Comfort Inn & Suites Nashville Franklin Cool Springs
About Comfort Inn & Suites Nashville Franklin Cool Springs
Located in Franklin, Comfort Inn & Suites Nashville Franklin Cool Springs offers an indoor swimming pool and fitness center. With free WiFi, this hotel offers a 24-hour front desk and luggage storage space. All rooms are equipped with a flat-screen TV. Guest rooms at the hotel are fitted with a microwave and refrigerator. The private bathroom is fitted with a bath or shower, free toiletries and a hair dryer. All units feature a desk. Comfort Inn & Suites Nashville Franklin Cool Springs offers a continental breakfast. There is laundry facilities and vending machines on site. Nashville is 15 mi from the accommodations, while Murfreesboro is 25 mi away. The nearest airport is Nashville International Airport, 15 mi fromComfort Inn & Suites Nashville Franklin Cool Springs.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Full kitchen / kitchenette
- In-room refrigerator
- In-room microwave
- Pool
- Spa / sauna
- Family friendly
- Wheelchair accessible
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
The hotel generally received positive reviews for its cleanliness, comfortable beds, and friendly staff. The location was also praised for being close to shopping and dining options. However, some guests had issues with the breakfast offerings and the noise from neighboring businesses.
- Cleanliness
- Comfortable beds
- Breakfast offerings
- Noise from neighboring businesses
- 4/5
Other than that, the hotel was nice.
- 3/5
Place was clean. Breakfast area was clean. The room smelled very musty. FYI there is a harley davidson dealership next door and if they are having an event its loud!!!
- 4.5/5
Most everything If I had to complain about anything, it would be that the room we stayed in, did not have enough bathroom counter space…very inconvenient for most…other than that, it was great !
- 4.5/5
Superb
- 5/5
Exceptional
- 5/5
The Comfort Inn was nestled in a great quiet area with easy access to I65. The bed was comfortable. Walked across the street to a great restaurant. Then drove a quarter mile to the Galleria mall for some walking/shopping. Would stay again.
- 5/5
Exceptional
- 5/5
Great shower. Lots of hot water and good water pressure.
- 4.5/5
Room was clean. Is was nice to have a night light Fresh towels everyday would have been nice
- 5/5
There are plenty of plugs available in the room but not one USB outlet to charge phones etc
- 5/5
Clean, great location. Price was a little on the high side. $26 in taxes?!
- 5/5
Well managed hotel with a nice pool and good breakfast. Very clean room and easy check-in .
- 5/5
Great location, nice room with mini fridge and microwave. Breakfast finished early on last day of stay so get there early if you want breakfast!
- 5/5
How convenient it was to shopping and eating Na
- 5/5
Clean, safe, comfortable, quiet, 4th floor allowed us to get some steps in (literally, yeah!)
- 5/5
Exceptional
- 4.5/5
Superb
- 5/5
Appears to have been remodeled recently. In excellent condition. Well maintained. Clean. Area is quiet. Many, many places to eat.
- 4/5
Location and comfort Check in staff was short with us.
- 5/5
Quite
- 2.5/5
That it was close to a lot of things to do The staff and the smell of our room and the facilities
- 5/5
Great stay
- 4.5/5
Also liked that there were charging ports on each side of the king size bed for your electronics. There was a bright street light glaring into our room at night and there was no way to block it out with the partial drapes on each side of the window since they were not movable.
- 4.5/5
Beds were comfortable, clean rooms, quiet area, restaurants and stores nearby, breakfast included (eggs, biscuits, pork sausage, yogurt, instant oatmeal, cereals, waffles, apples, milk, coffee, tea, juice), fair room price, friendly staff Also liked that there were charging ports on each side of the king size bed for your electronics. There was a bright street light glaring into our room at night and there was no way to block it out with the partial drapes on each side of the window since they were not movable.
- 3/5
Breakfast was blah and bland, but nice to have something to choose. Front desk was super nice.
- 5/5
Exceptional
- 5/5
Excellent location. Staff was very friendly and the facility was very clean. Price was excellent. Easy to get to.
