Holiday Inn & Suites Nashville Downtown - Broadway by IHG
About Holiday Inn & Suites Nashville Downtown - Broadway by IHG
Holiday Inn & Suites Nashville Downtown - Broadway, an IHG Hotel provides accommodations with free WiFi, 2625 feet from Bridgestone Arena. Boasting a 24-hour front desk, this property also has a restaurant and an outdoor pool. The property is located in the Downtown Nashville district, 2625 feet from Johnny Cash Museum. All units come with a flat-screen TV with satellite channels, a microwave, a refrigerator, a coffee machine, a bath or shower, and a desk. A brunch is available daily at Holiday Inn & Suites Nashville Downtown - Broadway, an IHG Hotel for an additional fee. The property has a fitness center with a Peloton bike as well as a business center and an ATM machine. Ryman Auditorium is a 10-minute walk from Holiday Inn & Suites Nashville Downtown - Broadway, an IHG Hotel, while Tootsies Orchid Lounge is a 10-minute walk from the property. Nashville International Airport is 6.8 mi away.
Amenities
- On-site parking
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Valet parking
- Bar / lounge
- Café / coffee shop
- Breakfast available
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Full kitchen / kitchenette
- In-room refrigerator
- In-room microwave
- Pool
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
- Smoke-free property
Reviews
Guests generally appreciate the friendly staff, clean rooms, and convenient location of the hotel, particularly its proximity to Broadway. However, several guests have expressed dissatisfaction with the high cost of parking and issues with room amenities such as faulty air conditioning, broken ice machines, and poor Wi-Fi connectivity.
- Friendly staff
- Clean rooms and hotel facilities
- High cost of parking
- Issues with room amenities
- 5/5
Amazing property I would definitely stay there again.
- 4/5
Great location. Staff friendly. Rooms nice. Would stay there again.
- 4/5
The gym needs a full upgrade. The staff was very helpful EXCEPT when asking for a one hour late check out. In this regard, I asked on date of arrival, day prior to check out and on the morning of check out. Further when I advised that I was a rewards member; this too was of no help.
- 3/5
I paid for vault and parking and ended up having to go get my own car after waiting for 40 minutes thinking vault was bringing it. I saw staff look at a car parked out front for over a 1 hour and did not vault it.
- 5/5
Loved that it is close to broadway street.
- 5/5
Everything was great, we will be back.
- 4/5
Other than that, great hotel, walkable distance to Broadway or $10 Uber ride.
- 5/5
Close to everything. Good job!!!!
- 4/5
I looked at the pool. It was nice but didn’t get to use it. The overall pool area is small for how big of a hotel it is. The restaurant bar attached is really nice and they include one free drink between 4 and 5 PM unfortunately for us we had to pay to do an early check-in even though it says as a VIP member it’s available I didn’t know it would be a $75 fee. There is also a breakfast but if you don’t get down there 30 minutes before they close, they won’t allow you to order. It is a sit down breakfast where you order versus getting your own food quickly.
- 5/5
Great location. Walking distance to Broadway and Country Music Hall of Fame. Hotel was quiet and clean. Loni (front desk) was awesome! They do charge for parking and breakfast which stinks. Overall, great place to stay in downtown Nashville.
- 5/5
Loved that it was close to Broadway! Spacious room! The lady who checked us in was super friendly and helpful. The rest of the staff was not very friendly at all. They looked bothered whenever you approached them.
- 5/5
Exceptional
- 2/5
Bar was very good as was check in Housekeeping very poor, breakfast mixed, checkout not interested!
- 2.5/5
Clean nice room No free breakfast and we shouldn’t have to pay for parking when we are literally paying to stay there.
- 5/5
Everyone was nice rooms were clean
- 5/5
.
- 5/5
Parking is a little costly but the self park to valet is only a few bucks and worth it to have your car parked in a safe area.
- 5/5
Great property with easy access to the CMAs.
- 3/5
Breakfast was all eggs and dairy items. no choice of pancakes or bagels if you had a voucher for breakfast .Wish it would have been a breakfast buffet. Pool looked bigger in the photos very small . Location was to far from broadway up a hill. almost Friday sports bar was ok not great to eat at way over cooked the tater tots . Service slow for busy CMA fest . No public bathroom in the lobby . Room doors very heavy and hard to open. Lots of noise in the area . Plus lots of homeless around . I would not recommend staying there.
- 5/5
Overall great
- 4/5
Location and friendly staff Nothing
- 5/5
Excellent location and staff helpful. Would like a few more hooks in bathroom
- 5/5
Was a great stay for the CMA Fest! Very convenient to get to both Broadway or the Stadium. We will definitely be staying here again!
- 4/5
The hotel was nice and we enjoyed our stay. It was close to broadway. We paid extra for the 15 floor to have the coffee and snack included and it was not worth it. My wife found the coffee not good and the danish pastry were terrible. That was disappointing.
- 5/5
Great location.
- 5/5
Pool on 5th floor is ok. It much sun though.
- 5/5
The hotel was well maintained and clean. Our room was spacious and comfortable. The breakfast option was amazing and well worth it. The hotel offered a free drink during happy hour at their onsite bar every night. We enjoyed a drink before heading out for dinner
- 5/5
Nichole at the front desk was welcoming and helpful. The parking garage attached to the hotel felt safe and always had available parking. The price for parking increased every night. I purchased the room and parking as a bundle through Expedia so it was discounted. The hotel is about 6 blocks from downtown bars. Great location! Clean room! Parking available. Restaurants in the hotel and in the blocks nearby.
- 5/5
CLOSE TO SHOPPING CLOSE TO LOTS OF PLACES TO EAT.WALKING DISTANCE TO MANY ESTABLISHMENTS VERY CLEAN, VERY FRIENDLY AND POLITE STAFF WILL DEFINITELY VISIT AGAIN.THANK YOU TO THE STAFF AND CREW MEMBERS
- 5/5
Exceptional
- 4/5
All was great except the service in the Bodega could have been better. Ordering was fine but delivery to our table was quite inefficient. Server seemed ‘out of it’ but we did get what we ordered & food was good.
- 5/5
Great location, 3 blocks from Lower Broadway. Staff was amazing and very helpful.
- 5/5
This hotel to me is 5 star! Everything was perfect. Staff is knowledgeable and trained well. No complaints at all.
- 4/5
Very nice stay! Will recommend to others and we will come back!
- 4/5
We loved our stay!! The food was good. We needed extra towels and it was brought up fast making the staff awesome!!! Front desk super helpful. My only suggestion is How about offering free small complementary waters. The time we stood in Vegas they offered two free bottles a day per person. See you in three years!!
- 5/5
Amazing, quiet, convenient place to stay with a very helpful and pleasant staff.
- 5/5
Great spot. Close to downtown. Modern and roomy. Would stay here again !
- 5/5
Ive stayed here before and would stay again. Great location. Only 2ish blocks from Broadway. Clean..has everything you need.
- 5/5
Wonderful hotel, the staff were exceptional and the hotel was clean and modern. Rooms were lovely, the beds were insanely comfortable! The bathrooms had everything you needed and shower pressure was great too. Breakfast was super tasty and the coffee was surprisingly good. The location is ideal for exploring Downtown and beyond. Overall the atmosphere at the hot was really welcoming and we had memorable stay.
- 5/5
Exceptional
- 5/5
Exceptional
- 5/5
Nice location and great staff
- 4/5
Very good
- 4/5
Great location for the downtown area. Room was a little dark, not enough lights Bathroom door was also a barn door Which didn’t offer a lot of privacy Overall, a good hotel
- 5/5
Valet was great. Everyone was helpful and kind. Clean. We were happy with our quick getaway.
