Quality Inn Fort Campbell

The breakfast was minimal, did not offer much at all.

Location

The breakfast was marginal at best. No milk for cereal We booked a no smoking room and got a smoking room. The room was absolutely filthy. My feet were black and I took pictures of the towels showing the dirt on them. The mirror was old and discolored. The bed was lumpy without a springs underneath it and of extreme low quality. The sheets were extremely thin. The shower curtain didn't reach the shower pan and water was flowing on the floor. A falling hazard!

Nice location right off the highway, like the balcony on the upper story Only thing was my room was marked as pool view but the building design was such so I didn’t have that view. Not a big deal though.

Good

The breakfast is only from 6am to 9 am so that’s not cool. Management seemed like they hated life and were afraid to smile. The beds are like rocks, the front counter workers were amazing and very helpful.

The room was about what one would expect for a smoking room, but it wasn’t disgusting and the smell was minimal. The facilities were decent and you could tell that they had tried to improve the place. (The whole building looked like it had been painted in the last couple of years, and while we were there maintenance was working on filling in cracks/holes in the balcony.) They offered coffee and I think complimentary breakfast, but we didn’t utilize these. The minimal interactions we had with staff were pleasant (we didn’t need much and spent little time there other than sleeping.) Overall, I would recommend this hotel if you’re looking for a decent place to stay without breaking the budget. We’ll probably stay here again in the future!

ROOM WAS VERY CLEAN NOTHING

Quiet Knocking on door before checkout time

Upon check in I found the room smelled moldy and stagnant because they shut the a/c off when the rooms aren't rented. I turned the a/c on and opened the door to air it out. Then I went and sat on the most uncomfortable bed I have ever seen in a hotel. I pulled the covers back and found a VERY old mattress covered with dirty sheets. The bathroom floor was filthy and had not been mopped in awhile. It was disgusting to say the least. The lady from the front desk came down with a broom and dust pan and swept the bathroom and took pictures of the dirt. After she left I checked the room more to find spiders in all four corners on the ceiling and in 2 corners of the floor then a bug crawled from under the bed and my daughter killed it. I also found black mold on all of the walls, the ceiling and even between the glass on the pictures on the wall. I returned to the front desk and asked for a clean room. I was given the keys to 2 more rooms both of which were just as disgusting complete with more black mold and spiders. This was THE MOST DISGUSTING HOTEL that I have ever been in! There was also 2 homeless looking men constantly walking around the perimeter the building which made it feel very unsafe. I will NEVER attempt another stay at the Quality Inns nor will I ever book thru Expedia again as they falsely advertise their properties and don't want to do anything about their fraud when called out on it. It's time for a class action lawsuit, Expedia!!

They charged us $50 in case we messed up the room. It was supposed to be returned today. So far it hasn't been. The breakfast was skimpy and was not to be taken to our room to eat.

Will definitely stay here again. Bed were comfortable. Staff was polite and professional. Room was clean.

Room was clean and everything worked. Check-in was quick and the helpful front desk gave us a room where we wanted for easy access. Breakfast was plain but adequate. Overall good value.

Very good

Very clean. Not much food for breakfast.

Mucho olor a cigarro la habitación de masiado

Poor

Very clean. Not much food for breakfast.

Superb

The bathroom floor was filthy..I had to wash it with a washcloth..You could see spots of something spilled then dried up all over it..And the carpeting was old and nasty and bunching up in several spots!..Will not be back

Location, Ac quit working

Ac quit working

Hotel charges an extra $50 to stay and I am still waiting for the refund

continental breakfast was not good

I see so many good-great reviews and we just didn't see it that way. Check-in went well for the most part. We had an accessible room so it was right there by the office, The room itself was very humid, to the point where the floor itself was damp, if you stepped on it with bare feet, you could feel it. The bathroom actually had like footprints like someone had cleaned the floor and then walked back in there with dirty shoes to do something and came back. Which isn't a big deal, but it did make us look a little more thoroughly after that. The bed was terribly uncomfortable. It felt like a thin mattress sitting on the floor. Neither of us were able to sleep even remotely. Well. We didn't spend much time in the room only to sleep so that was a big deal for us. We came in to change clothes and left and then came back at the end of the night to sleep. We did sleep in a little bit so we missed breakfast. He went to the lobby to get some coffee and while he was in there he was talking to the manager and asked you know if we were able to swim after or around when we checked out. And all she said to him was checkouts at 11:00. Pool opens at 11:00. Which brings us to 11 time to check out. Mind you. Our car is literally right outside the door so we did a walk-through. Make sure we had everything as soon as the clock hit 11:00. The man was pounding on the door. I opened the door because we were on our way out and he said it's time to check out!

