The Watergate Hotel

Bad

We had a wonderful stay at the Watergate. Everything was top notch- 5 stars! ⭐️ we will definitely be back!

The first room I was given had a broken AC. I called multiple times to get it fixed but ultimately had to go downstairs and demand being reassigned to a room with a functioning AC. The second room we were assigned had a functioning AC, but the temperature never made it to what it was assigned. The lighting panel in the room also didn’t function, but the lights would work if you turned on individually. Not sure why it’s there if it doesn’t work. The hotel is otherwise conveniently located, historic, and the amenities are newly remodeled. I’ve stayed at DC hotels with much better service and responsiveness. If you decide to stay, consider doing so in a cooler month given the AC issues.

Location was the determining factor

The spa is incredible. I’ve been staying at the Watergate for the last four years. My most recent trip was for my daughter’s graduation from George Washington University. I also had two other couples stay at the hotel for the Graduation. I was given a room above the valet and car park. My guests were given better rooms. I had no screen door on my balcony, which I wanted to leave open for fresh air. We heard cars & valets every night. I should have been given another room or upgraded to make me happy, it was the worst room imaginable.

I traveled with my son who was celebrating a birthday during the trip. I spoke to multiple staff about a special surprise for him and it never happened. When I contacted the staff, they were not concerned about the mishap and said they would try better on our next visit. What makes them think that we would go back based on this experience? Also, the rooftop is not open often and staff are allowed to shut it down before closing if they feel like it.

We'll be back

old modal

Superb

For the price we paid, the experience was just average. No outdoor pool, not many amenities to enjoy but the place was clean. The room was kind of underwhelming because the walls were thin. The spa was okay, the masseuse I had was excellent. But it was underground so no sunlight to enjoy while you’re in the spa, it felt kind of dark and damp. The dining options were kind of subpar.

Lived the view from the 10th floor. Great pool and sauna. Excellent location

Room service didn’t work. The rooms are very dated. The balcony/river view was a concrete wall. The room was not worth what I paid for it. Other than the shower being huge, it was poorly lit. Never again

Staff is pleasant and warm. Great service. Nice view and close to the river with great restaurants to hangout.

It is in a good location and it is very clean. They play into the kitch of the scandal, which is fun, and the staff is very helpful and kind. The 70s decor is on brand but they could use new carpeting and furniture in the rooms.

Best experience I’ve had in a long long time

First stay at the hotel was everything I expected.

Overall a good stay, parking not great but it’s DC

Great hotel in a lovely position just off George Town. Fabulous Spa. If you’re interested in the Watergate story then ask to see the Scandal suite and n arrival.

The history and bar Construction happening early in Saturday morning the floor above us made sleep impossible.

The staff everywhere worked incredibly hard to please their guests and make things right despite the rain. And honestly, it is amazing to watch what a very well-mannered four-year-old does to win everyone over. Good manners go a long way, and watching people light up when interacting with a polite kid completely changed the energy and the mood. Plus, seeing this city through the eyes of a child changes your whole perspective. It reminds you exactly what sacrifice is for: the freedom to just be together, explore, and build cherished memories. At my age, none of that is lost on me, and probably not you either.

Location

We had a wonderful time at the Watergate. The indoor pool and hot tub were lovely, and the gym was great. The room was clean and very nice. The room service was a bit pricey, but tasty. When we had requests like extra blankets, they were delivered promptly.

The room is much older than it appears in the photos. There is currently an active construction site near the hotel, causing constant noise from 9 AM to 5 PM, Monday through Friday. Expect frequent loud construction noise throughout the day. The room is poorly maintained and the vent in the bathroom is completely non-functional.

Exceptional

Amazing experience!

We were there with a wedding party and each guest had issues in some way with their stay.

Perfect all the way !!

Great location; close to Georgetown to shop.

Bathroom smelled like dirty shower drain. Restaurant advertised open until 10:30 but was closed at 9:45. Valet Parker scraped truck fender on wall. Overall a decent hotel but not luxurious or worth the room cost.

The hours for the bar and the rooftop bar are very limited. The lobby bar was almost never open. This is a shame, as it is a beautiful space.

The staff was extremely kind and patient from check-in to check-out. The luxurious shower in my room was an amazing rainhead, and now I hate my shower at home.

The room was clean and comfortable.

Excellent stay!

Clean room, pleasant staff

Beautiful hotel. Nice rooms. Excellent room service and great bar service and staff. Room service was excellent

The room was pleasant and clean. The staff were not that helpful and the food in the dining area was good but pricey.

Fantastic

Exceptional

Very good

Very poor

Everything was real Nice, I enjoyed myself

Their style of hospitality explains for instance - the two capsules of coffee, lol!!! Share some with them while visiting this spot, please!

For what you’re paying, this stay just isn’t worth it. The lobby is gorgeous, but the rooms are definitely in need of an upgrade. The amenities also felt very bare minimum especially in 2026, not having access to streaming services on the TV is honestly absurd. I really had high hopes for this hotel, but unfortunately I wouldn’t book here again.

.

.

Exceptional

The rooftop bar was amazing and walking down to the river and water and then the boardwalk was beautiful. The beds were comfortable and the area was quiet.

Amazing pool area, hot tub, and sauna! Honestly, it was so good that it is all I remember about the hotel and I will definitely be back! We went at Valentine's Day and they also have an amazing restaurant experience!

Everything was great

The view was nice! There was noise because of work outside and the balcony was small to me! But the view is amazing, the room service was excellent and the hotel is beautiful. Valet is great! I expected more from the room like a welcome with my name on the screen, room control features (curtains, etc), Netflix perhaps! It was a nice stay but absolutely not impressed!

