Stardust Motel
About Stardust Motel
Located 18 mi away from O’Hare International Airport and the Rosemont Premium Outlets, this Naperville, Illinois motel features cable TV in every guest room. Free Wi-Fi access is available. Complete with a microwave, rooms at Stardust Motel also offer a refrigerator. A hairdryer and an iron are available upon request. 24-hour reception services and fresh coffee in the lobby are provided at Naperville Stardust Motel. Other facilities offered include a laundry and vending machines with drinks and snacks. The DuPage Children’s Museum can be reached in 4 minutes’ drive. Central Chicago is 29 mi away. The property offers free parking.
Amenities
- 24-hour front desk
- Meeting space
- Café / coffee shop
- Express check-in / check-out
- Dry cleaning
- Self-service laundry
- Multilingual staff
- Wheelchair accessible
- Smoke-free property
Reviews
Guests generally appreciate the cleanliness of the rooms and the friendliness of the staff. The location is also frequently praised for its convenience. However, some guests have issues with the Wi-Fi connection and the lack of certain amenities like shampoo and coffee in the rooms. There are also complaints about the old and outdated facilities, and a few instances of poor customer service.
- Clean rooms
- Friendly staff
- Unstable Wi-Fi connection
- Lack of certain amenities
- 4/5
Cost was great. Room was clean and the TV worked well. It wasn't fancy but we only needed it a short time. Parking was not the best. We had a trailer hooked to the van they had to be separated for parking.
- 5/5
Safe place By the Naperville police department
- 3/5
Pleasant
- 5/5
I always forget this hotel because of the friendly service in the cleanliness and the easy access to food
- 5/5
Exceptional
- 4/5
Very good
- 5/5
Comfortable and quiet and a reasonable stay
- 3/5
Pleasant
- 5/5
Clean and quiet It was great
- 5/5
Clean and quiet It was great
- 3/5
No Shampoo! Soap Bars too small.
- 4/5
Very good
- 5/5
Easy to get to Naperville train stations and Amtrak trains
- 4.5/5
Everything is good.
- 3/5
Pleasant
- 4.5/5
Everything is good. Nothing
- 5/5
Exceptional
- 4/5
Property looks great, easy to access, heating system/AC working fine. I would have given a 5 but the response time was a bit poor when I needed something fixed in the room ( tv not working). I called again and they promised to send a staff but no show till we left the following morning. Other than this issue, I will say it's a nice place.
- 5/5
Clean and quiet. Not fancy but I have stayed there several times.
- 5/5
Clean room.
- 5/5
Exceptional
- 5/5
Yes, the ac kept the room cool.
- 5/5
Great rate if you get it done fast enough easy walking to Naperville train stations and Amtrak station,Downtown Naperville Shopping Center restaurants 5 star food ,The River walk 5 miles of Natural beauty,Naper Settlement to visit 250 years celebrating of America Best in the country
- 4/5
Smoking rooms Suddenly the manager said we couldn't have 5 people in the room when they are my children and starts charging me $105 a day no thank you .But it's a good property and clean not worth $105 a night
- 4/5
Suddenly the manager said we couldn't have 5 people in the room when they are my children and starts charging me $105 a day no thank you .But it's a good property and clean not worth $105 a night
- 4/5
Clean
- 5/5
Exceptional
- 5/5
Smoking rooms very clean
- 5/5
Smoking rooms very clean
- 4/5
Very good
- 5/5
The room is spotless.
- 5/5
Staff is friendly. Clean room.
- 4.5/5
I loved everything about my room: satellite TV, nice bed, and wonderful maids. Despite the motel being full for the weekend, it was basically peaceful throughout with no noise. I slept well over the weekend. It would've been nice if the front desk worker actually granted my requested to give me a specific room. II had asked for a double bed but he gave me a single-bed room instead. Either way, the room was great.