Older hotel but clean. Staff very helpful.

Ask for non smoking room . Room had an ashtray in got woken up by cigarette smoke coming through the air vent..

Nothing Ask for non smoking room . Room had an ashtray in got woken up by cigarette smoke coming through the air vent..

Breakfast was great and very clean area to dine.

Breakfast was great and very clean area to dine.

Very good

Very good

Clean room.. friendly staff..no complaints

Very Clean, All staff I encountered were very friendly and helpful, bed was comfortable, and was safe. Also convient in and out from 24 also close to Ft Campbell

We booked online and specifically chose non smoking room as I am traveling with my 18m old. We got to the property around 11p and staff stated only smoking rooms left. Room smelled horribly like an ash tray. Sheets and blankets have burn holes in them. Don’t think the floor was even vacuumed. Shampoo bottle was half empty. We showed up to breakfast around 8am and all that was there was cereal and muffins. Not even any fruit to take with us. Can’t speak to the pool as we didn’t use it. The lobby is nice and updated.

Location and price TLC inside room

Parking lot is a parking lot

Plenty of lighting on the property for secure parking. Hotel room and lobby were very clean and updated. I plan to stay here again

QInn is convenient for our trip back from Florida to Illinois. The facility is clean and the rooms are quiet.

I picked this hotel because it had above 8 stars. It was disappointing. Carpet dirty. You did not feel special staying there. My husband would not eat the breakfast. I can always tell his level of comfort by whether he eats the complimentary breakfast or not.

It was good for a night but when we asked for a 2nd floor room we were advised they were all booked. But there were no cars in the parking lot. That night our worst fears came true. Whoever was staying in the room above was came in loud and rowdy at 1030pm and didn't stop making noises till about 1245am. It was very disturbing and we couldn't sleep. I don't feel like the place was booked up on 2nd floor I feel like the desk person just didn't want to change the room she put us in. I don't think we'll be staying there again.

Clean room, very comfortable bed. Staff upon checkin very accommodating.

We had a good stay at this property, everything was clean and comfortable. The person we checked in with had trouble finding our reservation because I gave 2 different names it could be under and they didn’t listen to the second name until I pulled the email up. Had to end up checking out a day early and that went smoothly. The bathroom had a mildewy smell and the breakfast was mediocre.

We had a clean room. The staff was very friendly and helpful. The continental breakfast was a little lacking but everything else was wonderful!

Ok property. Parking not great

Clean room. Decent breakfast. Beds a bit hard for me, but fine for my dad.

Wifi doesn’t really function. Could connect and use some internet but streaming services and most of my apps would not work at all not on phone or tablet, VPN on or off. Lucky I didn’t need to work or attend any zoom meetings.

Needed a roof over my head and a comfortable bed for the night. I found it here! Great location right off of the interstate and close to gas stations for my fill up and coffee for the next morning. Young lady at the front desk was sweet and helpful. Room was very clean and had no issues with anything. Would stay again!

rooms very clean, very comfy beds and great location.

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Yes.

Easy parking. Plenty of nearby restaurants. Comfortable bed and large tv. Adequate breakfast with waffles and eggs and more.

Room was clean. Got close parking spot.

great value, nice staff, quiet and clean

The room had stains in the carpet. The bathroom floor area was not clean. There was spots that looked like mold around the bathtub. The bathtub it self was somewhat clean.

Rooms were clean, beds newer, comfy. Breakfast barely "qualified" as breakfast. Powdered eggs were disgusting. They had toast, muffins, juice, cereal.

The room was alright.

The room smelled moldy and the carpet was we

At check in they charged a 50.00 dollar deposit. This is after we had already paid forthe room using expedia to reserve the room.

