Clayton Hotel & Members Club - Cherry Creek, Denver

Enjoyed our stay. Beds were very comfortable. Rooms were very clean. Will say that the only negative was a lack of insulation from room to hallway. Could hear other guest when talking in the hall. But that only occurred for about an hour at 10 to 11.

Staff was not helpful and rooms were not cleaned

Great location. Comfortable room w coffee and cold water in lobby. Yoga session in AM was awesome extra.

Good location, really friendly and helpful staff, good food options onsite and nearby.

Great location!

Very good

Good selection of wine and cocktails. Hotel staff was wonderful!

Great ! Everything was great The hotel location staff and food

No desk in room. No chair.

We were very tired from a transatlantic flight when we arrived. We went to the rooftop bar/restaurant for a glass of wine and light dinner. Cole waited on us and he was terrific. He was engaging, proficient and made us feel special. We were returning to Denver after living in Portugal for 2+ years and Cole helped us ease into this transition.

We were very tired from a transatlantic flight when we arrived. We went to the rooftop bar/restaurant for a glass of wine and light dinner. Cole waited on us and he was terrific. He was engaging, proficient and made us feel special. We were returning to Denver after living in Portugal for 2+ years and Cole helped us ease into this transition.

Exceptional

Great hotel, always very accommodating and wonderful dining options.

We enjoyed a very relaxing stay at The Clayton Hotel on our recent trip to Denver, Colorado. From the moment we arrived at the hotel, the valet was prompt and courteous, the front desk was warm and welcoming, our room was sparkling, clean and very comfortable, the restaurant and bar provides excellent food and beverages in a very relaxing yet upscale setting, and the hotel is located in the heart of Cherry Creek North, one of Denver‘s premier areas to stay. We would highly recommend this hotel for visitors to the Mile High City.

The reception staff was great and amazing restaurants in the lobby. We stayed in the presidential suite which was absolutely incredible!

Our stay was great!! We'll be back!

Very good

Vibe was pretentious. Staff was great until I was accosted by a manager, as I was already checked out and leaving the hotel, I ate 3 nights rather than stay at the Clayton. This very young man informed me he did not care. Not sure why he needed to insult someone already checked out. But overall ..hard pass.

This is a beautiful hotel and a great location. The staff seemed friendly, but lacked follow through. The room was disappointing. First the room, it was a spacious room, but only had one window which was facing the interior and blocked by another building so the room got no natural light. There was also not enough light in the room with the lamps on to see in the closet or in the drawers. So every time I went to change clothes or put something away, I had to use my flashlight on my cell phone to even see what I was doing. There were only two small drawers in the corner not enough for a three nights stay. Second, we received no room service on our second day despite asking two times and being promised two times. We were out of the room for about eight hours that day and room service never came.

Clean, comfortable. The shared spaces is where this hotel shines. Some rooms are strangely configured, but the restaurants and club spaces are great.

Very Good Room Accommodations. Great location. Great Olives!!! Staff is a bit too distant and not extremely friendly .

The rioms were clean, very friendly staff and great location!!

We loved this hotel! So many places to walk to. Staff was nice. Room was spacious and clean. We will definitely try to come back.

Beautiful holiday decor. Excellent food and service.

Great location, reception was very friendly. 2nd floor lounge was amazing for coffee the one day I was permitted. Good location for visiting my son at University of Denver. They were hosting what looked like a fabulous Halloween Party, but this meant many amenities were unavailable for 2 of the 3 nights I was there. They tried to move breakfast /coffee /drinks up to the tiny rooftop bar. There was 1 poor waitress up there and she was really trying but menu was limited, the drip coffee was bad , service incredibly slow and everyone was complaining. Everything shut down for 2 full days for this party. I would have stayed elsewhere if I had known this. First night and morning were excellent but I was honestly embarrassed by what I had paid when my husband joined me for the weekend.

