Super 8 by Wyndham McKinney/Plano Area

It was clean despite being a little dated I pre registered uploading my drivers license and vehicle information for speedy check in as requested by the property only to have to provide the same information again upon checking in. Was I scammed into sharing my DL online ???why send an email asking to pre register if it wasn’t being utilized

Good

Toilet clean but no handheld shower. Location near downtown. Lobby area needs improvement with furniture. Breakfast area not well kept. Counter dirty. Table left dirty after every use. No one comes to clean. Room too dark. Carpet worn out. Why is big painting used as a headboard. It is very annoying and uncomfortable to lean again a large painting as the headboard.

Passable

The whole place was a mess to be associated with him. I was amazed that it was such a dump when I talked to Expedia they assured me they had a pool, etc. we get there. There’s no water in the pool. It was just an all-around poor experience I won’t ever stay at a super eight again

The TV didn't work and they refused to give us the wifi password even though there were no rooms available with a working TV. The man at the desk was extremely rude. The bed skirts had mold on them and the breakfast was terrible. They were out of everything but the waffle maker that there was a line for. Worst experience ever!! Will never be returning and will let others know how awful this place is

Muy limpio Todo

Very good

Very good

Staff was very friendly and accommodating.

Awesome & clean place to stay !

Exceptional

Very clean,friendly staff,lot of parking and the Asian buffet right next to was very good, stuff were very helpful n good location.

Exceptional

Breakfast need improvement..pancake for 3 days and cereal that's crazy..

The lady that was there when I checked in was awesome at being a professional. I didn't get her name but she really helped me and my son a lot and got the room and went beyond. I would say she was the only one that really helped us other than that it was okay.. Breakfast need improvement..pancake for 3 days and cereal that's crazy..

Staff friendly.

👎

Plain no amenities just ac bed breakfast a joke

They asked for unnecessary stuff and checking in, and the curtains had rips on them. The bed had stains, and the sheets felt sticky.

I saw dead cockroaches, a random dirty sock in the hallway, stains all over the carpet, the carpet felt sticky in places... Shower barely got hot even at full heat. Will not be going back here.

Paid in advance at hotels .com Went to the hotel and they had no rooms available even though I paid and booked online wih hotels.com..so far my money hasn't been credited back yet

The sounds from the adjacent roads were maddening and made sleep impossible. Additionally there was a car wash operating ten feet from other room's window. And I'm not even going to waste time trying to explain the horrible smell in the rooms. We were operating on 2 hours sleep in 24 hours and still could not sleep due to the noises. When we asked the front desk if we could please be moved to a different room the manager said "No" the cleaning staff is gone for the day and we're fully booked there's no where to move you to. Then I said then just check us out and cancel the other days. The manager said you can check out but there will be no refund because you are prepaid. I said fine we just want to leave. He then proceeded show us three different rooms that he eventually moved us to. We still checked out the next morning for a different hotel. Feel free to contact me if you want further amplification.

Staff was helpful. Check-in was easy. Room was clean and about what is expected for the price. No coffee in the room but all day at breakfast. Convenient location

There were hairs everywhere in the bedroom. The shower handle didn’t work so there was no pressure and barely any hot water. The smoke alarm started chirping around 4 in the morning, battery was dead. When I went to the front desk and the night manager’s solution was to have me switch rooms instead of changing the battery. In the next room the TV didn’t work. On top of that the elevator sounded like it was about to break down.

Very nice stay thank you

When I turned on the water in the shower, water didn’t come out the showerhead. The smoke detector beat. There were no vending machines. And you could smell weed in the hallway.

Pretty friendly. Staff was always present...maybe briefly away. Had to wait to check in, I arrived shortly after 3pm and was told I had to wait as something with the room. Im not sure what. About a 15-20 minute wait and no customers served while I waited.

Had to wait to check in, I arrived shortly after 3pm and was told I had to wait as something with the room. Im not sure what. About a 15-20 minute wait and no customers served while I waited.

