Renaissance Newport Beach Hotel

The staff really impressed me with their helpfulness and efficiency. I had 100% great experience with everyone, from the wait staff, to the front desk to the valet. A super team!

Great property

The room was very clean staff was very friendly and the drinks at the bar was great

We loved the quiet area. The staff was friendly and helpful. Breakfast was very good.

Ease of checking. Pool and spa.

Very clean, modernized hotel. Good gym (for cardio, primarily). A big characterless, but that is typical of the area. Air conditioning makes a lot of noise and woke me every time it activated.

Good

Nice rooms and restaurant

Everything

Great location.

Couldn't connect on internet Wi-Fi, even as a Marriott member. Hotel is very good otherwise.

The Location was perfect for a traveler, about 5-10 minutes from John Wayne Airport and 20 Minutes from the Ocean

Passable

Two things I my room needed attention. The shower need work -the flow to the showerhead was very low because something wasn’t working right and it would only go into the tub a lot instead of it being pushed up to the showerhead, also the air conditioning was very noisy. It kept cool, but it was noisy when it came on and off.

Clean rooms, friendly staff and great breakfast.

Great experience, will stay again. Valet staff were very welcoming

The customer service was exceptional. Everyone was extremely polite and helpful.

Everything is super clean rooms are spacious Everything was perfect

I really liked the shower and the bed. The parking was decent but rather low if you drove a truck. I requested a wine bottle opener three times and never received it. I was told to go to the bar to get one. Really?! So much for room service.

Good

The bed It was ok

Great breakfast options very nice pool area and staff were very welcoming. N/a

Location Hidden fees

Hidden fees

Beautiful room, clean, easy and friendly check in/ check out. High quality complimentary toiletries. Breakfast was delicious as well.

Beautiful room, clean, easy and friendly check in/ check out. High quality complimentary toiletries. Breakfast was delicious as well.

In all my travels this was one of the best Hotels that I have ever stayed at. I will be staying there again when I travel back to the area. The staff at the front desk (Sofia), Luis at the Bar for serving drinks and food was top drawer. The rooms were clean and exceptional.

Exceptional

Always a pleasure.

Wonderful place and amazing staff

The detail on the website did indicate we had to pay $45/day for parking. That was disappointing and an additional cost.

The property was great but the drinks we got at the bar could of been made alot better.

The cool interior decoration reminding of Newport Beach. Everything was good

I enjoyed the hotel. I do not like rooms that are close to the hotel HVAC system. Room 672 looks out over the parking garage & the hotel HVAC, I would def request a different Side of the hotel to avoid the and food smells from hotel kitchen blowing into the room. other than that, I would definitely stay again. I am super picky about hotels and prefer hotels with balcony to get fresh air.

Great location near SNA, Newport Beach, Irvine, Santa Ana, etc. Great value for full service hotel with many amenities. Spacious updated room. Will return here again!

Very nice room that we stayed in, on the ninth floor with a nice view of the hills and irvine area.

The room was clean and comfortable. Staff was kind, friendly and helpful. Love this place and will return. Parking was too pricey but everything else was great.

Always stay when visiting oc. Staff are all great!

The room needed a few Fixes. Paint in the shower was pealing, night stand drawer would not stay closed. But very clean. laminate flooring in the rooms. Feels more sanitary than carpet. Have stayed here multiple times. Good bang for the buck!

Comfortable, friendly staff, great location

Comfortable, friendly staff, great location

Very good

Clean and a friendly staff

This was the worst stay I’ve ever had there. Definitely need to keep the rooms and balconies clean and fix the water stains from the broken a/c and heater that didn’t work in my room

Cold in lobby

Very conveniently located to the airport, nice facilities, staff was helpful Cold in lobby

Clean room.

Good staff

It was sort of shabby. The staff was lovely but it was a bit run down. I wouldn't stay again.

The AC was so freaking loud! Not just the one in my room but the one next door too! I turned mine off all night and still had to deal with the noise.

The second time I've stayed, and something has happened to the hot water. I reported it to the front desk in person this time, and there was no real acknowledgment.

Great room

I didn’t have the opportunity to use the amenities, but they appeared to be well-maintained. The staff were friendly and attentive without hovering. There were always a lot of people around. It seems to be a quite popular.

