Memphis Inn

Staff excellent, ac works wonderful, plenty of parking in front of room. Room was extremely clean and comfortable atmosphere

Everything was good except the chairs. The one issue I had were the chairs had no padding. It was uncomfortable to sit very long in them.

The one issue I had were the chairs had no padding. It was uncomfortable to sit very long in them.

Exceptional

Room was clean and was perfect for a 2 night stay. Close to the highway and not to far downtown

Exceptional

The customer so below poor. Would not allow anyine i love to stay here.

Three adults but only had 2 bath towels. No extra pillows or bed sheets.

Sad

It as clean staff was friendly

I am embarrassed that expidea listed this property and the lies in every review that was posted. There was no soap , coffee maker, kleenex, filthy floors, etc... we booked a smoking room by mistake and offered to pay the difference and the lady at the window said we would need to book a new room, loose the current reaervation, and she had no other rooms clean/available out of over 100 total rooms. In the morning there was only 5 cars in the parking lot when we left at 5am. All the reviews were lies and we would not recommend oir worst enemy to stay here

I liked that the rooms were all ground floor. It was easy to park and easy to get out at a stoplight. The room was 84 degrees when we arrived and took until around 4 am to cool down. The towels and soaps were small and thin. The water pressure was good. There were no bedside lamps or charging outlets. There were no toiletries other than soap. There was no tissues. Mini fridge and microwave worked. The outdoor pool was small and closed. It was decently priced and the double beds were firm.

It was very reasonable for one night

They advertised a pool, which we chose because the granddaughter was with us, but when we checked in the pool was not available. We could have chosen another place. False advertising as far as I'm concerned.

IT WAS great

No breakfast Bed not comfortable.Shower could not be adjusted.

Bed not comfortable.Shower could not be adjusted.

Very clean, super quick and easy check in/check out. No frills and very sparse, but they keep everything tight and clean. The floors are wood, and thank goodness! Hotel carpets are always the worst, so this is much friendlier on your allergies. Kinda liked the simplicity, as I just needed a quiet place to sleep during a short stay. I do wish the lighting in the rooms was a little nicer though—they use BRIGHT cool white LEDs and no smaller lamps for ambient lighting in the evening. Some softer, warmer lights would go a really long way to make it more cozy. Parking is convenient, right outside the rooms, and they’re located right by the I-40 for quick access to anywhere in the city you need to go.

It was good only rhinf is my key kept

Cons: Super sketchy area of Memphis or what I like to call Country Chicago, lobby looks like you are checking into a high security prison, clerk sits behind bullet proof glass and two monitors on the wall show the 15 or so camera feeds from around the property, it doesn't create a good feeling about the area, room is short on amenities...no iron, hair dryer, etc If you just need a place to stay for the night and keep your head on a swivel, it's fine.

Very good

Pleasant

I saw and killed one roach in the bathroom. Otherwise it was a good room.

Very good

The room was clean and the beds were comfortable. The window heating unit worked well. No frills here--but a good place to spend the night.

Very good

Very good

Convenient location near the interstate. Clean sheets Terrible lighting, overpriced

Clean sheets Terrible lighting, overpriced

everything nothing

Only first floor rooms was nice. Would not allow me to cancel final day due to change in plans, not a fan. Also, I usually travel and meet friends. They would not allow visitors after 8pm. We usually go to a concert and socialize after, way later than 8pm. This was not disclosed until we arrived.

The A/C worked nicely I had found a dead roach in the refrigerator when first getting in nothing other than that

I dod.t know they had breakfast so I did not know about the breakfast/ participate in the breakfast It was comfortable and I ENJOYED MY STAY

Very good

Mostly quiet and not much traffic! Bathtub water kept running!

Exceptional

Didn't eat the breakfast. Location was ok. Awful sour smell in the room. AC was not on and took 2 hours to cool the room. Mold in the bathroom. No wifi.