- 5/5
Excellent location. Staff was very friendly and the facility was very clean. Price was excellent. Easy to get to.
- 5/5
Stayed here for a convention down the way. Cean and comfortable; just what we needed. Front staff was not very welcoming or friendly.
- 5/5
Very conveniently located.
- 4.5/5
Location—within walking distance to many outlets. Not a major issue, but the room could have used better lighting at entry.
- 4.5/5
Not a major issue, but the room could have used better lighting at entry.
- 5/5
nothing
- 5/5
the room was clean and neat as was the lobby and breakfast area. nothing
- 4/5
My daughter had an appointment in the area so we decided to go up the night before. We loved the indoor pool and the breakfast was amazing!! The rooms were really good. The only thing I didn't like is that most of their rooms are adjoining rooms. Since it was only me and my daughter it made me a little uneasy, but nobody bothered us.
- 5/5
The staff was nice and the breakfast was very good!
- 3/5
Breakfast was virtually inedible…and the bed was like a rock!
- 3/5
Easy check in and good room set up Breakfast was virtually inedible…and the bed was like a rock!
- 5/5
Our room was very clean and the staff was friendly. The breakfast was basic but good. The hotel was close and very accessible to the places we were visiting. We will stay there again.
- 5/5
Quiet comfortable clean felt safe staff friendly Breakfast could be better but it was ok
- 5/5
Quiet comfortable clean felt safe staff friendly Breakfast could be better but it was ok
- 3.5/5
Affordable for what we needed - just traveling through. Kids enjoyed swimming, beds were comfortable. Breakfast was OK Really needed to do laundry while we were stopped here - spent $6 on the dryer, only to found out that it had no heat. Let the front desk know and he simply said there wasn’t anything he could do. Later, we discovered, that there was a dryer on-site for housekeeping that he could have maybe (?) offered - just so our clothes didn’t have to travel 5 hours home with us, still wet. This employee wasn’t easy to be found most of the time - and was always away from the front desk. Another guest showed frustration with this as well…
- 3.5/5
Affordable for what we needed - just traveling through. Kids enjoyed swimming, beds were comfortable. Breakfast was OK Really needed to do laundry while we were stopped here - spent $6 on the dryer, only to found out that it had no heat. Let the front desk know and he simply said there wasn’t anything he could do. Later, we discovered, that there was a dryer on-site for housekeeping that he could have maybe (?) offered - just so our clothes didn’t have to travel 5 hours home with us, still wet. This employee wasn’t easy to be found most of the time - and was always away from the front desk. Another guest showed frustration with this as well…
- 4.5/5
Superb
- 1/5
The rooms are decent and clean. The breakfast is okay. It's mostly powdered eggs and fake meat. The staff were very nice and kind. This hotel is located right next to a Harley Davidson motorcycle shop. If you need to nap or rest in the middle of the day, forget it. They rev up the motors non stop. We got in late one night and wanted to sleep the next day for a very long trip ahead. That did not work, if you are on that front side you hear the motors idling or backfiring over and over again.
- 1/5
The rooms are decent and clean. The breakfast is okay. It's mostly powdered eggs and fake meat. The staff were very nice and kind. This hotel is located right next to a Harley Davidson motorcycle shop. If you need to nap or rest in the middle of the day, forget it. They rev up the motors non stop. We got in late one night and wanted to sleep the next day for a very long trip ahead. That did not work, if you are on that front side you hear the motors idling or backfiring over and over again.
- 5/5
Booking this hotel if you are traveling to Nashville.
- 4.5/5
The room was very comfortable. You didn’t have a variety of muffins. You only had blueberry muffins.
- 4.5/5
The room was very comfortable. You didn’t have a variety of muffins. You only had blueberry muffins.
- 4.5/5
Comfortable bed, clean room and hotel. The area traffic to get to the property was awful. But once there it was quiet.
- 4.5/5
Comfortable bed, clean room and hotel. The area traffic to get to the property was awful. But once there it was quiet.
- 2.5/5
Not a lot of healthy breakfast option. Maybe more fresh fruit.