Expensive

Yes

Rude staff. Balcony was useless due to noise pollution.

We stayed in a junior suite the toilet leaked for hours and Maintenance to never came after multiple calls in the morning the supervisor only apologized but did not give us any credit nor help or explanation of why no one came ! They were also getting complaints from other guest at the same time very disappointed with renaissance hotel Newport Beach

Good

Great location. Property was nice. Parking is pricey.

Excellent facility and people!

Not to mention the tape on the plug. He called it a hyped up Motel 6.

We use this hotel every time we are in Newport Beach.

Very clean. Staff was nice and quick! Bar was awesome Latte was amazing! Bed was so comfortable. Room ambiance great! Patio awesome! Price was resonable. I’d go again.

Very close to new UCI gospital

the pool and hot tub were amazing

Great Place

The dining room offered a minimal menu but my order - salmon, mash potatoes and vegetables - was excellent. The breakfast buffet was bountiful and fresh. My only negative comment is that the water pressure in myshower was poor.

Our room was exceptionally clean. The staff was kind. The restaurant/bar downstairs had great food and drinks. Me and my husband had a wonderful time. Will definitely be coming back!

Everything was perfect, and it was quiet uncomfortable. The only surprise was $45 for self Park and $60 per valet.

Not worth the price. Nearly trip over the floor laminate that was buckling and no bottled water in the room or offered at the counter.

Good hotel. My son loves the valet & bell staff because they have toys for your little ones. Friendly service all through as well. Definitely one of our go-tos.

Room was very comfortable and clean, the pool and cabanas were great, and the staff was very cordial and accommodating!!! Would definitely stay again!!!

Overall stay was good but the fire alarm went off early in the morning

Good

Amazing hotel!

This is our favorite hotel

Good overall

Very nice and clean

NA

VERY NICE LOCATION

Convenient and excellent service.

Great hotel very well designed and everything, staff seem entitled had better customer service at a McDonalds. No one greeted me when walking in at all during my entire stay except once from valet. Pretty sure that should be common courtesy from a “4 star” hotel. Had a pretty good interaction with a waiter but other than that I didn’t even wanna interact with the employees. All I can say is great in every way but customer service sucked.😅

Clean room

No bar provided and hotel needs updates and cleanliness. Parking spots are tight and outright expensive for the night stay.

Spacious hospitality is wonderful

Such a great hotel!! Every single staff member was helpful and kind. The breakfast was amazing. Will definitely be back.

Beautiful time with the wife

Beautiful

We had an outstanding stay. We loved the pickleball courts (free) the pool and hot tub were fabulous. Lots of outdoor space to enjoy. The rooms were spacious and clean. Will definitely return.

The room was just beautiful with a very nice balcony. Staff, especially the valet guys could not have been friendlier or more helpful. The bar staff and restaurant staff were also outstanding. We will be back!

It’s an OK hotel. It’s great for a nights stay.. close by the airport. The rooms are just ok. There is not an upscale restaurant.. but food wasn’t bad.

Clean room, beautiful hotel.

Everything was great until 4:45am when the fire alarm went off in my room only. After a few minutes of calling the front desk and no one answered, it turned off. 10 min later it came blaring back on, called again and they sent a engineer up and he unplugged it and took it away, no replacement. I’m wide awake now. At check out they adjusted my parking for inconvenience LOL

Clean room with hot tub and pool.

Love the renaissance everytime I stay.

Extremely spacious clean hotel. People were very welcoming and eager to assist. Great room service. Only reason I wouldn’t give it five stars is the bed was so soft. You could roll off the edge if you weren’t careful while sleeping. Also rather high parking fees per day, which was $43 for Self Park, $45 for valet. Also note they did for warn us of the parking fees.

Clean room, good service

Everything ab this place felt grand!! Loved it

Very pleasant overall. Helpful staff, clean, comfortable facilities.

Front desk was kind and easy to work with. The hotel was comfortable and sleep was easy. The restaurant met our needs perfectly.

Great area and room

The safe was so warm and welcoming!! Love it here so much! Made me feel at home

-

perfect stay

Beautiful resort

Clean room, very nice interactions with staff.

