Omni Nashville Hotel

I would like to give a huge shout-out to Austin, the bartender in the main lobby bar. Having worked in the bar industry for over 12 years, I can honestly say he is one of the best, friendliest, and most attentive bartenders I have ever encountered. He truly made our last day memorable. After a series of delayed and canceled flights, we ended up staying much longer than anticipated, and Austin went above and beyond to make a stressful situation much more enjoyable. His exceptional customer service, positive attitude, and genuine hospitality did not go unnoticed. And thank you for the biscuits—I genuinely think they may have saved me! Austin is a real asset to your team, and I wanted to make sure his outstanding service was recognized. We will definitely be back and will be recommending the Omni to friends and family. ⭐ 5/5 experience. Thank you, Austin, for making a great stay even better!

The hotel was nice, but when you spend over $900 for a two night stay you expect to be able to use the pool. The pool was either shut down or at capacity and they would not allow you in.

We booked the Omni hotel for 3 nights with plans to use the pool and bar area each day. We were told the pool and bar areas were over capacity and would not allow us to enter the area. Very disappointed. To make things worse we were told we would be given a $100 food and beverage credit that was never applied to the bill. Hotel will not even answer phone to address the issues. Think twice about staying at this hotel in Nashville.

ideal location not too far to walk to attractions. Lovely pool area.

Had a wonderful stay there and everyone was very helpful and very friendly would definitely stay there again. Rooms were clean and very nice.

Excellent

Great location, hotel was clean and updated

Upscale hotel with all the amenities close to all the action of Broadway.

One of my favorite hotel stays. Very clean. Easy access through lobby to bar/restaurant, Country Music Hall of Fame, coffee shop and other amenities. The staff could not have been friendlier or more helpful. I will be staying there again and recommend the hotel if you want a luxury feel for a reasonable price.

Staff was great!

Great location attached to the country music museum and walk to Broadway. Staff was great rooms were clean and comfortable.

Perfect location to Broadway, staff friendly and classy hotel!

Exceptional

Exceptional

Superb

Perfect location, beautiful Hotel, only backdraw to us was room service for food ended at 12:00 am, but had I explored more, there was a bar there that was open and served food.

Exceptional

Very good

Room had great view. Elevators fast. Great location. Staff great. Hotel bar was good. Pool was so comfortable. Great time.

There were alot of extra charges for nothing.

Beautiful 800 room hotel in an excellent downtown location. Walk to Ryman Auditorium, Bridgestone Arena, Broadway, and all the attractions that bring you to Nashville. Spotlessly clean impressively appointed.

Top location, nice hotel overall, the staff and room service were excellent. Only thing I would say is the cleanliness of the hotel and room.

Great hotel, clean, good staff, nice room.

The staff were friendly and as a loyalty member they went above and beyond.

Central Location, Friendly Staff, Clean & Comfy Room, Great Coffee Shop On Property! Only complaint would be water in the tub/shower was not very hot.

Superb

Everything Nothing

While the staff at the hotel, Bar Lines, and the Bongo Cafe were excellent and friendly, I slept terribly because the bed was so incredibly hard and uncomfortable. Let's face it, when you can't get a good night's sleep, it is a very early and miserable start to the morning. Thank goodness for excellent coffee at Bongo! Unless they replace the beds at Omni, I would not stay here again.

Great location! Walking distance to all of the downtown Nashville restaurants and bars.

As soon as we drove up to the hotel, the valets helped us immediately. As soon as we walked into the hotel to check in, we were met with a friendly smile and were helped quickly & efficiently. I liked that we received a text to check out and asked if we had any questions. My question was answered immediately. It was about luggage storage after check out until our plane left. The instructions I received were easily followed. And I appreciate the free service for this. I also loved the location. It was so close to everything so we were able to walk to all of the places we chose to visit during this stay. I don't have anything negative to say.

Nothing they robbed me of my money after canceling my room because they said we couldn't check in at that time. Someone should have called and said something about check in time. I paid 933.00 for one night to celebrate my one year anniversary with my wife and they wouldn't let us check in. Thing thing about it is they knew when i was arriving at 1 am in the morning. Still stole my money.. because they said we couldn't check in at that time. Someone should have called and said something about check in time. I paid 933.00 for one night to celebrate my one year anniversary with my wife and they wouldn't let us check in. Thing thing about it is they knew when i was arriving at 1 am in the morning. Still stole my money.. Nothing they robbed me of my money after canceling my room because they said we couldn't check in at that time. Someone should have called and said something about check in time. I paid 933.00 for one night to celebrate my one year anniversary with my wife and they wouldn't let us check in. Thing thing about it is they knew when i was arriving at 1 am in the morning. Still stole my money.. because they said we couldn't check in at that time. Someone should have called and said something about check in time. I paid 933.00 for one night to celebrate my one year anniversary with my wife and they wouldn't let us check in. Thing thing about it is they knew when i was arriving at 1 am in the morning. Still stole my money.. my room because they said we couldn't check in at that time. Someone should have called and said something about check in time. I paid 933.00 for one night to celebrate my one year anniversary with my wife and they wouldn't let us check in. Thing thing about it is they knew when i was arriving at 1 am in the morning. Still stole my money..

Easily accessible, good value for money and in the right place for the entertainment in Nashville No hot water to have shave / wash

Very nice hotel in the heart of downtown Nashville. Close to everything.

Great location! Walking distance to all of the downtown Nashville restaurants and bars.