The service was wonderful, they allow pets and the room was clean. The facilities are run down, they don’t provide coffee supplies in the room and there is quite a bit of freeway and other noise. There was a persistent tapping noise (I think my room was next to a mechanical room) all night that caused my dog to growl and me to shush him a good part of the night.

Very clean and very nice staff this is always my go to stay when I visit Memphis

I paid $54+ tax for the room through Hotels.com. When I got there, they were advertising rooms for $49.99 - I was kinda pissed. I knew the hotel would not be that great and it wasn't but I paid more thru Hotels.com! Room air conditioner did not work AT ALL, they moved me to the room next door. The hotel guy did his best to make sure I was OK! Hotel is very dated but looks like they are making efforts to improve. No real complaints other than air conditioner, very dated and I was overcharged by Hotels.com

Check in was easy, I can understand others reviews with the lady that checks you in as she answered a private phone call whilst talking to us, but was she was still nice. We had a room right near the office, the whole place is lit up at night and security cameras everywhere. But having said that you hear everything going on, room was large, small towels and no hair dryer. I think unless your in the city you won't feel necessarily safe. But good parking and was close to everything we did

Quiet and clean was the first thing I liked plus its in a nice area with plenty to do in the vicinity

Clean and quiet with plenty places to eat in the vicinity

Really poor customer service from the get go when I arrived. Things were not explained with clarity and I had to keep asking for explanations. The phone in my room did not work so I couldn't call front desk. I had to use my cell phone. Also the towels didn't look clean. I didn't realize I had reserved a smoking room but the stench in the room smelled much worse than cigarette smoke.

First of all the woman that checked me in was not friendly, and she was not honest about the key deposit being returned to my card automatically upon return of the key at checkout checkout. I physically return the key and they did not advise me I had to give them my card again to credit me back 10.00. Second I had booked the room for a second night on Hotels.com and they advised me at 9:30 am that I would have to check out at 11 and come back at 3 to stay the second night! I have booked many times for a second night that morning and I have never had a hotel treat me like this! I canceled my second night though Hotels.com with no penalty since I had just booked it. I have call several times to get my key deposit back but they just keep telling me to talk to a manager, then when I finally did he took my credit card number to credit it back and advised it be three days it show up. Well I still have not got it. Dishonest. I will not stay at this hotel again!

This is the worse hotel I have ever stayed at in Memphis the staff has no idea what they are doing here and they booked me for an extra night and refused to refund my money

Staff was not friendly upon check in . The room however was clean ,and the bed comfortable. There were no amenities such as shampoo

It's one of most dangerous cities. But if you have no choice, this is a great place

Close to e erything

Clean and comfortable room. Great for an overnight stay. Lean breakfast. No complaints. Would stay again.

As a woman traveling alone, I did not feel safe at this property, and I ended up not staying there. At check-in, the desk clerk was seated behind walls of glass, and there were signs saying, "We do not rent rooms by the hour, so don't ask," and "You are under video surveillance." I saw a couple of people loitering in the parking lot, but I don't know whether they were checked-in guests or just loiterers. The desk clerk refused to refund my money, so I paid for a room in which I didn't stay. But again, it felt distinctly unsafe, and I wouldn't recommend this for a single person or a family.

Check in was simple the person at the front desk was very friendly room was clean, cute and comfortable. The hotel was local to a lot of food service areas and right near some interesting sites to see

The room was clean, the bed was comfortable, and the plumbing all worked fine. The AC is a bit noisy was the only fault.

Nice, basic hotel room. No frills, the room did have a mini fridge, which was nice. Free breakfast was a little lacking ( Juice and a cinnamon roll type thing), but it was free. Over all, nice place.

Obviously upgraded. Good price for basic accommodation. Comfortable. Better than most in this price range.

Check in was strange - in the middle of the day, the desk clerk was behind glass, and we got to read little signs around the check in window that read "no hourly rates, do not embarrass yourself by asking", etc. And there was a LOT of security camera footage showing on 2 big screens in the tiny lobby. But the room was quite nice, and clean with a comfortable bed and awesome water pressure in the shower. It looks like it had just been updated. Contrary to my initial concerns, it was quiet with no bigger issue than an early morning lawn maintenance guy with a weed eater one morning - overall, our 3 day stay was very nice.