Breakfast was very limited, with only waffles, cereal, toast coffee and juice, only 3 tables and six chairs. There was an event in the area and the hotel was full, many guests left without eating breakfast, due to the long line at the waffle maker. Parking was ok well lighted and felt safe. My son and I woke up with bites in our body.

Poor breakfast. One waffel maker for several people and waffel and children's cereal only for breakfast. The water pressure is poor and not good for showers or baths. Good thing about the hotel: clean rooms.

Rooms not clean. Charged then room cancelled but not refunded. Breakfast non existent. Not happy

This facility was very run down and almost felt unsafe. We had to leave a day early to get another hotel even though we lost the money. I did not feel safe- our hotel door was damaged and I was unsure of our safety. We stayed in room 320.

The place was nice driving up to it. Nothing. The staff was arguing with eachother and people were hanging out around the waiting area

This hotel was horrendous. There was someone in the parking lot directly in front of the check-in office smoking crack. There were roaches in the bathroom and a spider in one of the beds. The vent was hanging off in the bathroom, which is probably where all the bugs were coming from. The carpet smelled old and moldy and our room smelled like sweat. 2 of the lamps did not work, along with the charging outlets. When I called front desk to request a different room, the man said he was completely sold out and literally hung up on me. I ended up leaving 10 min later and cancelling my reservation. I have been charged for both nights, even though I canceled online and in person. I did not stay there at all. The manager has not returned my calls or responded to any of my messages.

This hotel was horrendous. There was someone in the parking lot directly in front of the check-in office smoking crack. There were roaches in the bathroom and a spider in one of the beds. The vent was hanging off in the bathroom, which is probably where all the bugs were coming from. The carpet smelled old and moldy and our room smelled like sweat. 2 of the lamps did not work, along with the charging outlets. When I called front desk to request a different room, the man said he was completely sold out and literally hung up on me. I ended up leaving 10 min later and cancelling my reservation. I have been charged for both nights, even though I canceled online and in person. I did not stay there at all. The manager has not returned my calls or responded to any of my messages.

The location The only good thing was the location of the hotel, we paid for 2 nights and ended up finding somewhere else to stay the 2nd night because we didnt want to stay any longer. It looks very dirty and unkempt. The shower curtain was ripped, the included appliances didn't work very well including the mini fridge. The bathroom sink pooled brown water when not being used. The bed were extremely firm and we were honestly worried about bed bugs because of how the rest of the building looked but thankfully didn't find any evidence of them during out stay. The staff was nice enough, only one of them helped us get an iron and ironing board the 2nd time we asked but those were in very rough shape. The iron board wouldn't even stand up. We had to iron our clothes with the board on the ground. Absolutely will not be staying here ever again and absolutely don't recommend for anyone unless you need the cheapest hotel you can find

Nothing. The staff was arguing with eachother and people were hanging out around the waiting area

The location The only good thing was the location of the hotel, we paid for 2 nights and ended up finding somewhere else to stay the 2nd night because we didnt want to stay any longer. It looks very dirty and unkempt. The shower curtain was ripped, the included appliances didn't work very well including the mini fridge. The bathroom sink pooled brown water when not being used. The bed were extremely firm and we were honestly worried about bed bugs because of how the rest of the building looked but thankfully didn't find any evidence of them during out stay. The staff was nice enough, only one of them helped us get an iron and ironing board the 2nd time we asked but those were in very rough shape. The iron board wouldn't even stand up. We had to iron our clothes with the board on the ground. Absolutely will not be staying here ever again and absolutely don't recommend for anyone unless you need the cheapest hotel you can find

Hair dryer was broken plug was cracked so wouldn't work . Shower curtain rod was pulling out of the wall . Ac was very loud and clanking. Wife asked for spare hair dryer and they didn't have one . We had this same room 13 months ago with the same issues room 207

Very limited breakfast

My room had a burn mark on the counter, the fan vent was falling off, the lights flickered in the bathroom when turning off, and I think there was mold growing in the air conditioner. The highway made the room super loud on top of the noise coming from inside the hotel.