Very nice hotel in the heart of downtown Nashville. Close to everything.

Great location and close to Broadway

All around excellence. Clean, quiet at night when trying to sleep and best roof top pool I have used to date in Nash.

The Omni was beautiful but what made the stay even better was the amazing staff they were the sweetest and most helpful

Nice and close to everything. We were disappointed that the hot tub closed so early every night. We really wanted to get more use out of it.

The rooftop whirlpool and pool were amazing!

The rooftop whirlpool and pool were amazing!

The is the best place to stay in Nashville. Walking distance to everything, away from Broadway crowds, has everything you need right in the hotel. Extremely comfy beds and pillows. Large bathroom. Amazing restaurants for breakfast, lunch, dinner and late night food or drinks. Great bar. Beautiful fireplace sitting area in the lobby. Pool, hot tub, gym, and spa. Shops and connected to the country music museum. What more can you ask for?! Highly recommend!!

Amazing hotel and perfect location!

Nothing they robbed me of my money after canceling my room because they said we couldn't check in at that time. Someone should have called and said something about check in time. I paid 933.00 for one night to celebrate my one year anniversary with my wife and they wouldn't let us check in. Thing thing about it is they knew when i was arriving at 1 am in the morning. Still stole my money.. because they said we couldn't check in at that time. Someone should have called and said something about check in time. I paid 933.00 for one night to celebrate my one year anniversary with my wife and they wouldn't let us check in. Thing thing about it is they knew when i was arriving at 1 am in the morning. Still stole my money.. Nothing they robbed me of my money after canceling my room because they said we couldn't check in at that time. Someone should have called and said something about check in time. I paid 933.00 for one night to celebrate my one year anniversary with my wife and they wouldn't let us check in. Thing thing about it is they knew when i was arriving at 1 am in the morning. Still stole my money.. because they said we couldn't check in at that time. Someone should have called and said something about check in time. I paid 933.00 for one night to celebrate my one year anniversary with my wife and they wouldn't let us check in. Thing thing about it is they knew when i was arriving at 1 am in the morning. Still stole my money.. my room because they said we couldn't check in at that time. Someone should have called and said something about check in time. I paid 933.00 for one night to celebrate my one year anniversary with my wife and they wouldn't let us check in. Thing thing about it is they knew when i was arriving at 1 am in the morning. Still stole my money..

Exceptional

Prime location!! Rooms are little older, the bathrooms are small and the lighting in the room is dull. The staff and the cleanliness of the hotel were superb.

Perfect location. Loved the pool and hot tub and ability to walk everywhere.

The hotel and staff really impress. From check-in to check-out, we could have not asked for a better experience. For events at Bridgestone, THIS is the place to stay!!

Nice pool, room/hotel overall was in good condition. Valet pricing is steep ($75/day + tax), will likely stay at comparable hotel with more reasonable valet in future. Valet also not very responsive, no text option so a lot of waiting.

Absolutely beautiful hotel right in the heart of Nashville. If you want to be near Broadway and all the bars and live music this is the place to stay the number of restaurants/bars in the hotel make it convenient and easy walking distance. I love this place I’ll be coming back

This was a very nice hotel in the heart of Nashville. We parked our vehicle and walked everywhere. The staff was extremely responsive when we had an issue the the lights and TV in our room. Resolved within 20 minutes. Highly recommend this hotel.

Great!

There was a large fly on a 8th floor room!

Super friendly.

Super friendly.

Horrible

You can't go wrong staying at the Omni.

This hotel is located just a short walk from Broadway. It was truly a great experience from the moment we pulled up. Great greeting and welcome within seconds. Check in was fast and smooth (Even though we arrived, earlier than expected). Everything looked clean and well kept. The room was very nice. Good quality furniture that didn't give off an old dirty hotel vibe. Great view from our 13th floor window. Everything was in good order, the AC/Heat worked great and fast. Great options for coffee, a saloon/tavern, and a fancy Steak Restaurant (Not open Sundays). We love the pool on top of the fourth floor. Compared to some of the other rooftop pools, this one definitely got more sun. It was good size, lots of seats, and the bar near the hot tub was nice to have nearby. Without a doubt I'd stay here again.

Nice large room which was clean and had all the amenities needed. Lots of facilities at the hotel - restaurants, spa, shops, gym etc. Friendly valets and bell hops. An hour long late check out was offered for free which was helpful. Shower curtain in the bathroom - bit outdated for a four star hotel - as well as polystyrene cups for coffee in the room. Pillows in the bedroom were SO uncomfortable! Stocked mini bar would’ve been a good touch as opposed to an empty fridge. Valet parking extortionately priced! We told the hotel we were on honeymoon yet they didn’t do anything extra to make our stay more special which was a little disappointing.

Absolutely recommend staying at he the Omni Nashville. Location and facilities were excellent!!

Great hotel in the heart of Nashville service was great. Pool was comfortable and relaxing

Great hotel, nice pool, friendly staff. Very clean. I will definitely be returning. Highly recommend this hotel.

Everything from the staff to the property itself were lovely! My parents and I had a beautiful stay for my graduation week and the Omni team made it so warm and welcoming! We look forward to returning! Thank you Omni Nashville!

Exceptional

I enjoyed my stay there - ordered room service, which was very tasty and delivered faster than expected. The bar atmosphere was lively yet comfortable. Room was spacious and clean. The only issue I encountered was a Wifi outage that lasted for most of the weekend.

