Fairfield Inn & Suites Denver North/Westminster

Everything went well

Everything was great and clean. The only downside is can mention is the breakfast not having any protein option other than 3 different kinds of egg meals (quiche, scrambled, and cheese omelet). I was there for 3 nights.

Good stay. Friendly employees, good breakfast, right off highway. Only reason I took 1 star off was because beds are not as comfortable as I would like, somewhat thinner mattress it seemed and I not told at check in about a $50/night deposit fee. I was fine with it as most hotels have this but I just wasnt told at check in so I was surprised seeing my bank statement for $100 more. I asked and they explained. Overall good stay and good location!

Location was convenient and quiet. The demand and wait for coffee in the morning in the lobby was way too long. The coffee was not ready when it was "prime time" and after waiting 15 minutes to brew, the guests drained the carafe before I had an opportunity. It was 15 more minutes wait or leave. I left.

Clean, comfy beds, great location. Would definitely stay again!

I love this place is always clean and the people is very kind¹ N/A

Staff was friendly, cheerful and helpful.

Good

Exceptional

Breakfast and coffee/tea available 24/7. Plastic plates, bowls and cutlery. Paper cups for hot drinks. Plastic cips for cold drinks. Orange juice was not good but apple juice was.

Staff was accommodating for an early morning request. Hotel was quiet and near to shopping

The bed was very hard and not comfy. The breakfast was ok but nothing great

This property was clean and quiet it I love it

Breakfast was excellent.

This was your standard Marriott! The staff was super friendly!

Check in was fast and easy. Breakfast was good. Room was exceptionally clean

It's ok . Not as great as I thought

Exceptional

Nice room

Can tell an older hotel but everything was clean and staff was great

Breakfast was good.

Exceptional

The bathroom sink is outside the bathroom and does not have enough space for toiletry travel bag

We encountered two primary issues during our stay. Firstly, attempts to contact the front desk around 12 AM regarding a backed-up toilet were unsuccessful, and we were unable to obtain a plunger until the following day, when we requested one from a housekeeper. Secondly, upon arriving for breakfast 20 minutes prior to closing, we found that no food items remained, despite a significant number of guests still present and attempting to dine. Aside from these concerns, the premises were clean, and the housekeeping staff maintained the rooms diligently.

Free parking, fresh, full breakfast.

Early check in!

The staff here works to make sure that everything for your stay works out.

Everything was perfect

They treat me well

Everyone is very kind and the place is very clean They treat me well

The breakfast was exceptional, everything was fresh, tasty and a really good variety. Our location was easy to get to. Our room was very convenient, clean and comfortable! I was very satisfied with our entire experience!!

Everything is clean and the stuff is very kind

Everything is clean and the stuff is very kind

Friendly staff

The pool was freezing and the floors were treacherously slick. Luckily no one including the adults who couldn’t step without their feet coming out from underneath them had any accidents. We had a child lose their footing on the entrance into the pool but was holding onto the bar when she went down. We did notify staff and put towels down around the entrance to the pool but even the outer decking was slimy slick. Would not go with kids again. Was there to relax and wasn’t able to do that at all. Hopefully the situation has been addressed. Thank you otherwise for a nice getaway.

Very good

The room was nice. The breakfast options were good. Good coffee too.

Nice selection preferred waffles N/A

Lift do noice whole night ice machine also front of room so whole night noice I don’t sleep

Exceptional

Comfortable room

Property not at capacity but they gave our king room to another guest. Had a hard time checking in due to room change? Clerk was struggling with assigning a room because the system kept trying to put us in the King we booked. Next time don’t give the guests room away?

Exceptional

The mattress was old and worn out. There were ants all over the dressers. The shower curtain rod was installed incorrectly. The air conditioner for the room was broke.

Very good

The breakfast is really good, fresh and delicious, the laundry is very clean and affordable

No. Great stay!

Variety of food options for breakfast. Friendly Front Desk staff. Checkout is at Noon. Which I haven't heard of in years.

Superb

Very good

Worth the price

Great breakfast menu

Comfortable clean room, incredibly helpful and kind staff, and the breakfast FAR exceeded my expectations. Delicious

We had an issue with the television when we arrived in the room…I went down to the front desk and she came up to check out the television. The TV was unplugged from the computer that fed the TV…all good.