There were not really an options and the wait for a waffle was 10 minutes

Clean room

I would not go to this place. I travel all over and have had stayed at places that are listed good with generally good outcomes. This was on the verge of condemned and we were so tired from travel or we would have left.

Breakfasf is,a joke un ripe bannans and waffles nothing really bread and jam but the price is right

Had to ask clerk to fix sliding window as it was broke off the track and questioned if safely locked. Liked laminate floor for cleaniness. It was ok but wouldn’t go back again.

A

They Welcomed our pet with no issues. The parking lot was dirty and a lot of sketchy people hanging around there at night. I worried about leaving my car over night hoping no one would break in to it. The hotel could do a better job at cleaning inside the rooms. Our room had left over gold fish crackers at the head of the bed on the floor. the lights in the room bareley worked. We had issues with the entry door locking and not allowing us into the room the door this happened several times we had to ask the front office to allow us in the room. There really wasn't any kind of breakfast and that area was always dirty and not cleaned. The elevator was dirty and had a piece of cearl in there from the time we arrived to check in until the time was checked out. the floor was was on smelled light cigerette smoke which there was not supposed to be any smoking in the hotel. staff was very friendly. The chair that was in our room we never sat in as it was dirty. We worried about bed bugs this is how the hotel looked we stripped the bed to make sure there was no bedbugs and made sure we didn't carry any home with us. I will not return to the hotel because of the look and how dirty it was.

The room was nice and clean. A quiet environment. Staff super friendly. They notified me I had left my tablet in my room. Thank you.

Parking was easy and secure. Shower didn't work. Property is look old

N/A

Clean rooms

Great weekend just little cold, thanks for everything

Staff was not accommodating. Bathroom sink needed to be repaired. The breakfast was horrible!

👍

The staff was friendly, the room was clean, the bed was comfortable, the bathroom was great, it was quiet, and the heater worked. I would stay there again. There's a great Asian buffet right next-door.

It is just okay. But not impressed with bathroom. The floor got wet after I used sink. Got my small suitcase which I put under sink and it got soak. I don’t know if it is plumbing issue. Other than that. Room is satisfactory, customer service also is satisfactory, and breakfast service- we don’t use it. Super 8 is pet friendly however taking dogs to yard for their business has limit area to used and in high traffic area ( interstate and businesses area).

Great people and easy to work with!

Shampoo and Conditioner looked like it had been used. We didn't need any. There is no iron or ironing board in the room. I'm old schooled. On last night I did ask at desk and you have to ask for an iron.

I saw a few rooms they were Clean, the bathrooms were as well.

It was dirty. The television was small and not many channels. Noisey

Room is spotless.

The bathroom wasn’t the cleanest the hair dryer didn’t work and it looks like not all the towels were clean the hotel itself is is run down and the inside of the hotel was definitely hot it seems like maybe the AC was off. The room itself did have ac and kept it cold. This hotel definitely needs to be worked on it seems like the staff doesn’t care to keep the hotel maintained. The price of the rooms a night here should MOST definitely be cheaper. Anything over 60 a night is crazy

It was clean and great location.

Room was clean and service was good

Filthy, disgusting. No alarm clock no coffee maker,10 TVstations, shower cold, no tissues

Room smells weird, staff is hit or miss depending on who you run into that day, parking seems to be convenient but I don’t drive, this area really isn’t walkable but nowhere around these parts really are, the AC works, but the lightbulbs were out and I immediately notified the staff but they fixed all but one … said they would return next day to replace but never came back. All in all, I would give it a 3/5 and would suggest that they give the carpets a good deep cleaning & some of the lamps (and staff) replaced.