I usually get a room or a hotel or motel that has breakfast. This one stated that had breakfast, but all they offered was scrambled eggs, cold cereal, or a waffle. In other words I’m not pleased with their breakfast offers would not get a room there again.

Room was acceptable.

Breakfast was minimal but there. Staff was very friendly and beds were super comfortable.

Everything was so nice n clean

Clean and comfortable.

Room was clean, staff were friendly, continental breakfast had minimal items(fake scrambled eggs). Hotel WiFi was spotty and didn’t work all the time. Ok for a night or two.

Great room clean and really quiet I like it

The room was not what I call clean, carpet was nasty the ugly green cover on the bed did not look like it had been washed. the bathroom and bathroom sink had stains. There was stuff on the walls, not sure what it was I wasn't touching it. I would NEVER stay here again. Thank goodness it was just one night.

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Our room and the other facilities were clean and appeared to have been recently updated. The staff was friendly and helpful. We had a perfect overnight stay during our travels.

The room could have been a bit more clean, specially the bathroom, the walls were a bit dirty. Overall, it was okay and I truly love that streaming is available! I would’ve have survived without Netflix.

Stayed here many times the last 4 years visiting my son at Fort Campbell

The staff was very nice. The room was clean. A minor repair was needed in the bathroom for the shelf by the sink. I would stay here again.

There was zero heat in room they changed me rooms and that room had no heat on a 30 degree night was there an hr and they refused to give me a refund saying i used the room DONT STAY HERE compkete garbage

Check in was horrible. My husband went in to check in and the person that checked him in said since we had 4 adults he would have to pay more. When he told me, I was furious. He went back in and showed her that our reservation was for 4 adults, and told her there had been no problems with this the whole trip. After much haggling she agreed to refund the money. Don't know if it has been done yet. We have never had this issue with a hotels.com reservation.

The breakfast was beyond SAD. Don’t even advertise it. Cold eggs and a piece of bread. Yum. That is it!!!!!

Staff was way to nosey, asking way to many and some personal questions. Room was only partley clean , sheets had cigarette burn holes

Nice, clean, affordable hotel with a good breakfast.

Charged us an extra 15.00 for more than 2 people per room not cool

🌟🌟🌟🌟🌟

Excellent Room

Off the exit . It’s def a room if you just need to sleep. But if you’re looking for comfort and relaxation, pay the extra penny

Our stay was good. The room was fine. The continental breakfast had very little to choose from. All in all, we were satisfied with our stay.

The room was basic and clean

The room was clean, no odors or cigarette smoke. The lobby and breakfast were nice as well. It was a long day and we were tired and it was just what we needed.

The room had an awful odor. The breakfast wasn't what ot stated on the site.

it was a nice place to stay

Wasn't there to have breakfast

The only food cooked for breakfast was eggs

Good price and location

The room was clean but the bed felt like concrete. If you like a stiff bed then you're in luck! I hardly slept and hurt so bad in the morning. We knew we would be midway from Clarksville and Hopkinsville so we weren't surprised by traveling. The girl that checked in was kind but didn't tell us when breakfast was or when to check out. The breakfast was went we booked this hotel in particular and was left severely disappointed by the offering. This morning the power was out and that was no fault of theirs but there was a beeping in the room that made it unbearable to be in so we left super early ruining the trip.

The checkin process was not as swift and the front desk person was rude.

For the price it was ok nothing! I would consider staying there luke I did this time just a few hours, but if I was staying longer I would stay somewhere else.

Comfortable and clean, quiet and very affordable!!

pet friendly

Rooms were clean, bed was comfortable. Breakfast was disappointing. No eggs left by 8:30, only food options were cold cereal or waffle. Overall, decent stay for the price.

very shabby motel in dire need of refurbishing.

No

Staff was great! We will be back!

Ver nice highly recommend

The hotel was very clean and the bed was comfortable. It was fairly noisy with people outside even at 1 o’clock, 3 o’clock in the morning talking loudly, Breakfast left a lot to be desired. there was no plain coffee creamer. The only choice was French vanilla and when I ask that if there was some whole milk or plain coffee creamer the attendant,said no just that and pointed at the French vanilla creamer. Anything that ran out during the breakfast time was not replaced. And there was very little concern shown for the fact that several things had ran out. The hotel was fine for an overnight stay. The only negative things was the it says they stand outlimited choice at breakfast and the total non-concern of the staff member.