- 4.5/5
I loved everything about my room: satellite TV, nice bed, and wonderful maids. Despite the motel being full for the weekend, it was basically peaceful throughout with no noise. I slept well over the weekend. It would've been nice if the front desk worker actually granted my requested to give me a specific room. II had asked for a double bed but he gave me a single-bed room instead. Either way, the room was great.
- 5/5
Great.
- 5/5
Never have issues here rooms are clean might smell like cigarettes but they be clean lol
- 5/5
Clean has smoking rooms available if your a smoker
- 5/5
Spotless
- 5/5
Great room
- 5/5
Spotless
- 5/5
Exceptional
- 5/5
The room was spotless.
- 5/5
Exceptional
- 5/5
Great for the prices especially last minute early check in stays. I would suggest for people who wants a clean room good shower and comfortable bed.
- 5/5
Great
- 4.5/5
Great location, clean room, included microwave and mini fridge. Available parking close to unit. WiFi was a bit sketchy, rather slow. Some noise from the plumbing when people in other units flushed the toilet or ran the shower.
- 5/5
Refrigerator and microwave and clean. No coffee in room
- 4.5/5
One side of bed has dip
- 4/5
I was over charged to check in early. I was charged 40 dollars and I stay here frequently and know that the early c/I fee is only 10.
- 4/5
Housekeeping knocks too early. Need better communication between front desk and housekeeping. If I'm checking out they shouldn't be trying to clean my room hours before I check out.
- 4/5
My only complaint is housekeeping starts knocking on doors too early.
- 4/5
The room was clean and the bed good. See pillow choices would be nice. Also, another pillow or two for a king bed would be great; we had three for a king size bed, and they were very smooshy.
- 5/5
Great
- 4/5
Rooms were clean, housekeeping staff excellent. Wi-fi super slow only downside.
- 3/5
It's fine
- 4/5
1st room was okay, left overs left in fridge and heater didn’t work. Luckily we were able to get a new room!
- 4.5/5
The top sheet had a stain on it,no big deal for me.
- 5/5
Nice, helpful staff.
- 5/5
Spotless
- 5/5
I appreciated the housekeeping dept every time I have stayed there…rooms always clean and neat and they are very helpful
- 5/5
always a good clean stay plus one if the only hotels that still have smoking rooms
- 5/5
Clean very clean vintage style room Front desk agent was very mean
- 5/5
Love this hotel
- 4.5/5
Comfortability
- 4/5
Yes everything near by
- 5/5
I took 2 hours to check in
- 5/5
N/A
- 5/5
Rooms were clean and nice
- 2/5
Pillows old and flat , room not updated , bed hard not comfortable no coffee ,
- 5/5
Great
- 4/5
All good. Comfortable. Nice price. Clean.
- 1/5
Front desk people are rude and ignorant They never leave a "do not disturb" sign in the rooms Maids constantly come to door and I have kids who take naps Very unprofessional
- 5/5
Nice place
- 5/5
Nice staff and nice rooms.
- 5/5
Clean room
- 4/5
Clean.
- 5/5
Yes
- 3.5/5
I booked a room for my husband for Friday night because he works in Naperville an hour and a half from her home. When he has to work a Saturday he doesn't get off until midnight on Friday and then has to be there at 6:00 a.m. on Saturday so he just needs a few hours of sleep. He stopped there on his way to work around 3:00 p.m. to get checked in so when he got off work he could just go to sleep. The rude man at the counter said he didn't show that he had a reservation. Although my husband had the confirmation code he said that the payment had not gone through on booking.com. that was not correct because I had the confirmation that it did go through. My husband got so frustrated and he just left cuz he had to get to work. I called the number that was posted on booking.com for the place of business and the first two times it went to voicemail. The third time I called from my cell phone and the man answered and asked me rudely how did you get this phone number? This is my personal cell phone. I said well then don't post it on booking.com if you don't want people to use it. He asked what I wanted because he was busy. I said I'm busy as well! But you can't seem to find my husband's reservation that I made, although he stays there most Friday nights has been since March! And then he finally said oh I just found it. It was under another name. It's the same way it's always been. I book it they said who's going to be staying there and I list my husband's name. He was yelling and screaming at me on the phone what do you want from me? I said I want you to get your crap together and be more efficient for your customers! It's a decent motel and it's clean and cheap. And when you're only going there to sleep for 4 or 5 hours it's a good choice. But the man with a thick accent that is there during the day is a jerk. The daytime manager with the heavy accent. He can't seem to handle the business when it's busy and can't seem to find reservations and accommodate customers. And then wants to yell at you for it!