The room was very clean, and the staff was very courteous and helpful. The bed was extremely comfortable and TV was large and nice to use. The shower head was a little off and perhaps a bit broken. Room service food is a bit pricey for the quality and taste but other than that I would happily return.

One of the best experiences! The hotel staff were so nice during our weekend stay. The valet staff went out of their way to interact and make my 2 year old son feel welcoming. Thank you so much! We are definitely coming back.

The Staff and everyone was amazing!!! What stood out was the amazing artwork in the hotel

Amazing experience! The room was amazing, had a great view. Loved it!

Here are the draw-backs I encountered: 1. You have to pay to park; $43 per night for self pay and even more for valet. If you wanted to park just for an hour or two and leave again, you have to pay based on your time, similar to other paid parking garages. 2. They charged my card an obscure $74 fee without disclosing it. When I saw it on my account, I asked the front desk and they said it’s an “incidental” fee. I understand needing a deposit or card on file, but the random fee without any notice felt unprofessional. 3. The people at the front desk were distracted speaking with other staff instead of attentive to guests. 4. Not all reservations include breakfast. Apparently, that was the case for us despite having paid full-price for our room. They have a “restaurant” in the lobby but the costs are insane. 5. There were airplanes flying over all night long and it was very loud. 6. There were about 10 children around the age of 10 in the jacuzzi unsupervised by adults. 7. The room was so incredibly basic. Nothing at all to justify the expense. Rough towels, cheap soap, terrible lighting The TV was far away from the bed off to the side of the room and was small.

We had to change rooms because there was a weird smell, which the front desk was very accommodating and even gave us free breakfast. The rooms had a nice vibe more modern feel. However, it is an older building that has been remodeled. It did not have a new new feeling to me. I would probably stay here again depending on the price.

Lights went out it was dark. They don’t give a discount even though it was like 2 hrs long.

yes

A/C didn’t work in the room

It was a great time

Clean, affordable, beautiful, friendly employees, and very convenient to the airport with the free shuttle.

Room was clean, staff was great. AC left the room a bit warm and stuffy, didn’t work great. All in all that’s the only complaint, everything else was amazing.

The staff were really nice and helpful. The rooms were clean and spacious.

I love it

Cleanliness

Sad review to have to right but starting at check in my room wasn't ready so they tried to get me to downgrade or wait up to an hour or more. So waited to check in. Once in I got one hot shower than the remainder of the stay it never got above Luke warm. Called front desk who told me nothing was wrong with the hot water and sent an "engineer" who turned the water on asked me to feel it with no change and informed me there was infact a problem with the hot water and that was just how it was gonna be for the remainder of the stay. No care.

Our room was clean, our beds were comfy. I loved the staff, they were very friendly, especially the guys in the front of the hotel outside

Fantastic hotel

I never checked in. Book

All was well. A little chilly in the room.

Valet. Very friendly and informative

Staff was outstanding, particularly front office staff and valet. Team was great with airport shuttle, very flexible, whenever you wanna go

I felt different desktop was rude The toilet backed up twice, but resolved on its own The valet staff was lovely. That was about it but at $63 a night I would expect that. That’s an absurd amount of money when everybody else is charging $30 a night in the area. I won’t stay at this hotel again. I’ve been there numerous times but no more, too many issues

Amazing! From the time we checked in to the time we checked out !!

My only critique would be for the front desk staff to be more thorough when it comes to explaining the property details and/or additional fees to be accumulated during your stay. Front desk agent Myra failed to disclose all of what the property had to offer and also failed to mention a parking fee that would be added to my final bill at checkout. At check-in she asked for my identification and credit card for incidentals, handed me a room key, and sent me to the direction of the elevators. There was no additional dialog between us regarding my room type, dining options, where I could locate the pool, etc. Although my check-in didn’t feel very welcoming overall the junior suite was amazing, the property was beautiful, and I enjoyed my stay. I would definitely stay again if given the opportunity.

The room was spotless. The food was excellent quality with great portions.

M

Extremely clean, wonderful room, hardwood floors, stand-up, nice shower, huge glass windows overlooking beautiful view and swimming pool extremely clean and wonderful experience walking into the lobby

Staff was excellent !!! Gosh was refreshing to have nice people that really cared.