The room was clean but in the middle of the night the other guests were making noise.

Rooms clean friendly staff

AC wad ok. Room was not clean and appeared to not been vacuumed . There was old soap pieces left in shower.

Very clean rooms staff was nice asin buffet next door is very good

Limited to no maid service. Needs some updating, more outlets, updated shower.

Friendly staff nice rooms

The property was clean and nice.

Everything was great staff was courteous and helpful at any requests that were made

Very clean an good service

This room had recently been remodeled. There was a fine layer of construction dust on the black doors (an attempt had been made to wipe them, but it was a poor attempt) as well as the towel bars, toilet paper holder and other surfaces. The carpet appeared very old. They also provided three towels for a room that should be able to hold 4 people. There is no breakfast, instead you are able to ask for a Hostess donette package or a Hostess cupcake.

This place was the definition of “okay”. It’s not bad but it’s not great, literally just okay. The room was a more updated room with a very clean tub. The room was fairly clean overall. Had issues with the tv remote but that was minor. The staff was just okay they were informative and that’s pretty much it. My biggest issue was there was essentially no breakfast which is stated to be complimentary under their amenities. They had a juice machine with 2 juices which weren’t very good. The waffle maker was broken. The only other options they had were rice krispy treats and mini powered gas station donuts at the front desk that you had to ask for to get one.. 😒 but hey the room was 56 bucks so you get what you pay for.

Your “Free breakfast“ is coffee or juice, and your choice of a Twinkie, Ho Ho or Ding Dong. The mattress was terrible. However, no sign of bedbugs in our room…

.

Room was clean but I couldn't sleep because the car lights were shining into my window all night

Ac was fine. For the price, everything was standard and met our needs and expectations. no complaints.

safe place. Mostly my favorite this hotel.

Towels dirty. Room bed covers dirty 3rd floor had a bad ordor and false advertisement there is no free breakfast

Good

I stayed 7 nights and they only scheduled 2 cleanings. The room never felt clean. I booked this because of Wyndham. There was no evidence of the Wyndham brand. Everything was very mediocre. The photos online are very misleading.

Nice

Good value

Get what you pay for. At the rate $63 total, i got unkempt property, older decor. The refrigerator, microwave and tv worked fine. I would stay again for a cheap rate

Broken safe. No coat hangers. Broken blow dryer. The free breakfast was Hostess cupcakes, twinkies and you had to ask for them at the service desk. Waffle maker broken. Breakfast area was dusty. Needed cleaning. To get clean towels, you had to take your dirty ones to customer service and exchange them.

Staff was indifferent. Extremely limited breakfast. Essently only coffee. Small room . No hand cream.

There is no kind of breakfast like advertised.

Nothing in particular

Room smelled moldy. The temperature did not stay cold. For an ADA room, it was incredibly small and the shower wand did not work. The bed was too stiff and the pillows were for children.

Breakfast options are Twinkie, Ding-Dong or ho ho. Stayed two nights and couldn’t get clean towels. Pool wasn’t clean. Not enough light.

Literally the worst hotel I have ever stayed at. The rooms were dirty, the bedding had holes in them, the “white” curtains were brown and stained. The rooms smelled horrible. Definitely didn’t feel safe even walking out to my car. If I didn’t want to waste the money, we would have went elsewhere.

Cons: bed was stiff, a/c made a winding noise, pillows was small like 1’x1’, said they offered breakfast but there was none. For a cheap hotel and only one night it was ok

.

Awesome

Great stay

Half the electrical sockets didn't work. The light around the powered mirror did not work. Dried snot on the bathroom walls.

Lighting in bathroom poor and old. Television stations not very good, said that they had breakfast but did not. You could get a package of donuts at the front office. Bed was very comfortable. Will not stay there again.

Good people, nice place!

Great place for the price!