- 5/5
Clean! Friendly staff!
- 5/5
Friendly staff ease of check in clean room would recommend N/A
- 4/5
I only stay midnight til 530 am for work purposes. So it suits my needs.
- 5/5
Easy way to get in the city
- 5/5
Yes
- 5/5
They have smoking rooms
- 5/5
Clean
- 5/5
Safe to get from downtown to down state to both airports Aurora to Chicago all sports events
- 5/5
Perfect! Like always!
- 5/5
Yes, the room is spotless.
- 4/5
I enjoyed my stay. The staff are friendly and understanding. The only thing about my stay that made it lose a star this time is because I found a rather large roach in my room, which was easily resolved with a Croc and then the cops came and banged on the door (71) next to my room for about an hour… maybe longer. I guess the person refused to answer the door. Which was kind of unsettling and bothersome. I’ve stayed here in the past. This is the only time that I can report anything “bad”. Overall one bug appearance and a bizarre cop appearance next door to my room and still this place is a Good place to stay.
- 4/5
Heater was loud
- 5/5
Always a pleasant stay! Friendly staff members!!
- 4.5/5
First floor accommodation Not enough outlets close the bed. We have 2 c- paps to plug in
- 5/5
Clean, comfortable, very inexpensive. Lots of shopping nearby, close to everything! Staff was lovely, and admittedly, it was a little on the dated side. If you're looking for an inexpensive option, this is a great choice! Pleasantly surprised!
- 5/5
Love the options of having the ability to smoke in the rooms
- 5/5
All good
- 4/5
Not. Bad
- 3/5
Average. I think this motel should be rated 6.5
- 5/5
Clean room n comfortable
- 3.5/5
Dated. Needs upgrade.
- 4/5
The room was much nicer than the pictures on their website. The room was immaculately clean. It was a good central walkable location to downtown. I would stay there again.
- 4/5
Staff was friendly. Room was clean. Fridge & microwave came in handy. Good food across the street at Crosstown Pub & Grill. It's an older hotel, but the price was right & location was perfect for us.
- 5/5
Great place
- 5/5
Very private I don’t like people tracking me I am not a person addicted to drugs or alcohol Oproid, Vaping or fentanyl
- 5/5
Like family
- 5/5
Exactly
- 5/5
Great.
- 5/5
Everything is perfect.
- 5/5
Check in was weird but the room was amazing for the price.
- 5/5
Pretty convenient location and 2 great restaurants within walking distance Portillos and Burrito Parilla
- 3/5
NA
- 4/5
Good room for a fair price. Clean, comfortable, no frills.
- 4/5
Very comfortable stay with plenty of room. A little outdated and could use carpet replaced but overall very nice stay and will stay again!
- 4/5
Excellent great rate ,Easy to get Train to Metra and Amtrak,Trail way buses down town Chicago, Ogden Road Bears And Cubs Games
- 5/5
Looks a bit run down on the outside, but rooms are spacious and clean. Great value. Would definitely stay again.
- 4/5
Convenient location and easy to find. Ice machine not working and staff stated all ice machines were broken. Random person outside was able to tell me that the staff were wrong and the other building had a working ice machine. Prevalence of smokers caused noticeable smell.