Great stay

We loved it

Make sure that you ask for a peaceful room. This was my second consecutive stay in the hotel. I may not stay there again. Thanks!

Everything was a 10+ experience

Stayed here many times. Night front desk has major attitude problem.

Condition need to update

good

Great

Great location, beautiful hotel, super clean

Clean room, nice service

Very friendly and helpful staff. Very clean room.

Older property. Staff seem to struggle with basic service skills. The room I specifically booked was given to someone else. Otherwise the property itself is fine and is in a good location. Room was solid.

Nice and comfortable room and cool staff

We arrived Friday afternoon and did not have hot water Friday evening, Saturday, or Sunday. The maintenance person told us to leave the water on to get hot for 15-20 minutes. That was the solution. No remedy was offered. We were there for a wedding … nothing like a refreshing cold shower before you get all dressed up.

Great quick getaway for my birthday. We had a wonderful stay.

Except the $43.00 12 hour overnight parking fee next door to the empty parking lot that charges $21.00, but has a sign that says “No Hotel Parking.”

Was a very nice environment. Easy check in.

My Water never got hot for the shower, sheets were uncomfortable, staff not overly friendly, they charged me for Valet parking when I did not valet...WILL NOT BE BACK

Very clean as always!

Excellent staff congratulations

Nice room and clean property

They Robbed Me Of $40 & Couldn't Tell Me Why They Stole My Money... and Offered No Explanation or Compensation When It Took Over 30 Day's 2 Receive My Money Back, Poor Communication and The Entire Staff Needs An Overhaul... Make Sure You Check Your Statements bcuz They Will Charge You For No Apparent Reason!!! TERRIBLE

Great service very friendly

Nice, spacious room

Foor and beers at the bar were really good.

The room was clean and the beds very comfortable! I love how the hotel was close to shopping, restaurants, the airport and about 20 minutes to Downtown Disney (if you have a car!). All in all it was a very pleasant trip and a great stay!

Staff and room was great, no complaints of any kind.

Just didn’t like you have to pay for parking and no electric chargers.

Staff are awesome, great service

Staff on their game 🎯 Very happy

Amazing we are committed my back

Great stay! Very clean and comfortable!

love

They wouldnt let me in even though i asked over the phone if i could just use my credit card numbers and they said yes. I had to get someone to come put a card on file for me it took hours and i had already paid

None

The room was very clean and up to date the service was amazing the time we checked in and out! Will definitely book again

Nice place to stay

amazing

Fantastic stay. Great central location to Newport, Huntington, and other beach areas. Excellent amenities (pool area was clean, relaxing), and close proximity to many dining options off site as well. 100% would return.

Yes

Very clean and organized

Less parking amount

The lobby, pool and staff were very nice. Parking is listed free on the listing but it is 43 a night so that adds up. Not overly impressed by the room though. Hotel is showing it's age and rooms are not being updated. The floor in the bathroom is all bubbled up, door to the bathroom does not Shut and the paint is peeling up around the bottom of the walls and doors. Otherwise the rooms are ok. Cleaning service is great and thorough. Convenient to get around in town from here, especially the Airport.

Friendly staff. Conveniently located to airport and UCI. Quiet. Clean.

Na

Very nice. I didn’t see breakfast

Staff was friendly and accommodating

Good location near the Barclay theater, where we were going to a show. Friendly, helpful staff. Comfortable, beautiful hotel. The pool area was dirty in the morning when I went down for a swim; there were smashed cupcakes, glasses, and other garbage. Thank you for the free water in the lobby that wasn't bottled. The hotel uses a lot of plastic; if they could reduce the one and done plastic, and have healthier snacks in the gift shop, it would be appreciated.

Close to UC Irvine and multiple shopping areas. Room large clean. Quiet even though very full Friday night. Super quiet after. Only thing that wasn’t great was the expensive parking.

Our stay was fine, but be warned that parking is an additional fee of $43/night and wifi costs $15/day. Not a good option if you're on a budget. No breakfast, either.

Services and staff are always very nice & make you feel at home.

Was very disappointed in this hotel. It felt and looked liked a motel. It’s not worth saving some money to stay here.

I loved it

excellent hotel.