Our shower was dirty, had hair and shampoo on the wall. The hadle to turn the water on wouldn’t stay in place so the water would get hot super fast and we’d have to move it back to cold and watch to make sure it wouldn’t get too hot as it fell, or hold it in place. The beds and were clean and nice but shower was not.

The room was clean. The continental breakfast was terrible. They had two types of cereal, toast, muffins, powdered eggs and a waffle maker. Having a $50 pet deposit plus 26.50 a night for a pet is ridiculous. I had to pay $100 extra for a 15 pound dog.

Wonderful clean hotel. Spacious room.

Your hotel was very close to where i was visiting, very clean and friendly employees

The cleanliness in the room could have been a bit better, the tub area especially, but other than that, it was a nice short overnight stay.

Lovely property!

Will definitely stay there again

Not impressed by the room at all. Definitely needs an upgrade.

WiFi never worked, room smelled like someone had just smoke in there, sofa and rolling chair were filthy, eve thing is outdated. Just like the pictures but old and dirty, will not be coming back

Room smelled musty and moldy. Camode was not cleaned. Carpet was heavily stained. So called breakfast was not edible, however waffles were decent. I would not stay here again.

OMG, this was the worst hotel I have ever stayed in. First, the young girl up front did not understand English very well. She asked me if she could put me in another king-size bedroom, and I said as long as it has not been smoked in. She told me that it had not. Well, she lied. I did not get into the room until later and was tired. I walked in and it smelled, I thought it might be because the air was off, so I turned it on and lay down for a nap. When I woke up, it was pretty late, and the room still smelled. I sprayed my cologne, and it seemed to help a little. I did not go to the front desk because of the hassle I had when checking in. Went to take a shower and it was gross and dirty. The sink had stuff on it, where the toilet paper was, it was rusted and gross, just like the toilet. I realized what I was smelling was the old smoke from it being a smoking room. This was backed up by the burns on the toilet and the cover on the ironing board. The bathroom was so gross that I had to lay towels on the floor so as not to walk on the tile. In the room, the ceiling was peeling off. This was the dirtiest hotel I have ever seen, and it is not good enough for a dog. I do have pictures and wish I could post them for you. I will post them on Yelp. Please read the reviews on this facility; they are like mine. Thank you

Great place and would definitely recommend to others !

Great staff and quiet. Easy check in

We visited our daughter in law at Ft. Campbell. It was perfectly located right next to the gate we needed. The pool was just enough and there was a McDonalds right next door. The rooms were very clean. The bed was pretty comfortable. The waffles for breakfast were great. Staff was very pleasant. No real complaints. If you want clean and comfy this room is good. Basic but good.

The staff was pleasant and professional at all times. What I didn’t like , was the morning breakfast. It needs improvement

Very dirty, stains on everything, room smells like mildew and bathroom smells like wet dirty feet. I booked online and it said that the room was pet friendly, then we were told it wasn’t. The room we got downgraded to was absolutely disgusting. I don’t think bed sheets or anything was washed because there’s stains, they smell wet, hair everywhere, one sheet has a cigarette hole burnt into it, looks like blood on one end. Pillows are stained. And then underneath the pillow was stained as well. Chairs in the room were stained. You can tell the wood was sprayed with wood polish but not sprayed down.

Before we could check-in when I booked it, it said it included all taxes and fees.

Linens riddled with cigarette burns, breakfasts gone at 8:55, property owner didn't understand a word of English, Bathroom clean, television adequate fridge cold Location to festivities great Room room climate

Stayed with two dogs. It was clean and a good night rest, no complaints

We only stayed one night and got there after 9 and we were checked in fast. Had me on second floor and let her know I have trouble with stairs so she moved me to the first floor. I would definitely stay there again and recommend.

Was a nice short stay

The experience was good. My complaint was the carpet was dingy and had stain spots, and the bathroom floor was dirty (lose dirt, some hair, grim) and the door hinges and "fan" was rusted and dirty

The room was very clean and the staff was very nice.