Limpio

Excellent. Great pool. I would stay here again.

Everything was as expected. No disappointments whatsoever.

Everything was as expected. No disappointments whatsoever.

The air conditioning worked very well

The gentleman checking us in had 0 sense of humor and next to no personality.

The gentleman checking us in had 0 sense of humor and next to no personality.

Always stay at the Omni wherever we travel! Omni in Nashville is a favorite for sure!

The location is amazing, staff super friendly and helpful, the hotel is beautiful In our roomthe carpet was frayed/torn at the edge near tiles. The glass door to the shower was chipped in several spots because it didn’t line up properly.

In our roomthe carpet was frayed/torn at the edge near tiles. The glass door to the shower was chipped in several spots because it didn’t line up properly.

Room size, location, clean, great staff It all great !

Room size, location, clean, great staff It all great !

Exceptional

Great location and perfect for visiting Nashville. However, it is a very big hotel and the staff is not very accommodating for special requests.

Great location excellent rooms accommodating staff. Very nice stay

Kitchen Notes is perfect hotel breakfast. Pool deck and gym are excellent.

Location and the service -

I would like to express my sincere appreciation for the exceptional experience I had during my stay at Omni Nashville Hotel from May 8-May 10th. What stood out most was not only the outstanding service itself but the genuine kindness, care, and compassion shown by every employee I encountered.I want to give accolades to Maryam, the amazing housekeeper, who went truly above and beyond in ways that were both thoughtful and memorable. I was incredibly impressed to find that clothes left on the bed had been neatly folded, toiletries in the bathroom were carefully lined up in an organized manner, and a warm handwritten note had been left in the room. These meaningful touches made me feel genuinely cared for and welcomed.I received a very welcoming email from Samantha Dundee asking about any special needs I may have had, including requests such as extra towels, early check-in accommodations, and information regarding hotel services and local activities. That level of attentiveness immediately set the tone for what became an outstanding stay. What impressed me most throughout my visit was the consistent positivity and kindness shown by every staff member, no matter where I was in the hotel. Whether in the lobby, coffee shop, bar area, or at the front desk, every interaction was met with smiles, warmth, and a sincere willingness to help. Whether in the lobby, coffee shop, bar area, or at the front desk, every interaction was met with smiles, warmth, and a sincere willingness

Pool. Steam room would be nice.

Pool. Steam room would be nice.

Superb

Exceptional

Location and staff Nothing

Location and staff Nothing

Good

Amazing welcome , very friendly staff ,view from our room was unreal and great pool . Loved everything

Bar prices were high but I think that’s everywhere in Nashville.

The staff was very friendly and professional

Pleasant

All was good in our corner room. Could see the gorgeous pool area, but no time to enjoy.

Very good

This property was so nice and very clean. The location was very convenient. The staff and valets were amazing and very helpful.

Good location . Room was large and spacious The plumbing wasn’t great . The toilet backed up on a few occasions before clearing itself .

Exceptional

This property was so nice and very clean. The location was very convenient. The staff and valets were amazing and very helpful.

Not at pool. Air good Friendly staff

Room exactly as ordered, ready as soon as we wanted. No problems of any kind.

Friendly staff and very clean! We will definitely stay again

Everything was wonderful.

Location was terrific. Lobby bar had a good vibe. Dark hallways, poor reservations staff.

Location was terrific. Lobby bar had a good vibe. Dark hallways, poor reservations staff.

Exceptional

The leather chair for the desk in the room was very worn, as was the sofa. There seemed to be a lot of confusion with the valet parking. The staff was very helpful and polite. The bars had great drinks and the food was good.

Housekeeping was very sweet! Comfy beds and pillows. Good black out shades. Quiet room. Perfectly located. 4th time staying there. My go-to for Nashville!

Wonderful location, especially if you...

Wonderful location, especially if you are looking to go to Broadway, the Ryman or Bridgestone Arena.

Room didn’t get cleaned until after 3:30

Decor and staff Room didn’t get cleaned until after 3:30

Very nice, clean and friendly hotel. From the restaurants to the shops and valet. Everybody was friendly and helpful. Great location. Would definitely stay here again.

Love how close to broadway this hotel was and appreciated the early check in that we were not expecting <3

Exceptional

Great hotel. Would def stay again

I loved room

Awesome place to stay!A1 all the way, restaurant was excellent

Everything was perfect

Very good

Omni is perfectly located in Nashville and offers something for everyone!! N/A - alcohol tax and free drink only includes beer or wine.

N/A - alcohol tax and free drink only includes beer or wine.

Close to broadway

lovely

Good choice

Our whole family flew in to celebrate my daughter’s 21st birthday. There were 12 of us with 5 rooms & a suite. Everything was perfect… down to the AMAZING cake their pastry chef made special for my baby girl!! Alyson Rockholt made sure everything was perfect!! Can’t thank her & the entire staff enough! No complaints whatsoever

The Omni is in a great location, it’s a beautiful hotel. Check in was easy. Nice lobby with places to sit & relax. Rooms were spacious & very comfortable & clean. We enjoyed the pool & whirlpool on the roof. Parking is expensive, only valet parking available at $65 per night. Taxes weren’t included in the booking.com fee.

We love staying here. Staff are always helpful and nice, rooms are clean, views are great and the convenience of being within walking distance to Broadway is awesome.

This is a first class hotel. If you are not ready to pay for all of the amenities and tips, go somewhere else. You pay for the location. The staff was super friendly.