- 4/5
I didn’t request quiet room unless booking did We leave before breakfast. It would be nice to have done grab and go available
- 4/5
We leave before breakfast. It would be nice to have done grab and go available
- 4.5/5
Superb
- 2.5/5
Convenient location. Quiet. Not a lot of healthy breakfast option. Maybe more fresh fruit.
- 5/5
Very clean
- 5/5
Decent options for breakfast. Waffles, eggs, sausage. Shopping is all very close. Staff was very warm and friendly. Room was clean. Some minor issues that some folks would complain about but overall it is a nice clean place to stay. I would definitely stay again!
- 3/5
handicapped room was not very well done
- 4/5
Room seemed very clean. Breakfast bar was a little limited but good enough for us (eggs, biscuits, waffles, yogurt, bagels, toast, coffee, juice). We were only there for 1 night. Bathroom floor was a little dusty but bathroom was otherwise very clean.
- 4/5
Room seemed very clean. Breakfast bar was a little limited but good enough for us (eggs, biscuits, waffles, yogurt, bagels, toast, coffee, juice). We were only there for 1 night. Bathroom floor was a little dusty but bathroom was otherwise very clean.
- 2.5/5
Passable
- 3/5
TV programs need to be better, better selections. Breakfast was terrible. Would never eat there again!
- 4/5
Close to dining and the mall. Stayed one night. Would stay again
- 4.5/5
The bed The breakfast was skimpy and cheap looking
- 4.5/5
The bed The breakfast was skimpy and cheap looking
- 3/5
It’s a place to stay but not ideal. It’s clean “enough” but definitely needs updating and the staff could use some lessons in welcoming with a smile and good service. I won’t stay here again it was just what I had option of in the area.
- 4/5
Breakfast can be better.
- 4.5/5
Superb
- 4/5
Room was big and location is great Breakfast can be better.
- 5/5
Traveling for business, this room checked all the boxes! It’s clean, convienent, and comfortable. Will stay here again!
- 5/5
Exceptional
- 5/5
Exceptional
- 2/5
We stayed here back in November. The beds were like clouds with soft mattresses and fluffy comforters. Price was ok for 2 nights at $330. So we booked another 2 nights. We work the local flea market 4 times a year. Fast forward to April 2026 beds hard as rocks, comforters heavy and stiff, bathroom was fitted with the wrong shower curtain so taking a shower left the floor drenched, I almost fell getting out, plus they charged me $100 more than our last stay. We wont be back!!!! And i doubt I'll use Expedia again either!!!!
- 3/5
Rooms was clean, breakfast was not good at all
- 4/5
Very good
- 5/5
Very clean. Good breakfast.
- 5/5
Restaurants and shopping within walking distance
- 5/5
Clwan room. Kind people
- 5/5
Clean hotel and room, staff professional. Breakfast is not superior but its just your basic breakfast.
- 4.5/5
Convenient and comfortable experience
- 4.5/5
Convenient and comfortable experience
- 2/5
The mall is directly behind the hotel. Plenty of food around. Did not like how the staff treat that my elderly parents as they were waiting for their ride. They're in their mid 70s so they were not walking around much but they told me they felt unwanted and uncomfortable how the south treating them. Breakfast was very mediocre.
- 3.5/5
Good
- 5/5
Exceptional
- 2/5
The pillows could use replaced they were small and not very good and the bed wasn’t very comfortable. The hotel itself was clean and they had a good breakfast. Ok for the price we pad .
- 5/5
Clerk was friendly. Eggs were better than some. Front desk Clerk was nice and friendly. Not enough soap in room.
- 1.5/5
location, rooms, where nice. It was loud because of the Harley dealership next door. The pool had to much chemical ruining my kids shirt and shorts, when he got out the pool they where faded. The worse part was they was pressuring me to get the room before 11:00. I was out by 11:03!
- 4/5
The hotel is well positioned, well maintained, and well staffed. The indoor pool was excellent compared to some other places we have stayed. Our only complaint would be the quality of the hot food available at the free breakfast. There was a sweet lady tending to the area so well but the breakfast meats were clearly low quality microwave options.
- 1/5
Yes
- 5/5
Our room was very clean. Bed was clean & very comfortable.