Nice affordable hotel. The staff is very polite and helpful.

Didn't have any problems with the room. No carpet on the floors, but I'd say this was a plus. No worrying about stains or anything. Bathroom clean and well furbished. Great pressure and heat from the shower. Everything looked well-maintained. I didn't see a "do not disturb" tag to put on the door and they had come in to clean while I was away. I usually use a tag so that was a little disconcerting, but they respected my stuff and there was no real issue there. I'm not always the most observant person, (I thought there wasn't a TV for almost an hour until I realized it was attached to the wall!) so I might have just missed it. The bed was comfortable, and there wasn't a whole lot of traffic noise or light coming in through the window. Temperature of the room was fine for a sunny March weekend. Overall, a good experience.

The staff is very nice! Clean hotel. Worth the price. Food places close by.

Great service

The rooms are cheap. The rooms are affordable. the staff was nice.

lack of towel bars in bath......over alll not a bad experienc.....

The man wasn’t very welcoming and friendly and gave bad service and was a little rude

Was charged $10 that was supposed to be deposit for something

Wasnt a bad place to stay, would stay there again if in the area

I rented this room for my son. When he got there, the hotel did not know anything about the reservation, but he just showed the desk clerk the confirmation email and everything was good.

This was a pleasure. Everything was just as I would have wished. What a great value for the money!

Ok for the money. Rooms definitely a bit outdated, but seemed clean enough. Lots of food and services in the area too.

It was nice clean and quiet. Which was a plus for me

Wifi did not work. Asked the front desk and said all was good. Had to use the wifi in the reception area. Two beat up cars/ broken down in front of my room, garbage was not picked up from the garbage container outside, it was full. Not a very nice area. Would not recommend this place at all and especially for the price. Would never return to this place.

Memphis Inn screwed up and didn’t realize I had reserved the room for 2 days and cleared out my room in the middle of our stay, while we attended a football game. They took our clothes and medicine that was needed for heart issues and other serious conditions. It took over 30 minutes for 2 employees to find the items of ours that were being held in a room they use for storage and after we threatened to call the police.

This place is very clean and quiet. Whenever I'm in town I go here.

The room and property were clean and well-kept. The plumbing all worked well. The room lighting set-up was a bit strange, but workable. It is an old motel, but it has been nicely refurbished. The only negative was that the room was furnished with an old couch that had a lot of the vinyl/fake leather finish worn off. It stuck out like a sore thumb in an otherwise attractive room.

Newly remodeled. Very nice. I would definitely stay here again

It was great.loved it clean and nice. Thunbs up.staff was great and the breakfast

From the moment I stepped on their property I was discriminated against because of my sexuality and race. Check in is at 2 and I wasn’t allowed to check in until 330. I was stuck out in the sun for an hour and a half. They would not let me sit in the lobby cause it had to be so called cleaned but it never got cleaned. So I go to stand outside under a little shade tree and they say I’m acting suspicious and making the guest nervous.

For instance, I booked this room about two days ago and each day I've simply booked it again via expedia before check out time because I don't know in advance how long I will need to remain in the room. Well, Memphis Inn has a problem with this. They want the individual to book the days all in one block or they sell the room out from under you. It's strange because as a customer you are not allowed to make up your mind on the spot as to whether you want to keep the room. The woman in the office just told me that I should have 'checked out the room' and 'checked back in' even though checkout is at 11 am and I rebooked this room online at 8 am this morning. She then told me that this room has been 'booked' for this weekend and she wanted me to 'move to a different room'. That's the strangest thing ever. I mean EVER. So I told her I will leave. I've caused no problems here. I work from my laptop. I've had no guests. The room is well maintained. But I won't stand for this kind of foolishness. I told her that I will go someplace else and I won't ever return to this hotel. Ever.