Staff is always great and the bartenders were amazing at the hotel bar

We really enjoyed our stay at the Omni, it’s centralized, and the staff is very friendly and helpful.

Beautiful hotel. Recommend the higher up rooms.

I had an amazing experience at OMNI Nashville!! My first time ever in the great city of Nashville and Jonathan and the entire hotel staff were great!! Great lobby bar and beautiful fitness center and I was able to walk to Broadway and to Bridgestone Arena for my show. I cannot wait to come back to OMNI Nashville!!!

Friendly staff & nice pool area.

It was a great hotel. We noticed dust on the side tables.

Room was clean check in was great and valet

Way too commercial and loud - obnoxious guests

Upon arrival, the staff was attentive and the lobby was beautiful. We were able to check in early with no problems. Our room was good -- it had a funky smell but we acclimated. Our room was a bit run down. The toilet flusher was broked, the handle to get into the shower was broken, and there was a lot of grout missing on the shower floor. These were small issues that didn't interupt our stay but just felt like lack of care. The ammenities - 2 restaurants, 1 coffee shop, and the lobby bar were great. Good options and appropriately priced. The hotel is very close to the downtown scene, easy walking to everything of course rather loud at night but the tv offered a "white noise" channel so that was helpful with blocking out the bar close street noise. Overall, I would stay at the Omni again.

Perfect location to walk to popular locations downtown

Great place to stay!! Convenient location. Just a short walk to Broadway.

Mini fridge still had previous guest's food in it, mirror in bathroom looked to have a spray of hair product or something and had not been wiped clean from previous guest.

Great property

The gym was great and well stocked.

Yes

Nice room. Nice place close to everything

The property is clean but you can see there is a lot of work that needs to be done in the areas of maintenance and updating. The check in staff were professional and very accommodating. The door to our room would not close, we had to slam it to get it to latch. The hotel was quiet and peaceful, for the most part, but the rooms are not remotely soundproof from the outside noise. We were on the top floor and the loud pipes on motorcycles and vehicles, screams, FD and PD sirens, and someone playing the drums on buckets were like they were in the room with us. We had to try to sleep with headphones on because it was so loud. Also, the window popped the entire time like it was about to fall out. Needless to say we were completely exhausted when we left and we weren’t even there to party. I will stay at other Omni locations around the country but probably won’t be back to the Nashville location unless some things change.

The cleanliness and how nice it was! We paid through booking.com. The hotel said they was putting a “hold” on our card for 200$ and ended up charging my card 668$. Took me 5 people to finally have someone help me and still have not got the money returned to my card. Upon checkout they again charged another 70$ fee. We was waived this fee due to still not being able to use our debit card because they charged it so much and put us in the negative! The 70$ fees couldn’t be explained on what they was for. Just taxes and “departure fees” never in my life have I ever been charged upon departure. The parking was also 75$ per day!!! No hotel should charge for parking. The hotel was nice and mainly for “high class” folk but we will never stay here again!

The location was great and it was a very nice hotel. The beds didn’t have any support. The bed was fine for about 30 minutes then it felt like we were sleeping in a hole. The pillows are worthless. Regardless how nice the hotel looks if the beds and pillows are bad. You don’t sleep well.

Very nice hotel. Convenient to attractions.

It’s always nice to stay at the Omni. It was affordable this weekend and convenient to walk to Bridgestone Arena and Broadway.

Property was clean. Room was clean--bed was not comfortable. Bar area was full. Took a while to be served as we sat at a table the first time. Later, we were addressed and served right away. I do feel the on-site parking is quite expensive. We paid for the convenience. Location was perfect for exploring the downtown area. I would return.

No spa or pool - maintenance time . No hot water for showers. One bed too soft room 830. No microwave so I couldn’t eat my left over delicious biscuits and gravy. But, excellent food for breakfast and in the bar. Didn’t ruin our stay but I will pick a different hotel next time.

Great stay

Very clean and nice hotel! I highly recommend!

Super friendly staff. Great location. Clean rooms.

Our one night stay was excellent. The check in was easy and well organized. The room was clean and comfortable, with a nice view of the outdoor pool area and downtown.

M

Great hotel for business travel and vacation. Right next to the Country Music Hall of Fame and Nashville sports complexes.

The location of the Omni was terrific just a couple of blocks off Broadway in the center of lots of restaurants, entertainment, museums, very walkable and safe. We ate at the hotel’s Kitchen Notes & Bobs Steak & Chops — both excellent! If you want to try other restaurants in the area make reservations to be sure you’re able to get a table.

The

Clean and comfortable rooms. Friendly staff. Nice lobby area

Breakfast at Kitchen Notes was excellent—husband and I got the buffet, the front desk staff was really nice—made up for missing anniversary gift that was supposed to be in our room when we arrived but was not there with a $60 breakfast comp on our room, and the spa and its treatments were wonderful—gentlemen’s facial and Mokara facial! Love you Ms. Renee—my facial professional. We will absolutely stay again! There was a weird stain on the sofa—looked like a burn. That was the only issue.

One thing that was frustrating was the extra taxes added at check-in, which we weren’t expecting. I also wish we had been given a map or a simple list of the bars and restaurants in the building when we arrived. We ended up only finding the taco place on our last day, even though we had walked past that area a few times. It would have been helpful to know what was available ahead of time. Nothing about the stay really stood out in a way that would bring me back, and next time I’m in Nashville, I would likely try a different hotel.