Fantastic staff, luxurious property, and the best pool and hot tub I’ve used. Kingbird restaurant was excellent as well and the proximity to Foggy Bottom and the National Mall made our visit to DC efficient too.

I also hade the possibility to leave my bagage at the hotel while I was sightseeing during the day after Checkout and get it afterwards. Very nice experience

Excellent stay , highly recommend

A beautiful area of the city and water Nothing lol

A beautiful area of the city and water Nothing lol

I loved the indoor pool. The sign outside is perfect for pictures

One of the bellmen gave us a history tour about the Nixon era, we were even lucky enough to see the room where the break in was done! The room was remodeled with furniture from the 70’s, so authentic! It’s only a short walk along the river front to the George Town area where there are many good restaurants.

The only downside for me was that the rooms felt a bit outdated compared to the rest of the hotel. While they were clean and comfortable, a more modern refresh would really elevate the experience. Overall, I enjoyed my stay and would definitely consider coming back, especially if the rooms are updated in the future.

The evening and night front desk team provided excellent service; they were professional, welcoming, and attentive to every detail. The valet parking staff were also outstanding—quick, courteous, and efficient. On top of that, the room itself was very clean and comfortable, which made the stay even more enjoyable. Overall, everything from the service to the accommodations was top-notch. I would definitely recommend and look forward to returning.

I really load my stay here for my last night in Washington DC after staying at another subpar property. I can’t wait to come back and stay longer!

Rooms are old, raggedy and need remodeling. Was moved from 1 room to another and then smell bad

Excellent!!!

Every thing

The bed was very uncomfortable and looked outdated

Clean and great staff The bed was very uncomfortable and looked outdated

Great stay, clean hotel. Staff were helpful. Pool and spa were nicely maintained. Property is older and it shows but it’s a historic spot. Tour of the scandal room was fun.

B

Great location, comfortable room - amazing bath tub!

unexpected resort fee and i couldnt use most of the products as a wheelchair user.

Great spa and location. Breakfast was a bit slow

Spa yes

Perfect location, roof top was closed, get water with you to the amenities.

the ambiance…. setting and hospitality were impeccable.. No it was nothing i didn’t like

the ambiance…. setting and hospitality were impeccable.. No it was nothing i didn’t like

Very friendly and helpful staff. The room was spacious and clean. We had dinner in the restaurant-delicious food.

amazing staff. beautiful rooms. best spa.

Our stay at the Watergate was excellent! My wife and I are celebrating our 10 year wedding anniversary this year and our original plans fell through. Thanks to Virgin Voyages changing our itinerary to Freezing cold St John's Canada instead of Bermuda. So, we opted to cancel and visit one of our favorite cities, Washington DC. The hotel is situated right outside beautiful Georgetown. I opted to get us an upgraded suite and we were not disappointed. We had a beautiful view of the River and got the see the planes go by consistently. When our doors were closed you wouldn't even know they were flying by over the Kennedy Center right next door. For a last minute change of plans this hotel really came through. There was enough vintage mixed with modern and the staff was extremely attentive. It was a very old school feel for customer service. I can't say enough good things about this hotel. We like to visit DC at least once every presidential term and we now know exactly where we are staying EVERY time.

There is too much that went wrong to list. We arrived to dirty sheets, a non working fridge and thermostat. By the time we left, the sheets were NEVER changed. They came to fix the thermostat and were unsuccessful until we had to ask TWO more times. We were told there was free breakfast upon arrival, and then that was not true. A true disaster. I have emailed pictures to management with no response. I will be escalating.

Good renovation. Top notch spa, exercise room, big indoor pool. Couple blocks to subway, but fine old neighborhood streets. Beware of $37.00+ daily resort fee, which of course you are never told about in advance.

Wonderful experience at The Watergate. The staff is super friendly and helpful, the property is updated and everything was wonderful. Would definitely return for our next family trip to DC!

Great Customer service, the manager was accommodating and very helpful.

Clean

Great staff and ideal location! Wish it had a Starbucks inside but other than that perfect!

Great staff and very nice hotel. Had to pay for coffee and consistently ask for water (no refill bottle options). Window cover was broken and had to be removed. Fantastic concierge and tour of the hotel’s nostalgic history. Room was clean and view of the river couldn’t be beat.

Staff was excellent!

Everything was great!

The history of the building is the reason I chose to stay here. The welcome was very cold / transactional. A very small / simple request (for a teabag) was refused and yet their website says they are ‘effortlessly luxurious’.

Xxx

Clean, unique, friendly and responsive staff. Walkable distance from food and attractions. Enjoyed the stay, no complaints.

The staff was outstanding. From the moment you pull up till he moment you leave they are there to help and serve. The history of the hotel is highlighted with a free tour that will bring you back to the 1970's. It is in walking distance to historic George town with options for food and nightlife. It is also a short iber ride to all of the historic sights. My average Uber cost was about $12.00. The pool, sauna, and Jacuzzi were clean and very well maintained. I definitely will be staying here again on my next trip to Washington.

Our Valet guy Wes was the best ever!!! Always greeted us with the same energy. I’ll return just for that

Stay was good. Location of hotel is perfect for my needs. Was disappointed that the breakfast offered was buffet. One of the reasons I chose to stay with you is the restaurant. The staff was accommodating and allowed me to have a menu choice.

We were really happy at the hotel overall. Great service. Beautiful decor and overall appearance.