- 5/5
bar was very nice, could have stayed open later, excellent location
- 5/5
location
- 4/5
The hotel was located in the heart of Nashville near everything we wanted to visit. The staff seemed friendly and our room was a good size and clean. Breakfast in the adjacent Bodega had several options and the food was delicious. The reasons I would not rate this hotel as excellent: 1) We checked in less than an hour before the official check-in time; they charged us an extra $50 for that and tried the repeat that charge on the second day of our stay (when I complained, I was issued a refund for “late arrival” on the second day). 2) I know the preference for beds varies person to person, but I found this one lumpy and not very comfortable. 3) No towel bars or chairs in the bathroom, so no place to put towels or clothes while you are in the shower. We found this odd.
- 5/5
Exceptional
- 5/5
Loved the room. Love the dove shampoo in the showers
- 5/5
Loved this hotel. Walking distance to Bridgestone. No charge to bring my dog!!! Bathroom spot for dogs right outside front door. Staff were all super friendly. Definitely will stay here again. Parking is $51 a night which I feel is too high. That is my only negative with them, also I think Expedia shows it being cheaper than that too, so they might want to update that with them.
- 5/5
We loved the location. Everything is within walking distance and Martin’s BBQ joint is right across the street… Don’t miss out on their brisket! The lobby and “Almost Friday” bar is a great addition and has everything you need if you just want to stay at the hotel. I would definitely stay here again!
- 5/5
Perfect location clean place good service
- 4/5
Great location. Walking distance to Broadway and great bars and eateries close by. We stayed 3 nights and housekeeping never came. By the time we got back at night we were too tired to care and thought they would come the next day, but they didn’t. Had to snag some fresh towels off the cart on day 3. Also were told there was a free breakfast, but apparently not when booked through Booking.com. Yet this wasn’t mentioned when booking, and no options to add it.
- 4/5
The walking distance to everything. Pretty close. Clean facility. Parking was $60 a night and there really isnt another option. I didn’t see it disclosed on the listing.
- 4/5
The walking distance to everything. Pretty close. Clean facility. Parking was $60 a night and there really isnt another option. I didn’t see it disclosed on the listing.
- 5/5
Exceptional
- 4/5
The parking at the hotel was an additional cost, pulling into the hotel was difficult.
- 4/5
The hotel was very clean and beautiful! The parking at the hotel was an additional cost, pulling into the hotel was difficult.
- 4/5
Great location. Walking distance to Broadway and great bars and eateries close by. We stayed 3 nights and housekeeping never came. By the time we got back at night we were too tired to care and thought they would come the next day, but they didn’t. Had to snag some fresh towels off the cart on day 3. Also were told there was a free breakfast, but apparently not when booked through Booking.com. Yet this wasn’t mentioned when booking, and no options to add it.
- 5/5
The location was perfect — very close to Broadway, easy parking, and we felt very safe the entire stay. The pool area and amenities were also clean and well maintained. On top of all that, it was a great price for how nice everything was. Perfect hotel for a Nashville trip!
- 5/5
So clean, nice bar, clean and relaxed atmosphere.
- 5/5
Beautiful hotel! Garrett, at the front desk, was welcoming and helpful. Only downside was the Self parking was a little pricey. Our room was very nice and clean.
- 4/5
Location & facilities Parking cost for guests was expensive
- 5/5
Great stay. Super friendly and helpful staff.
- 5/5
Location, free cocktail for happy hour, record player and record use Nothing
- 5/5
Location, free cocktail for happy hour, record player and record use Nothing
- 3/5
Everything was overall great except for the false advertising on the Expedia site with the statement “breakfast included”. Every other hotel had it included - this one said it did and when we got there we were told it was not unless you had a “voucher”. False advertising. We had to pay an outrageous price Canadian money to eat every morning and could have booked somewhere else at the same price with breakfast included. Was an unexpected cost to us and really turned us off. Go somewhere around there for the same price and get it included!!! Big money grab - shame on them for saying it’s included when it’s not.
- 5/5
Great location.
- 5/5
Absolutely amazing staff! We had 2 valets, Sean and Jody I believe and they couldn't have any nicer. Went over and above costumer service and out of their way to be super helpful and nice!
- 5/5
Great location, easy parking, free happy hour drink daily. I would stay here again 😊
- 5/5
Exceptional
- 5/5
Would definitely stay again
- 5/5
.
- 5/5
The staff was very pleasant, updated comfortable room and it is close walking distance to restaurants and 10 min walk to Broadway. Parking is tricky inside the parkade, small spots, tight turns and steep entry/exit. I would very much recomend staying at this hotel if family or friends were coming to Nashville.
- 3/5
Good location
- 2/5
Room was extremely muggy even we had AC on .
- 4.5/5
Superb
- 5/5
Nice
- 5/5
Staff was great and great location
- 5/5
I would definitely stay again. Very clean and very affordable. Short walk to Broadway. Had a great stay
- 5/5
Great place to stay while in Nashville! Breakfast was really good! Really enjoyed having the Bar/restaurant right there also! Staff was really friendly! Would highly recommend!!!!
- 5/5
Had a wonderful stay. Good location.
- 4/5
Excellent breakfast.
- 5/5
Parking was convenient. We had an early morning flight so we missed breakfast. The room was stunning and I can’t wait to go back.
- 2/5
Property was fine, it was 10 minute walk to broadway. I was extremely overcharged though. Parking in the garage was full so parked in the lot across the street. I wasn’t aware of the price in the parking garage, staff didn’t know either. It ended up being $57 and across the street in the parking lot cost me $101.02 then I was charged again for $61.96 then again for $121.13 for parking at the same location. I did not authorize those extra charges, the hotel also charged me 3 times, canceled 1 charge but then took out 2 deposits of $100 each when I left the room in perfect condition. I stayed 1 night in total.
- 5/5
Close to Broadway and friendly staff I was given an inaccurate valet price
- 5/5
Hotel was very clean, room was spacious, staff was super nice. Great location, close to downtown - would definitely stay here again.
- 5/5
Great location
- 2/5
Clean rooms, staff pleasant, parking tight after late hours
- 4/5
Amazing stay for bachelor party on broadway
- 5/5
Had a very pleasant stay. Staff was very friendly and helpful. The breakfast was great. Best overall stay I've had at any hotel in years. Will definitely will stay here again when I'm back in the area.
- 5/5
Location and Staff and valet were so nice and helpful!!!!
- 5/5
We went to a concert at the Bridgestone Arena and it was perfect distance! Hotel was very clean and rooms were very nice.
- 5/5
The staff was extremely friendly. Everyone was amazing. We quite enjoyed the whole visit. Clean, nice, close to many things in downtown Nashville. Definitely will be staying again when we come back. One of the best stays in my book.
- 5/5
Good location. Clean room. Friendly staff
- 5/5
Everything was great had a great time
- 5/5
Everything was so great, staff room and location to City Winery
- 4/5
Yed
- 5/5
We were very happy with our stay!
- 5/5
We like everything. More specifically the breakfast at the Bodega, the shower, and the very comfortable bed! Oh and the free drink at happy hour was a nice perk.
- 3.5/5
Good
- 5/5
Super nice staff. Great location.
- 4/5
I wanna say the beds were very comfortable, the room was very accommodating for the amount of people in the room, however, I think the thermostat was broken because it was either hot or cold. There was no in between. The property is lovely and we love the little lounge to just relax in and not a far walk to Broadway and all the attractions.
- 5/5
Exceptional
- 5/5
Parking is expensive.