Room was clean and bedding looked modern. Water pressure on the show head was VERY weak. Unlike the spigot below to fill the tub. At check in, i was helped by a young man who was very friendly and helpful. I only stayed overnight and didn’t get to try the breakfast so I cannot comment on that. Overall the hotel was a good value for the money i paid and would return if I was staying in the area.

Room was dusty hot tub and pool didn’t work

Our room was not clean

Room was very clean, bed was comfortable, hotel was quiet

Superb

Breakfast was good. Location was best for us. Evening food choices

Breakfast was good. Location was best for us. Evening food choices

Easy access Na

Staff. Molly is the best Staff. Please give her a star award!!!!

There were quite a few homeless people wandering around when you exit the interstate.

Bed was terrible the door didn't operate properly

They had really good options for breakfast and changed the main course each day, so that was a plus. The rooms with the separate sofa sleeper was definitely worth it, lots of room for a family of 4.

Very clean and comfortable, great room, good breakfast, staff was friendly and efficient. We would definitely stay again.

Clean and calm

Good Breakfast, nice size room, noon checkout!!

Very helpful and friendly service

.

Great breakfast Was noisier in the area we were than expected. The hvac unit for our room didn’t have an option for just fresh air intake. That would have made the room much more comfortable without the extra noise of tha AC

Very clean, great staff. Best hotel in the area!

Place is outdated, needs a refresh. Breakfast is ok. Waffle makers not working, waffle batter disposer broken. For a Fairfield, it should be better

One of the best breakfast I’ve had from a hotel ever oh definitely be returning

Experience was great

Clean rooms. Excellent continental breakfast.

The hot tub was out and I was looking forward to it. Staff was very nice

Better lighting in the parking areas at night.

good property, homeless people around the area, but the actual property feels safe.

Breakfast was disappointing.

Stayed one night. Good, clean, and friendly front desk. Will definitely stay here next time I’m in the area.

Decent clean rooms.

Very comfortable

Had a wonderful experience with the staff. Both ladies were extremely polite and friendly.

Everything was great.

The only thing I had trouble with was the noise from the room above me. It was very loud . Sounded like dropping a bowling ball.

Beds are a litlle firm. Breakfast is blah. Hotel is clean and staff is nice.

The laundry room was great but missing a board or table to fold the laundry. Complimentary breakfast was very good as well as the dining area and lobby. The staff was friendly and helpful. Free easy arking on premises.

Enjoyed our stay.. had an issue with the TV and they were right on it! Breakfast was good and staff was very attentive.

Recommend, needs to improve the breakfast menu

We came for a place with a hot tub since it would be needed however we were told hot tub is not working and wouldn't be anymore. No apologies or additional accommodations or discounts were made.

It was a room.

the shower ran out on the floor and posed a slipping problem

Our stay was okay. Although had we had known the hot tub was out of order we probably would have booked elsewhere. Beds were comfy and customer service was good. Breakfast was your typical hotel breakfast.

Great location

Good location. Ran out of Kleenex and toilet paper- 3 people in a room! Had to chase down person to get some. Went to breakfast, was locked out of room at 9:00 before 12:00 check out. Tub was not clean. Fake eyelashes!!!! On floor and got stuck to our feet.

Breakfast was the usual and it was fine I wish they would provide cinnamon spice to add to the oatmeal, raisins would be nice also.

Great value rooms were clean and they have foam mattresses only thing is they could do an update on rooms and lobby

Comfortable beds, cl

Its hard to control the community around. But pillows and people sleeping in the surrounding hotels was a little unsettling. Especially on early AM walks

I've stayed at this hotel a couple of times. Often somebody's not at the front desk, and I've had to wait for service.

Front desk training, not overly friendly & spoke scripted/flat tone. Key cards didn’t work & our room was next to stairs where people were loud/talked all night keeping us awake! Hot tub was out of order which was why I rented here in 1st place!

Great little find…super clean rooms and very friendly staff!

Our bed was like a taco sunken in the middle. Also one of the lobby person was so rude and impolite twice we created when we walked out the hotel and no answer

It needs a good cleaning and upgrade; it looked worn.

Dated but clean

Pros: The continental breakfast had a large selection and the area was kept clean. The room was very nice and clean. The bathroom had a tub and shower. The exercise room was very clean and had what I needed to do a little work to feel good after driving for 9 hours.

Pool was out of order. Printer was out of order/missing. The tv in our room didn’t work and room smelled musty.

Beds were much too soft.

A very good place to stay

The hotel is very nice. Good food. Quiet and staff are friendly.