This is very old hotel, def not a 5 star hotel. Staffs are very kind and responsive to any need you might have. They should however remove the carpets from their rooms, they stink. Air was not circulating in the room after shower so the room or the carpets have moldy smell. Location is convenient, area is safe. Bathroom was really small. Shower had partial glass coverage, so after shower, water is spilling everywhere.

The hotel entrance was a little hard to find, at first. Which really surprised me. Our taxi dropped us off in the wrong place and we walked on the street side up and down trying to find the hotel entrance. It would have helped to be told to enter at the awning and continue all the way to the back. Lovely entrance, once you find it. The only negative was trying to call the hotel when we were out of the hotel and kept getting an automated system. It was hard to reach a human to ask for our room to get serviced.

Excellent stay all around. And the concierge was the BEST!

Beakfast ws limited, expedia charged 200 but we got 160 for 2 breakfasts, not much to offer, went over every day

The hotel is far from luxury, for 100$ more we could’ve stayed at st Regis. Big mistake. We only picked this hotel for the reason of being a landmark hotel but pictures are decieving. Everyone should be aware that the hotel is only one of the buldings in the picture the other building looked like it was some sort of aid which affects the crowd in the restaurant. The staff are friendly but front desk wasn’t so much of a help Valet guy AK was amazing he was the best part of the hotel. They check us into a room where it might have been a corner room and it was tight for a superior deluxe king room it felt way overrated

Hotel, location and service were excellent. The only negative about the stay was the bar had last call 11:15 when they say it closes at midnight. We had an excellent time!

Like family and were more than accommodating with each and every request. Will stay there anytime we’re in DC

My husband and I came here for our anniversary. The hotel was very pretty and clean. We were disappointed in the service for it being a boutique hotel. The whisky bar was unexpectedly closed when it should have been open. We ordered room service for breakfast the night before and it arrived over an hour late, after I called twice in the morning to inquire. At one point my husband was ill and needed an ice pack and they did not have one. We asked for extra linens and were sent one rough pink blanket that looked like it came from a hospital. We did visit the pool and spa which was very nice, and our breakfast was delicious (once it arrived!) The room was nicely appointed and the bathroom and shower in particular was very nice and clean. Overall it was a nice stay, but for the price and for the hype it was a disappointment.

Amenities were not available for the day I went.

The rooftop bar that is highly promoted wasn’t open nor could you go out on the deck at all to see the view. Even though there are outdoor heaters that could be used for cooler weather, just be aware, this amenity is not open until mid to late April. A disappointing advertised sunset spot.

def stay here staff was amazing! perfect distance to everything. trader joe’s is near by which is a plus. Hotel is clean, a little outdated but service makes up for it!

My room was clean and the view was excellent. The manager on site the weekend I went was freakn amazing

Rooms were outdated and dingy

You can only park valet...and that is only if you can find them. It took 20 minutes to him, in the side room, and then wake him-up enough that he could drive. Staff in in the lounge are not very attentive for an almost empty space. You are only paying for the history or nostalgia of the place which may have been great 50 years ago. Not worth the high prices and bad service. Would not stay here again.

Very nice

I stayed here with my adult son, so we booked two rooms. The hotel is dated, but charming. The staff is kind and helpful. The beds are super comfortable, which is a plus after walking all day touring the sites. The rooms are dated and a little dingy, but comfortable. Our rooms had balconies which was nice. There are virtually no food options on site other than a restaurant which was rarely open and served four things on the menu. Charging $37 per day resort fee for two rooms is literally ridiculous. $300 in respite fees when we did nothing made me mad after spending $3500 already on our rooms. The outside pool is not open this time of year. We tried to go to the indoor pool, but there was a couple having sex in the hot tub, so I left. There is no gift shop or anywhere to buy snacks and stuff on property. Overall I would not recommend it for the money you have to spend to stay here. There are way better options.

I had requested a higher floor as when I woke up the next day ( I got to the hotel late at night) the first thing I saw was a dirty gray wall with bird poop all over it when I pulled the blinds, which took away from really seeing the view of the river. It was disappointed that no effort seemed to be made to accommodate this. I also asked about late checkout and was told it was not possible, which made the departure feel rushed. Another issue was the minibar being completely full with items for purchase, leaving no space for personal food or drinks, which was a bit inconvenient. On a positive note, the massage and facial at the spa was excellent and the therapists did a wonderful job. However, overall the service experience and general atmosphere did not meet my expectations. On the website says it’s “ unapologetically luxurious” and I just did not get that experience at all.

And fitness area. Rooms are spacious. The only issue is the TV barely worked for us and we wonder why there is a forty dollar resort fee. TVs should at least work

Amazing level of service! Beautiful hotel, amenities, and room. Centrally located for all the DC things to see & do!

Room needed an update/refresh and main dining room similarly, being uninviting. Lobby bar had a good vibe and was more welcoming with a similar menu.

The room we were given appeared to be unused in months. It looked like a room they would give people on a whim. The shower floor was growing mold/fungus. After some back and fourth with the staff, they offered to change our room. This was at 10:30a.m. We packed all our things. And waited until 4p.m. And was only given a new room when we went to the front because no one was updating us.

The hotel was amazing staff was friendly, room was clean. My only issue was my tv in my room wasn’t working properly.

We had a great time at the hotel. the room was a good size, the hotel was quiet and the pool was a lot of fun. Easy to get around, about 15 minutes walk to Georgetown for shopping and restaurants. We has our daughter with us so we got taxis to the museums but I would guess it would have been about a 1 hour walk. Great place!