Room was pretty average at best. Plugs in wouldn’t stay in wall. USB ports were incomplete. When we went down to breakfast it was marked as out of service. So no breakfast for me and the kids. Pool had tiles missing.

I accidentally locked myself out of my room and with a simple show of i.d., the front desk replaced it with no problem! I hate that I didnt have time to try the breakfast.

Great other then no breakfast

Great

I enjoyed my stay

The room was very clean and for the price for one night I felt it was very reasonable. My only complaint was we were supposed to have a bathtub and we ended up getting a shower but other than that the room was clean. The bed was comfortable. they said they have breakfast which they really don’t. It’s literally just coffee and orange juice, but the proprietor told me that that was due to some nonsense with the city and that totally tracks. But if you’re just looking for a place to crash for a night or two, I definitely recommend it.

Poor customer service at the front desk, then there were roaches in the room (bathroom)

Very Very outdated,ok for something quick and one or two nights

The listing is very misleading. The staff was polite, the propety was very clean and had been recently updated. But, the "Full Breakfast " was extremely disappointing and I ended up spending $20 for breakfast at a restaurant down the road. Please have this listing corrected, very disappointing!!

This was a last-minute job-related trip but service was great and location ideal for my meeting.

the property is awful… the pool was not even clean they didn’t even try to clean it. there was no breakfast. only orange juice apple juice and u had to ask for a little debbie snack that they had behind the glass at the front desk

Broken AC unit. We checked in at midnight and didn’t want to bother moving rooms. Definitely won’t be back.

The lobby and common areas were very warm and had a funky smell. Once in the room it was better. Room was ok. The bathroom was clean on the surface, but just on surface. There were hairs and just old funk that hadnt been cleaned in a long time. Most guest were construction workers, or more permanent residents that live there. Small property and very small parking lot.

Said had breakfast there was not one thing for breakfast . Room was terribly hott

Dirty and needs updating.

Got ripped off got the wrong room at the wrong location and wasn't offered my back after hotel.com called to get my money back

Everything was as expected. Quick check in and smooth service.

I guess you get what you pay for—staff was friendly enough but the whole hotel needs a massive update. Elevator was very slow; bathroom sink would not drain; the lighting in the bathroom—not only was the fixture was rusting, but there was only one lightbulb and that one flickered. There was no soap or shampoo in the room (although staff gave me some on request). The fire sprinkler was protruding out of the ceiling—not sure if if would actually work. Although it said “pet friendly”, they charged me an extra $50 per night for my two dogs. Positives: Bed was decently comfortable; shower was okay (good water pressure and no issues with temperature). Staff was decent. Bottom line—if all you need is a bed to sleep in and shower, this hotel will be adequate. Again, you get what you pay for though.

The only breakfast they had was coffee and small packs of donuts. The pool was very small

Checked in late, staff nowhere to be found, nobody answered the phone that was shown to call. Two of the three lights didn't have bulbs. The hair dryer was broken – missing a side – and they'd used some sort of tubular plastic sheeting to "cover" it from the inside.

Kind of dirty and

It was awesome for my guests to have a couple of nights of good rest.

All good

They're super tight with the towels..Waffle maker didnt work and orange juice was warm.

Worth the money for the night.

It was all nice i enjoy the stay

Good

Property is out dated. No breakfast, dirty pool area. Would not stay here again.

The whole place is old and outdated, it shows. Half of the electric plugs and usb don't work. The curtains were shredding and holes in them. In the morning found sticky stuff at the bottom underneath of bed cover. Got the picture

It wasn’t what it looked like in its pictures. It was dirty and had some shady people hanging around the property.

Mostly good. Hair dryer didn't work and shower didnt have a hose just a shower head . Minor complaints for the price

The room that we stayed in must not be used that often. The room had a dusty feel with dust clearly visible on the lampshades. The bath tub had several dead spiders in it. The towels had holes in them and one had black spots like mascara on it. The "breakfast" area had coffee & juice and dozens of sugar ants no other items.