But staff did try to help

We were charged for a night that had been paid in advance. We were assured twice that it had been credited back and taken care of. Then saw the charge on our credit card and now have to dispute it. Very disappointed!

What a bummer! I booked the Fairfield because I thought it would be a better stay, more comfortable beds, etc. I booked 2 queens for my family if 4, but when we checked in, they didn’t have any left. Gave us a King with a pullout couch in the tiniest room I’ve stayed in that wasn’t in Europe! Just not a great experience. Has to shimmy by the pullout bed to user the bathroom. The pullout was not good mattress needed to be replaced.

Everything was fine. The only little problem is that once the sofa bed is extended there is about twelve inches clearance to walk around it.

We stayed at the Fairfield Inn for 3 nights. Overall our stay was decent with just a few inconveniences. We initially booked a king bed room, the mattress was completely worn out and caved in, we were either trying to sleep uphill or rolled into the middle on top.of each other. The desk staff were very helpful and found us a two queen room to finish our stay. We did run into a few snags with that room, the fridge quit working and the sink drain was slow draining. They promptly fixed the fridge for us. The rooms were clean. The breakfast was adequate with choices of eggs, bacon/sausage, muffins/bagels, cereals, yogurt, oatmeal, and waffles. The juices were watered down but the coffee was good. The location worked well for us too for visiting family and going to Coors field and Empower Stadium. I would stay here again.

Front desk very accomading. Bed was comfortable. Near freeways, lots of food choices, gas station next door. Breakfast was a treat. Overall great experience.

Very comfortable

Very comfy rooms and exceptional breakfast.

Horrible experience! We arrived at 2:30 on a Sunday and was unable to check-in until exactly 3:00 p.m. Once we got to the rooms the beds were horrible. The mattress looked like a bowl. We had two rooms and they were both exactly the same. We were able to change rooms but the staff was not helpful at all. We asked for recommendations for places to eat and they didn't have any suggestions or any lists/flyers to assist us. The next morning we went down for breakfast and that was a nightmare. Coffee was cold, scrambled eggs standing in water, no oatmeal, no waffle batter, no yogurt and the bananas and oranges were moldy. We told staff about the issues and left to eat elsewhere. This was the same for the whole week we were there. The bathrooms on the first floor outside the pool and exercise room were never clean and did not have soap, toilet tissue or paper towels. I can understand a bad day...but a whole week of the same even when staff knew about the issues is UNACCEPTABLE!!!! This was my first stay at a Fairfield Inn & Suite and it will be my LAST!!!!!

The hot tub was out of service and there is giant potholes in the parking lot. We enjoyed our stay otherwise. Friendly staff and good breakfast.

The staff is very friendly and accommodating! We had a great stay!

Excellent customer service

Older hotel but quiet and comfortable. Good breakfast. Hot tub was out of order pool was busy but we visited in summer so to be expected.

Brand new Great breakfast

Staff here is very helpful and friendly

Great stay. Very comfortable. Helpful staff.

Comfortable hotel, a bit hard to get to.

This is our favorite hotel in Colorado Springs. Very convenient to everything we want to do.

good

It was just ok. There was no room service everyday. The room key was not good and we had to try 5-10 times with the key to get inside our room, bad experience. And on one of four nights we stayed, the room door was open when we came back from outside to our room, the cleaners didn't lock our room door after cleaning and left it unlocked for anyone to get inside our room leaving our valuables in the room at risk. No bathroom soap refill after couple of days stay. No trash pick up last two days.

Hotel seemed clean throughout. Came downstairs for breakfast right at cut off time and was told it was closed. Found staff delivery of this information to be extra rude. After more than 4500 miles of travel this was the only complaint I have had about service anywhere we stayed. Evening check-in service was strange as well, had to wait for someone and there was no staff manning the desk the rest of the evening.

Rooms were really nice, and so was the hotel

Wonderful

Nice stay

Great stay

You can tell it is obviously in a very High Crime area!!

Great stay overall. Property was well maintaine and all the amenities were clean and in working order. Staff was warm and accommodating.

The breakfast was great and the beds comfortable

Nice staff nice location very clean room

I won't return in May, giving someplace else a try.

Pool and jacuzzi were nice. they have a gym as well. Breakfast was simply eggs and weirdly thin bacon. Lots of parking although many potholes so be careful during snow/rain Overall, it did the trick for about a c-note a night.

I really liked the staff they are very helpful

On the bright side, the beds were comfy and it was easy to get to and from shopping and downtown Denver.