Good stay

The staff was amazing. They made sure to tend to all our needs plus more.

The room was okay…but the view was rather dirty

Initial impression of the hotel entrance - AMAZING!!!!!! Reception desk agents - AMAZING!!!!! Decor and amenities -AMAZING!!!! Cleanliness of room and overall comfort - IMPECCABLE AND AMAZING!!!!! Seriously, The Watergate Hotel delivers on all expectations and I will definitely stay here again!

Easy check in, good size room

Hotel was great and staff were so helpful. Location was perfect with easy access to several areas plus a running/walk route a min away by the Potomac. Pool was fabulous. Would definitely recommend and stay here again.

Room was clean and loved every time I came back to the room it was refreshed! Staff amazing, best experience I’ve had at any hotel!

Beautiful Hotel

No public parking and valet is $65 a night. Not much around this hotel to do, walking is 15+ minutes even for food.

I requested a refund a month ago because I did not meet the age requirements of staying at the hotel. I still am YET to get my refund. $656 that refuse to pay for which is tanking my credit.

All the people there were great it was our sons birthday and the even brought him a cake to the room

We had an incredible experience and completely enjoyed our stay. The staff were amazing and the accommodations were fantastic. My only call out would be the lack of TV technology. No access to streaming services and or phone mirroring was noted. However, the food at the restaurant, the entire staff were so kind, warm and helpful. I wouldn’t stay anywhere else but The Watergate.

I loved staying at the Watergate. Every staff member was immediately friendly, welcoming, and asked if there was anything they could help with or do for us. We got so many helpful suggestions from the staff to help make our trip easier while moving around DC for a few days. The hotel is clean and beautiful. The restaurant is very pretty, the food is amazing, and the staff remembers your name, even if you are only there for a few days. This is the best hotel I have stayed in around the DC area, probably the best anywhere and I'll be a return customer in the future.

Relaxing

It was amazing the spa is so nice

The hotel is very nice

Great stay+ staff is awesome! Thank you

For this part of my visit, I most certainly want to thank Hugo, for making me feel safe to be myself. Which is a true talent! For honestly helping, and being sincere. I want to think Daya, for always treating me with kindness, and patience. I wanna think the guys at the door, particularly DJ. And I really hope I got that name, right. If not, I’ll just write another one. just to be sure I get it right I want to thank Jessica for all for all of her assistance and participation, and assurance I do not wish to ‘mostly’ thank anyone, but I need to sincerely thank Judit. Her professionalism is special as she’s lived in a hotel. She has been incredibly helpful in helping me figure out how to live in a hotel room. I cannot thank her enough, and I will thank her again.

So I have to say Hugo is for real nice. And I have to say that compassion and kindness are not things that are just written on the wall here. Instead, they are practice by a staff I can’t stop praising. Plus, the views really nice

The pool and spa area was so great and the robes they put in the room are FABULOUS

Staff was very good. Sheets were rough and scratchy and way over starched. Not comfortable at all. They took the free coffee away too early. Rooms were very loud and we heard construction start at 630am. Pillows were pretty awful too. Wont stay here again and wont recommend.

Every part of the hotel and every member of their hospitality team ( they’re not just “staff” here ) is noticeably held to very high standards. Great amenities in the room, visit the pool which has a whirlpool & coed sauna and men’s and women’s steam rooms in the locker rooms. The Four Seasons without the pretentiousness and at a great rate. We will definitely return

Pool Area was very messy .. there was towels everywhere even at 9am on a Sunday morning .. It would be best to have pool staff that could come and collect the towels maybe after an hour ?!?! Valet Sucked ! We got downstairs at 10:15 and didn’t pull off the lot until 10:50 !! . Valet “lost the car” and asked us do we remember where it was parked .. After my boyfriend explained they advised to give them 5-10 mins … 20 mins went by and they drove around with a car that looked the same but it wasn’t ours ! after a 3rd conversation was had with another individual they advised that they mixed up the tag assigned to the truck with another guest car .. My boyfriend had to walk over there and point out his keys .. Which lets us know they had never looked for the car in the first place.. If I do decide to stay again .. I will be looking for alternative parking

Yes

Excellent location to monuments. Room was nicely renovated. They Provided coffee in the room but hotel only provided one mug. Within hours of arriving I received a text asking if there’s anything they can do to improve my stay. We requested the extra mug and extra coffee. No one ever responded. Next day I called front desk for the extra coffee mug and it was delivered. However, after housekeeping cleaned the room, we were back to one mug. Restaurant prices were extremely expensive.

It was perfect.

The room was disappointing. Loads of light in. Last night was transferred to a suite. The same or worse problem with light coming in the room.

Room was spotless, door man was amazing but the front desk was not friendly. When I asked front desk about a charge on my card $600 I received nothing but attitude.

Great

Service was Excellent, very comfortable stay

Very comfortable rooms. Breakfast great quite pricey. Service is efficient and friendly

incredible stay at the Watergate! One of the best hotels I've ever stayed in!