Loved the rooms looked like the pictures

The pool is on the end of the building. I liked that it was at the back of the building and kept away from prying eyes. Although you can exit on that end of the building to get to the pool and the other end of the parking lot, you cannot get back into the building from that exit. On a positive note I did enjoy my stay there and the staff were really nice. For a small fee, it is pet friendly. The only drawback is if you bring a dog with you.They cannot be more than twenty pounds. If i'm ever in that area, I would consider staying there again.

Nothing

I don’t like that you have to wait three days to get cleaning service and they tell you your room is already been cleaned only for you to be waiting outside for them to clean it .

Worth for money

I love everything about the stay. I just didn't like how the shower head didn't really work well.

I like everything wish it had a pool

Nice Staff Quite and Convenient Location

Is not supposed they do that when the rooms is empty?

Clean room

The area had received a larger amount of snow than usual, and the handicap parking lots were all ice covered. We moved to a parking spot that had been in the sun and was clear, but we had to maneuver the curb.

My comforter had holes in it, the drapes were torn, the chair had the name “Guzman” written on it, the room smelled and looked like it hadn’t been cleaned for 2 months, and no one came to clean my room so the trash was overflowing. I paid $70 a night and wouldn’t have paid $70 for all three nights.

The rooms need to be updated. There website says that they offer Continental Breakfast, but when we went to get it the front desk charged $1.00 for the Granola bars. The number only thing that they offered for free was the coffee.

The non-smoking room smelled like cigarettes. The staff tried to fix the issue by giving us another room & it wasn’t any better.

Was ok for what I needed, but there was no plug by the bed I had to connect my phone across the room.

Beds had bedbugs

The bed had bed bugs ,

The property was ok. There is some kind of construction or utility company next to it, so that makes the property look abit junkie.

Property was quiet. Curtains were dirty and rippen! Carpet horrible in halleays and Rom!

No breakfast when they offer,

There were burn marks on the carpet and bedspread. Cups in the room, but no coffee maker? Odor is stale, disinfectant masking older smells. And the safe didn’t work-no batteries. Overall disappointed. And my fault for missing the fine print about extra fees for pets. We had a tiny puppy, weighing less than a pound, living in her in a kennel. Had to pay extra!

Nice

When you took a share of the bathtub would not drain. So you were standing in your own shower water and whoever previously took a bath or shower water. The bed was hard as a rock. Might be a good place to stay if you're working construction and could get it on the cheap.

The hotel was exactly what i expected. I did not use all the amenities that were available and the breakfast was horrible but the room was fine.

Quiet with a comfy bed

Good value

I love this place amazing staff

nothing

We walked into the room and immediately smelled mold. After looking into the bathroom, the whole top ceiling was full of mold and it was not in good shape. The room was clean but definitely was not to my expectations. We left and went to another hotel without even checking out to the front desk

It was a hassle even trying to get clean towels, the staff wasn’t very friendly

Good service

This was my second time staying at the location and it was a very pleasant experience. The front desk staff and housekeeping are super friendly and they go out of their way to make sure you have a great stay. I will be going back soon!

I booked last minute, for the price I got I have absolutely no complaints

cannot find a place for a review. I am very upset. Super 8 in Plano charged me 25 to vacuum on check out. 10 for a first floor room. One Brett Clayborn was charged 20 to vacuum his room. He called the police to come. These people are crooks. They come in while you're out even if you leave do not disturb. Mess with your things. The should not be Wyndham hotel. Sonny told me not to book on this sight because it costs them money. Yet they charge more and nickel and dime you. Didn't allow in lobby, didn't like we were outside smoking

clean, nice staff. i wish they have a more decent breakfast more than one breakfast bar.

Towels we stained brown. Shower head has never been cleaned before. Breakfast was a trail mix bar.

We enjoyed our stay. Wish we could have stayed longer but we will back

Staff was very nice!