- 5/5
Pool open til 11:00pm. Very accommodating staff. Very clean. Solid complimentary breakfast
- 4/5
Nice place, with good breakfast, would stay here again!
- 3/5
Couldn’t stay for breakfast needed a o leave a 5:00 the carpet was dirty stops on it th bed was hard not worth $125
- 3.5/5
Very basic, not many options. Some kind of long ham slices looked bad and tasted awful. Lukewarm. Room was on the small side, especially the bathroom. Sink was tall snd toilet like sitting in a hole! Didn’t like the bathroom.
- 3/5
It was convenient to the highway. Nothing in particular, not homey presentation
- 4/5
A nice variety for both children & adults. Staff was very attentive & kept refilling the food & dining utensils. Just personal preference but I prefer crispy bacon.
- 5/5
Very nice
- 3.5/5
Location That there was no privacy- the blinds did not close and the light from the parking was so bright. It was hard to fall asleep. The breakfast wasn’t all that great. It was very basic and no options for allergies.
- 5/5
Clean, affordable with friendly staff
- 5/5
We loved the indoor pool and it is a great location!!!! The staff was friendly we had a great stay!!!! The bed wasn’t bad but it wasn’t good either. And just bring your own pillows cause these were the lumpiest pillows ever.
- 4/5
It is nice clean and safe. Staff was kind and helpful. Convenient to the mall and plenty of food and shopping. Very busy area. You can walk to the mall and several restaurants near the property.
- 5/5
Na
- 4/5
Rooms were clean and staff were friendly. You can tell building was dated. Breakfast was nothing to b excited about.
- 4/5
Very clean. Super friendly staff during unusual ice storm
- 5/5
Great place, great stay, will stay there again.
- 5/5
Clean rooms and friendly staff.
- 5/5
The room was comfortable and clean and quiet. The staff was courteous and friendly. Check in was easy. I would stay at Comfort Inn again.
- 4/5
Room was good, clean.
- 5/5
Room was very clean and staff was polite.
- 5/5
2nd time staying here. Great price. Room was comfortable, clean, and we felt safe.
- 4/5
Amenities, first floor room, close to laundry room, and close to outside door and parking.
- 4/5
Nobody at the front desk upon check out. Nobody. Stay was good overall though.
- 5/5
The room was spotless and had a fresh smell. The sausage on the breakfast bar was rubbery though. Maybe look into a different brand one thats not so cheap
- 4/5
Front desk staff very courteous and helpful. Rooms very nice, hotel and surrounding area very tidy.
- 4/5
Clean room and lobby
- 4/5
The room was clean, bed comfortable. Heating system great! Only downfalls: very low toilet and breakfast buffet was too crowded w tables. Thank you very much!!
- 4/5
Room was clean and well-supplied. Breakfast was adequate
- 5/5
The room was spotless and staff were kind and accommodating. After 3 days without power and 2 without water, it was wonderful to get warm, have a hot shower and a night of peaceful rest. Hot breakfast was very welcome as well. Thank you, Comfort Inn!
- 3/5
Room was nice, shower did not work
- 1/5
I was not able to stay due to the expected weather and was not able to cancel. While I know that I didn’t have insurance, this was an act of God therefore being out of my control. When I went to cancel, Expedia’s virtual assistant told me that no refund or help was available. That is extremely disappointing under these circumstances. It does make me not want to book with Expedia in the future.
- 4/5
Staff was really nice but shower didn’t work.
- 5/5
Literally the perfect location to everything. We came down for a volleyball tournament and it was only a 6 minute drive from the hotel. Overall, I enjoyed the stay and was happy I could sleep in
- 4/5
The breakfast could be a little less bland. No sauces nor real butter.
- 5/5
Spotless and convenient
- 5/5
It was very clean, and the room and bed were very nice and comfortable.
- 4/5
Room was clean. The thing that impressed me most was the attention to details that most hotels don’t think about. Number one, water pressure. I have long thick hair and never wash it at hotels bc the puny
- 5/5
We Had an excellent Experience here! So convenient to the Cool Spring Mall! We walk there 7 times during our 2 day stay! Great Restaurant and stores! We will definitely stay here again for our next Cheer Comp in the spring! The staff was very nice! And the rooms were very clean and the beds were comfortable!