Room smelled like cigarettes and marijuana the entire night people were stomping and knocking on my door all night charged me a good chunk for parking and valet service and my brand new Yukon Denali now absolutely stinks of cigarettes

I rated this stay four stars for two reasons. The onsite restaurant offers a very limited menu at prices that feel disproportionate to the quality. While that alone would not have impacted my rating, my interaction with the afternoon receptionist on 1/13/26 ultimately did. After a full day of travel, the receptionist was noticeably curt upon our arrival. His demeanor shifted once we changed from travel clothes into business attire. While this did not personally affect my stay, it raised concerns about how guests who may not present a certain way (or who have fewer resources) might be treated. A property of this caliber should offer consistent professionalism and respect to all guests. You never know who you are serving, and it was clear he recognized his mistake within a few hours and his attitude shifted. Overall, an elegant hotel with excellent amenities, views, and location with lots of potential. With more consistent front-desk service, it would easily meet a five-star standard and be comparable to my experiences in five-star hotels nationwide. Side note: Tazza Cafe is one block over, and is a lovely place for breakfast or lunch.

Perfect

Beautiful hotel! Love the renovations. Booked because I wanted to use the pool and it was closed for renovations. It was supposed to open the next day but then no one knew if it was still closed or not. But still loved the hotel, great staff, lovely room, great overall value!

The chicken and waffles used to be our favorite breakfast when we stayed at the hotel including the apple and cinnamon pancakes. It was a little disappointing to see it was removed from the bed and breakfast.

Room was clean, bed was comfortable and staff were great! There are no USBC plugs in the room so make sure to bring a brick. Just USB plugs.

Room was clean but we had some issues with the balcony’s door that was solved fast. Our was a short stay so we didn’t have time for amenities but what really impressed me was the elegance of the hotel. Staff very friendly and helpful.

Big roach in my bathroom and another roach near the elevator

The accommodations were fabulous, service, white glove, location and setting spectacular.

Room service came in the room while my wife was about to get undressed without knocking! So to rectify the upgraded the room

Wonderful saunas, pool and jacuzzi. We are coming back!

The service from the staff members was impeccable. Our room was neat and clean. However, the ADA shower made a huge, wet mess with every use. We had to place several towels in front of it to soak up all of the water. I would not recommend a room of this type. We only chose it because that's all that was available.

Great area, friendly worker. Walkable. Nice place to stay.

The staff were great!

Our check in was quick and efficient. Friendly staff, provided helpful tips. We also received free upgrade of our room for a better view and space. Thank you!

Great location! Fantastic service! Highly recommend!

Quality of cleanliness

For the property to be considered luxury, a lot of work will need to be done. Upon checking in I noted, the bed linens to be dingy-did not look fresh at all, the carpet was also with smudge, water stains on most surfaces-giving it an unclean appearance. There was a strong sewerage smell through the room and it was very pungent in the bathroom. Overall the room was not at all luxury so lower your expectations while booking. The lobby was not decorated with any Christmas lights or ornaments like most hotel lobbies especially ones that are supposed to be luxe. I went to the restaurant before checking out and there was only one table sitting…the staff uniforms were with stains and because of the lack of ambience and consistent lack of detail throughout my stay, I decided to go to Four Seasons for brunch instead. Rooms need to be refreshed. Get into the details if you want to be a luxury hotel.

The outlet on one side of the beds didn’t work but other than that we had fantastic service and they had no problem helping out with the exit bill for our troubles we would 100% stay again

The staff was great. The room and bed was so comfortable. A great stay.

Yes

Amazing staff but you can get so much more for your money at other area properties! We were given a tiny room behind the elevator. Outlets were broken and not working. TV didn’t work. Sheets rough and itchy.

Great stay!

Hotel has potential to be so much more and needs work to meet the quality requirement of a five star hotel. However the location is amazing, very close to DC and George town within walking distance. it is an ok hotel and needs to work on the little things that matter to customers. The room was average and not five star but for comfort it was great however when staying in such hotels you expect more in the room then was provided and expect quality products in the room, example being the coffee station which was very average.

Location and amenities

Heat in the night did not work

As always, the staff at the Watergate is warm and welcoming. The rooms are immaculate and the food is amazing.

They was an extra resort fee that I was not expecting.

I had such a great experience, I will definitely return, thank you all for your hospitality.

Very nice

Enjoyed the pool, sauna and hot tub. Very good service. Delicious food

Spotless perfect

Great stay would come back

It was ok. Some things great others kinda dated. Service wasn’t top.

Friendliest and most helpful staff ever

Loved everything about this hotel

When we checked we attempted to use 2 $500.00 American Express gift cards to secure the room the Watergate Hotel guest clerk told us we could do that but we could use that method of payment to check out. So we used a bank debit card to secure the room. Today when we checked out and we presented the two Amex gift cards to pay for the stay, we were told that the watergate wouldn't accept that method of payment from us. Even though the housekeeping staff, the bellhop staff, and door men staff were simply excellent and the amenities were good this refusal to accept our valid Amex gift cards for the final checkout payment simply operated to intentionally cast a pall over our celebratory weekend.

Clean room, Fridge did not work but the staff brought me my own fridge for my stay.

So the check in was smooth and quick, my room at first glance was great until I found freeze dried bananas on the floor which indicated the room wasn’t cleaned properly. I utilized the spa which was pretty nice, was a bit confused as to why there was no water in the lockers or spa area but that’s okay — later I asked for some toiletries and the guy kept getting it wrong. I asked for body wash, shampoo and conditioner and was brought 2x conditioners. When I asked him for the other things (toothbrush kit too) he said he spoke no English - great. Then I asked for hot water in Spanish for tea but apparently he thought that meant my water was broken so they send a repair guy. After 2 phone calls and 4 knocks on my door (far from ideal) I finally got all the requested items. When the guy came back with the shampoo and body wash he forgot the toothbrush kit and then he still forgot the water kettle. Not great. I then went out for a few hours and when I came back I saw someone had messed with my door. There’s a WiFi signal where the key goes and someone had literally cut out a perfect circle where that was. Perhaps to break in? I’ve called and reported it once I returned at 1 am and then followed up the next day and they acted like they knew nothing about it and that they’d call me back - they didn’t. Not really safe for a solo female travelled.