Large mass of dried blood on comforter. Toilet was not functioning and did not have running water to it. Room was filthy and not fit for board. When mentioned to staff upon checkout, they were short and seemed unconcerned with resolving this horrific experience. Left a bad taste in my mouth and would advise others to avoid as they are unwilling to take care of their guests or address their maintenance/biohazard safety issues.

Room was nice, but breakfast was terrible. A little loud with racing cars.

Nice place

I much prefer this highway exit location in the Fort Campbell area over Exit 4, which has become problematic with homeless people, crime, and noise. Also, this location provides easy access to Ft Campbell from several gates. It's fairly quiet here, and there are enough shopping/grocery options close by if you forget/need anything. The staff could've been a bit more friendly, and our room was showing signs of mold in the shower/AC unit, but was fine otherwise.

Nice property well kept and clean. We will return.

The people who own this hotel obviously really care about it. They maintain it beautifully. It’s clean, quiet, updated and safe at a great price. The staff is helpful and friendly. I’d stay here again.

Not a bad property, had to stop here to rest for a few hours while on a long drive. Good for what i needed it for. The beds and rooms were fine, nothing to great but no complaints.

This was a nice, clean, safe hotel with a comfortable bed.

Excellent service will stay again

Fast easy check in, clean room, good location. Breakfast was sub par, dry powdery eggs, no breakfast meat, rancid margarine and no half and half for coffee. I would stay again and walk to McDonald’s next time.

Offered eggs for breakfast; however, no meat, only white bread for toast, only corn flakes and fruit loops for cereal (when most motels offer raisin bran!). Would not have worked for more than one morning.

Clean

Room was below average and the shower was filthy. Room had a bad odor. Will not recommend.

Clean, big rooms.

The stay at quality inn Kentucky was fine

The room was okay but there was a sewer gas smell in my room that smell was horrible. Not sure if it was my room or another room.

Convenient location, property grounds well kept, room clean.

It wasn’t enjoyable, the room was creepy and dissatisfying, and there was a creepy door inside the room that we couldn’t open. The front desk clerks were very nice and helpful. It’s just the room wasn’t up to code.

Clean rooms. I think it has been remodeled. Excellent location. Quiet. No problems. Decent price.

Clean and comfortable. Super nice people checking us in and out. thank you!

I was charged $50.00 for incidentals, and was told that it would be returned when I checked out, I did not damage the room in any way, but I've tried to call several times to talk to someone and the line is always busy. Brooke

A big storm with tornado warnings rolled through this area the night we stayed here on our way through to Illinois, and we actually felt pretty safe within our room from the raging winds. The bed was so comfortable, and the room was very clean. This was a comfortable stay as we stopped in only for the night.

Very nice for a quick short stay. Clean room and close to highway. Very nice staff.

It wasn't so bad that we didn't stay the night, but we won't be staying here again. There were people smoking in the parking lot, smoking on the balconies, and you could smell the smoke in the room. There were old stains in the furniture, the bedding and the floor. There were cigarette burn holes in the bedding. I needed to put my water in the fridge and when I opened the fridge it was disgusting. Breakfast had very limited options available. I mean, at least they had hot eggs, but no hot meat. Like I said, it wasn't bad enough that we left and got another hotel, but we won't be staying here again.

Staff was very kind

What I thought was different was that I had to put a $50 deposit on the room because I didn't book directly with them. Never had that before. The morning breakfast was kind of poor. No fruit,cold coffee.

Rooms are old and very outdated, worn carpet, tile shows poor workmanship, sink would not drain.

My staywas only for one night. But it was great for that night. Nothing to complain about.

Nice hotel

Everything was great

It was convenient. Price could’ve been better for the condition.

Desk attendant was friendly. Room was clean and comfortable.

It was ok for a 6 hour nap after a long drive. I get that they take a 50 dollar deposit for debit cards but dang waiting 3-8 days for a return is crazy to me. Oh wait it’s not there fault it’s my banks. In a world where u can get anything refunded instantly these hotels take the longest then blame your bank. Oh well what do u do. Floor needed sweep and shower was tiny. Room 117