- 5/5
Exceptional
- 5/5
The staff was absolutely wonderful. The most courteous staff and pleasant staff and welcoming I have ever experienced at a hotel! We loved Tashawn! ..... Susie &Jody The price of bottled water. Yikes!
- 5/5
Comfortable room. Good location. Great staff. Parking is expensive.
- 5/5
The price of bottled water. Yikes!
- 5/5
Enjoyed the stay
- 4/5
Very good
- 5/5
Clean, good locarion, bar/restaurant and convenience store with food and beverages. Parking for check in was confusing.
- 5/5
Overall excellent…staff was extremely polite and helpful
- 4/5
Satisfactory
- 4.5/5
Very convenient to downtown/ broadway Very clean No issues
- 4.5/5
Superb
- 5/5
such a great stay! everything everyone, so nice!
- 3/5
Pleasant
- 5/5
Very nice Valet was pricey
- 5/5
Very nice Valet was pricey
- 4/5
Location
- 4/5
Location
- 5/5
I sent my fiance, her mom, and daughter there for a girls trip. Of course I was worried. But the place was so nice and helpful that it very much eased my worries and made me feel better about it.
- 5/5
The hotel had an efficient check in with valet parking. They offered great service in every area of the hotel. The bar and store were well stocked. The rooms were clean and comfortable. The location felt safe with an easy walk to downtown. I would definitely recommend this hotel.
- 5/5
Excellent location for everything.
- 5/5
Nice all around
- 3/5
There were black fingerprints in the door jam in the bathroom I assume dust because it came right odd with a washcloth. The toilet paper holder kept coming apart. Breakfast was advertised on Booking.com but was not included. Parking also not included. $54 a night on the weekend. The Bodega charged $15 for an "All American" breakfast and then served 2oz of gravy in 2 separate plastic serving dishes. I get being in downtown and charging more and still wasn't worth the cost for what we received. After paying what we did for two nights breakfast should be included, the towels shouldn't have had stains on them they were tiny and still, the pool is a lap pool.
- 4/5
Friendly staff at a good location.
- 5/5
Everyone was friendly, the location was great, and very clean. Although we didn't use the pool, disappointed in the size.
- 5/5
Very xlean and friendly.
- 4/5
Breakfast was great- parking easy but expensive
- 5/5
Great stay
- 5/5
Close to broadway, just a couple blocks. Staff was great. Breakfast was great!
- 3/5
Room had smell of vomit on carpet. Snack cart was mediocre at best. Lukewarm bitter coffee and not always stocked.
- 5/5
This is our second time at this hotel in Nashville. Without a doubt would recommend highly to anyone going. Walking distance to broadway and many tourist attractions. Right close to one of the best bbq places downtown. (Martin’s BBQ) Staff is always friendly accommodating and helpful. Love this place. If we go back to Nashville will for sure stay here again.
- 5/5
The hidden fees were surprising. The parking was pricey, If you are staying there should not cost 50.00 aday
- 5/5
Parking was pricey. Hidden fees
- 5/5
Room is huge and clean, very comfortable. Staff are very friendly and helpful. Breakfast was really delicious. We will definitely come back.
- 5/5
Dee Privett
- 5/5
Clean, helpful staff, easy access to everything in the downtown area, parking accessible. Couldn't have asked for better!
- 4/5
Parking was pricey
- 5/5
Clean, great staff, easy onsite parking garage with elevator into the hotel and great location.
- 2/5
We would never choose this hotel again! The location was great but the stay itself was poor. We were put in a handicapped room, which was not requested. The shower configuration was such that the water sprayed all over the bathroom floor. The shower curtain did not reach the very short curb, and there was no way to keep the floor dry. We had to dry the floor after every shower, rendering our towels unusable, however they don’t clean your room…EVER! So every day we would have to go by the desk for fresh towels and coffee pods. In addition, the bathroom faucet was small and set very close to the edge of the sink so it was difficult for my husband to get his hands under the running water. Poor design. The lighting in the bathroom was very dim as well. The trash was never emptied and the dirty towels just piled up. We told the desk that some coffee had been spilled in the sheets, but no one came to change them. A few good things…the bed was comfy and the breakfasts were good and plentiful. But overall, the lack of housekeeping makes me understand why Airbnbs are so popular.
- 5/5
Clean rooms and friendly staff
- 2/5
Valet parking lots of mistake and charging me extra money
- 3/5
NA
- 5/5
The holiday Inn made our first trip to Nashville so great! It was a 5-15 min walk to everywhere we wanted to go. The free breakfast was included in our package with premium coffees and a sit down bistro breakfast, very delicious. There was a complimentary drink at the happy hour at the restaurant each day for each person staying in the room. Rooftop pool was a bit small and only had sun for a short period of the day but it still worked out great for us! The staff were all so friendly and welcoming to the city! Highly recommend for a close stay to the heart of the Nashville and a budget friendly option!
- 5/5
Pricey but centrally located.
- 5/5
Closeness to downtown and dog friendly Would’ve liked a entertainment in the bar
- 5/5
it was perfect and very clean and comfortable
- 5/5
Rob with Valet parking was so helpful and kind. I highly recommend this hotel when visiting Nashville.
- 5/5
Room was better than the pictures online. Staff was helpful & courteous. Valet staff also was very courteous, prompt & trustworthy.
- 5/5
Really enjoyed my time there. Nice hotel and a great location
- 5/5
We had a great stay at the Holiday Inn & Suites. The front desk staff were really helpful too (v quick check in). Our room was very comfortable and great views (end room). The hotel is a few blocks off Broadway - definitely walkable but not crazy crowded. Overall really pleased with everything about our stay. Will come here again!
- 3/5
No hot water-had to take cold shower😳😳
- 5/5
On site bar and restaurant close to down town
- 5/5
No free breakfast or coffee
- 5/5
Great
- 3/5
I called and asked for an early check in and was told I would have one for 1:30-2:00. I got there and they told me I was early and it wasn’t ready. I then paid a fee. Came back later and was asked to pay it again. I showed I paid it and it was waived. When I went to leave, they called and were very adamant I had to pay it again. I checked and looked like something happened to it. I told them I would pay when I check out. (30minutes) we had a worker stalking our room waiting outside of it. It was very weird
- 5/5
All of the staff were so nice and loved the smell inside the hotel. I really don’t have any bad things to say.
- 5/5
All good
- 4/5
Breakfast was amazing
- 5/5
Good
- 5/5
My room was clean. The staff was very friendly and helpful. Would stay again. It was convenient the Bodega and restaurant on site.
- 5/5
Room is large, clean, with valet parking - tip valet through an app, walking distance to Country Music Hall Museum. Bathroom clean and lots of towels. Good view on the higher floor. Friendly and helpful concierge. Our request for a double queen instead of one king was granted! The safety box in the room was "low-batt" so it wasn't working. They should have checked before we occupied the room. Had to wait to next day when the tech is at work. Other than that it was perfect.
- 5/5
We had a wonderful stay thanks to the great recommendations from the staff. Everyone was also super courteous and hospitable.
- 5/5
Very close to Broadway without getting the noise. Clean facility. Gym and pool area clean. Excellent breakfast service down in the Bodega. Expensive parking. Realized I didn’t really need a car a little too late. Pool area doesn’t get much sun.
- 5/5
Great location for walking around to various sites.
- 4/5
The close proximity to all the action on Broadway is great. Their little convenience store/ snack shop and restaurant bar is good as well. Nice clean hotel, friendly staff.
- 5/5
It was walking distance to everything and it was very clean. The staff was very friendly and very helpful. I don’t have any complaints
- 4/5
Always seem to get views from hotels looking over the air conditioning units on the roof of the building. Not a nice view.