Very friendly staff

While I was a little disappointed that my room wasn't available until after 4pm, I really want to commend the front desk staff. They were absolutely amazing when it came to customer service, and they even offered complimentary drinks to make up for the inconvenience.

loved it

I had a printed confirmation for a stay from 3/21 to 3/26. When they told me they only had me to the 25th, I reached out to Expedia. Expedia tried to work it out with staff who were no help. The Expedia rep then asked for the manager, who would not budge and would insist that I pay for my last night, although it had already been paid for. Believe it or not, the manager hung up on the Expedia rep!! but Expedia stayed with me, she found me a comparable hotel room elsewhere – no charge to me. I’m very unimpressed with the Omni hotel. However, very happy that I booked through Expedia. Without that rep and that one and a half hour phone call I would’ve paid for the same room twice. By the way… The rooms at the Omni are not all that great.

The location was ideal for the event we were attending. The hotel was clean and the beds were comfortable. The cost was somewhat reasonable given the events happening that weekend. The check-in experience was NOT good. The Receptionist who checked me in was friendly, professional, and helpful. Unfortunately, she provided me with a key to a room that was already occupied. My key did not work on the elevator or on the door. We knocked on the door and, the occupants in the room confirmed they were assigned that room. When I returned to the desk and attempted to get the situation corrected, I realized my ID had been misplaced. It had been a long day. The 2nd Receptionist would not assist me, but did offer me a bottle of water to take with me while I searched for my ID. Luckily the 1st Receptionist recognized me. She apologized for the error and corrected the room issue. She was AMAZING!! Thankfully I found my ID and I was able to make it on time to my Uber taking me to my event event. The shower was nice with great pressure. The room was clean, and the bed was comfortable. The location was IDEAL for the event I was attending. We had a good night stay. The next day while preparing to check out, I received a text stating I could do a contactless check out by using the link in an e-mail. That would have been ideal because we were checking out early. Unfortunately, I did not receive the e-mail and had to go to the front desk to check out. I encountered Receptionist #2, but opted to use another attendant. I requested a copy of my receipt to confirm the fees were accurate. Overall, I would stay at the OMNI again. It is a beautiful hotel. I just hope my check-in and check out experience is less eventful. I hope my feedback is helpful.

Beautiful room and extremely comfortable bed! The spa is incredible too.

I did not use the spa. The room was clean but nothing spectacular for the price. I paid 70.00 a night for valet parking. There was a gentlemen at the front desk that I handed my credit card to and he placed it on the counter when returning it. The location was close to Broadway but not worth the price.

Best hotel that I have stayed in a long time. Everyone was very nice easy check in and check out.

Great stay. The noise from the streets was a bit loud at nights but that’s city life.

Pool was nice! The staff is so sweet and the different amenities made the stay 10x better

The overall property was great however I use the same credit card I used to pay via Expedia in the hotel ended up charging me almost $1000 in six separate miscellaneous transactions and when I approached them about it, they stipulated they were unaware of what transactions I was talking about it took approximately 12 hours to figure it out and get it corrected. Then after checking out, I was charged for another room in which I never requested.

The pillows smelled of Body Odor

Upscale, fun hotel good food

My daughter(13) and I stayed her for a long weekend and felt very safe. Staff was friendly and rooms were clean.

good

The Staff screwed up on a daily basis charging my debit card repeatedly for a trip that was paid for in advance through Expedia . Everytime I put money in My account to go out on , they had frozen my funds with bogus charges . Unreal took 1,200 first day so I had no money , reversed the mistake but bank wouldn’t refund for 3-5 business days . So I was in Nashville with all the money I had for my trip inaccessible. Ruins my trip . My mom had bought for me for my 30th birthday. Even upon checkout they were still denting my account had to call a friend and get more money just to get home and to the airport

We were there celebrating my husband’s 50th birthday. They gave us a bottle of champagne and chocolates as a gift for choosing their hotel to celebrate at. The room was gorgeous and clean. The staff was lovely.

Friendly staff and great resturants

Great location and hotel staff very friendly

Perfect stay!! Highly recommended!!

Great

Clean and beautiful hotel

Enjoyed the warm pool for my swim workout. Raj, Danielle, Laurie, Clair, and Lily were professional and friendly when we had door lock issues and valet charges that weren’t ours as well as understanding our flight plight because of the blizzard in New York. We enjoyed the restaurant, the bar and Barlines.

Stayed in Room 2154. The full pane window kept popping which sounded like a bird hitting the glass. The room is facing the street. We were constantly woken up by sirens of emergency vehicles. The hotel had to shut off water during our stay and the toilet backed up. Very disappointed with our stay. We didn't get much sleep to say the least.

Na

Easy and efficient check in process and we even received a complimentary glass of champagne and bouquet of flowers for Valentine’s Day…!!!

everything was great and the burgers are the bomb!

the room was spotless...staff helpful

It was clean.

Staff was very friendly and helpful. Great stay!

Bar ambiance was great!

Nice size rooms. Clean. Comfortable. Great staff. We stay here every time we’re in Nashville !

First time to Nashville and it was a wonderful experience. The Omni was top notch with a very friendly staff. It is also in a great location.

Staff was unbelievably good. Our stay could not have been better!!!

