the valet needs help. There needs to be another person and they need to be more attentive. We were not welcomed when we got there. We carried our own bags up. Then we waited a very long time for them to bring the car out when we left.

I would stay at the Godfrey again. I felt very comfortable in my room. I did not see any bugs. The room was clean. It has some minor scratches/bruises/bumps on a few surfaces, but for the most part, it suited all of my needs. Drinking water being provided by the front desk was convenient. I was able to store my bags at the desk at check out until my afternoon flight. Walkable neighborhood, short rideshare ride to everywhere I needed. The rooftop restaurant and bar was nice and convenient. No complaints.

Good location and great rooftop

We found FINGER NAILS in our room . Clearly not cleaned, tried to get ahold of the manager 4x - no call back. Disgusting.

Nice property

Very boujee

No amenities in lobby

.

We didn't spend much time in the room. Great location near food and e-bike racks and walkable to the metroline

Great

Good

This was our first time in Chicago and coming from a less populated area, we were unsure about the safety of parking in particular. The parking garage was safe and secure, which put ours minds at ease. The hotel is conveniently located and walkable to most anything you want to see. The room was bigger than I expected and comfortable. Chicago is a beautiful, diverse city and we really enjoyed our trip and stay!

1. Room & Ventilation Issues Upon arrival, I was given a room with no bathroom ventilation. The hallways were extremely muggy with a musty smell. Maintenance came that evening to check, but since it was late, nothing was fixed. The next morning, I was told maintenance would come at 8 a.m., but they never showed. Eventually, I spoke to Shardae, the General Manager, who moved me to a different room. Unfortunately, the new room’s bathroom ventilation was also poor. Bathroom ventilation is not optional—it’s essential. The moisture was overwhelming, and for those with natural curly hair, this environment is far from friendly. 2. Parking Miscommunication & Overcharges The hotel’s website clearly states self-parking is $55 per night, which I was also told at check-in. However, I was charged over $154 for one day. When I asked staff for clarification on Friday night and again on Saturday, they seemed unsure themselves and said they’d “reach out to the manager.” I was then told managers don’t work weekends—highly frustrating when issues arise. To this day, no manager has contacted me. 3. Housekeeping Privacy Violation Housekeeping entered without knocking while I was undressing. The front desk’s only response was “Wow.” I hope this feedback encourages better training, clearer communication, and greater respect for guests’ privacy in the future.

Nice

The rooms were tiny. Picrures are deceiving.

Good property. Clean and well located.

We had a used needle outside of our car that we parked on the street in front of the hotel

Loved the stay

Good location, nice restaurant and bar. Frequent elevator breakdown. Bathroom amenities could be improved.ie: vanity mirror, body lotion etc.

The bigest issue was the terrible bed, felt like I was sleeping on a wood bored and the mattress was too firm. Body felt bad when I woke.

Hotel is normally great but the room lacked basic amenities. I was surprised and disappointed. Also the hotel had elevator issues creating a problem.

Stayed here for four nights! The lobby and rooftop bar are very nice! Drinks at the bar were pricey but very good. Room was a bit outdated and not in “luxury hotel” conditions - bathroom hardware wasn’t fully attached to the wall, wallpaper was peeling/dirty in spots, and we had a bunch of tiny flies in the room. Regardless, hotel staff was very nice.

Moldy bathroom, poor customer service

Very kind staff! Convenient location!

Rooftop bar

Beautiful Hotel with great accommodations and a very friendly staff, in a safe area and the hotel itself felt very secure, highly suggest if in the area and need a safe upper class place to stay.

Not all of the ice makers worked

Very underwhelming hotel stay at the euro stars instead

Room very comfortable. Rooftop dining/bar had a great vibe. Staff friendly. Located close to River Walk.

Restaurant was good..too noisy

The property is located in a very nice area of River North and was nicely decorated. However, did we not receive any VIP or upgrades my simple request for a higher floor was not honored. Overall would stay there again.

We got the deluxe king which includes bathrobes, which we did not receive. We opted for Valey instead of self park and as we were checking out it took at least 45 minutes to get our car. Lobby was very small and not enough room for the amount of people staying.

Room

Great location near a lot like the river walk.

The hotel is nice. I wouldn’t consider it luxury however. Bed is comfortable. Rooms are fairly quiet although if you are staying in the LaSale street side you may hear some traffic noise. The gym is small for this size of a property. The rooftop is great but there is nowhere to layout during the day which is a big letdown. The Greek restaurant on the first floor is very good and the location of the hotel is excellent. Central to the entire city. Also very walkable.

It took FOREVER to get towels brought up. Also, my room door handle had made an indent prior to check in. Also, the cabinets and tv stand where chipped.

There is water under the floor tiles.

Thank you!

The Godfrey is so nice and the rooms are spacious

The rooms and furniture needs an upgrade and parking is not the best but the stay was decent. It’s meant for a younger demographic,,where comfort might not be as important.

I chose this property because I was looking for a spot for a trip with my guy friends that was reasonably priced, was in a good location, had a bar, and a gym. I think the location of the hotel is great and I enjoyed the rooftop bar. However, there were a few things I didnt like about the property. The gym was relatively mediocre. While the room was clean, it had the odor of cleaning products. The room itself was fairly average. One of my friends had an issue with his toilet and I too observed the toilet not having the best flush.

The stay was great. If I had anything to complain about it would be the daily room fee I was charged. All fees should be included in the room charge.

I have stayed here previously without my family….My children loved it. It’s convenient you can walk to the Riverwalk. The staff were amazing. Very accommodating for my daughter who wanted fresh towels daily. I will be back soon and prices were very good compared to Magnificent Mile which is a 5 min drive!

Clean and nice

Helpful staff, nice roof, spacious room.

great experience. my girlfriend and i loved it

Great hotel in a great location. Would definitely stay again

Convenient, clean, easy to get to.

Loved the location! great stay

Seriously seems good. No bull just decent people met a lot of great staff.

Was located in a nice area and well located

It’s a bit far from everything but other than that it was nice and clean. The toilet however didn’t work too great and wouldn’t flush properly.

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I thought the room we stayed in was spacious and relatively modern in aesthetic. I felt staff was satisfactory no one when out of there way to be hospitable. For the price of the hotel little details like the paint in the bathroom coming off ceiling and a bed that was not as firm were little miss.

Please was nice and accommodating. But the cheaper method to park was to use the valet. But during heavy traffic and many people needing to use the service they do not have enough staff to assist the amount of people there. I gave a text “heads up” and even came down later than the heads up and still waiting amount 45 minutes. The one guy was doing his best but there was no way he could help everyone by himself. It caused a slew of issues and delays for our event and caused a lot of unhappiness.

We really enjoyed the beautiful ambiance of the property, especially the rooftop bar at night, which offered a perfect setting to unwind.

First, the room was great. I have no complaints on the room at all! Great view, bed was comfortable, bathroom was clean. For the price of the hotel there was not breakfast included or parking...when booking it said parking available but from someone who isn't from around the area I wasn't informed from the website that it was at least an extra $50 to park in the parking garage for one night. For the price of this hotel it did not accomodate well for guests. Beautiful hotel...but I will not return

Great hotel, walkable location. Would recommend. I didn’t realize there was no pool when booked, otherwise I would have chosen a hotel with a pool otherwise, but outside of them not having a pool, it was great.

Very nice