- 5/5
Clean rooms, nice lobby, friendly staff, and easy walking distance
- 4/5
Very nice facility, clean, friendly. As far as our individual room, the electrical outlet in the bathroom did not work and neither did the one at the bedside. Was just slightly inconvenient when getting ready for the day
- 5/5
Everything was perfect
- 5/5
The staff and breakfast were great! Just close enough to broadway to walk or ride a scooter
- 5/5
When checking in they for got to tell how to use my parking package, so I got charged $ 57.00 dollars to park one night, I talk to the manager and he made it right, so it's all good. We love the vinyl records in the lobby, get a record player and a couple of record, take them to your room and enjoy.
- 4.5/5
The staff were always very polite, friendly, and helpful. The facility and our rooms were clean and comfortable. We even used the washer/dryer. We loved being able to walk down the street to Broadway. We had a blast finishing the night at the game room playing shuffle board.
- 5/5
The parking garage was convenient. The beds and couch were comfy. Housekeeping brought up extra blankets timely.
- 5/5
Great front desk staff!! So friendly and accommodating!!
- 5/5
Great walking location to Broadway. Nice staff!
- 2.5/5
Paying what we were paying I expected to have the room cleaned every day. In fact I discover that you would have to ask for the cleaning. Furthermore the floor is still partly covered with carpet......old carpet and partly dirty.... In 2026 I expect such a type of hotel to have room with a clean floor, without any carpet ! The breakfast proposal was kind of poor especially the service.....I do not want to imagine if only 20 rooms go down to have breakfast at the same time.......chaos ! The pool........it's a joke considering the size of the hotel.
- 4/5
Bed wasn’t the comfiest, aside from that. Very welcoming stay.
- 5/5
Would stay here again
- 4/5
Nic
- 5/5
Parking was $60 er day and there an “entertainment fee” added for each night
- 5/5
Room was clean and comfortable! Staff was helpful.
- 5/5
Rooms look recently renovated. The location is excellent nearby Broadway and many attractions. Rooms are spacious, but parking is expensive and spaces are tight.
- 4/5
Breakfast not included online I couldn’t add parking and breakfast at the same time. I picked parking. Just got home and had to call. I was over charged $60 on my bill from Hotel.com price. Theyreimbursed my card. We were in the 13th floor, but still a little noisy from traffic which was surprising. The bar free drink was nice, but a homeless man begging for drinks and got one, no workers talked to him (little upsetting trying to enjoy a drink) easy to walk everywhere
- 5/5
Clean. Close, but not too close to all the happenings! Easy walk to Broadway
- 4/5
Great location, the staff was helpful and kind and the room was very clean! We would definitely stay again!
- 3/5
Thede is no complementary breakfast. They charge for parking and it is really expensive
- 5/5
Very central to everything
- 5/5
Very friendly in accommodating staff. Very close to all the fun. Touristic stuff in downtown Nashville. Absolutely a five star rating. Especially the front desk people. Nicole was wonderful, very nice, professional, and a wonderful person!
- 5/5
Great stay. Big rooms. Fresh breakfast. My girl had the best time for her birthday. Location is amazing
- 4/5
The hotel is pet friendly. The staff were great. We enjoyed our short stay.
- 5/5
Sec tournament. Great experience
- 5/5
Customer service was great overall!
- 5/5
Was a great place to stay! Easy walk to Broadway
- 5/5
Staff was friendly and helpful. Onsite bar and restaurant was awesome, kind and generous to hotel patrons. Bodega onsite was convenient and had excellent breakfast sandwiches. Amenities in room were great, brand name shampoo, conditioner, shower gel, body lotion. Vinyl record players and albums you can check out to use in room, what a nice perk.
- 5/5
Everything went well during our stay, with exception to having to be moved to another room because the AC wasn’t working. Also, the pool area was not open even after being told by staff that it would be open.
- 5/5
The Bodega was nice. The staff there was top notch. The valet’s are great. Especially Rob C. He helped us tremendously. The hotel is in walking distance of Lower Broadway, Country Music Hall of Fame and Bridgestone Arena. We couldn’t be happier with our stay.
- 5/5
The property staff was so polite and helpful.
- 5/5
Everything about this place was very nice. Parking was expensive, but probably in line for Nashville.
- 5/5
Great hotel, great hotel bar, helpful staff, great location
- 5/5
I will recommend your establishment to everyone I know. We will only stay with you moving forward!
- 2/5
We were not allowed to check in early even though we were informed over the phone we could. Our refigerator broke and we were not reimbursed for the food that was ruined. Staff was very rude and not accommodating. Cleaning staff was very kind.
- 5/5
Excellent staff, clean facilities, great location to broadway, Resturant’s and Titan Stadium. Excellent services from the bell hops,,the front desk and the cleaning crew! Love it!
- 5/5
Really great stay-lovely staff. Safe and clean property. Extremely comfortable beds/sheets
- 5/5
Amazing hotel staff! Valet made parking so easy! Great location!
- 5/5
Very friendly staff, really nice hotel, Would absolutely stay again
- 5/5
Very nice place to stay and close to everything
- 5/5
The room was spotless and very nicely decorated and maintained. The staff was friendly and helpful. Very welcoming for pets. There was no additional pet fee and a pet relief area right outside the front door.
- 5/5
Great convenient location. Clean and smells good! Staff are friendly! Ask for Jassar as your valet. Reasonable costs!!!
- 5/5
Location is awesome!
- 3/5
overall good, close to broad way
- 5/5
Beautiful hotel. Walk-in distance to Broadway
- 5/5
Very nice
- 5/5
Water & snacks given upon check in also...room was beautiful, clean etc. Bed ahhh....lol...nice bar with cool happy hour deals & food, little bodega area w/ games to play for kids or adults...great pool area...best of all, close to everything, Broadway right down the street...Im going back ASAP
- 5/5
Great stay at Holiday Inn & Suites. Went fur a bachelorette trip and was extremely impressed with this hotel. We stayed on the 15th floor in a very clean, large room. Bathroom was a good size and the shower had ample storage. Bed was very comfortable and the staff were friendly and helpful. Only a few walking blocks to Broadway. Would certainly recommend. Great value. Stay on the 15th floor, if possible— extra amenities are a nice touch.
- 5/5
Very nice facility close to the places that you want to see in downtown Nashville. Quite and comfortable location with multiple dining options.
- 5/5
This hotel is conveniently located about 3 blocks from downtown broadway. We stayed here because of its close proximity to Bridgestone Arena for the SEC basketball tournament. The hotel was dressed up with memorabilia from all the SEC schools, which added to the festive atmosphere. The room was plenty big, very clean, and modern. The hotel also has a nice fitness room, and provides guests with a free drink each day at their hotel restaurant/bar, which is a really nice touch. My only complaint would be the outrageous cost of parking ($50/day), but I guess that’s about average for downtown Nashville. No less, I still give this hotel 5 stars and would recommend staying here. The price is also better than most other major hotels downtown.
- 5/5
The room was very clean and pretty new looking. The hotel was in a great location- about a 5 minute walk to Broadway. The hotel was really nice, great breakfast was really good too.
- 1/5
I was very disappointed when I showed up. I had made two requests. One was to check to see if they had a peloton which they did and the other one was to check to see if they had a pool. I was told yes they do. I called the front desk, told him what day I was going to be there and asked if those would be available. I was told yes. When we got there, we were excited cuz it was a 90° day and we wanted to go lay by the pool. WWell I was informed upon check-in that the pool was still closed for 2 weeks. It didn't open for another 10 days or so till the beginning of the following month.