Staff was great and location was good but the room was incredibly disappointing. You’d think when you pay over $300 for a room plus $65 for overnight parking that you could score a room with a chair to sit in, maybe a desk and a window that wasn’t blocked by a roof and air conditioning unit.

Excellent

I was on the fifth floor and there was a lot of noise above me on the sixth floor beware of the fifth floor

for the price the hotel needs updating.

Exceptional

for the price the hotel needs updating.

Long time. Limited dining options. Restaurant on 1st floor is crowded different to get into without a reservation and $$$&

The Clayton is must visit if in Cherry Creek, excellent customer service, amazing rooms, and top tier restaurants.

The breakfast was great! The staff went out of their way to get me hot water for my tea! It was so kind! The front desk knew I was dehydrated from travelling and would hand me a new water bottle everytime I went by the desk!! Wow, that was amazing service. The bartender upstairs (at the rooftop) was so attentive. I wanted to watch the World Series and they were extremely accommodating!! Not much....it is a very accommodating destination.

All good

Boutique and quiet

Great

Rooms are tiny

Exceptional

Only had breakfast, it was okay

Valet guys were enthusiastic, responsive and pleasant. The breakfast on the 2nd floor is super confusing... you are not sure which door to go into. It's not like there is a stand with a HAPPY greeter or some directions on how operation/restaurant works. Then, the server behind the first coffee counter spoke so fast I could not understand her. So we went to outdoor patio not understanding that it was counter service. We were waiting for someone to take our order. On another day, the server said she was too busy to bring me coffee. Then, another day there were no cups by the complimentary coffee... I'm thinking... this changes every day I guess. I asked the lackluster/unenthusiastic guy if I could have cups and he slapped them onto the counter like there was a charge for them and it was a big deal to get them. Regarding the hotel reception desk... we extended our stay for one night. The guy did not re-key our keys. After a day in Denver, we went up to our room and could not get in. We had to go back down to get a new key. Attention to detail is something we look for in a hotel and this did not win us over.

Valet guys were enthusiastic, responsive and pleasant. The breakfast on the 2nd floor is super confusing... you are not sure which door to go into. It's not like there is a stand with a HAPPY greeter or some directions on how operation/restaurant works. Then, the server behind the first coffee counter spoke so fast I could not understand her. So we went to outdoor patio not understanding that it was counter service. We were waiting for someone to take our order. On another day, the server said she was too busy to bring me coffee. Then, another day there were no cups by the complimentary coffee... I'm thinking... this changes every day I guess. I asked the lackluster/unenthusiastic guy if I could have cups and he slapped them onto the counter like there was a charge for them and it was a big deal to get them. Regarding the hotel reception desk... we extended our stay for one night. The guy did not re-key our keys. After a day in Denver, we went up to our room and could not get in. We had to go back down to get a new key. Attention to detail is something we look for in a hotel and this did not win us over.

Very nice hotel

The convenience.

Pretty much everything There are no drawers or shelves in the bathroom for your toiletries.

Pretty much everything There are no drawers or shelves in the bathroom for your toiletries.

Exceptional

One of my favorite properties

Superb

Great hotel

Excellent in every way possible.

Exceptional

Exceptional

Great stay

Chu

Beautiful, well kept contemporary hotel in great location in Cherry Creek. Fantastic food. Fun rooftop bar and restaurant. Big, clean rooms. Highly recommend! No hot tub.

delisous

Great place to stay. Will stay there again for sure.

Great place to stay with a definite vibe of the surrounding area. Great food options and friendly staff.

The location was great for my trip. The valet parking was $62 which was ridiculous. Also, the room did not have but 1 mirror above the sink. No full length one and no make up mirror. The bathroom had all of these bars in weird spots like behind the toilet!

Clean, convenient great food!!!!!