- 5/5
The location is ideal and breakfast is Excellent!
- 2/5
Lighting in room was dim. Had to remove lamp shades to read. Bar in bathroom meant to stabilize entry/exit from tub/shower located next to toilet thus inadequate room to use it for its intended purpose. Breakfast area very very crowded. Poorly planned. Shower head also loose making it hard to adjust shower head. Also tv should be in front of the sofa so not watching it at an angle
- 5/5
Clean, comfortable
- 5/5
The eggs were soupy. The coffee was undrinkable.
- 3/5
Had to wait for someone to show up to the desk for check-in; far longer than expected. He was elsewhere in the building, but very nice when he did arrive.
- 5/5
Excellent room and friendly staff
- 5/5
The room was clean & the breakfast was very nice.
- 5/5
Wondering
- 2/5
Overall great. Breakfast was poor. Cool coffee. Food so-so. Room was very good. Quiet,clean,comfortable
- 5/5
Clean room
- 5/5
Clean room and very spacious. Water pressure in shower was excellent! Conveniently located with plenty of dining and shopping options. Will stay again!!
- 5/5
Decent basic hotel. Room had mini fridge and microwave, pull out and king bed. Clean, no mold or weird smells. Staff was friendly and accommodating.
- 5/5
Very clean - good breakfast. Great service! Right next to the shopping mall.
- 5/5
Everything looked well maintained and all including room was very nice. A very large 2 room accomodations, with sitting room/ extra sleeping area with TV along with one also in bedroom area. Small Frig and microwave and large clean bathroom. Heated Pool, exercise room, media room. Breakfast included. Plan on staying again with rates thru Expedia. I could have stayed at a hotel with less benefits at the same price but happy I stayed here. Also very quite and very close to Restaurants and Franklin Malls and Historical Sites.
- 1/5
Sausages were very greasy from continually being reheated! Harley Davidson shop all day long very noisy!! Had to leave 2 days early of our booked 4 day vac because we both contracted the flu and had to go to the ER ! They told us to go home ASAP to recover! Can we get reembursed for 1 or two of those days??? Thank you Donald Jarke Kokomo Indiana 765-438-6930
- 3/5
This is a very noisy location! Motorcycle shop next door, housekeeping came knocking at 9 am, and people waking up and down hallway could be heard easily. The beds were hard as rocks. Not a huge deal breaker, but late check in and receiving our Choice Privileges water and snack would have been nice. Mark was just ready to go back to the back room and resume his phone activities !
- 1/5
No hot water
- 4/5
Nice 1 night stay
- 4/5
Mark at the front desk was spectacularly helpful and friendly!
- 5/5
Yes it was, but couldn’t find toilet paper at first but we found it
- 5/5
Room is clean. Check in was fast
- 5/5
Clean room, staff was friendly, gym was adequate, food prices were good and pool was nice and warm for winter.
- 3/5
Everything was great except the hardly Davidson shop next door. Very noisy
- 5/5
Nice room, clean and spacious, quick check- in
- 5/5
Clean & Comfortable
- 4/5
Breakfast wasn't that great but is was just okay.
- 4/5
Ease of checkin
- 3/5
Customer service, both desk clerks were never up in the front. They were always in the back and you had to almost scream to let them know you needed something, when they did come out you could tell they were sleeping back there.
- 4/5
All motels should but 4 towels in a room with two people booked in the room. I have been staying at the motel several times. It could us a little update. It is clean, just needs to be updated a little.
- 1/5
Fleas!!
- 5/5
Room was clean and comfortable
- 5/5
Very clean with friendly staff. Quiet as well.
- 4/5
Good value for your money. Quiet hotel.
- 4/5
Very clean and lots of things to do right there by hotel which was convenient
- 3/5
The bed was way too firm for us and woke up sore. Otherwise all was as expected. Facility was clean and staff was friendly and accommodating. Not sure I would stay again bast on the uncomfortable bed.