- 5/5
Safe, clean, modern, quiet, convenient to the downtown attractions, easy parking. Will stay there in the future.
- 5/5
We will be staying here again on our next trip to Nash!
- 5/5
Everything was very wonderful. Friendly staff, great location
- 5/5
The suite was lovely. The staff was courteous, friendly and extremely helpful. The location was within walking distance of everything!
- 5/5
Yes
- 5/5
Teshaun took super good care of us. Very friendly staff.
- 5/5
Very nice and clean hotel. Will stay again.
- 4/5
Room was nice enough. Less than a half mile walk to Bridgstone Arena. Room appeared to be clean. Bathroom sink is a terrible waste of counter space, and the parking rates are absurdly overpriced considering you are paying for a room there. Check in desk attendants were courteous and helpful though, and check out was a breeze.
- 1/5
Charged my card after company already paid for it! And parking was outrageous! Horrible experience
- 5/5
Courteous staff. Quick check in. Convenient location. Large room. Clean.
- 5/5
Spacious, very clean rooms, and staff was very kind
- 5/5
Everyone was SO courteous!! Very walkable to where we needed to be. Room was nice - the heat/air was a bit noisy tho. Traveling with another so they were able to keep our rooms on the same floor-actually next to each other! Very accommodating! Definitely would stay there again!
- 5/5
Room was very nice staff was great , Nichole was amazing!!!
- 5/5
Walkable location, clean, friendly staff.
- 5/5
Everything was great
- 5/5
Very nice. No issues at Hotel except $51 a day to park in their parking garage seemed excessive.
- 5/5
Room were nice and clean! Staff was great
- 5/5
Everything was as good as advertised.
- 5/5
Very clean rooms and comfortable beds, we got the included breakfast and was really good and convenient. Waking distance from broadway. Nice and attentive staff. 100% recommended!
- 5/5
Clean room, great staff, perfect location and awesome breakfast.
- 5/5
Everyone was nice, beautiful atmosphere, great spot. Big toom
- 5/5
Clean hotel and great service! The room was nice with a lot of space.
- 5/5
The room was clean. The staff was very friendly. David and Kellen were very helpful with the valet service.
- 5/5
Great hotel, great location!
- 3/5
Correct pricing
- 5/5
Clean, spacious room with updated bathroom fixtures and nice coffee machine, very friendly and helpful staff, nice amenities but I wasn’t there long enough to use the gym or restaurants. They looked very nice though! Also liked the convenience of having the choice to use valet or self parking in the covered on site parking garage and the ease of getting from it to the hotel. Overall it’s a really nice hotel. I did really enjoy my room and stay!
- 5/5
Room was clean, quiet and comfortable. EVERYONE that we met that worked at the hotel was wonderful! Check in and out a breeze. Rob the valet is a GREAT person! Thank you all
- 5/5
Room was very clean and the bathroom has the greatest shower! East check in and out and the staff were very friendly. I would definitely stay here again.
- 4/5
Great check in with clean room.
- 5/5
Clean, great location
- 5/5
Staff was awesome. Clean room, comfortable. Everything that I needed was there at the hotel.
- 4/5
The room was clean, the toilettes were Dove! I love it. WIFI was NOT good at all.
- 5/5
We are Nashville residents, and stayed (me, spouse, two cats) in this hotel for three days during the winter storm when we lost power at home. Pet friendly hotel, most of the guests were other displaced Nashvillians. Dogs everywhere. The hotel staff were AMAZING. And the hotel waived cancellation fees in view of the emergency, which was a huge stress reducer, allowing people to make reservations for enough days without worrying that they would have to cancel and pay the fee when power came back at home. I strongly recommend this hotel to any Nashville visitor. It's some 3 or 4 blocks from Broadway. Plenty of options for anything you want to do.
- 5/5
Staff was amazing rooms clean shampoo conditioner hand wash lotion provided breakfast was amazing walking distance from Broadway will pick this place to stay at again
- 1/5
It was horrible because it didn’t say I had pay for parking and didn’t say nun about deposit but only said owe 22 when get to property
- 5/5
Great location, parking is $50 just fyi, no matter where you park..!keep that in mind
- 5/5
I can't say enough good things about our stay at the Holiday Inn & Suites. Every person i encountered was so friendly. We had a corner room on the 13th floor overlooking all of Nashville. The location was perfect. Just a few blocks to Broadway.
- 5/5
Excellent stay, great staff, clean, quiet, close to convention center and great food all around!!! Thank you!!!
- 5/5
Room was spotless and the frint dtaff was amazing
- 5/5
Room was clean. I don’t think the heat was working but I didn’t call to tell them, I just put a sweatshirt on. The breakfast was good, I do wish they had more muffins available to the people that aren’t early risers. Staff was friendly. Parking on site was nice. They had big parking spaces for more protection of my car. I know someone who stayed at a different hotel and their car and several others in the parking lot were vandalized.
- 5/5
It was great
- 5/5
Great staff. Spacious and spotless room. Great Valet parking
- 5/5
Perfect
- 5/5
Hotel room was clean and up to date. It looked like it had been remodeled recently. Also it was close to restaurants and many music venues.
- 5/5
Great staff, quick check in & parking right across the street if you don’t valet.Room was clean and spacious
- 5/5
From the happy hour at the bar, to the breakfast, to the friendly helpful staff - all were top rate.
- 5/5
Great location! Rooms were clean and renovated. It was fun to hang out in the lobby areas before walking to all the Nashville attractions. Would definitely stay here again!
- 5/5
Very next rooms great location and staff was great even after we locked our selves out of the room even gave great food recommendations as well
- 4/5
Our
- 5/5
Fantastic Staff Very close to. Roadway
- 5/5
Clean and good location
- 5/5
Everything was great!
- 5/5
Limited breakfast and you needed to request it when we made the reservations. We didn’t know that.
- 5/5
Room was very clean, the staff was pleasant and helpful! I would stay here again!
- 4/5
The hotel was great, very comfortable and clean. Perfect location if wanting to walk to broadway and not spend an astronomical amount. Only complaint is the parking. Nightly fee is very expensive and they over fill. Not enough spaces, I had to circle the garage for 20 minutes waiting for someone to leave before I could park
- 2/5
We liked the hotel, great location. But there are a few points we should add: - the cleanliness left something to be desired, we had to beg to have the towels changed, my daughter dirtied the bathroom floor, and in the 4 days we stayed there they didn't even mop the floor to clean it. - the parking, an absurd price of $50 per day, we walked a block and left it in a public parking lot for $21. - and having to choose a dish for breakfast and then having the breakfast staff prepare it is very inconvenient; if you want seconds you can't.
- 5/5
Clean room, great location
- 5/5
The room and entire facility was very clean. All staff that we encountered were super friendly and helpful. The location was great. We were close to the Stadium as well as Broadway.
- 5/5
Clean big rooms
- 5/5
Excellent, just disappointed in being charged excessively for parking. One fee of $50 for entire stay is acceptable.
- 4/5
Coffee creamer was old and hard. Maybe switch out often, or check it? The pre package creamer in the rooms
- 5/5
Nice hotel, clean room, friendly staff,
- 4/5
Location
- 5/5
Wonderful, one of the best Hotels I've ever been. Karissa was super nice, caring and friendly
- 5/5
Walked to so many bars and had so much good food! What a fun spot!
- 5/5
Clean rooms, friendly staff and walking distance to everything. Would definitely stay again when back in Nashville.
- 5/5
Beautiful decor (very Nashville). Good in-room amenities. Very friendly staff.
- 5/5
The room was clean, very spacious and comfortable.