It was a really nice hotel, the rooms are small but well appointed. Check in left something to be desired, and getting help in the bar took longer than you’d expect. But overall it was nice! We enjoyed our time here, the spaces are beautiful, and it’s quiet! Would definitely stay here again

Stayed here multiple times - my go to for whenever I’m in Denver! Can’t go wrong!!

Don’t like the room view. The bathroom door opens surprisingly. I like the interior design in most of the public places .

Clayton Hotel is in a lovely area in Cherry Creek. It is a small, hip, boutique hotel in a great area. Staff was friendly and our room was clean.

Lovely hotel, great staff. Great gym, comfortable beds, clean room. Location, location, location!

The cabinet door covering the fridge felt like it would snap off every time I opened the fridge. The shower door was sticky and noisy when I opened and closed it. It felt like it would break off. There was a lot of alcohol in the room when I arrived. I wish I had been warned so I could have it removed prior to arrival. MOST IMPORTANT: THE ROOMS ARE NOT SOUNDPROOFED despite what the Orbitz description states. My room was over an alley and the garbage truck noise was incredible. I was also awakened by slamming doors and conversations in the hallway. I picked this hotel specifically because they said their rooms are soundproofed so I was pretty upset. It is just a typical hotel noise-wise.

Love it

Very comfortable and accommodating. Staff so helpful. Loved the Vibe on the 2nd floor....The Jeopardy night was a blast!....we reluctantly went, so it was a surprise.Loved how close you were to the big mall and great shopping. I bought a cute beanie for my daughter...love the design.

Our daughter was having a baby at Anschutz, so we wanted to be close to the hospital. It all worked out perfectly. Nothing

Great location

Very convenient

Great

Love the Clayton! It is time for them to get new mattresses though. Could feel the springs which made for an uncomfy nights sleep and I’m not a big person so would be way worse for them. The edges of the mattresses completely cave in. The shower is great - awesome pressure. Starting to see some wear and tear in the rooms - chipped paint, sink not draining. As always, the service was excellent by both front desk and valet!

Great hotel

The Clayton is comfortable, perfectly located and has guest experience top of mind Nothing

Would not go back.

lovely hotel and area ...quiet at Xmas time

Amazing and friendly customer service on all fronts. And the location of course is one of the best in the city… walking distance to many fun shops and restaurants and easy access to everything else

Nice place and service

Room was less than adequate. Not all personnel items were in room. Old dirty looking black small refrigerator stuck in room. Disappointed in my stay as compared to my stay 2 months ago. I have concerns that I definitely may not stay in the hotel when I must come back up to Denver for my medical appointments at the National Jewish Health Center.

Always a great place to stay. Location for our needs was perfect.

Love the Clayton. Will return!

The location is perfect—close to major attractions, restaurants, and shops, making it easy to explore the area. The hotel’s breakfast was also a highlight, offering a wide variety of fresh and delicious options to start the day. What stood out the most was the attention to detail and the excellent customer service. Every member of the staff went above and beyond to ensure I had a great experience. I highly recommend this hotel and will definitely be returning on my next trip

Perfection

Smallest room ever stayed in for 400 …. Not supplied … old and worn

Very modern, chic hotel in the heart of cherry creek. Would stay again in a heartbeat. Nothing

Great hotel and amenities!

The 2nd Floor membership club was unique

Room was large and comfortable. No overhead lighting made the room feel dark

Loud noise from a restaurant close to the hotel. A lot of money for 1 night.

Good location, great community spaces to work, great deck

Very nice hotel. Extremely quiet! Good amenities. Would stay again.

Beautiful property…great design!

Great stay in Cherry Creek!

Service so so

Lovely one day stay!

Bed was a slab of concrete and the pillows where the tallest pillows I’ve ever seen. Your neck is cranked to a 45 degree angle. Didn’t sleep at all. Otherwise it’s a cute hotel.

There was a broken toilet paper holder in the bathroom and they assured us that it would be fixed and it was not. The pictures of the hotel are much nicer than the actual hotel.

Absolutely wonderful. Professional, polished and polite. They went the extra yard in any way.