- 4/5
Clean room.
- 5/5
Yes and they were very courteous!
- 5/5
Clean rooms and close to places to eat.
- 5/5
Everything was excellent.
- 4/5
One of the quietest hotels I’ve ever stayed in . Only heard the doors (barely) of nearby rooms . Clean . Brkt was good . Afternoon guy at desk super friendly and helpful . However, NOBODY even looked at me or spoke to me in the morning and I saw 3 staff members .
- 3/5
The room was in good condition and clean but the bed a pillows were terrible.
- 5/5
Great stay, nice friendly young man at front desk,room was super clean,bed was really comfy
- 5/5
Spacious, comfortable room. Very clean, quiet, and well-appointed.
- 2/5
Right next to the mall and restaurants near by. Down side the beds are rock hard and pillows are the size of couch pillow.
- 5/5
Limpio buena atencion
- 5/5
Always stay there when I go to Nashville.
- 3/5
Right next to the mall. The breakfast during the week was fruit, yogurt and bagels. No hot food. Will not clean your room unless you ask. The tv cannot connect to streaming, has limited channels and no guide. You also have to log in to WiFi daily. The first night I arrived the front door was locked and no one at front desk. I had to wait outside until employee returned to open door. No number or anything to call to open. It was before 8 pm.
- 4/5
Ok
- 5/5
Friendly staff, clean room, comfortable bed, quiet. Convenient location. Would stay again!
- 5/5
The staff were great friendly. Room was nice and clean. Everything working. Breakfast was okay. Hotel nicely located near shopping, restaurants and the freeway. Nice stay, plan to come back.
- 4/5
Door closed on person with me. Her hand was hurt. You have a sign that door can close quickly. You know it is dangerous., She has back problems. I have a walker.
- 5/5
No complaints. Everything was clean. Staff was friendly and breakfast was simple but good.
- 4/5
The staff was friendly and helpful. The room was very clean. I would stay here again.
- 5/5
Rooms were comfortable, good location & breakfast was good
- 3/5
Clean place to stay for price.
- 4/5
The mall was really neat. Lots of shops nearby. Only complaint was the Harley Davidson lot right next door. If you want to sleep in a little, you can’t past 730/8 am. They start revving the engines up. Other than that it’s a nice hotel
- 5/5
Quiet. Very clean room. Good continental breakfast.
- 3/5
men sitting on curb around doors at hotel eating and smoking. clean room
- 2/5
And square. Harley dealership next door starts up bikes early in the morning. Breakfast was yuck, salty eggs and cold junk
- 5/5
Located near a mall and grocery store.
- 5/5
Obviously been renovated, sadly our view is the HVAC system. Great hot shower with good pressure.
- 5/5
Yes, very convenient location
- 5/5
Parking sucks
- 4/5
Yes
- 1/5
Never again! We usually stay at Marriott properties but decided to deviate due to reviews / cost. You know the old saying you get what you pay for! Upon arrival at 10:30pm there was a man lurking in the back corner hiding behind a UHaul and other cars. We alerted the front desk, they totally dismissed our concerns and said they would take care of it. We later went to check on our vehicle and the man was as still out there and hid when he noticed my husband was with me. The hotel itself is outdated and smells of mold. When we entered our room it was even worse! I woke up the next morning and couldn’t even breathe due to how bad the mold smell was. Breakfast was not kept filled…empty and people waiting! Just overall a not good experience. Again…lesson learned you get what you pay for! Marriott it is!
- 4/5
Did not use either!!
- 5/5
Bare bones and simple, but clean and a fantastic location. The shower had great water pressure and the beds were soft. The rooms are spacious. The breakfast was nothing fancy, but it got the job done.
- 4/5
Nice place
- 5/5
It was good
- 3/5
Noisy because of the motorcycle shop and the trash truck at 5:45am. Are there noise laws in Franklin? Seemed clean but needs updating. Staff was adequate but provided the minimum. Probably won't return.
- 4/5
Adequate breakfast. Great mattress. Great shower. Great staff. Hard pillows. Nothing special about this hotel, but I'd stay here again.