Staff was very friendly and helpful, especially when I had a late check in. Nate was awesome. Only area of improvement I would suggest would be the breakfast offering. I was there for two weeks and it was pretty much the same thing and a on Mondays/ Tuesday they were out of items because sysco hadn't come in yet.

Their machine to make keys broke, they would pay to get one sent next day (Per manager). You had to be escorted to the room every time you walked in because the manager didnt want to spend almost 200 to get the machine expedited. This is what the maintanence manager told me. The manager was very rude to my and only when i called bonvoy he rudely asked me if i wanted a refund for the nights that i had left on my reservation. Then he was basically asking me to get the refund and go somewhere else. The receptionist was initially fine during the checkin then she was full blown on a panic attack when the machine to make they keys broke. Making the situation very uncomfortable. Then she got rude and dismissive when i requested to speak with a manager, she said he was busy on a call. Afterwards when she thought i had left to my room i heard her and the manager talking about him leaving before i got back to ask for him. After talking to him and leaving exause he also got rude they started making fun of me and the situation. Will never stay at a marriott again. Never had anything like this disrespect anywhere else.

Very nice, clean property. The staff were wonderful, especially Nate, who went above and beyond to help my daughter who was there for the State swim and dive competition. He was very thoughtful and helped tremendously. Thank you!

This is really like a step up from a motel 6 vibe, spend the extra money and stay somewhere else, the staff was nice but the rooms are so outdated and have a old trailer like smell to them.

Great

Thank you for breakfast

Rooms a little dated. But it was in well kept condition. Quiet property. Had no trouble falling asleep. Good breakfast.

I liked the staff their always super nice & helpful. I didn't like the showers and how there is barely any water pressure.

The hotel and the room was very nice. My only complaint was the loose fitting sheet and the pillows. Because of those, I never really had a good night's sleep. If not for those two items, I would have given excellent all around.

Nice hotel, good value and location.

Breakfast was good but not great.

The morning breakfast was yuck; eggs and meat were boiled.

Was a nice stay, clean room

Had a great stay I would recommend family and friends to this property.

I liked the peace and people were friendly

Stayed over Thanksgiving. Staff was friendly and room was very clean. Price was very affordable. Great stay!

Earl was working this weekend during my visit. This man is a wonderful host. He was polite and i overhead him on a phonecall with an angry person trying to book and he remained calm and polite with them as well. Man deserves a raise. Keep it up earl you rock!

Quiet place to stay

Control of bathroom sink would not stay constant. It would decline to no delivery unless on full volume. Reported problem after first night's stay. It was still unresolved when we departed earlier today.

Loved how warm and welcoming the staff are

breakfast is modest

Quiet. Great breakfast

Staff is always courteous and hrlpful

Spent 4 nights at the hotel. It was clean and the staff were friendly. Would stay there again.

The amenities were adequate for our short stay.

Stopped having apple juice for breakfast.

Great staff. ALL of the staff we came across were very friendly and courteous. Really enjoyed the breakfast. Swimming pool could be heated for the winter. Thats the only suggestion I would have. Clean and very nice.

Sadly I was on the ground floor and had to tolerate the noise of a child running around above me. Perhaps someone could write a computer program that would place occupants in similar life choices. Ie people with kids near people with kids.

Great employees. There are homeless in the area and signs in the parking lot that say not responsible for vehicle damage and stolen property. This is a problem all around Denver after 20 years of democrat leadership. There's a lack of law enforcement and sanctuary cities invite these issues.

The neighborhood is getting a lot of homeless people camping out.

Hotel is rather clean and pool looks very inviting. The only downside I noticed is that on more than one occasion, there were people coming in from outside the hotel that were not guests to take advantage of the breakfast service. The staff either never notices or does very little to prevent it. A simple/innocent room key verification at the breakfast area implemented for 2 weeks could fix that problem.

The night shift was absolutely helpful

It's close to the interstate and there were plenty of stores and restaurants nearby .

Customer service was excellent manager was awesome and made me laugh on several occasions n that made my day homeless n surrounding area of the property but didn't seem to pose any threat to the property and the police seemed to be on top of them

Solid choice. Good breakfast. Quiet area. Near a great variety of good restaurants. Polite front desk staff

Earl the front desk personnel was great, joking and giving us soots to check out! The room was clean, breakfast was great overall we had a great stay. Oh and pool was really nice.

A