Lovely room, location, & staff. The lobby bar was closed, which was disappointing. The Barlines restaurant wasn’t great - mid-vibes, limited menu, uncomfortable table set up in the space. Overall a nice property and it’s attached to the country music hall of fame, so it would be good for tourists.

Thank you to the Omni to for taking us in after the ice storm and being so flexible and gracious toward tired Nashvillians. Your staff was amazing for showing up and keeping the hotel and restaurants running. And how great you were with dogs and kids! Can't wait to staycation there again under warmer circumstances.

Great service and very clean

Location location location

Everything was perfect

Very nice room!

Proximity to Broadway St and Titans Stadium

Food and drinks were great! Staff at the hotel were nice and friendly. I lost my wallet and everybody went far and beyond to help me find it. I’m so appreciative! Thank you!

Very attentive and friendly staff!

The room was clean, housekeeping continued to keep tabs with us on the things we needed in our room. Location was great.

The hotel was nice and clean. Room service was great. In a busy area so the lobby is always full. We used the spa as well, a bit overpriced for the service but overall we had a good stay.

Great room. Accessible bathroom. Great daily service. Good restaurant.

Stay was good, dining was great

The room was spotless. The service was superior. The breakfast buffet was excellent.

Great room, fantastic location

Nice hotel and staff

Grey place to stay walking distance to broadway and the ryhman

Everything was wonderful we will definitely stay there again next time we are in Nashville

The lobby was decorated beautifully and the service was great. There was an additional $135 “destination fee” when we arrived. Then the next morning none of us could shower because the water wasn’t working or there wasn’t enough pressure. For the price I definitely expected better but was not a bad stay.

Beautiful hotel!! Nice staff, great food and perfect location.

Will be back 😊

Very personable lady checked me in . Room is perfect.

Super comfortable bed

Room was ckean, friendly staff. Very customer focused.

Nice hotel!

Great staff, great location.

Beautiful hotel convenient to downtown, Bridgestone, Country Music Hall of Fame. Staff very helpful and courteous. Room clean and very comfortable.

Everything was great! Check-in was fast and easy, the room was very clean, and the staff were very friendly! Excellent!

Convenient and clean

The view was amazing… Breath taking whole and the vibe was great very

Excellent location. Close to Broadway

Excellent

The stay was amazing and all of the stuff were so friendly

Room was clean

Every thing was great

Wonderful experience all around!!

Great

Yes, the room was clean & everything in order. Spectacular view of downtown Nashville. The hotel lobby is giving all of the amenities you would want. I know most hotels don't do bedspreads anymore, but I would appreciate them coming back. 4stars

Immaculate hotel. Very impressive. Lovely stay.

Clean room, friendly staff, and great location.

The Hotel and staff were absolutely amazing from start to finish!

The transportation and walking around is easy.

Very nice and clean

Great staff

THE ROOMS /BEDS WAS NEVER MADE UP

We loved everything but the lack of vegan options . I specially asked if there were some and was told yes. That wasn’t the case . Room service the only vegan option was a fruit bowl :/. The restaurants barcode in the room noted there was an impossible burger at barlines and after we sat down the waitress said oh no that menu isn’t good… we got up and left and found options elsewhere . That is my only negative . Staff amazing , clean, friendly , great location

all of it was great

Very clean

From start to finish, our stay was amazing.

Location was excellent. Staff was outstanding. Only complaint was the $75 parking fee - seemed rather high.

Amazing place to stay ! Would definitely recommend

The room was amazing. The staff was always helpful and nice. The onsite dining and shopping was great.

Beautiful hotel in an amazing location. Close to broadway.

Clean room .

Fine

Clean, comfortable and staff was so friendly

Great staff great location only small issue is a slightly rusted soap holder in shower

Great olace

Excellent staff and beautiful hotel in a great location

Nice room and lobby area

Rude staff at check in, elevators were down, air conditioning did not work in the room. We have stayed at the Omni many times and this was by far the worst experience we have ever had there. I was very disappointed.

The hotel is great. I had problems with the Wi-Fi on the 14th floor.

The hotel was beautiful and staff was great too!

Staff exceptional Rooms spotless Everyone there was friendly & helpful

Beautiful hotel with lots of services

The staff was very nice. The only issue was our initial room the tub was clogged and filled up with water. The manager Oxie was super nice and helpful and moved our room. Unfortunately, our new beautiful room had the same problem with the bathroom sink clogged and filled up with water. They must have a drainage issue. Beside that, it was very nice

Staff were great friendly & helpful.awesome location

I was very disappointed with the noise in the room. Our room was on the 15th floor. I noticed a mechanical sound that constantly went on and off. It really bothered my sleep.I called about it and the engineers came up and said that this was from the elevator bank below. there was an equipment room directly below our room. they offered to mover us if we wanted. I would have if we weren't already halfway through our trip.

My friend and I felt so incredibly special from the moment we arrived. We laughed, celebrated, and enjoyed every minute — from our amazing dinner at Bob’s Steak & Chop House (where the bartender made the best espresso martinis ever!) to exploring downtown and finding the hidden gem Baja Taco — their tacos and queso are 🔥🔥! It was a weekend filled with love, laughter, and gratitude. Thank you, Claire and the wonderful Omni Nashville staff, for turning a milestone into a memory I’ll treasure forever. 💕 #OmniNashville #GratefulHeart #CancerFree #WeekendOfLove #Thankful #MusicCityMoments #BobsSteakhouse #BajaTaco #CelebrationVibes

Overall nice property. Convenient to downtown tourist attractions including Bridgestone Arena and Nissan Stadium.