- 4/5
Nice hotel. Clean rooms. Sometimes seemed short staffed. Staff always kind and attentive.
- 5/5
The hotel was clean. The staff was excellent and the manager Dylan has gone the extra mile even leaving a note on the nite stand. The view of the city was amazing. I would recommend this hotel 100%. The next time I go to Nashville I will definitely stay here again.
- 5/5
Courteous staff, especially the valets.
- 5/5
Clean room great staff parking price is little high
- 5/5
Get spot for a trip to Nashville! The hotel has everything you need for your stay.
- 5/5
Great
- 5/5
Clean room, staff was great, excellent location near Broadway
- 5/5
Staff was amazing! The room was spotless, gorgeous and the view was even better
- 5/5
Rooms were very clean. The staff went above and beyond. The staff was very friendly, accommodating and courteous.
- 3/5
The Hotel was comfy just some minor setbacks that threw me off like the phone didn't work to call the front desk for special needs , no place to hang your towel after using it to dry off with and no option that show if you are wanting to purchase any packaging it should be a pop up or something.
- 5/5
Great room and experience!
- 5/5
Everything was great.
- 4/5
Room was good..
- 5/5
We arrived late at night and the lobby was locked, which is great but we had to stand outside for 10 minutes until the front desk agent appeared. The Agent appeared to be annoyed with us. Everything else was great. Hotel is beautiful and the breakfast was great.
- 5/5
Room was clean, service was excellent.
- 5/5
Clean room and perfect location within walking distance of broadway!
- 4/5
Our room was perfect, orher than a lot of emergency sirens from the nearby fire station. The staff was friendly. Valet attendent, John was the BEST!!
- 5/5
I would definitely go back to this hotel!
- 5/5
The staff was very helpful and they went above and beyond anything we needed.
- 5/5
Friendly staff, very helpful. Great location. Just a quick 8-10 minute walk to Broadway. Clean rooms, a bit worn, but clean! Good breakfast and safe area.
- 5/5
When we checked in, the host was very friendly, and when she found out we were celebrating our anniversary she added on some goodies. Set the tone!!
- 3/5
Con: the parking is a total scam. It’s advertised as $50, but there’s a $20 “destination fee” on top of it. Nowhere in the pricing does it mention this fee. I ended up paying $78 for parking after taxes and added fees. The elevators are also a disaster. They stop at almost every floor, so if you stay at the top you have to visit all 14 floors. It will stop at these floors and no one will be there to get on. The whole ordeal takes about 5 minutes, and it happened each time.
- 5/5
Attractive updates. I believe IHG had a hand in this. Updated lighting not quite adequate. One floor lamp is needed! Comfy beds.
- 4/5
Staff specially Mathew at Yassa the valet guys and the fellow at check-in who's name unfortunately I can't remember. Clean room, well equipped. We saw people with dogs, so pet friendly. Breakfast a bit of a letdown.
- 5/5
The entire experience was excellent
- 5/5
Cleanliness, Almost Friday’s food was amazing.
- 4/5
We had a great stay. Hotel staff was very friendly and helpful. Our room could use some maintenance (faucet very wobbly and safe not working). Minor details. Overall good experience. Attached restaurant was very good.
- 5/5
The only problem we had with this hotel is that they charge you 50$ to park your car in their parking garage per night. They double charged us and it was very hard to get our money back.
- 4/5
Breakfast is not included with the stay
- 5/5
Park in the flat lot directly across from the hotel, its wide open and isn't a hundred bucks a night.
- 5/5
Clean room and friendly staff!
- 5/5
Staff was very nice and friendly.
- 4/5
Beautiful hotel, very clean public and inviting public areas. Room was comfortable.
- 4/5
Room was clean
- 5/5
Great hotel and staff
- 5/5
Was in for my buddy’s wedding. The staff made us feel right at home before we even hit the front desk. Valet was incredibly nice and helpful, front desk got us taken care of right away and the room & amenities was well worth the price of admission. Wedding venue was the country music hall of fame and it was an easy walk back after a night of amazing fun. Highly recommend.
- 5/5
Everything was perfect!
- 5/5
Was surprisingly nice for a holiday inn
- 5/5
Super clean and comfortable. Quiet and very easy to get to.
- 5/5
We had a great time. Thank you.
- 4/5
Room very clean front foyer needs some new carpet/furniture staff very helpful
- 5/5
Hotel staff were amazing. Really helped out and were very pleasant to deal with. We thoroughly enjoyed our stay.
- 5/5
Everything was great!
- 5/5
Great location great room perfect.
- 5/5
Great place
- 5/5
The room was beautiful and very clean. Great proximity to all the "action" at a great price. Will stay here again.
- 5/5
Should consider having a continental breakfast available. Also, might suggest to wash towels:linens in something that smells better. The towels did not smell good at all. Should at least smell fresh.
- 5/5
Very clean and staff was excellent. Sports bar was fun!
- 5/5
Good cooked breakfast. We would have liked a little more breakfast variety as we stayed 3 nights. The room and the service were excellent. A lot of things were in the little store but cough drops or throat lozenges would be a nice addition to the store. Thank you for a great Nashville trip!
- 5/5
All of the above. Everything was good.
- 4/5
yes
- 5/5
Great staff!
- 4/5
I would suggest to have an area for free breakfast not just placing the food and drinks unattended.
- 4/5
Clean room, nice staff and great location.
- 5/5
Clean modern room. Staff was great. Would definitely recommend.
- 4/5
Location
- 4/5
Would like to have a floor with just water and coffee and snacks
- 5/5
The room was clean, comfortable and functional. All staff that I interacted with were very friendly and professional. I'd stay there again without hesitation. The location was great for easy walking access to the convention at Music City Center and even a stroll on Broadway. Dinner and drinks were great at Martin's BBQ, Acme Feed and Seed and The Diner!
- 5/5
Yes
- 5/5
Our stay was great. We would stay here again.
- 5/5
I loved the walking distance to the strip, the room was beautiful , loved the wall to wall windows. Always friday was a great spot and good food. Wish they stayed open for food untill like 12am. But it was good. The only thing i was disappointed in, they said i could use cash and i could not, but ill know for next time. But everything was great. Thank you
- 5/5
Everything was WONDERFUL!
- 5/5
Location and friendly staff. Fitness room clean! Pool area nice for break and the afternoon happy hour was a great place to meet and socialize!
- 5/5
Not a fan of pets in a high class hotel
- 5/5
Room was clean and spacious
- 5/5
Only complaint, was our room wasn't ready til 4pm, but Overall great stay.
- 5/5
Would definitely stay again, very clean, quiet and convenient
- 4/5
Cool place to stay. Not far from Broadway.
- 5/5
Location location location! Easy short walk to downtown/Bridgstone Arena/ Country Music Hall of Dame Museum. Very clean, great service- would definitely stay there again
- 5/5
I felt safe, the property was clean, and we enjoyed the breakfast in the morning. Staff was very friendly. The only possible negative would be almost too dimly lit in the rooms. Unless you turned every light on, and opened up the window in the daytime, it was hard to see anything you put in the drawers or cupboards.
- 5/5
Great location to everything!
- 5/5
Very nice room. Comfortable bed. Perfect walking distance to Broadway.
- 4/5
The room was fine. Unfortunately the water in the shower was not hot at all. Poor pressure too.
- 4/5
Yes
- 5/5
Great location!
- 5/5
Clean
- 5/5
Would like daily service to the room
- 5/5
Everything was wonderful at the hotel. We have stayed all around Nashville and had never stayed here. It’s a great hotel.
- 5/5
Very nice staff!