- 5/5
Convenient amenities
- 4/5
A very well taken care of property for its age. Everything was very clean, there’s a Portillos within a couple minute walk, and it was nice and quiet. My only critique is that the water pressure was so strong that it almost took my skin off, and it makes the shower curtain suck into the shower space and the bathroom very wet lol. Challenging shower, but otherwise would absolutely revisit for the price.
- 4/5
Clean
- 5/5
flexibility with scheduling
- 5/5
Very conveniently located to attend concerts at Arcada in St. Charles!
- 3/5
The rooms are very comfortable and the motel is more than conveniently located. However, the facility is dated and needs work. Tile grout got stuck on my feet in the bathroom, and the AC did not work in my original room. Staff were kind enough to relocate me right away.
- 1/5
Worst place to go
- 5/5
Outstanding water pressure in shower!! Excellent rates for the Chicagoland area, as well as nice newer flat screen TV and excellent cable. Would definitely stay again when in the area!
- 5/5
All good
- 5/5
It seems old but it’s a great hotel
- 5/5
Excellent for Low income families and seniors citizens who don’t have much local police presence
- 5/5
Excellent place for living in Naperville
- 5/5
You can live like living in a Studio apartment when the rates are the same
- 5/5
We came in for Lollapalooza and didn't want to pay a crazy amount. This is the cleanest motel we've ever stayed at. No noise, no hidden fees just pay and stay. Next to shopping and lots of food, it's the perfect location if you don't mind driving into the city.
- 5/5
The hotel is old and could use some updates, but i was very pleasantly surprised at how comfortable the beds were and they keep the grounds super clean!! The room was clean, but had a little bit of a musty smell. It was great having a jni fridge and microwave in the room!!
- 4/5
The fly in my room
- 5/5
Fantastic
- 5/5
Good quality for the price
- 5/5
Milton the property owner was excellent. He made me feel welcome and provided quick and friendly service. I will stay there again for sure.
- 5/5
Great
- 5/5
Property was very clean and comfortable.
- 4/5
A little outdated but still nice
- 5/5
I have stated various economy hotels in the area. This is by far. The best staff is friendly rooms are large spacious and clean, and I stayed for a couple days and each day my bed was made and clean towels put out that hasn’t happened at other economy, hotels I stay at for length of time so I wanted to say thank you to this particular place and I look forward to coming back and Staying here once again
- 5/5
Clean and a quiet stay
- 4/5
I like that they offer smoking rooms and the door to the room leads to the outside and the windows that open
- 5/5
Great stay. Super comfortable bed and very clean
- 5/5
Room was relatively clean and comfortable as well as in close proximity to the neighborhood I was visiting. Priced right, it was a good value and I would stay again.
- 1/5
Stayed there for a week when we got to hotel the fridge not working n we told the manager the fridge not working. Our one week of food got spoiled because of it. Already struggling with food n money n wasted of food because fridge wasn’t working n manager did not get it fixed. Didn’t do anyrihh to even transfer me to new room.
- 1/5
I got bit by spiders on my face, back and breast. The hotel mattress was filthy and the room was musty.
- 5/5
Nice
- 5/5
Everything was as it should be. The room was clean, spacious and secure. I could not ask for more.
- 5/5
it was reasonable & and a great location.
- 4/5
Great location, clean, and low cost
- 5/5
The room was very clean the staff was very friendly and the experience overall was great!
- 5/5
Very affordable and clean and cozy. The staff are friendly and helpful
- 5/5
Very convenient and comfortable environment with awesome staff members. This place is very unique and clean.
- 5/5
Comfortable
- 4/5
Good price and clean. Didn’t have shampoo bottles and numerous outlets didn’t work. Definitely could use updating. But not bad for the price.
- 1/5
A man was being arrested outside of front office when we got there. Then while waiting to check in a man came in wanting to book at an hourly rate which was granted. Then when we got to our room we find the king size bed we booked was actually a twin size bed.
- 1/5
The hotel itself wasnt horrible, the front desk staff were very rude.
- 5/5
It is a nice and cozy environment as well as very affordable
- 5/5
Management was very nice and you can't beat the price.