The staff is friendly. Is 5 years in row that I stay here and I love it

The staff is friendly. Is 5 years in row that I stay here and I love it

Fantastic

Friendly staff, clean property

Has a decent-sized pool, and there’s a nice restaurant. Valet is a bit pricey, but the staff is very accommodating.

Front desk staff was rude. Bathroom appliances were broken (shower and toilet). Could not connect to wifi, because my name and room number “didn’t match”

Very clean, friendly staff and great vibes. Great food.

Appreciated the free shuttle to the airport.

Nice

Great location and very friendly staff

Nice and clean rooms. Quite area.

It was amazing. A nice place and I would definitely stay there again!

My room was dirty. Stains on the counter tops, closet, toilet was dirty, glasses weren't clean. It was nasty. I went and bought gloves and disinfectant and cleaned my own room. I had to ask multiple times for my room to serviced for fresh towels, trash to be emptied, and new sheets. That was very frustrating.

They look understaff at the restaurant. The front desk associates were not informed or trained properly. Valet parking personnel was the best

Absolutely horrible experience. FAR too expensive to have the issues I encountered. Parking is $48 per night, breakfast isn't included with stay, everything was old and dirty, rust in the shower, gaps in the door, crunchy floors, and I had to call the desk 3 times for a pack-and-play, and after a total of 90 minutes just walked to the front desk to wait, where they told me they couldn't find one, and just didn't want to call me back because it was late. Would never recommend this hotel.

Second time staying at this property and I loved it! Will be definitely staying again in the future.

Even though we were required to say how many people were staying with us, they only ever brought us a couple sets of towels. We had to specially request towels for every person. Plus, a personal towel was taken and mixed in with the laundry, and never received. The extra fees for parking and wifi etc. are not worth it considering the stay was not worth as much as it cost. Do not recommend.

WiFi was not working properly Staff was friendly Water never got hot in the shower May not stay here again unless needed for something close to the airport

Staff was lukewarm at reception.

No complaints from my stay!

My 4 month old puppy test positive for drugs we had to rush her to Urgent Vet clinic during our only night stay.

Breakfast was cold, HVAC went out around 11 and couldn't call down cause the phone didn't work. Staff was incredibly rude. Manager on duty was nice though, hut at the end of the day, we spend money to stay at a hotel and bring 14 other families with us & the hotel sucked. Horrible for a Marriott, as a platinum elite member, I'd expect more than what my family experienced, especially on the customer service side of things.

Great location plus many amenities! I enjoyed our stay, very busy and lively restaurant and bar area. Comfortable queen beds. My only complaint is you can literally hear everything going on in the bedrooms from the doorway of your room! Also ac was not up to par, I had it 65 and luckily I was able to open a bedroom window to cool down our room. One more tip would be to give the rooms a deep cleaning, some dust on the vents, doors and baseboards.

Bigger room than usual, very comfortable bed.

Excellent everything except terrible awful sandwich’s at lunch. Server was fine, took about 40 minutes to get our food just old stale turkey sandwiches. We were the only people in the restaurant. Bread was burned, avocado was brown lettuce not fresh. Chose not to go there for breakfast

This hotel is great for budget minded families and quick stays. Everything meets expectations.

Close and convenient to the airport and for our meetings.

The property is very nice and the staff is excellent. My room was a bit loud due to what I assume is old equipment and the charge for parking was upsetting. I realize charging for parking is now acceptable, but on a weekend when there is no demand for parking from the surrounding businesses, $43 is excessive.

They charge for wifi!

Dated no amenities n toom

Refrigerator and HVAC could be quieter

Location to beaches, shopping and restaurants

The staff lacks training and the management team is not professional

Air Conditioning so noisy kept walking meup less than 2hrs sleep.

Excellent cust svc at the front desk & also with the valet parking, building was very clean through out all & breakfast buffet was great and service.

No vent qorking and shower in bad shape

Hotel was located in an ideal location near shops and restaurants, really nice staff and even let us check in early.

Original: Excellent comfort, service, and location make this the best place I've stayed at in Orange County so far. It gets all the small details right including high quality soaps and shampoos, simple navigation, big TVs with Netflix support, and more. Staff went out of their way to help me for a couple things, which was greatly appreciated. Truly a great experience. Just be aware that parking is $43/day and there's no way around it.