- 4/5
Front desk staff was very friendly and kind. Everything was very clean, just a good, solid hotel. Nothing special, but safe and clean.
- 5/5
Perfect location a few blocks off of Broadway
- 4/5
Clean and friendly
- 4/5
Hotel staff were helpful and able to check us in earlier because the room was ready early. Helpful desk staff, had a band-aide when we needed one. The breakfast is not included with the stay so we did not try it. Location was amazing, only a short walk away from lower Broadway and local restaurants. The lobby have a mini general store and gift shop which was a nice touch if you needed something small. The room was clean and cozy. The mini fridge did not work properly and when staff were asked about it we were told that the temp of the mini fridge is not supposed to be a typical fridge temperature but they would have their maintenance look at it; nothing was resolved about the mini fridge not working properly. Water was only kept slightly below room temperature while being in the fridge the entire stay. Also the ice machine on the floor was broken but staff provided a key to access another floor for that ice machine. Overall, enjoyed the stay/room, the location is perfect and would stay again
- 3/5
Disappointed because Expedia’s site said breakfast included with the room I selected. No more Expedia for me
- 2/5
I would pay more to stay at the Omni
- 5/5
Staff was very friendly. Excellent location. Great room. Would definitely stay again!
- 4/5
Large room, clean room and public areas
- 5/5
It was good
- 1/5
The front desk said that my card got declined twice but I had a hold on my account for the full amount. They wanted another card saying the first one didn’t work. Gave them my son’s card. Old me they didn’t charge his card was just added to the room. Then his card also got charged for my full room charge. Went to ask them to fix it they said to dispute it with the bank but it should fall off nothing they could do. Mind you I had $4800 in charges for 1 room held against both cards the entire time I was in Nashville, not ok!
- 1/5
They charged two different cards for my room that was held against both cards all weekend and said if it’s still there to dispute with my bank!
- 5/5
Na
- 2/5
They assigned us a smaller room than we booked with a rock hard bed. After mentioning it the next day, they moved us to the room we booked/paid for. We paid $25 a day (each) for breakfast that cost $14. Charging $59 a day to park is ridiculous.
- 4/5
The room was nice and very convenient to venues. However, the bathroom did not have towel racks or an exhaust fan.
- 4/5
Staff was super friendly and helpful. Our room was a bit meh but very clean. The toilet paper holder and a drawer in the credenza were broken. Needs little repairs but awesome otherwise. Would definitely book there again. The lounge bar was great as well.
- 5/5
Great location to broadway Fantastic staff
- 5/5
For the price rooms should be cleaned during our stay.
- 5/5
Great time and very comfortable and clean
- 5/5
Perfect!
- 5/5
The property was very clean and very nice and the staff was so nice. I would stay here again.
- 4/5
Clean room, but when booking we were told there was going to be a complimentary breakfast through Expedia and there was not. However the staff and the hotel were wonderful. Would’ve liked for staff to replenish towels each day without asking, even if they didn’t do a full turn-down of the rooms. But we had a great stay!
- 5/5
Very clean room, friendly staff and a beautiful view
- 4/5
Very comfortable. Outside was noisy at night.
- 4/5
Easy uber ride to the grand ole opry. The pool was very small and COLD But the pool sitting area was decent. Be prepared for a $20 per night fee for access to the pool. That was probably in the fine print somewhere and I missed it.
- 4/5
Rooms were clean, staff were very helpful, had a pampered vibe.
- 5/5
Room was clean, staff was helpful. No issues I could complain about the hotel
- 5/5
Great location, friendly staff, nice breakfast area and food selection. The rooms were clean and modern. Will stay there again.
- 5/5
Staff was polite and very accommodating. She made us feel special and remembered why we were there and asked how our concert was the next day. Check in and out is easy and fast. Walkable to bridgestone
- 4/5
About 4 blocks to Broadway.
- 5/5
Enjoyable
- 4/5
Nice hotel but parking garage was a nightmare
- 5/5
Convenience and amenities. Comfortable and quiet. We were on top floor.
- 5/5
Nice hotel only a couple blocks from Broadway. Has a nice bar and breakfast area.
- 5/5
10 minute walk to arena and Broadway. Very quiet at night which was nice.
- 5/5
Hotel was clean and the staff helpful. The location was convenient to restaurants, attractions and Broadway.
- 5/5
Excellent location
- 5/5
Staff was friendly and very knowledgeable with entertainment in the area. It was nice to have that happy hour drink!!
- 5/5
Very clean room.
- 2/5
Very noisy of a/c
- 4/5
Sus instalaciones son limpias, piscina limpia, gimnasio limpio lo que no me gusto fue el lavamanos fue muy bajito la pila. Del resto bien.
- 5/5
Can’t say enough about this hotel! Every employee we encountered was friendly and helpful. The hotel was nicely decorated, well kept, and in the perfect location to Downtown! The bodega was nice to have on property and the sports bar was fun. We come to Nashville once a year for our anniversary and will definitely come back here!!
- 5/5
Excellent. Good location.
- 3/5
The rooms are nice and big, we did not have soap in the shower, asked for house keeping service and did not receive it. No water in the rooms ! Needs improvement! Breakfast was delicious but service is slow
- 5/5
Great Hotel- location is perfect for peaceful stay, easy access to Broadway and all the attractions. Parking is a pretty penny, Rideshare is great option. Recommend
- 4/5
.
- 5/5
The hotel has an attached parking garage. We were greeted warmly upon entering and given waters. Our room was clean and secure.
- 4/5
We had a great experience at the hotel. Check in was a breeze and they accommodated an early arrival. Our room was very spacious and the bed was very comfortable. I like that the hotel was trying to go green. It would help if there were towel bars to re-hang towels to dry. Also, let us know that you need to request housekeeping. It was written on a flyer left in our room so we needed to ask for coffee pods. The location is very walkable to Broadway. The pool area is lovely. One last suggestion, have corkscrews available somewhere in the hotel. We bought a bottle of wine from a local winery but neither the in hotel bar or front desk had one.
- 5/5
Great property overall, I would stay here again, the only downside was the pool was quite small with very little chairs, and it was mostly in the shade for the day
- 5/5
Was clean and was like a 10 minute walk from broadway
- 5/5
Great location
- 5/5
Great place to stay in Nashville. Great location, walking distance to many venues.
- 1/5
I enjoyed the restaurant where i was treated nicely and the food was great.
- 1/5
👎
- 5/5
Everything was amazing
- 5/5
It was close enough to Broadway but not RIGHT in the action so it was quiet enough. The only thing we would’ve liked was a better pool area because we could see the neighboring pool.. and that looked awesome. Otherwise - great hotel, clean!! And great staff.
- 4/5
The pool was cold and underwhelming.
- 5/5
Friendly staff, good breakfasts.
- 5/5
Clean, safe, walkable
- 5/5
Great location. Very friendly staff. Room was clean and comfortable. Would definitely stay again if back in Nashville.
- 5/5
Nothing special the staff were very poor on check in
- 5/5
Great location and great rooms. My only suggestions, please advertise how much the parking is and the incidental holds on the website in plainer view. Overall great place.
- 2/5
The room was NEVER serviced during my 3 day stay. No towels, bed not made, and coffee never restocked. NOTHING was done at all. Prices there are quite steep for not getting any service. Parking there is another surprise and is very expensive!! So buyer beware when planning to stay at this overpriced dump. OH, and they do not have a "real" restaurant either. Food is serviced in the BAR area. There is a reason I'm a Hilton Honors person. NOTE: A military reunion event was the ONLY reason I was there.
- 4/5
Bar was nice, decent priced. Rooms were clean and bathrooms were nice! No late night room service or food options though. So if you want to hit broadway then make sure to bring food back because there isn’t any.