Clean, quiet and friendly staff.

Close hotel to strip, walkable and great rooftop pool and bar.

Best hotel in downtown Nashville!

Clean room, helpful staff, would definitely stay again

Great

Great location for walking to Bridgestone or Ryman! The valet parking was so easy and the valets were helpful. I wish they could invest in a soft-close door option. Everytime someone on our hallway would close the door to their room, it would wake everyone up with the “bang”.

The shower never got “hot”, kept going from cool to warm when on hottest setting. Turn off and on 3 times to attempt to fix. Valet was over an hour wait with the est being 33 min.

Amazing pool

Just a wonderful hotel! Everyone was so friendly and helpful. Hotel is amazing! Location fabulous and great amenities! A+++

Very nice hotel- our room was clean and had everything we needed. The only downside is the sirens going all night, but that might have been because it was a Friday night and the proximity to Broadway (can't be helped by the hotel). Otherwise great stay!

Great Hotel!

Everything was as stated

Great Location, easy to get to everything walking

Beautiful Hotel, well located and excellent service.

I was there for 4 nights and 2 of those nights my room was not refreshed and i had to call and have someone come in the evening. It was mildly inconvenient because i needed to leave the room while they refreshed it. But otherwise it was a great stay.

Loved the location. Friendly and helpful staff. Would recommend and stay here again.

Great Hotel!

The wood flooring around the chairs at the pool area becomes extremely hot and very slippery when wet. I had a terrible fall at this pool (I mean SEVERE injuries) and the hotel didn’t do anything about it. The pool staff was phenomenal and comforting. But the management never even offered to comp our stay or offer us to come back on them. I fell August 29th and it’s sept 27th today and I’m still in extreme pain. I’m not the only person who has fallen at this pool. Everyone there that day was also commenting how slippery it was. Very poor customer service when it comes to compensating a guest who spent over $3000 on a 4 night stay. Very disappointing 👎

Clean room, good location

they have an extra destination fee that was added to the bill after check out.

The Hotel was very nice and clean. The staff were very friendly and helpful with everything.

Close to everything!

Location is perfect- attached to the Country Music Hall of Fame and 2 blocks from Broadway The lobby bar and Kitchen restaurant were very good. Staff was friendly and helpful.

Beautiful.

Loved the location and amenities!

Very convenient and safe.

Enjoyed our visit.

Breakfast on site was pricey. Convenient valet parking. Rooms were clean and staff were nice.

Clean, lots of dining options and great location

Centrally located to everything. Modern. Big. Plenty of available lounge chairs around pool. Didn't have to worry about getting to pool early to get chairs. Staff very friendly.

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was nice

Very Convenient stay, close to downtown

Ridiculously expensive, after fees, taxes, $600 to for one night to sleep across the street from Bridgestone Arena. Arrived for check in at 4pm, valet parked(only option available)….checked out 10am next morning. Price of valet parking for less than 18hrs: $110…. Total cost now $710 for the convenience of location and availability of parking….feeling a bit taken advantage of….but yes, it was clean, safe, and convenient.

The Omni is a very nice, clean hotel with a variety of choices for meals and refreshments. The staff members were more than hospitable. I would stay at the Omni Hotel again.

Best location!! Spacious clean rooms. Wonderful service all around. Nice rooftop pool and attached to country music hall of fame! Great shopping in lobby too

Friendly staff and very accommodating. All areas clean and tidy at all times. Totally enjoyed the location to all areas of our interests. Thank you for making our stay comfortable and safe.

We had a wonderful stay at Omni Nashville. Beautiful hotel, amenities, friendly staff. Walkable to all the fun on Broadway , and Titan stadium. Would definitely stay there again!!

This hotel was really nice and clean. Right in the heart of downtown Nashville, close to everything from food to museums and sporting arenas. If you’re a titans fan, the stadium is about a 10 minute walk.

This property is amazing, clean and beautiful. The staff was extremely friendly and professional. Hotel is walking distance to Broadway. Highly recommended!

I enjoyed everything about the hotel, it was very clean, the staff was very nice and helpful. Everything to do was surrounded the hotel. We really didn't have to leave the hotel it was a lot to there. Love the rooftop and swimming pool area. My stay was awesome.

Good

Right near Broadway, easy to walk back and enjoy your last cocktail and entertainment at Barlines inside the hotel! Great coffee shop for the morning after.

If we had known that there would be no adjoining rooms we could have made other arrangements. Being on the same floor is not an acceptable solution.

everyone was very nice and it was very close to everything

I loved the city view…worth the upgrade!

Great location for walking to concert, visiting the Hall of Fame and just a couple blocks from lower Broadway

Great room, loved the hotel bar.

Busy but friendly. Great front desk!

I loved how attentive the staff was, and how clean our room was. It is also so convenient to shopping and night life

Wonderful stay and trip no issues clean room

We had a great time because we had super nice staff, clean rooms , great transportation from Thomas . We will see you again.

Friendly very accommodating staff

Great location. Just a short walk to Broadway. Beautiful, clean hotel.

We had an awesome anniversary/birthday celebration. The staff were very friendly and helpful.

-in and out. :}}

Valet parking is required for $68 a night which you dont find out about until after you have checked in. The pool was so cold we would not get in and the pool bar closed at what we thought was early. I believe it was at 5 on a Saturday.