Some part of me just genuinely felt slighted & lied to. It was within a matter of 3 minutes from the time I was assisted to my room to the time that I called back down to the lobby. If a water view room with a balcony was not available when I checked in, then they should have said that from the beginning and given me an honest opportunity to decide if I wanted to spend $100 on an upgrade. &While the room had a nice view, the vent noise from the heat was so extremely loud that I could not fall asleep. Finally, at 2 am I had enough, called reception again and had to have the maintenance engineer come to my room just so he closed the vents to cut down on the noise. So ... I slept in a cold room... not so luxurious to me. All day dining for room service ends at 1030 pm btw... Watergate ...misleading

Amazing stay

It was a great experience to stay in this historical place. It is surprisingly nice and cozy. Very much modernized decoration. I loved my staying!

The staff was overly accommodating and friendly. The food is delicious although it is a pricey menu. Overall 10/10!

Clean and friendly staff, nice view enjoyed historical view of Georgetown

Always outstanding service and facilities. Already looking forward to my next visit back.

Room was clean. Staff was very helpful

Comfortable stay in a central location. The shower took 20 min to get hot water. The lovely lobby bar was not open but they served drinks in another bar which was just ok. The cleaning lady for my room was the best and worked hard to carefully organize belongings (much appreciated)!

Was assigned an accessible room but did not need accessible features, was not asked. VIP property did not offer advertised Expedia amenities.

Gorgeous

Ok

Clean room. I felt spoiled.

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Large room, good housekeeping service, construction nearby

Thank you and we will be back !!!

Superb stay!

Wonderful

Very quite

Housekeeping thorough and thoughtful

Five star stroll down Mad Men Hotel.

This Hotel even exceeded My 5star expectations.. The Hotel was immaculate.. The BEST part were The Staff.. The Spa, Room Service.. Completely Delighted with INSTANT communication for anything from Breakfast in Bed.. to a Midnight Bucket of Ice.!!

Dirty rooms. Outdated.

Pretty rough crowd. Lots of noise and parties. Parking at the hotel is $65 but you can park in the garage around the corner and under the hotel for $16. It’s kind of a sketchy walk from there to the hotel doors after dark though. It was interesting for the history of the place, but I would probably not stay here again.

10 minutes easy walk to PAHO headquarters

Nice staff

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We were booked in the wrong room and told that there were no other options. But the waitstaff was very nice and friendly.

Staff wasn’t attentive at all toilet was overflowing for 2 hrs we keep calling no answer. TV and WIFI didn't work the weekend we were there. Front desk staff was not pleasant at all. Overall, not a good experience for how much you are paying.

I enjoyed my experience greatly. Outside of Expedia pricing discrepancy between the king and double bed rooms, I would definitely revisit. Looking to become a member. Thanks for the quality!

This hotel is very expensive so why charge $65 for my car.

Staff was very accommodating

The hotel rooms were old and outdated. Staff was excellent

It’s Ama beautiful hotel

Beautiful property with great views and history, but the service fell far short of expectations. It took nearly 2 hours and multiple follow-ups just to get ice and water, and the HDMI issue I reported was never fixed. The bed was missing a fitted sheet, and I even noticed a rusty screw in the shower grab bar. For the rates charged, the experience was very disappointing — staff were polite, but response times and follow-through were unacceptable.

The hotel should not be rated as 5 star since it's dated and smells old. The facility is not justified at all except two bottle of waters. However, the front desk staff were very friendly and warm.

liked the watergate break in tour, close proximity to the metro station, room view

The valet service and check-in were excellent, the staff were welcoming, accommodating, and went above and beyond to assist us, including charging our electric car. The restaurant provided an outstanding dining experience, and the rooftop bar offered stunning views of the Potomac River. We were fortunate to enjoy the same breathtaking view from our room, which made our stay even more memorable. Overall, The Watergate Hotel delivered both comfort and excellent service, making it a perfect choice for our family trip. We look forward to returning on future visits to DC.

Delayed check-in and poorly cleaned room

It was awesome. We were treated very well by the staff. We stayed in the Scandal room which made our trip even more special. Please note i did not steal anything from the room!! Except maybe that pen.. lol

Only first day I noticed after showering that the water started leaking out of the shower causing a pool a of water. I notified the front desk immediately who then contacted maintenance to fix the shower leak. 24 hours later my shower was not fixed. I had to contact the front again to ask what is going on. They sent maintenance up to my room again to look at the leak. He came to look and didn’t return for an hour. I contacted the front again to ask what is going on which is when they offered to move me. I had to repack my things and move to another room which had a smell of mildew. I bought my own air freshener and left the patio door open because I was so tired of moving around. I was not compensated for the inconvenience at all. It was almost as if they just said ok well things happen which I totally understand but at the same time it’s about giving people outstanding customer service when running a business.

Disappointed there are limited dining options at the hotel. Checked in at 9:30 on a Friday night and restaurant was already closed and only option was room service which was open until 11pm. The bar is never open.

Nice property with clean beautiful rooms. We really enjoyed our stay. House keeping staff was really good and our room was cleaned everyday to high standard.