- 4/5
We like the location to Broadway. The walk wasn't bad at all. We had a problem with the room to start, they were quick to help and change rooms which was quite nice and they gave a breakfast voucher for the inconvenience. The parking is paid to the parking lot, I think it's overpriced. However, it's a covered lot and seems quite secured so we didn't have to worry about damage to the vehicle. The pool area was nice, however the pool size was quite disappointing. Could have been a bit hot tub almost. Pics dont show how small. It looks at another hotel that has an amazing pool area. However, it's clean and nice.
- 5/5
Front desk staff were great!
- 4/5
Staff was good Walkable distance to Broadway
- 5/5
Convenient in downtown near Bridgestone arena and Broadway. Parking is NOT free, but somewhat reasonable considering public parking is more expensive and exposed. The bar & grill was decent, would even go there if I wasn't staying there. Entrance is on a side street, google takes you to main street frontage, no entrance with a car.
- 5/5
Loved that you could borrow a turntable and albums to play in your room!
- 5/5
we were very happy staying here. staff was very nice and helpful. nichole & sedrick were very helpful
- 5/5
Great hotel except for the parking fees. 3 blocks from Broadway which was really convenient for us
- 5/5
Easy to get to Broadway
- 5/5
The staff was super friendly! The rooms were clean and the amenities were great! The location is perfect if you are planning to hit the Broadway area.
- 5/5
Bravo everything was great!!
- 5/5
Great location, clean and employees were very friendly and helpful. Will definitely stay here again.
- 4/5
Front desk employees were awesome. I had a family emergency 2nd day of trip and had to cut my stay short, and there were no problems in terms of getting my money back. Not the case for the garage parking but its ok. By far the best Holiday Inn I have stayed in. Clean, modern. Great location as well.
- 5/5
Nice hotel, great location and staff very friendly
- 5/5
The bed was firm sns supportive. The breakfast was small but nice with vegetarian options.
- 5/5
Great location, friendly staff!!
- 4/5
Requested repair to TV at least 4 times and never got it repaired
- 5/5
Short walk to Broadway was why we booked it, thank you so much 🙌
- 5/5
Room was clean and comfy. Neatest thing was you can "check-out" record player and records to take to your room for free.
- 3/5
Pillows are terrible to sleep on Mattress is way to soft not supportive the least Parking is way too expensive when asked front desk about other options, the answer was snappy “No” From mining options are not great But other than it is fine . All one need is walk distance away
- 5/5
My room was great, customer service at the desk, valet, as well as house keeping was great, parking was convenient and affordable given the events happening as well as everything else
- 5/5
Outlets near the bed were not working and in poor shape. The barn door slider on the bathroom was very heavy / hard to slide for some in the group. Overall though good hotel.
- 5/5
Friendly helpful staff ! Clean room, good breakfast
- 5/5
Great
- 5/5
Loved the room and hotel
- 5/5
Bodega in the hotel was great!
- 5/5
We also found out it was close to incredible dining and Starbucks. The hotel was very clean. We especially liked that housekeeping did not visit until the end of our stay. We would choose this property again.
- 4/5
Great staff. Easy check in. There was a wet spot on the floor that seemed to forward throughout our stay. Notified the front desk and they offered to switch room or bring a fan up
- 5/5
Loved the staff, bartender and kitchen helpers. Comfortable bed and everything was clean upon arrival. We asked for a room change and it was taken care of immediately.
- 3/5
Double charged us for parking will be disputing it at bank they need to fix there comunication system. Will be disputing charges called several times with no result. Poor communication when dealing with parking.
- 4/5
The hotel was clean the neighborhood was iffy
- 5/5
Friendly staff
- 1/5
My husband and I decided to have a date night in Nashville for one night, our first date in 9 months! The hotel was not as near to Broadway as we were told when we called before booking. We were disappointed that we had to pay an uber to get to the bars we wanted to check out when we wanted a walkable hotel! The hotel room was so loud I didn’t sleep all night long, i was exhausted the next day going home back to work. The price is so over rated, I won’t be staying here again and I know a refund won’t happen but it would sure make me change my review!
- 5/5
safe! There were so many options to make your stay enjoyable readily available. Our location was prime as we were in the ❤️ of Nashville Downtown. We only had one lacking staff encounter while here. We will definitely be back!!!
- 3/5
Although they can’t fix it, the homelessness and aggressive panhandling all around really got annoying. When we tried to stop interacting with them we were threatened on two occasions. Pretty much ruined what was an otherwise good experience.
- 3/5
Disappointing that 3 Engineering teams sent to the room could not open our safe for us to use as it was locked upon our arrival. Also we are back home and still waiting for our final invoice/receipt even though I was told I would get it yesterday morning. Otherwise overall stay was very good.
- 5/5
Comfy bed, pillows, shower amenities were appreciated. Loved the room layout. Close to the elevator! Front desk was helpful with services.
- 5/5
Property is clean with spacious rooms and air conditioning worked perfectly considering the heat in Nashville. Bathroom was clean. Only issue and it didn’t affect our stay is the shower was loud. Needs a little work. Overall a great choice for staying downtown Nashville and within walking distance of all things fun.
- 5/5
Close to our concert venue and other activities within walking distance
- 3/5
The hotel was ok and suited our needs but there were a few issues that I noticed that need to be addressed. There were many maintenance needs, our whole stay on the 10th floor there were giant commercial fans blowing as to clean up a leak or something a couple of rooms down. They were quite loud. The peloton in the fitness center was broken and seems to have been that way for quite some time. Lastly, the pool I don't believe ever got properly cleaned the entire 3 nights we stayed there and we checked every day because we wanted to swim. The water was cloudy and gross looking. I think there is a lack in proper maintenance at the property or they are just overwhelmed. The place wasn't that busy though so I am not sure what the issue was.
- 5/5
pleasent
- 5/5
Clean rooms and friendly staff.
- 5/5
Good location. Walkable to Broadway. Very clean hotel.
- 5/5
Great hotel & staff
- 4/5
Location to all restaurants & bars. Room was clean & well maintained.
- 5/5
Hotel staff were fantastic! Our room was considerably hot upon arrival & air conditioning did not seem to be adjusting appropriately. Called to the desk to have it checked into & by the time we returned from our evening outing the room was perfectly cool! Appreciate the prompt response to the problem! Overall great experience & will be back!
- 4/5
Everything was great except we asked for housekeeping and never received it and the tv hardly worked
- 5/5
This property is super close to all fun and entertaining things in Nashville
- 5/5
Great place to stay
- 5/5
It was wonderful! The stars was very welcoming and kind; they were able to get us checked in early. I can’t rave about the staff enough, front desk and the cleaning service workers were always so friendly and kind. The rooms were clean, comfortable and beautifully done.
- 5/5
Excellent
- 4/5
I didn’t like the bathroom door and the air conditioning was very noisy
Frequently asked questions about Holiday Inn & Suites Nashville Downtown - Broadway by IHG
Does Holiday Inn & Suites Nashville Downtown - Broadway by IHG have free Wi-Fi?
Does Holiday Inn & Suites Nashville Downtown - Broadway by IHG offer parking?
Does Holiday Inn & Suites Nashville Downtown - Broadway by IHG have meeting spaces, conference centers, or conference rooms?
Does Holiday Inn & Suites Nashville Downtown - Broadway by IHG have a fitness center?
Where is Holiday Inn & Suites Nashville Downtown - Broadway by IHG located, and how walkable is the area?
What's nearby
- Music City Center 0.2 mi
- Nashville Airport 5.9 mi