Hotel was gorgeous! The only issue we had was I chose this hotel for the rooftop pool and bar but the pool was like an ice bath, no one went in because of the temperature which was extremely disappointing.

I love it

Location is great! Central to everything!

Hotel is centrally located to everything!

Parking could be more friendly to customers staying at the hotel, it should be complementary . Avg $70+ tax is expensive.

Loved it! Will definitely stay again!

Enjoyed the pool. Love Barlines! All the bartenders there are awesome!

Very nice, well maintained

The staff were helpful. The rooms were nice.

Very clean

Our housekeeper was the BEST!!!! Took great care of us the two days/nights we were in downtown Nashville and brought us girls lots of towels. Beds comfy and supportive...great pillows, great a/c in Nashville thank the Lord! Close to everything but away from the maddening crowd. Great coffee shop, great bar for late night outdoor drinks. Beverage manager at pool greeted me and I told him my sob story and made me a g&t on him! Pool was lovely, great fluffy towels. Great common area, roomy and comfy for waiting for the rest of the family. I would definitely stay at the Omni again when we return to town.

Great location with a beautiful outdoor pool

Great hotel for everything you could possibly need to do in Nashville. Great location and super friendly front of house staff and concierge team (especially Jon) - would definitely recommend

The dining was phenomenal! The staff was amazing! My stay was exceptional ⭐️⭐️⭐️⭐️⭐️‼️

Property was great. Only downside was the number of fire trucks blaring sirens. Heard that probably 5 times a day

Great hotel and in a good location. You can walk to literally everything. Definitely recommend getting a message. Jacquie (I hope I spelled this correctly) was phenomenal. One of the best messages I’ve had in awhile!

Quick check in; Valet staff is great, quick and friendly! Housekeeping staff was very kind! Will definitely stay again!

Incredible food and hotel

We had an excellent stay at the Omni. Staff were friendly and helpful. Location is very convenient. I highly recommend this hotel.

Clean and quiet close to Broadway

Stunning property. Everything was beautiful, convenient and safe. Staff was so nice!

Very nice

The property is in a great walkable location. We stayed in the wing with the suites which were spacious with great views. The saltwater pool and outdoor area was very nice. I highly recommend this hotel.

Many restaurants and entertainment options within walking distance (Broadway, Music Hall of Fame Museum, Bridgestone Arena, Music City Center). Fitness center and pool area were clean and tidy, beds and pillows were comfortable and the hotel itself was spotless.

The staff were all so friendly, great pool area and the entire hotel was very clean.

We had an awesome stay, the Omni is one of our favorites and never disappoints...Great Vibe!

Convenient location. Easy access to downtown sites. Great fitness center and pool!

Perfect hotel with all amenities are in perfect condition.

Really enjoyed my recent stay at the aomni Nashville. It is conveniently located and connected to the Country Music Hall of Fame and 2 short blocks to lower Broadway. The staff was super friendly and the food was fantastic.

Our room was clean and comfortable. The staff was very friendly. Close to concert venues and restaurants.

Maddie from the front desk is absolutely amazing! Her level of service is unmatched!

Fantastic stay for a group of five couples at the Omni. Great location within easy walking distance of all of downtown, and fabulous restaurants like Yolan, Bob's Steakhouse, and Martin's all close by. Pool area was great, with eager towel attendants in the morning and bar service. Rooms were spacious, nicely decorated and quiet. Lobby was a perfect gathering spot, and the hotel bar served an incredible Black Cherry Rum and Coke (thanks Brandee) Overall, all ten of us loved our stay at the Omni, and would highly recommend if staying in the downtown area for any reason.

It is always a great experience

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Nice pool area !

I really loved my stay great friendly staff room was nice!

Room was just as described. I only wish that is had more places to sit in the room, as a family of 4 two people had to sit on bed as there was just one chair and a desk chair.

Valet parking cost is as much as NYC.

Overall it was ok, The room could have been cleaner, TV very out dated and didn’t work.

The hotel was wonderful and the staff were incredible.

It was our first stay at the Omni hotel. We will definitely be back.

The staff was super accommodating.

One of the nicest hotels in the Nashville area. Many food options, great staff, good amenities. Pool is very relaxing and a decent size. Did not see many places to fill up water was the only complaint I have.

$12.00 for about 8 oz coke a real rip off

Very nice Hotel. However valet parking was very expensive. Allost $100 a night.

Perfect place to stay in Nashville. Close to everything!! Beautiful hotel.

Pool was always at capacity

Fantastic hotel

Great location and nice place

The bartenders, parking attendants and most of the staff we encounter were very friendly, helpful and professional. The room was impeccable. Amenities exactly how we like them. There was only the check in guy that was not in the same spirit as the rest. It was a family trip from Texas so we were wearing comfortable clothing for the trip. The way he looked and treated me was a bit depreciating. Not a good feeling.

We will definitely be back! They were so kind, hospitable and I felt right at home. I booked a weekend stay for my partner and I for a birthday weekend — as soon as we arrived, they grabbed our bags, gave us water & the check in process was so quick, easy & smooth. They even upgraded us to a suite & brought champagne & treats to the room. Cant wait to go back - excellent service & hospitality!!

Clean and helpful workers

Corner suite was awesome. Tons of room and view of the pool. Highly recommend. Hotel location is perfect too.

Great walkable location to Broadway, but far enough that it’s very quiet at night. Connects to the Country Music Museum and Hall of Fame, which is worth a visit even if you’re not a country music fan.