Club facilities, co-working space. Beautiful pool area. Staff was really helpful, even sending a valet to my parked car to retrieve my AirPods (yay service!) Bar and dining areas really very nice. Bedroom has no workspace or a drawer, or a blow dryer (until I called). So not suitable for more than 1-2 nights, but fine for a short stay. For the room rate, you would expect all of the above without wondering about it.

We were pleasantly surprised by the size of our room. The A/C worked well and the staff were super friendly. The bathroom lighting was a little dim but other than that a very nice room in a great location.

Very overated hotel. I will be writing a letter to corporate. The men that work there were very rude to us especially in the roof restaurant. Bed very uncomfortable and the fact that you can hear all on roof in suite is mind blowing

Great location and nice staff. Our room was very dark. There was no lights near the closet, at the desk, and dim in Bathroom.

Highly recommend!

Individual rooms not that great.

Lovely and comfortable hotel!

Fabulous.

Food and service at the hotel was very nice. I thought we would have a lovely pool experience but it was very tiny and crowded. Hotel amenities and location was excellent to walk around in Cherry Creek.

Great

Awesome

👍

Location - although music until 2 am Saturday night from bar next door. Messed up our booking -we’d booked a room with two queens. When we checked in they gave us a king, saying they’d made a mistake with the booking. We’d have appreciated being notified before hand. We were also charged over $200 for a rooftop dinner that we did not have.

Everything! The staff, the room, Nothing

Front desk was very helpful and friendly. It was our first time at the hotel. We will be returning.

Our first time here and we will be back! Staff was SO friendly and helpful!

Perfect spot in Cherry Creek! Love this hotel and all it offers. Clean, comfortable and fabulous.

The staff was so helpful with all of our needs.

We love this hotel, mostly for the diversity of its staff. Everyone is friendly and helpful and we felt very comfortable. Having access to the member's rooftop bar and breakfast area are also a plus. We stay here whatever chance we get.

I highly recommend this hotel. I will definitely come back.

The staff were helpful, friendly and knowledgeable. The rooftop area and 2nd floor restaurant were very nice. This hotel was very relaxing. The room was comfortable with nice bedding and towels. I would definitely stay there again when I’m in Denver. A shout out to Lilith (at the front desk) who assisted us with places to eat and was accommodating to our needs.

Wonderful stay! Great room, great club, good area with a very friendly staff.

The staff was extremely friendly and accommodating. I was very impressed by the manner in which I was greeted with a “hello” or a “good morning” from every staff member. I’d also like to give a special shout out to Frankie who gave great, relaxed service along with good conversation. Looking forward to staying here again!

Excellent full service hotel with solid restaurants, nice gym, and great location in Cherry Creek Nothing.

Every thing staff wonderful

Great location, beautiful hotel, great food, and comfortable bed. Many thanks to Charlie at the front desk who got me into a room even though my hotels.com booking was not forwarded to the hotel - something certainly beyond the hotel’s control. I would definitely return.

It’s got a fantastic vibe, great amenities and location in Cherry Creek.

Third time staying at the Clayton and it’s fantastic! Great spot in the heart of Cherry Creek.

Almost perfect stay. My room (305) had a view of a wall. A higher floor room with some light would have been preferred but the hotel was booked solid.

The decor and amenities were great! Charlie was a super star! Provide A+ service to my wife and I during our stay. There was a mix up with my original booking of a King Deluxe room. Upon arrival we were told that there were issues with that room’s booking that night so we were provided a two queen bedroom. However the next morning the staff upgraded us to the junior suite with no additional charges. They took great care of the situation

Nice room and property

The Clayton is a unique and beautiful space to getaway. It’s also a members club so people are there to work as well. Each area is well appointed. The rooms are spacious, tasteful and comfortable. Since it was rather cool we did not explore the pool. But the gym on the ground floor has everything you could need! An added perk is a token for a coffee, pastry and alcoholic beverage. There’s plenty to see and do very close by. It’s a little on the pricey side but totally a treat as we celebrated my daughter’s birthday with a mom/daughter fall break!