This hotel is so beautiful, the staff were so nice. The room was clean and beautiful. I highly recommend!

Clean rooms

Loved the first floor lounge. Great place to hang out. The first floor bathrooms were convenient and never locked. Wifi was through Marriott Bonvoy and I had trouble connecting the first day and the rest of the people staying with me could not connect at a the entire stay. The front desk staff could not help because this was Marriott thing. Service was a bit slow. We requested a garbage change as we never got regular housekeeping and not sure if they were too busy or forgot but I had to ask 2 days in a row before someone actually came. The front desk staff didn't communicate with each other - what one staff promised another one couldn't follow through with. For example, I had asked if my roommates who were coming later in the night could be given keys so I didn't have to stay up to let them in (sleeping due to time difference). The front desk said it would be okay if I gave the full legal names and if they provided ID. The person who said it'd be okay was not at the front desk at the time they checked in and so I had to let them in instead. Not a big deal - I just wish they were consistent with their actions. The person checking me in misspelled my email for Marriott Bonvoy and suspect that's why my room had trouble connecting to the internet the entire time. I just created another account and had them link it. It just felt like the entire stay, I was problem solving for things that wouldn't have been a problem at other hotels.

Love the property, will definitely stay there again

The hospitality and dedication of the staff.

I really enjoyed the place, the hotel was nice clean. The staff was nice.

You didn't explain $45/day for parking! You should have shown that extra cost.

The pool was amazing.

Great staff

Everything is

Loved

Feel at home

Nice area, $50 for overnight parking sounds like a lot

The Renaissance Hotel in Newport Beach was an absolute gem. From the moment we arrived, the staff went above and beyond—everyone was incredibly friendly, warm, and genuinely fun to interact with. You can tell they enjoy what they do, and it made the whole experience feel personal and welcoming. The vibe of the hotel is both upscale and relaxed, with a great atmosphere that sets the tone for a great stay. Highly recommend if you’re looking for a place that combines comfort, style, and truly outstanding service. Will definitely be back!

Clothing stolen at property

Need to work on cleanliness, my mom stepped on pee (assuming animal) in our room. Plus phone did not work and couple of the plugs did not work. Check-in and check-out was quick and easy though.

No one liked their job. The fridge was noisy and had a light that kept me up. Also drapes torn letting light in

The hotel was perfect for our needs over three nights.

no problems

The $43/ per day parking fee was ridiculous. I would have stayed closer to my destination if I knew about this outrageous rate. That made the nightly rate not worth the stay.

Room ok but no microwave

One of the best hotels I ve stayed in

The room was amazing

And literally had the best time! The front desk personnel were so friendly and on it. The balcony was huge in our junior suite which overlooked the flights coming in and out. The bathroom space was beautiful. I even loved the carpet lol.

Beautiful hotel. The rooms were spectacular

The restroom toilet paper holder on the floor and broche and the sink was clogged or didn’t work… I called front desk and they just apologized but never fixed it nothing

Very nice Hotel

Excellent

What I didn't like: NOISY, INCONSIDERATE GUESTS PARADING PAST MY ROOM BETWEEN 2 & 5 a.m.; $43 per day parking fee for long walk to garage; no clock in the room; 2 hotel tv channels that provided little useful information.

Iron would not accept water

Great place to stay but the room needed an upgrade. Floor was lifting, restroom had no ventilation or a vent fan. But other than than it was excellent

Valet service was on point, never had to wait for our car. We will definitely be back and stay there again.

The staff was amazing. Easy check in and very nice facility

Staff was very friendly and helpful very accommodating!!

Amazing location

It was fun

overall i would say our stay was ok, the cleanliness was ok, the staff were ok the food was ok.

Good value for the money!

This hotel was beautiful and it had the best mattress ever! I slept so good, and I needed the sleep before my 3:45 a.m. alarm.

Great!!

We booked a last-minute room when our flight was delayed. We had a great experience. Everyone was friendly and accommodating to what our needs were.

Stayed at the Junior Suite. View was really nice the only issue is there was a clicking noise in the ac vents when the ac was running. The noise was loud and kept me up until around 3am. Other then that it was okay.

Extremely loud music played all night and no one from the hotel stopped it.