- 5/5
My stay at stardust was excellent. The management was friendly and very accommodating. I will be revisiting stardust in the near future.
- 4/5
The facility is clean, safe, and the staff helpful. It is an older building so some may be put off by its appearance which is very 1970s. But it is a good value and nice place to stay. We would stay there again.
- 5/5
Love it wish had the heart room online
- 4/5
Comfortable
- 5/5
Comfortable
- 5/5
Very pleasant to smoke in the room with no hassel
- 3/5
It was okay. An old property, quite dated. Front desk attendant certainly could have been friendlier.
- 5/5
Great place!
- 4/5
Comfortable
- 4/5
Good value.
- 5/5
No wifi,
- 5/5
Location
- 5/5
Great
- 4/5
This is a decent option for inexpensive lodging for in Naperville. Room was clean. Good location. When my family moved to Naperville 49 years ago, I was six, we stayed here for about 10 days. I checked in the other day and got one of the same rooms we stayed in 49 years ago, pretty cool.
- 5/5
Great stay, great staff, the room was clean and everything worked just fine.
- 5/5
I didnt like maids just walk in
- 4/5
Great experience
- 5/5
You have the options of smoking or not smoking rooms
- 2/5
The front desk person mumbled and could not be understood. The beds and pillows were stained and worn. There was no fitted sheet on beds so every time you turned over or got up, the sheets shifted on/off bed. The toilet ran all night and leaked. The tub curtain was only linen so when taking a shower, water went everywhere. Carpet was very dirty with hairs and gunk.
- 5/5
Very Pleasant
- 5/5
It was a good night. No microwave in this room. I like the comfort that i can smoke in my room. Need more pillows. Overall great for 1 night.
- 4/5
Peacefully
- 2/5
No brekfest actitud front desk
- 5/5
Love the ambiance
- 4/5
Cleanliness and awesome staff
- 4/5
Had a clean comfy room for the price.
- 3/5
easy to get to, in and out of, not many amenities. cleaned daily, nice staff. ok for area, older building.
- 5/5
Surprisingly nice for the price. I almost reserved at another motel due to the price being so low. However, people who have stayed there before gave it such a good rating that I took a chance. I am glad that we stayed there!
- 5/5
I’m from the area and this has always been my go to spot I remember it as a child and it’s always been pleasant
- 4/5
Good price. Rooms were small but clean. Can't ask for much more with that price
- 5/5
Easy uber to Naperville train station.
- 5/5
Clean chuallet
- 1/5
I forgot a few clothes in the dresser in the room. They would not mail them to me when told I would reimburse them. I had a friend try to pick them up that afternoon and a different desk person said there was nothing there. I called and was told the manager would call me. No phone call. I called the next day and was told the manage would call me. No phone call. They don't care. It's obvious. I will never stay there again and I would never recommend this motel.
- 5/5
I appreciate the customer service and support truly do their best to accommodate your needs definitely my go to spot
- 5/5
Great for a nights rest and shower, not much for amenities but for us it was all we needed, Great price
- 5/5
This is our 4th year that we stayed at Stardust Motel in the middle of August. Everything was exceptional and the services were consistent throughout the years. The staff were very supportive and we were very happy. The room was quiet and very clean, The transportation was very convenient and the location was not too far from any groceries. Within one mile radius, we could get everything that we wanted. We could not ask for anything more. If we decide to go to Naperville again next August, we will definitely stay at this motel. They are all wonderful !
- 5/5
Comfortable bed, Excellent water pressure and is clean.
- 5/5
Excellent water pressure,comfortable
- 5/5
Clean and a very comfortable bed.
- 2/5
Very economical and great location. Old but clean and nice
- 3/5
I requested a nonsmoking room and it was very clearly a smoking room. There were no outlets near the bed so I couldn’t use my medical device. The room was basic. I needed it to sleep in and it was adequate for my needs, but barely.