The only place I’m ever staying in Denver again. Enjoyed everything about it!

Lighting is good but natural light limited.

We have never stayed in a "Member Club" hotel and enjoyed being an honorary member during our stay, using the rooftop dining, coffee & pastries, and fitness room. The only reason I didn't give it a full 5 stars is that parking was either a couple of blocks away or valet each day.

Didn’t like the bedroom set up with a sink in the entrance and no privacy from bedroom to bathroom Friendly staff

Great hotel and incredible staff. This is my second time staying and always impressed with the hotel.

Ty

This hotel is nestled in the sophisticated neighborhood of cherry creek. The property is stunning. Each floor is artfully curated. The staff is personal and professional at every interaction. The rooms were spacious and incredibly quiet. We didn’t need to Uber anywhere as every type of high scale cuisine was within walking distance. This is our new go to hotel when in Denver.

We absolutely adored staying at this hotel. Everyone was fantastic

Great members' club hotel. Nice breakfast options, lounge is a great place to hang out. Upstairs pool is quite small as is the bar area off the pool. Basic rooms are also strangely configured, you walk in the door into your bathroom! Beds are good, hotel is in great condition. We'll likely stay there every time we visit Denver.

Very small king room. No chairs, no desk. Entered through the bathroom and no bath door.

Pool area is too small and difficult to get lounge chairs.

The hotel was great, service was fine the issue was with cleanliness. We had a half used water bottle and dried urine and other substances on the toilet seat.

When we arrived for check in, we were told that we had a Studio King. This was not the room described and any of the emails or on the phone. The room was small and extremely dark. There was a tiny corner in an alcove of the room and no lighting anywhere near the closet. We had to request towels. There was a single robe in the room for the two of us.The shower was narrow and difficult to control. We asked about changing to a different room and were told that we could swap the following day but that the room would be smaller. What was worse was the lack of concern of the entire staff. When we arrived, there were 4 workers standing outside of the hotel in uniforms. Nobody welcomed us or asked if we needed help with our bags. This is the 5th hotel that I have stayed in within a 4 block radius. I will never book the Clayton again.

My stay was from June 13-15, 2023. Check-in was seamless, quick and easy. The amenities were scarce in that none of the essentials were replenished daily. My robe was not returned after the first night and receiving additional linens had to be requested. The gratuity "chips" provided were greeted by the staff on level 2 as a "bother" and were grudgingly delivered.

Great location, hotel has excellent common areas on second floor, small rooms, frayed towels, ok staff, poor value for cost, no explanation for $35 per day destination fee

I asked for a quiet room at check-in. Instead, they put me at the front of the hotel. I was up until almost 1 AM on a Thursday due to the noise of people leaving bars and restaurants and music playing. I was then woken up by the trash collection before 7 AM. When I told this to the gentleman at checkout, he stared blankly at me and asked what I wanted him to do. The staff is very inexperienced and not trained to handle a luxury environment. Be very specific about noise levels at check in if you are sensitive to sound.

I thought this hotel was pretty overpriced - our king bed room was really small and by the time the resort fee (& its assorted taxes) was added on it worked out to be quite pricey. (We were busy while we were there so could not use the members’ facilities). On a positive side - beds were ultra comfortable and valet staff very personable and helpful.

Would definitely go back.

It’s a darling hotel & the front desk staff was wonderful. We were in a 5th floor corner room & it was just super loud above us. The restaurant or club or something is on 6, and it sounded like people were moving furniture all day & night, until about 10:30pm. Our room was cute, but the toilet paper holder was falling off the wall & the lightbulb on the full length mirror in the bedroom was burned out. For what we paid a night I would just expect little things like that to be fixed & not have it be so loud all day/night upstairs.