Excellent hotel!!

great

Excellent service great location super nice rooms

I checked in late (after 10 pm) . The first issue is they are doing major renovations. Your Uber can't pull into the main circle leading up to the hotel entrance. U have to be let out on the street and walk up to the hotel with no signage and its dark! I prepaid for a room with a tub. The room they gave me was super small and no tub or view. They apologized and said for 20 dollars more a day I can upgrade which was ridiculous. I went to the new room which did have a tub and partial view. She also gave me a late check out for the inconvenience. On to the next day... I went to the bar and had a mimosa and it was 20 dollars... The indoor pool option & jacquzzi was amazing! However they literally only had 4 lounge chairs. I thought about a massage.. starting price was 280 for 30 minutes! I wanted to go to the rooftop for pics and but was closed. Came down for dinner around 9:40 and the restaurant was closed! It closed at 9. I complained b/c they told me it would be open until 10. The manager had the chef make me a burger and fries for 50 dollars. Final morning wanted room service for breakfast... 75 dollars for 2 eggs, potatoes and toast! Finally, the hotel is dead. No activity, no food and far from everything. Be prepared to pay ridiculous prices for food, drinks and anything else! Customer service was great but won't stay here again!!

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Amenities in the room were very nice quality, slippers, loofah, and toiletries. I was overcharged for car parking on check out when they asked if I had any extras. Hotel refunded it right away but my overseas bank took an extra procedure fee as a result of this misunderstanding. Room was a suite but the hallway between had no light. View was excellent.

Great location and service was wonderful

Pool and spa is in the basement. Yuck.

What was unique is all of the service wanting to set up your room service in your room actually have a table to eat. It was so elegant and so well put together. Everything we asked for was delivered to us. Even the microwave.

I love staying in a scandalous room. All in all, the service was excellent.

Very good salt water pool, they have bikes to take around the town , and rooms were excellent.

Earned its reputation

We arrived and they told us the room we reserved was not available. The alternative was not ready by check-in either. They couldn’t explain why they gave our room to someone else. They said they would move us the following night, but we didn’t want to move again once we unpacked, so we stayed, until we came back to find maintenance guys in our room, because the a/c was leaking from our room into the carpet/floor and they had to put a high powered loud fan on the floor and fix a/c, but couldn’t do it right away, so we had to move to another room. They said we would get a two bedroom suite river view for our inconvenience by the time we came back from dinner. When we got back, they gave us a new key, we got in the room and it was not what they said, but the same type of room we didn’t order and not river view. We had to go over to our other room and move our stuff over. They had offered $40/day as apology, but didn’t tell us it was $40 each person until we checked out. So we didn’t end up using the $. The cleaning people did a nice job everyday. But there were things in one room and not the other. Like no face cloths in the second room the first night. No sugar with the coffee machine. No body wash. So mixed service and mixed amenities. The hotel is a tiny bit tired as well.

Place is great. Awesome service

The location is not far from universities, shopping, plazas or places to eat and is also only a 15-20 minute walk to many of the monuments. There are also bicycle and scooter rentals available that make the travel enjoyable and convenient

The historical significance of what happened in 1972 enhanced my enjoyment of the hotel.

Great property…but need more variety and access to food.

Great stay!

Liked my stay

The staff was very nice and attentive to issues, but overall the property was a bit run down, smaller for what you pay for, dog barking constantly next door, TV didn't work, and Rollaway wasn't in room as requested. The price is truly for location and history, but truly don't think worth the price when extras that would normally be included in the price of the hotel, you had to pay extra.

Excellent location if you are going to the Kennedy Center. Literally just a quick walk around the corner from it

The decor in the rooms featured old rugs that emitted a terrible odor, completely at odds with the luxurious atmosphere expected from a supposedly premium establishment. The exorbitant price I paid for my stay was simply not justified by the lackluster standards observed throughout the property. As a gesture of goodwill, I was upgraded to a different room to only return from a long day and only to encounter further issues, like not have a room as promised and staff losing our luggage. The television set was non-functional, the room reeked of smoke, and the presence of mold in the bathroom grout was deeply concerning. These shortcomings highlighted a clear lack of attention to detail and maintenance on the part of your staff, contributing to a disappointing overall experience.

Great staff. Nice rooms. Would stay here again.

After taking the initial deposit as per their expected terms, they took a further justified charge accounting for the resort fees and the breakfast I ordered via room service totalling to slightly more than $150 (that breakfast included an exorbitant 22% service charge I should add... pretty sure D.C. Council ruled last year that service charges were capped at 20%). However, a few hours later (a cynic would say, somehow coincidentally after I collected my luggage) they made an additional charge to my card over $120. This was for a "Liquor" fee. I drank none of the alcohol at the minibar and ordered no alcohol to the room. My only possible explanation is that I left a wine of my own. As I only had a glass, I left the almost full bottle in the fridge in case housekeeping or what not wanted it. Ironic. This is simply a "possible explanation" as I am yet to gain clarification from the hotel, over 72 hours later. It is now Monday evening, I checked out Friday morning, and contacted them numerous times on Friday and Saturday after the charge. No contact with info apart from updated bill. What is even more worrying, is a further charge of almost $200 was attempted but luckily my bank blocked this one due to fraud concerns. This charge was NOT reflected in updated bill, so I am truly lost there. A Watergate scandal...

The staff were absolutely wonderful

No amenities without a price. Overpriced for food and drinks. Only valet parking allowed at a rediculous rate.

Kids had a lot of fun swimming in the pool!

Nothing to add

Front desk team provided exceptional service. Superior service from Hugo, Anna Anna and manager Eugenia. All my needs were met and they were very attentive during my stay. 5-stars!

An absolutely Amazing place to hide away and relax!