- 5/5
The room was clean and the hotel staff was friendly
- 4/5
The chairs in the room were not comfortable. Bed and pillows were. The motorcycle shop next door was noisy but we still enjoyed our stay.
- 5/5
This hotel was so clean and had a wonderful breakfast. It was close to many shopping centers and restaurants. Very close to Nashville! We will stay here in the future.
- 4/5
Excellent area of town. Clean facility.
- 4/5
Liked the stay but little kids of the housekeeper running up and down the hallway, playing in the ice machine, all while she was working. She couldn’t have been watching him. That’s not a good thing for your other guests. What would have happened if he had gotten hurt????
- 5/5
This property looked like it was brand new. Very clean. Well appointed rooms. This is one of the top hotels where we have ever stayed..
- 5/5
Very well kept hotel! Convenient to the interstate yet tucked away.
- 5/5
Very nice and clean. Staff were efficient and polite. Only thing I recommend is switching to normal size pillows, Small square pillows are not comfortable.
- 5/5
This hotel is more than I expected
- 5/5
Everything was great as it always is staying here. That’s why I continue to come back
- 5/5
We were just here for one night but it was worth the stay!
- 5/5
There were a lot of good reviews on this hotel, so I took a chance. The customer service was great. It is an older looking hotel but it is incredibly clean. My only complaint is that they have "half" pillows to sleep on and I didn't sleep well.
- 5/5
Very quiet and clean. Was a great experience. Breakfast was somewhat sparce but still overall we would definitely stay there again.
- 5/5
The beds were great and the shampoo left my hair extremely soft. We had a room next to the elevator but we did not hear the noise of the elevator at all. It was in a relatively safe area, as safe as any city in the USA can be.
- 5/5
Started off great with the nicest, funniest check-in guy!! Very clean, comfortable beds, large rooms, nice indoor pool area. We would definitely stay here again!
- 3/5
The price was good, facility and staff friendly and. courteous
- 5/5
Very clean hotel, room was the cleanest i have been in a long time. The staff were great and the staff member running the breakfast station waz exceptional.
- 4/5
the mattress was not comfortable
- 5/5
Nice property that’s easy to get to off 65.
- 5/5
Perfect!
- 5/5
Clean and quiet
- 5/5
2 ND time we've stay here in a month. We always get a suite. Very reasonably priced and very nice.
- 3/5
The room was great. Very comfortable
- 5/5
The free breakfast was very good and the beds were really comfortable everyone seemed very friendly. Will stay again😊
- 3/5
Basic clean nondescript hotel. Just really for sleeping. Value good. Breakfast okay. Nothing special. Good location.
- 5/5
Room was very clean. No odors. Decor was nice. Liked that it had a mini fridge and microwave. Nothing fancy but throughout hotel, it appeared neat and clean.
- 5/5
Hotel was really nice and staff very friendly and helpful. Highly recommended 😉
- 5/5
Great location, very clean And good area
- 4/5
Stayed here while traveling back from Florida. In a nice area and right off of I-65. Pool was nice and beds were comfortable. Breakfast was good
- 5/5
The reviews on cleanliness did not steer us wrong! Very clean, kind staff, decent breakfast, and even though we were skeptics of the pillow size, they were great! Would stay here again in a heartbeat.
- 5/5
Very family oriented.
- 5/5
King suites were very nice, clean, and roomy. Sofa bed was great for kids, as was the bathtub! Great amenities and nice breakfast.
- 5/5
Very large room, excellent service
- 5/5
Our room was very clean, no musty odor.
- 4/5
Was great other than the door in the ceiling that wasn’t locked. That was a little creepy.
- 2/5
Had to keep resetting tv remote. Lite from parking lot right outside window shining on the head of bed. Only a shear curtain. Clock alarm button only turned on radio. Called desk, wakeup call not working. Had to unplug lamps to charge phone and tablets. Pillows way to small. 3 hours sleep.
- 4/5
Ok stay... breakfast could have been better but was ok for the pay
- 5/5
Will definitely go back
- 5/5
Very nice and comfortable. Staff was nice & helpful. Included breakfast was great and provided many options.