Great experience

Loved everything about this property from the interesting history to the beautiful pool and spa. Comfortable, large rooms and bathrooms, enjoyed all the extra attention to detail. One of the best workout facilities in a hotel. The staff was so friendly and knowledgeable.

Overall a great experience!

Staff and hotel were great. Not crazy about the location.

Great place to stay, a short walk to all the local restaurants.

Service and amenities were great. They have full size bath towels. Great view and comfortable beds. Nice spacious bathrooms. Will be back for sure if we are in DC.

Great location, upscale luxurious room and great service

Coffee machine in the room is not good.

The room was decent. The under sheets were definitely stained, the carpet was soaked right at the entry way and the tub was broken. The tub was ultimately fixed. Parking over night is quite expensive and the "resort fee"in my opinion is over rated considering I never used anything in the hotel but the room yet was charged for a resort fee. Other that that the view was amazing and the hotel, though aging, is still nice

The staff was friendly and courteous. I loved the location. It was easy to get around

It was ok. I worked late and was disappointed that I did not have any option for food. 😢

Great service and beautiful rooms. The towels are incredible!

I was disappointed in the property for the amount of money that I paid for one night. The rooms were small and outdated and could benefit from being remodeled. Luckily I was able to upgrade to a larger room for an additional $400, but overall I was underwhelmed. I will not be returning until they do some upgrades. Would not recommend.

The hotel lobby, restaurant, bar, and fitness were all excellent. The staff was friendly and helpful. The bathrooms with the marble everywhere and large double sink vanities were beautiful. Room was modern and clean. Bed was extremely comfortable.

We were very happy with the accommodations.

In addition to its historical significance, the hotel has very friendly staff. The room is comfortable and spacious. Although hotels generally don’t have well-equipped gyms, this gym is one of the better hotel gyms.

Loved it!

We had a fantastic stay at The Watergate Hotel. The staff was warm and professional, the room was elegant and comfortable, and the rooftop views were incredible. It’s a perfect mix of history and luxury — highly recommend!

The hotel was immaculate and the hospitality was very welcoming. We had a wonderful stay!

Service was spectacular. Whomever made the room

Smells like piss

It was well maintained, love the rooftop bar, in a good area to get in and out of, rooms were very clean and made service was impeccable

$65 Daily parking for GUESTS!!! Extremely high!!!

Beautiful hotel and comfortable beds!

Once we arrived at the hotel after 6 o’clock, we had to wait over 45 minutes/1 hour for our room to be ready, which I felt was unacceptable because they made the excuse that it wasn’t clean yet. Then once we got to our room, we noticed the door was open, the lock on the door was not working properly so we weren’t able to Leave the room until maintenance. Came up to figure it out. So this went on for two days, maintenance did finally get it fixed where we were able to to come and go with ease. With the overall experience, I had also called for an upgraded suite prior to my stay and that was not available, so I ended up getting a regular room, which is fine in the grand scheme of things, but it’s not what I requested. Another big frustration was valet, they have a QR code that allows you to scan and get your car but each time we try to do that. It wasn’t working properly so we had to wait an extra 10/15 minutes for that car to be brought up. I did speak to the front desk associate, last night and early this morning once we checked out, he adjusted the resort fee, from our bill, which we do appreciate it for all the inconvenience, it doesn’t leave me, wanting to come back to the Watergate hotel. Thank you for allowing me to vent my frustrations with this hotel and visit sincerely, Lee Raygoza.

How tall is amazing. The staff was very friendly and was reliable. They would text me to check me if I needed anything on a regular basis and I love that. The room was beautiful and they continue to keep it clean the entire time. Breakfast room service was great. I wish that we could self park instead of valet parking to save money. But the staff for valet was great and quickly got our car every single time.

This property was too expensive to be this dated and old. There was a mildew/old water smell throughout the hotel. I don’t like that they didn’t charge me resort fees any in arrival, they charged me the resort fees at check out. The deposit was also a bit large

About time for a reface and interior makeover. My patio door did not lock an outside table missing. 2+ hours i had to wait before check-in. Room was upgraded.

Everyone was amazing and accommodating!!

We were surprised at having to pay $65.00 daily for parking, thought it was included in room fee.

Everything

Great area, service great. Valet little pricey at $65 a day. But they were fast. Pillows could be better. I would stay here again for sure.

Very clean and great friendly staff. So convenient to GWU.

We really enjoyed our stay and enjoyed that everything was very conveniently located like the spa and Kingsbird restaurant. It is also a very walkable distance to the mall and all the monuments.

Everyone so gracious. Gave us a tour of the Watergate scandal room.

I would definitely book again and stay there longer.

Very nice robes and friendly staff

Fantastic property in the nation’s capital!

Quality of food for the price was not as good as we hoped it would be. Staff were friendly and made our stay welcoming and enjoyable.

no ice machine - had to request ice when needed. Being from Texas - I like steak and eggs for breakfast - how can you be out of STEAK???? $25 for pancakes???

A tv in bar area would be a plus, like watching games

No cold water in sink said they fixed but didn’t and 2nd time they came back to fix was at midnight. Chair broken but replaced Whisky bar reservations at 10:30 we arrived 10:15 and they told us they were closed

The staff was second to none!!!

So-called deluxe room was pretty small. Old carpeting

It’s nice hotel with beautiful lake view

Entire staff very friendly and helpful. Room was very clean, comfortable beds.

Rooms were nicely appointed and had an amazing view. Service was excellent

Great to be able to stay at the famous Watergate Hotel. Must improve on the WiFi signal.