- 5/5
Room was nice and clean. Breakfast was good.
- 4/5
.
- 5/5
Great room for the price. Very clean
- 3/5
Expensive for what it is.
- 5/5
Clean, friendly staff, and quiet. Great place to stay for one night while traveling through.
- 5/5
Clean hotel
- 5/5
We’re there for less than 12 hours but everything was good
- 5/5
Room was very clean and comfortable bed.
- 4/5
Not bad at all
- 5/5
Lovely place to stay. Nearby to Franklin.
- 5/5
Nice place, and very friendly staff.
- 4/5
The priory was clean, but it needs some updates. Also, I reserved a king and got a queen.
- 5/5
Great
- 5/5
One of the cleanest hotels I’ve ever stayed in.
- 5/5
Great stay! Newly renovated!
- 5/5
The rooms were clean and nice. Breakfast was ok, selection was limited.
- 4/5
Nice clean hotel! We stayed here on our way to Florida.
- 5/5
That was my second stay at the hotel both times it was a wonderful experience
- 5/5
Would recommend this property.
- 5/5
Very clean rooms. They let us check in even though we were early. Breakfast was also delicious. Great location next to a Harley shop and malls.
- 5/5
Very nice and clean. Appreciate the staff too.
- 5/5
Great location. Well-maintained property, and affordable.
- 5/5
This is a nice, clean hotel with friendly staff. Smells nice, looks nice. Shower is great! Bed is comfy. Everything we needed and reasonably priced!
- 5/5
Great location , very clean
- 5/5
My wife and I had really a relaxing stay in this hotel. It was strategically located in the Franklin area where food, shopping, grocery and utility items are just a short drive or even just a walking distance. The room is spacious with a small living room and two TV's.
- 5/5
Great location, walking distance from mall. Motorcycle dealership next door can be a bit loud during the day at times,but not too bad.
- 5/5
Great service good breakfast, lean room
- 5/5
Nice hotel and area however, the sink in our room was quite high or maybe the counter was too deep, but we had difficulty washing our face. Everything else was great.
- 5/5
Everything was nice
- 4/5
My son and I were there for just a short overnight. A little pricey for what you get...but a clean place to rest and recover for a long drive the next day.
- 4/5
Pillows were tiny.
- 5/5
Property was clean, centrally located and quiet.
- 5/5
That’s all folks
- 5/5
Quiet, great location and the front desk employee provjded excellent information
- 3/5
Room was okay and a typical 2 star hotel. Breakfast was nothing fancy and minimal as to be expected. No bananas but the blueberry muffins are good. Felt like i should have spent a little more and got a better room for the money.
- 5/5
Clean and convenient. Quiet.
- 5/5
Great hotel.
- 3/5
Easy access from I65 . Easy to access shopping and dinning.
- 5/5
Quick stop but perfect place to stay with dining options close and able to walk to.
- 4/5
In our price range, clean and good free breakfast
- 4/5
Mattresses could use an upgrade. Pillows too thick. Need more options. Breakfast was good.
- 5/5
Great stsy
- 5/5
I stayed one night, and it had everything I needed. Wanted to note how exceptionally kind the staff were!
- 5/5
Very clean and updated
- 4/5
The hotel was lovely- clean, quiet, friendly front desk. Newly renovated lobby, and a really nice room, with everything you would need. The negative? The pool's towel shelf was empty, so we were two towels short, which was inconvenient, as my little granddaughter and I had to go to the lobby (wet) to ask for more, and then go up to my room to get the two used ones that were there. The bed was incredible- comfortable mattress and gorgeous pillows! Crisp and super clean. Lovely. My only issue, other than the pool towel shortage, was that my room looked out onto the Harley-Davidson motorcycle sales store, and at 7:45 am they were testing them outside, which made a constant revving. Not good for a morning person. I was in 410, so I strongly recommend you book a room with an uneven number, which means it will be on the opposite side of the hall. Then you won't have this disturbance. Other than that, I highly recommend this Comfort Inn, and would have no hesitation to stay here again (across the hall and down the hall!). Comfort Inn is a terrific choice!